3. Problem Definition
Frauds, scams, and phishing are major threats
to individuals and organizations worldwide,
causing substantial financial losses and
reputational damage. These criminal activities
exploit vulnerabilities in the online world,
targeting unsuspecting victims who may not
have the necessary knowledge to protect
themselves. To address this problem,
awareness must be raised, and our group aims
to research strategies that can be used to
tackle this problem.
4. Concept Clarification
Scam, Fraud and Phishing
Scam:
• False promises, misinformation, and
psychological manipulation
• Fake websites, telemarketing calls
Fraud:
• Deception or misrepresentation
• Identity theft, credit card fraud
Phishing:
• Cyber criminals
• Fraudulent emails, text messages
6. Key Actors and activities that enable these criminal activities.
• Scammers/fraudsters (who initiate the fraudulent activity)
• Victims (who fall prey to the scam or fraud)
• Technology (provide the infrastructure that allows scammers to reach a wider
audience)
• Lack of awareness (it makes these things more vulnerable to falling victim to
scams and frauds.)
• Payment methods (it is an easy way for scammers to obtain money from their
victims)
Scam, Fraud and Phishing
7. Into the mind of scammer
• Prevent scams and be cautious
• Intervene by law enforcements to track down scammers,
identify their victims
• To help individuals rehabilitate and prevent recidivism.
Traits
• Rationalization
• Empathy deficit
• Narcissism
• Skilful manipulation
Root Causes
• Technology is constantly evolving
• Where are we going wrong?
8. PSYCHOLOGY OF VICTIMS
Why is it important?
• Scammer detection
• Prevention
• Law enforcement
• Recovery
Desperation Trust
Over
confidence
Cognitive bias
Fear of
missing
out
Greed
9. Our Role as Engineering
Leaders
• Character- Desire to innovate and solve
societal problems in ethical and responsible
ways.
• Vision- Providing Platform and Creating
Awareness around the world and starting
from the Leaders itself!
• Competency- Knowledge and skills to
identify scams. Staying informed about the
tactics and train our teams to do the same.
• Involvement and Collaboration- Creating a
culture of vigilance, and providing necessary
support by collaborating with other experts
and stakeholders