Sp2013 communities

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Five reasons to use SharePoint 2013 communities for driving engagement: 1. SharePoint already has community features built-in for collaboration, contribution, communication and connectedness. 2. Communities can be flexibly configured using different site templates like community portals, sites or publishing sites. 3. Communities are easy to use with features like mobile access, simple administration and moderation tools. 4. Communities have simple administration including permissions, content approval, notifications and moderation tools. 5. Gamification features like badges and ratings can further increase participation and engagement.

Driving Engagement
Five Reasons to Use SharePoint 2013 Communities

Maggie Swearingen
Experience Architect
Protiviti
@mswearingen
Linkedin.com/in/mswearingen
Maggie.Swearingen@protiviti.com

“Internal blogs, forums and social networks allow
organizations to unlock institutional knowledge by
allowing employees to share questions, answers,
and valuable information in open forums rather than
the confines of email, where only a few people
benefit from shared information.”
From 10 Reasons Why You Should be Using Social Media to Communicate with Employees

90% of Business Leaders think an engagement strategy is important, but only
25% have an engagement strategy

Employee Engagement
•Collaboration
•Contribution
•Communication
•Connectedness

Community Set Up
Community Portal
Community Site
Team or Publishing Site with Community Features

Community Portal
Enterprise-wide site template that uses search webparts to aggregate community data.

Community Site
Includes: Community Management tools, Discussion Board, Top Contributors, What’s Happening and Collaboration Libraries

Within Site
Activates Categories, Community Members, Discussions list, and Core Community pages

Mobile Access
On-Premise Considerations
 VPN
 Responsive Design
 SharePoint Apps
 Third-Party Apps
Office 365
 Responsive Design
 Third-party Mobile Apps
 SharePoint Apps

Permissions
Type Permission Approval Setting
Private community. Share the site with only specific
users or groups, and grant
Member permissions to them so
they can contribute.
Not applicable.
Closed community. Share the site with Everyone and
grant Visitor permissions to them
so that they can view the site
and request access.
Enable access requests on the
site.
Open community with explicit
membership.
Share the site with Everyone and
grant Visitor permissions so they
can view the site and
automatically join as members.
Enable auto-approval on the site.
Open community. Share the site with Everyone and
grant Member permissions so
they can all contribute.
Not applicable.
http://technet.microsoft.com/en-
us/library/jj219489.aspx#phase3

Gamification
o Badges
o Ratings
o Reputation Settings

SharePoint
Team Sites
Documents
Tasks
Events
Controlled
Permissions
SharePoint
Communities
Archived
Discussions
Documents
Moderation
Gamification
One-to-Many
Communication
Controlled
Permissions
SharePoint
Newsfeeds
One-to-Many
Communication
Following-based
Content
Yammer
Groups
Document
Collaboration
Limited
Permission
Control
Limited
Integration with
SharePoint
External
Professional
Communities
Established
Easy-to-Use
Access to a wide
community

SharePoint
Engagement
Strategies
Collaboration, Communication, Connectedness
• Where are the gaps in
our SharePoint user
adoption?
• Can the Community
Site Template help fill
those gaps and meet
the needs of our
organization?

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This talk draws on experimentation to enable AI applications with Solr. One important use case is to use AI for better accessibility and discoverability of the data: while User eXperience techniques, lexical search improvements, and data harmonization can take organizations to a good level of accessibility, a structural (or “cognitive” gap) remains between the data user needs and the data producer constraints. That is where AI – and most importantly, Natural Language Processing and Large Language Model techniques – could make a difference. This natural language, conversational engine could facilitate access and usage of the data leveraging the semantics of any data source. The objective of the presentation is to propose a technical approach and a way forward to achieve this goal. The key concept is to enable users to express their search queries in natural language, which the LLM then enriches, interprets, and translates into structured queries based on the Solr index’s metadata. This approach leverages the LLM’s ability to understand the nuances of natural language and the structure of documents within Apache Solr. The LLM acts as an intermediary agent, offering a transparent experience to users automatically and potentially uncovering relevant documents that conventional search methods might overlook. The presentation will include the results of this experimental work, lessons learned, best practices, and the scope of future work that should improve the approach and make it production-ready.

