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How Good is your Communication Skills-Exercise
1. HOW GOOD IS YOUR COMMUNICATION SKILLS?
Use the following evaluation to check yourself and your communication skills
DETAILS YES NO
NEEDS
IMPROVEMENT
1. I pay more attention when introduced to others and therefore
remember their names.
2. I smile when around other people and they usually smile
back.
3. I resist opportunities to “blow my own trumpet” and I’m
considered modest by my friends.
4. I look for opportunities to compliment others.
5. I am interested in others and what they have to say.
6. I notice little things like birthdays and remember them.
7. I avoid arguments at all cost.
8. If must criticize, I begin with a positive statement or praise.
9. I restate points of agreement whenever there may be a
conflict.
10. I give the other person opportunities to bow out gracefully
or save face.
11. I don’t put myself above others by saying things like “I told
you so”.
12. I ask questions designed to produce the answer I need.
13. I ask question and make requests instead of giving orders.
14. I organize my thoughts before I speak.
15. I always try to use terms that are familiar to my listener.
16. I always be as specific as possible when I speak.
17. I realize that communication is most accurate when it is kept
simple.
18. I am aware of the gestures and phrases I use.
19. I realize people do things for their reasons, not mine.
20. I always try to act naturally, admit my mistakes and show
my sincerity through my actions.
21. I will review this material weekly until it becomes a habit
and check myself quarterly thereafter.