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Creating Strengths-based Messaging
for FamilySupport
Jim McKay
Children’s Trust Fund Alliance
Wednesday, Feb. 7, 2024
Objectives
• Review changes in messaging about
prevention of child abuse and neglect
• Strategic messaging for different audiences
• Resources from the Children’s Trust Fund
Alliance and other national partners
• Policy Update
March 22, 2021
Supported by:
Prevent Child Abuse America
Alliance for Strong Communities &Families
Council on Accreditation
Reframing
Childhood Adversity
Promoting Upstream Approaches
Julie Sweetland, PhD
Senior Advisor
Children’sadvocates havelong used strategic framingforchange
A moral issue An American issue A public health issue
Issue is seen as important,
but intractable
Explosion of research has added
newlanguage, newlenses
Demand for strength-based,
justice-oriented approaches
We need to shift from the problem to solutions
We need to coordinate language at some level -
or we will undermine ourselves and each other
We need effective ways to make the case for bold change
Nowis the timetoreposition childhoodadversity again
©2021 FrameWorks Institute
Reframing goals
– Broaden the public’s mental model of childhood
adversity and its effects
– Build understanding of big-picture causes of
childhood adversity
– Shift attitudes toward collective responsibility
and collective efficacy
– Cultivate more conversation around upstream
solutions (promotion & prevention)
– Build support for big-picture, upstream
approaches
preventable
problem
Emphasize the
dynamism of child/
youth development.
public
issue
Make the story one
where we all have a
stake and role in
outcomes that matter.
Show how external
conditions get “under
the skin” to shape
health, development,
and outcomes.
Talk about preventing
an “overload of stress”
on families.
Bring the concept of
prevention to life.
solvable
problem
Don’t talk about the
impact of adversity
without also raising
people’s capacity for
resilience.
Always include a
promising or proven
collective solution.
Why is framing important?
When communication is inadequate, people default to the
“pictures in their heads.”
When communication is effective, people can see an issue
from a different perspective.
GUJ I D APLISF
GUJ I D APLISF
What is causing these cattle to get sick?
What is causing these cattle to get sick?
Let’scarefully choose the links in our explanatorychains
Two versions of the “ACE Pyramid” graphic,
originally titled “Mechanism by which Adverse Childhood Experiences influence health and wellbeing across the lifespan”
Source: Centers for Disease Control.
Sharing the sciencein waysthatdrive policy thinking
Two suggested “framing pyramids” for public education, advocacy, and outreach
Loss frame Gain frame
Youth Law Center • National Alliance of Children’s Trust & Prevention Funds • Casey Family Programs
Youth Law Center • National Alliance of Children’s Trust & Prevention Funds • Casey Family Programs
When the message is wrong, we can trigger a
MINEFIELD of perceptions that HURT our cause.
Lack of
understanding
Broken
system Blame
game
Example: Anti-Smoking Movement
Smoking as
personal vice
Smoking as defective,
harmful product
Bad behavior of Individuals Bad behavior of companies
Issue of individualism and
freedom of choice
Issue of manipulation of free
will through intentional
addiction
Vital industry Corrupt industry
Fix the Person: Individual
responsibility
Fix the Condition: Societal
responsibility to protect
consumers
The Frame We’ve Got The Frame We Need
Values of Safety and
Protection of Children
Values of Stewardship/Responsibility for
next generation; Innovation in solving
tough problems
Causes are personal / private Causes are contextual / systemic
Solution is to fix the person
Solutions are developmental:
reduction of toxic stress
Violence is inevitable
Communities can collaborate/provide
resources in ways that reduce risk
Crisis framing/criminal atrocities
dominate news stories
Translation of developmental science
via causal stories
Not my problem Collective problem with solutions
Dominant Frame for Child Abuse Prevention
preventable
problem
Emphasize the
dynamism of child/
youth development.
public
issue
Make the story one
where we all have a
stake and role in
outcomes that matter.
Show how external
conditions get “under
the skin” to shape
health, development,
and outcomes.
Talk about preventing
an “overload of stress”
on families.
Bring the concept of
prevention to life.
solvable
problem
Don’t talk about the
impact of adversity
without also raising
people’s capacity for
resilience.
Always include a
promising or proven
collective solution.
© 2020 FrameWorks Institute
Overload
“Just as a vehicle can only bear so much weight before it
stops moving forward, challenging life circumstances
can overburden parents, making it hard for them to
provide the best kinds of care and support. To prevent a
breakdown in care, we can keep the heaviest loads from
weighing families down.”
Close your eyes:
Think of something you read recently
that spoke to you and motivated you to act?
Self-interest drives action – to move people, speak to their self-interest, not yours.
