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Tapping Social Intelligence to Make Cities Smarter

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Thomas Erickson
Thomas Erickson

The document discusses Cyclopath, a user-editable online map that allows people to collaboratively add and edit map data to find better bicycle routes. By tapping into people's local knowledge, Cyclopath is able to provide routes that consider factors not available in standard maps like avoiding busy streets or taking routes with bike lanes. The system works by allowing users to add points, tags, notes and ratings to streets and intersections on the map. This social intelligence is then used to compute optimal bicycle routes between locations.

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What do we mean by Smarter ? Tapping the Social Intelligence of Cities and Regions Talk delivered to the Smarter Planet Advisory Board, October 19, 2010 Thomas Erickson [email_address] Social Computing Group IBM T. J. Watson Research Center
Introduction ,[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence ,[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions ,[object Object]
Social Intelligence in Cities & Regions ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Taxonomy ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. * Not social intelligence
Social Intelligence in Cities & Regions: Taxonomy ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Taxonomy ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Taxonomy ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Example ,[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Example ,[object Object],[object Object],1. Start out in opposite direction to avoid busy main street 2. Take side street that has lights at two busy crossings 5. Although greenway continues in right direction, take Park Ave due to bike lane 3. Enter greenway bike path via “intersection 4. This section of bike path goes through beautiful community gardens Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Example ,[object Object],[object Object],[object Object],1. Start out in opposite direction to avoid busy main street 2. Take side street that has lights at two busy crossings 5. Although greenway continues in right direction, take Park Ave due to bike lane 3. Enter greenway bike path via “intersection 4. This section of bike path goes through beautiful community gardens Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],Block Point Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Tags Notes for this point Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Tags for this block Notes Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rating for this block Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Intersection Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Intersections? Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Terveen, Priedhorsky, et al. ~ GroupLens Lab, University of Minnesota For example: indicating “connectivity” between Como Ave and the Intercampus Transitway allowed computation of a new route that is .6 K shorter than the old route
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Priedhorsky, Masli, Terveen CHI ‘10
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],Cyclopath needs your help “… We have created a system which will automatically direct you to areas of the map that need work (more bikeability ratings entered or edits to the geography of the map itself)…” <link to “work hints” window> Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Priedhorsky, Masli, Terveen CHI ‘10
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Priedhorsky, Masli, Terveen CHI ‘10
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Priedhorsky, Masli, Terveen CHI ‘10
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center. Priedhorsky, Masli, Terveen CHI ‘10
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Social Intelligence in Cities & Regions: Cyclopath ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Closing Remarks ,[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Closing Remarks ,[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Closing Remarks ,[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Closing Remarks ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Closing Remarks ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Closing Remarks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.
Closing Remarks ,[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center.

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Tapping Social Intelligence to Make Cities Smarter

  • 1. What do we mean by Smarter ? Tapping the Social Intelligence of Cities and Regions Talk delivered to the Smarter Planet Advisory Board, October 19, 2010 Thomas Erickson [email_address] Social Computing Group IBM T. J. Watson Research Center
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