ross harling

organisational development productivity change management business strategy culturecode human resources business priorities organizational competency business skills balanced scorecard scorecard kpi changeability ross harling harling ross motivation morale personnel performance standard of living national prosperity companies profit economic development business and economy wages business model small business uk economy local services public sector council cost cutting section 151 unitary council council leader local government councillor local authority finance director outsourcing local council public services training diagnostics changing culture business culture cultural change culture change consulting organizational change organisational change competitive advantage cultural strength executive team workforce development innovation invention