1. Your Desired
Action
2. Your Audiences
3. Their Desires
4. Overlap
5. Core Message
Strategic Messaging: The Action Connection
Five Steps to Strategic Messaging
Put the right information into the hands of the right people to prompt an action we
desire.
1: Identify the action desired
2: Identify the target audiences
3: Identify target audience desires
4: Find the mutuality
5: Write the message
Core Principles of Strategic Messages
• Less is more – fewer words, fewer audiences,
fewer points equals more success
• Common desire is the secret to success –
without overlap between your and the
audience’s desires, an effective strategic
message is impossible
Strategic Messaging
Core Message Example
“Early Childhood Home Visiting programs partner
with families so children grow up healthy, strong
and ready to learn.”
27-9-3 Rule
27 words - 9 seconds - 3 messages
• Average length of a sound bite in print media is
27 words
• Average duration of a sound bite in broadcast
media is 9 seconds
• Average number of messages reported in both
print and broadcast media is 3
• 140-character tweet takes about 9 seconds to say
Before crafting your message,
answer the questions below:
1. Who is the audience for this particular message?
2. What might appeal to their direct self-interest? (What’s
in it for them? Why should they care?)
3. What do you want your audience to think or understand
about your issue?
4. How do you want them to feel about what you have said?
5. What do you want your listener to do after they hear your
message?
• Write out your 27-9-3 message
• Practice reading it out loud and ask for feedback
Message Example
“Parenting can be hard and imperfect. People want
to help, but don’t always know how. Through LEAN
on ME WV, we’re educating how to support families
through Listening, Empathy, Affirmation and Non-
Judgment and decreasing unnecessary, inaccurate
reports to CPS.”
RESOURCES
Messaging Resources:
• BuildingBetterChildhoods.org
• Frameworks Institute - frameworksinstitute.org
• Colorado Early Childhood Partnership Shared
Messaging Bank - cosharedmessagebank.org
• Berkeley Media Studies Group, bmsg.org
• The Topos Partnership, topospartnership.com/
• Sightline Institute, sightline.org/
• CTF Alliance Messaging Memo, ctfalliance.org
https://ctfalliance.org/partnering-with-parents/national-parent-leadership-month-2024/
Federal Policy Update
Expanded Child Tax Credit
For More Information
Jim McKay, Public Policy Director
Children’s Trust Fund Alliance
Telephone: 304-617-0099
E-mail: jim.mckay@ctfalliance.org
www.ctfalliance.org

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Creating Strengths-based Messaging for Family Support

  • 1. Creating Strengths-based Messaging for FamilySupport Jim McKay Children’s Trust Fund Alliance Wednesday, Feb. 7, 2024
  • 2. Objectives • Review changes in messaging about prevention of child abuse and neglect • Strategic messaging for different audiences • Resources from the Children’s Trust Fund Alliance and other national partners • Policy Update
  • 3.
  • 4. March 22, 2021 Supported by: Prevent Child Abuse America Alliance for Strong Communities &Families Council on Accreditation Reframing Childhood Adversity Promoting Upstream Approaches Julie Sweetland, PhD Senior Advisor
  • 5. Children’sadvocates havelong used strategic framingforchange A moral issue An American issue A public health issue
  • 6. Issue is seen as important, but intractable Explosion of research has added newlanguage, newlenses Demand for strength-based, justice-oriented approaches We need to shift from the problem to solutions We need to coordinate language at some level - or we will undermine ourselves and each other We need effective ways to make the case for bold change Nowis the timetoreposition childhoodadversity again
  • 7. ©2021 FrameWorks Institute Reframing goals – Broaden the public’s mental model of childhood adversity and its effects – Build understanding of big-picture causes of childhood adversity – Shift attitudes toward collective responsibility and collective efficacy – Cultivate more conversation around upstream solutions (promotion & prevention) – Build support for big-picture, upstream approaches
  • 8. preventable problem Emphasize the dynamism of child/ youth development. public issue Make the story one where we all have a stake and role in outcomes that matter. Show how external conditions get “under the skin” to shape health, development, and outcomes. Talk about preventing an “overload of stress” on families. Bring the concept of prevention to life. solvable problem Don’t talk about the impact of adversity without also raising people’s capacity for resilience. Always include a promising or proven collective solution.
  • 9. Why is framing important? When communication is inadequate, people default to the “pictures in their heads.” When communication is effective, people can see an issue from a different perspective.
  • 10. GUJ I D APLISF
  • 11. GUJ I D APLISF
  • 12. What is causing these cattle to get sick?
  • 13. What is causing these cattle to get sick?
  • 14. Let’scarefully choose the links in our explanatorychains Two versions of the “ACE Pyramid” graphic, originally titled “Mechanism by which Adverse Childhood Experiences influence health and wellbeing across the lifespan” Source: Centers for Disease Control.
