Personal Information
Organization / Workplace
Greater Atlanta Area, GA United States
Industry
Education
Website
www.uxfirm.com
About
My passion for user experience began with first exposure in the early 90s. I established a lab at my university in 1994 as part of an IBM Million Dollar Total Quality Management Grant. Since that time I have worked with a wide variety of clients to provide insight into their user's experience with software, hardware, web applications, information and e-commerce sites, mobile devices, e-learning, IVR systems, and even paper-based tutorials and training materials. My most frequent work involves small usability studies as part of an iterative design process.
Specialties: UCD, usability studies, user research, contextual inquiry, card sorting, more.
Tags
usability testing
design
barnum
usability
content strategy
user experience
ux
storytelling
heuristic evaluation
expert review
user testing
system usability scale
web content
ux tools
user exeprience
sponsored projects
cultural differences
asian versus western communication styles
cross cultural communication
getting started with usability testing
user experience research
case studies
post-test feedback mechanisms
microsoft product reaction cards
ux strategy
technical communication
carol barnum
history of usability testing
product reaction cards
user research
online writing
customer focused content
redish
writing for the web
desirability
palmer
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