Personal Information
Organization / Workplace
Repentigny, Quebec Canada
Occupation
Founder
Industry
Apparel / Fashion
Website
www.greenelephantteam.com
About
Author of Green Elephant: How internal service providers can deliver amazing value, Simon helps internal service providers (ISP) such as IT, HR and finance go from cost centers (White Elephants) to value generator (Green Elephants).
Through its workshops, consulting engagements and training, Simon helps ISP communicate the importance of user satisfaction to their staff, align their organization with the needs of the business and become strategic partners.
Simon's experience both as a consultant for Gartner and as a CIO gives him a unique understanding of the theories and realities of managing an internal service provider.
Simon lives in Montreal where he enjoys getting beat up by ...
Tags
simon chapleau
brm
sc recherche usager
business relationship management
green elephant
business relationship manager
it
valeur daffaire des ti
it management
ti
sc user research
grc
hr business partner
hr business partners
alÏgn
engagement des employés
sondage employés
satisfaction des employés
puls
employee engagement
engagement survey
bvit
gouvernance
rh
partenaire d'affaires ressources humaines
isp3
ressources humaines
familles rh
human resources
hr family
hr personality
technologie de l'information
familles ti
valeur d'affaire des ti
gestionnaire de relation client
portfolio
satisfaction des usagers
user satisfaction
usager
sondage
satisfaction
personnalité ti
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