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From Natural Language to Structured Solr Queries using LLMs

Sp2013 communities

1. Driving Engagement Five Reasons to Use SharePoint 2013 Communities

2. Maggie Swearingen Experience Architect Protiviti @mswearingen Linkedin.com/in/mswearingen Maggie.Swearingen@protiviti.com

3. “Internal blogs, forums and social networks allow organizations to unlock institutional knowledge by allowing employees to share questions, answers, and valuable information in open forums rather than the confines of email, where only a few people benefit from shared information.” From 10 Reasons Why You Should be Using Social Media to Communicate with Employees

4. 90% of Business Leaders think an engagement strategy is important, but only 25% have an engagement strategy

5. Employee Engagement •Collaboration •Contribution •Communication •Connectedness

6. You Already Have SharePoint Reason #1

7. Flexible Configuration Reason #2

8. Community Set Up Community Portal Community Site Team or Publishing Site with Community Features

9. Community Portal Enterprise-wide site template that uses search webparts to aggregate community data.

10. Community Site Includes: Community Management tools, Discussion Board, Top Contributors, What’s Happening and Collaboration Libraries

11. Within Site Activates Categories, Community Members, Discussions list, and Core Community pages

12. Ease of Use Reason #3

13. Mobile Access On-Premise Considerations  VPN  Responsive Design  SharePoint Apps  Third-Party Apps Office 365  Responsive Design  Third-party Mobile Apps  SharePoint Apps

14. Simple Administration Reason #4

15. Permissions Type Permission Approval Setting Private community. Share the site with only specific users or groups, and grant Member permissions to them so they can contribute. Not applicable. Closed community. Share the site with Everyone and grant Visitor permissions to them so that they can view the site and request access. Enable access requests on the site. Open community with explicit membership. Share the site with Everyone and grant Visitor permissions so they can view the site and automatically join as members. Enable auto-approval on the site. Open community. Share the site with Everyone and grant Member permissions so they can all contribute. Not applicable. http://technet.microsoft.com/en- us/library/jj219489.aspx#phase3

16. Moderation  Administrators can delete content  Enable offensive posting reporting  Alerts and notifications are set in user’s profile  Additional SharePoint permission group: Moderators

17. Notifications  Follow the Site  Manage notifications from profile  Set up alerts  RSS

18. Gamification Reason #5

19. Gamification o Badges o Ratings o Reputation Settings

20. SharePoint Team Sites Documents Tasks Events Controlled Permissions SharePoint Communities Archived Discussions Documents Moderation Gamification One-to-Many Communication Controlled Permissions SharePoint Newsfeeds One-to-Many Communication Following-based Content Yammer Groups Document Collaboration Limited Permission Control Limited Integration with SharePoint External Professional Communities Established Easy-to-Use Access to a wide community

21. SharePoint Engagement Strategies Collaboration, Communication, Connectedness • Where are the gaps in our SharePoint user adoption? • Can the Community Site Template help fill those gaps and meet the needs of our organization?

22. Maggie Swearingen Experience Architect Protiviti @mswearingen Linkedin.com/in/mswearingen Maggie.Swearingen@protiviti.com

Editor's Notes

Problem: We have Sharepoint, but we’re hearing the rumble around the office. It’s not doing anything to drive our employee engagement.How but what can we do within the confines of out of the box SharePoint that will allow us to General topicsAccess requestsMobile connectionsE-mail configuration
Talk about my online community background – and the evolution of online communities
So the question is – how can we leverage our sharepoint implementations to engage employees?
I’m a big proponent of benchmarking – we first need to figure out what engagement means to us as an organization – does it mean collaboration, contribution, a thoughtful culture?How can we measure these items?Most of us say we want collaboration, but really what does online collaboration mean to us? Does it mean that we are leveraging one-to-many conversations more than one-to-one conversations via e-mail?If this is a goal and it is for so many of us – sharepoint communities can help us
There’s nothing about setting up a community portal or a community site that’s unusual.
This will add the four community pages (Home, Categories, Members, and About) along with all the community Web Parts to your site. The key difference between the Community Feature and aCommunity Site is that only Community Sites will appear in the Community Portal. Sites with the Community Feature activated will also not use the community result template in search. The community functionality will be exactly the same.
More than any other SharePoint property, this section of the site is very intuitive.Let’s talk a little bit about training and user adoption.End user:*Adding a Discussion Pre-set views, categorization, searchFinding membersSeeing profileAdding all the other tools – it’s really just a site.Requesting access
Approving access
Private community. Available to only specified members.Share the site with only specific users or groups, and grant Member permissions to them so they can contribute.Not applicable.Closed community.Share the site with Everyone and grant Visitor permissions to them so that they can view the site and request access.Enable access requests on the site.Open community with explicit membership. Everyone can view the site and can automatically join to contribute to the site.Share the site with Everyone and grant Visitor permissions so they can view the site and automatically join as members.Enable auto-approval on the site.Open community. Everyone can contribute to the community.Share the site with Everyone and grant Member permissions so they can all contribute.Not applicable.The access request settings are in the permissions panel.
Note the moderation tool bar that appears when every anyone has to moderate a discussion.Note the site settings – you don’t even need to go to the gear
E-mail configuration
There are more than 2.1 million special interest groups on Linked InIn Q4 2013 more than 40 percent of the unique visitors to Linked In accessed the site from a mobile deviceA major pain point of all of this is figuring out our strategy behind our new implementation, and more to the point, how can we get users to adopt this new form of SharePoint.
Talk about my online community background – and the evolution of online communities

Sp2013 communities

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Editor's Notes