Personal Information
Organization / Workplace
Veenendaal Netherlands
Occupation
Senior Advisor IT Risk and Reliability
Industry
Technology / Software / Internet
Website
www.delta-pi.nl
About
Jaap van Ekris is a consultant specialized in Customer Satisfaction, IT Risk and Reliability and customer experience, all in the embedded software environment.
Favourite topics include:
* Safety and Reliability of Complex IT Systems
* Customer satisfaction of IT Projects
* Use of Mobile and embedded technology
Tags
embedded software
safety critical software
mobile phone
software development
iec 61508
mobile computing
software engineering
embedded systems
mobile applications
customer retention
delivery quality
customer service
service quality
customer experience
customer satisfaction
safety
system engineering
information security
risk management
validation
project management
user experience design
software testing
fault tree analysis
servqual
windows phone 7
software reliability
soft process quality
iso 9126
business model
software architecture
it security
it risk management
risk based testing
system testing
user experience
safety engineering
enterprise security
software quality
software product quality
quantitative risk analysis
reliability centered maintenance
maintenance optimisation
preventive maintenance
soft process quality
soft process quality
business continuity planning
continuity planning
resilience
service availability
redundancy
fail-over
risk driven design
rams
topasas
stormsurge barrier
safety culture
sil
cloud computing
computer security
healthcare
public key infrastructure
diginotar hack
web services
cloud
cancer
pathology
4+1
mobile devices
quality management
questionnaire
systems engineering
it systems
graphical user interface
privacy
medical research
market trend
mobile security
smartphone
windows mobile
time management
applications
bring your own
safety case
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