case study eircom social media internet twitter unified communications firewalls business broadband business internet robust infrastructure facebook website online ordering live chat broadband online store outsourcing ict network virtualisation data centre voip ip redundancy managed services it infrastructure data recovery cloud computing it in the cloud it support network design it services cost reduction customer service web security datacentre hosting data center managed network services mpls qos it equipment virtualization managed it security services managed services model it maintenance antivirus cisco gold partner it support services it providers noc it management it service clonshaugh services assurenet mainstream renewablepower telecoms communications solution videoconferencing business voice services provider voice solutions provider voice products voice services provider voice portfolio voice solutions voice network business voice solutions business voice services advanced voice services voice services delivery design eircom for business health network design and delivery aib it service management online data centers ireland failover continuity us e-commerce gaming emea data centres online transactions europe asia business continuity dublin end-users ip phone headsets ipt solutions comms cabinets wireless email security pci compliance racks switches optical networks solutions cables ipt ict equipments routers data centre equipment modems network administration snmp mns cloud computing ireland cloud hosting monitoring tools availability data systems monitoring network networking call routing technology cisco’s unified contact centre enterprise cisco data switches and routers managed network servicest eicom video conferencing e-fax ip networking crm social networks local government customer relationship management bord gáis hse dublin city council microsoft voice over internet protocol cad cisco agent desktop cisco ivr contact centre workforce productivity ict equipment office-in-a-box remote working network monitoring nortel polycom videoconferencing intrusion prevention email content filtering nortel telecoms it security hp web hosting co-location hosting a website hosting ireland applications anywhere security risk management it shared services ip telephony virtual working improving productivity collaboration reducing carbon footprint remote working. video conferencing hosting in ireland network operations centre
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