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Multi-modal,
technology
enhanced
support for
distance
learners
the experience at De
Montfort University
Respond at
Pollev.com/annarichards991
Text annarichards991 to 020 3322
5822
Quick questions
Context
PG Cert
PG Dip
MSc
CIH in charge of teaching,
assignments, setting learning
materials. DMU have
responsibility for content and
learning and personal tutoring
DMU run these courses
independently
Challenges
Generic DL considerations
• Part time, may be working
unsociable hours
• Lack of community/context
• Technology dependent
• Learning resources need to be DL
friendly
• Point of need support is particularly
important.
• DL students are strongly task-
oriented & prioritise ease of access
and ready availability (Tury,
Robinson and Bowden, 2015)
• They prefer practical learning that is
immediately relevant and that
provides concrete skills (Chen,
2014; Harkus, Rodriquez & Orlov,
2011)
DMU Housing specific challenges
• Reliant on DMU Resources
but distance is not our
default - e.g, postal loans
• Students feel
overwhelmed with
amount of reading
• Spending too much time
searching/finding reading
• Struggling with
appropriate reading
strategies
• Understanding the
different systems
Pre-course
support
Online PowerPoint and videoArticulate tutorials
In-course support
DMU Resource Lists
• DMU Resource Lists – to help
with issues related to planning
and finding course reading
• Item importance, structure of
the list
• Links to ebooks and library
services
• Improved communication with
students
• Intuitive system
• Dashboard providing feedback
on use
Teaching
• Session for dissertation (MSc)
students recorded on Panopto
and broadcast live as a webinar
• Aims to be interactive and
responding to student
questions/needs BUT
• Difficult running it remotely
and to in-person students
• Students prefer face-to-face
teaching but how to help with
point of need support?
(Shaffer, 2011)
Successes/opportunities
DMU
Resource Lists
UDL friendly
Tailored
support
• good engagement from Ros and
the students
• Wider discussions of learning
and teaching with Ros and CIH
• Directly addressing needs of
students as well as responding to
students
• Using a variety of formats to
address different student
preferences and learning styles
• Using new technology promoted
by the university
• Being proactive and working with
students to ensure that their
support needs are met
Going forward
Improve the pre-course material
Design ‘point of need’ e-material
Continue to engage staff and students with DMU
Resource Lists, including a survey of student opinion
Collaborate with tutor on in-person support
Improve general DL services
Develop webinar offering for 1:1 tutorials
Questions?

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Multi modal, technology enhanced support for distance learners - Richards

  • 3. Context PG Cert PG Dip MSc CIH in charge of teaching, assignments, setting learning materials. DMU have responsibility for content and learning and personal tutoring DMU run these courses independently
  • 4. Challenges Generic DL considerations • Part time, may be working unsociable hours • Lack of community/context • Technology dependent • Learning resources need to be DL friendly • Point of need support is particularly important. • DL students are strongly task- oriented & prioritise ease of access and ready availability (Tury, Robinson and Bowden, 2015) • They prefer practical learning that is immediately relevant and that provides concrete skills (Chen, 2014; Harkus, Rodriquez & Orlov, 2011) DMU Housing specific challenges • Reliant on DMU Resources but distance is not our default - e.g, postal loans • Students feel overwhelmed with amount of reading • Spending too much time searching/finding reading • Struggling with appropriate reading strategies • Understanding the different systems
  • 5. Pre-course support Online PowerPoint and videoArticulate tutorials
  • 6. In-course support DMU Resource Lists • DMU Resource Lists – to help with issues related to planning and finding course reading • Item importance, structure of the list • Links to ebooks and library services • Improved communication with students • Intuitive system • Dashboard providing feedback on use Teaching • Session for dissertation (MSc) students recorded on Panopto and broadcast live as a webinar • Aims to be interactive and responding to student questions/needs BUT • Difficult running it remotely and to in-person students • Students prefer face-to-face teaching but how to help with point of need support? (Shaffer, 2011)
  • 7. Successes/opportunities DMU Resource Lists UDL friendly Tailored support • good engagement from Ros and the students • Wider discussions of learning and teaching with Ros and CIH • Directly addressing needs of students as well as responding to students • Using a variety of formats to address different student preferences and learning styles • Using new technology promoted by the university • Being proactive and working with students to ensure that their support needs are met
  • 8. Going forward Improve the pre-course material Design ‘point of need’ e-material Continue to engage staff and students with DMU Resource Lists, including a survey of student opinion Collaborate with tutor on in-person support Improve general DL services Develop webinar offering for 1:1 tutorials

Editor's Notes

  1. 3 Housing courses that can lead into each other or can be taken separately: PG Cert in Housing Studies (taken in collaboration with the Chartered Institute of Housing (CIH)) PG Dip in Housing Studies MSc Housing Studies All Distance Learning PG Cert – CIH in charge of teaching, assignments and setting learning materials, DMU have responsibility for content and learning and personal tutoring This context led to innovations in technology enhanced learning
  2. Generic Distance Learning challenges Part time, may be working unsociable hours Perhaps never set foot on campus so it can hard for the students to get a sense of community or context of how the different systems/people fit together Everything is filtered through technology so it has to be clear and easy to follow (and work!) Learning resources need to be DL friendly as well Point of need support is particularly important as they don’t have the luxury of time DMU Housing specific challenges Partnership – CHI and DMU use different VLEs/lecturers/approaches = potential for extra confusion Reliant on DMU Resources but distance is not our default - e.g, postal loans Students feel overwhelmed with amount of reading Spending too much time searching/finding reading Struggling with appropriate reading strategies Understanding the different systems
  3. Online Powerpoint presentation that aims to re-create a basic induction in a step-by-step way: Housing at a Distance https://onedrive.live.com/view.aspx?cid=54f7c6bef15be200&page=view&resid=54F7C6BEF15BE200!157&parId=54F7C6BEF15BE200!101&app=PowerPoint Panopto video outlining support for distance learners Generic e-learning tutorials on e.g. constructing a search: http://libguides.library.dmu.ac.uk/FindingInfo
  4. https://dmu.rl.talis.com/lists/58B65287-E5B2-712F-95E4-B3F4FB2DE68F/dashboard.html https://dmu.rl.talis.com/lists/AF99CC59-5BAF-77D2-AE25-14E46B9470D1.html
  5. DMU Resource Lists – good engagement from Ros and the students Wider discussions of learning and teaching with Ros and CIH Directly addressing needs of students as well as responding to students UDL friendly Opportunity to tailor the support we provide and work with the students Good use of new technology
  6. Improve the pre-course material – make it more interactive, problem-based to provide context and active learning. But don’t rely on this as students may not use it “Don’t know what they don’t know” Design ‘point of need’ e-material using LibWizard – practical information that matches what they have to do for the course Continue to work with Ros (and the CIH) on reading lists – survey the students to see if it has helped Consult with Ros on in-person support and the best way to support these students throughout the course(s) Improve our general services for DL students – e.g. postal loans Develop a webinar alternative for 1:1 tutorials