  • 15. Sharing the sciencein waysthatdrive policy thinking Two suggested “framing pyramids” for public education, advocacy, and outreach Loss frame Gain frame
  • 16. Youth Law Center • National Alliance of Children’s Trust & Prevention Funds • Casey Family Programs
  • 17. Youth Law Center • National Alliance of Children’s Trust & Prevention Funds • Casey Family Programs
  • 18. When the message is wrong, we can trigger a MINEFIELD of perceptions that HURT our cause. Lack of understanding Broken system Blame game
  • 19. Example: Anti-Smoking Movement Smoking as personal vice Smoking as defective, harmful product Bad behavior of Individuals Bad behavior of companies Issue of individualism and freedom of choice Issue of manipulation of free will through intentional addiction Vital industry Corrupt industry Fix the Person: Individual responsibility Fix the Condition: Societal responsibility to protect consumers
  • 20. The Frame We’ve Got The Frame We Need Values of Safety and Protection of Children Values of Stewardship/Responsibility for next generation; Innovation in solving tough problems Causes are personal / private Causes are contextual / systemic Solution is to fix the person Solutions are developmental: reduction of toxic stress Violence is inevitable Communities can collaborate/provide resources in ways that reduce risk Crisis framing/criminal atrocities dominate news stories Translation of developmental science via causal stories Not my problem Collective problem with solutions Dominant Frame for Child Abuse Prevention
  • 21. preventable problem Emphasize the dynamism of child/ youth development. public issue Make the story one where we all have a stake and role in outcomes that matter. Show how external conditions get “under the skin” to shape health, development, and outcomes. Talk about preventing an “overload of stress” on families. Bring the concept of prevention to life. solvable problem Don’t talk about the impact of adversity without also raising people’s capacity for resilience. Always include a promising or proven collective solution.
  • 22. © 2020 FrameWorks Institute Overload “Just as a vehicle can only bear so much weight before it stops moving forward, challenging life circumstances can overburden parents, making it hard for them to provide the best kinds of care and support. To prevent a breakdown in care, we can keep the heaviest loads from weighing families down.”
  • 23.
  • 24. Close your eyes: Think of something you read recently that spoke to you and motivated you to act?
  • 25. Self-interest drives action – to move people, speak to their self-interest, not yours. 1. Your Desired Action 2. Your Audiences 3. Their Desires 4. Overlap 5. Core Message Strategic Messaging: The Action Connection
  • 26. Five Steps to Strategic Messaging Put the right information into the hands of the right people to prompt an action we desire. 1: Identify the action desired 2: Identify the target audiences 3: Identify target audience desires 4: Find the mutuality 5: Write the message
  • 27. Core Principles of Strategic Messages • Less is more – fewer words, fewer audiences, fewer points equals more success • Common desire is the secret to success – without overlap between your and the audience’s desires, an effective strategic message is impossible
  • 28. Strategic Messaging Core Message Example “Early Childhood Home Visiting programs partner with families so children grow up healthy, strong and ready to learn.”
  • 29. 27-9-3 Rule 27 words - 9 seconds - 3 messages • Average length of a sound bite in print media is 27 words • Average duration of a sound bite in broadcast media is 9 seconds • Average number of messages reported in both print and broadcast media is 3 • 140-character tweet takes about 9 seconds to say
  • 30. Before crafting your message, answer the questions below: 1. Who is the audience for this particular message? 2. What might appeal to their direct self-interest? (What’s in it for them? Why should they care?) 3. What do you want your audience to think or understand about your issue? 4. How do you want them to feel about what you have said? 5. What do you want your listener to do after they hear your message? • Write out your 27-9-3 message • Practice reading it out loud and ask for feedback
  • 31.
  • 32. Message Example “Parenting can be hard and imperfect. People want to help, but don’t always know how. Through LEAN on ME WV, we’re educating how to support families through Listening, Empathy, Affirmation and Non- Judgment and decreasing unnecessary, inaccurate reports to CPS.”
  • 34. Messaging Resources: • BuildingBetterChildhoods.org • Frameworks Institute - frameworksinstitute.org • Colorado Early Childhood Partnership Shared Messaging Bank - cosharedmessagebank.org • Berkeley Media Studies Group, bmsg.org • The Topos Partnership, topospartnership.com/ • Sightline Institute, sightline.org/ • CTF Alliance Messaging Memo, ctfalliance.org
  • 36.
  • 39. For More Information Jim McKay, Public Policy Director Children’s Trust Fund Alliance Telephone: 304-617-0099 E-mail: jim.mckay@ctfalliance.org www.ctfalliance.org