Webinar with Sam Marshall of ClearBox, and Flemming Goldbach of Wizdom
5th April 2018, 2pm BST / 3pm CEST / 9am EDT
In this webinar we’ll take a broad look at what it means to scale up a simple intranet in Office 365 into something enterprise-wide. We’ll look at the implications for going from a legacy single site intranet to a geographic or business-unit multi-site approach, often involving multiple languages and regulations too.
We’ll then consider how to deepen your intranet by expanding it to frontline workers and external partners, concluding with a look at the strengths and weaknesses of the Office 365 feature set.
We’ll cover:
Reach: how to scale to a global organisation, considering languages, regulatory differences, geographically distributed permissions, performance etc.
Depth: adoption, and expanding to frontline workers and external collaborators
Features: providing the same benefits and features of your current intranet with your new ‘platform-as-a-service’ solution, considering the lack of control you have over the underlying platform
O365: what it does really well, where add-on products are needed and how to adapt it for scale and global performance.
2. We will try to answer
some questions during
the webinar, and a few
more at the end.
Both participating
companies will email
you the recording
within 48 hours (so you
won’t miss it!).
You can listen via your
computer or by dialling
the phone number in
the email you received
today.
Housekeeping
3. Your webinar hosts
Sam Marshall
Managing Director
@SamMarshall
Flemming Goldbach
VP of Product
@fgoldbach
4. About ClearBox
ClearBox Consulting is a specialist independent consultancy
that believes in making the workplace a better and more
productive experience.We understand technology, but we
approach it from the people side first.
Our goal is to help organisations collaborate and communicate
more effectively.We specialise in intranets and the wider digital
workplace, including internal social media, enterprise mobile
strategies and real-time collaboration tools.
clearbox.co.uk
Sam Marshall
Managing Director
@SamMarshall
5. AboutWizdom
Building and delivering state-of-the-art digital workplaces is
the lifeblood of what we do.
Our top-rated intranet product offers components to build and
brand a digital workplace on top of Microsoft’s SharePoint and
Office 365, empowering close to 300 digital workplaces around
the globe.
Wizdom is headquartered in Copenhagen, Denmark and deliver
solutions all over the world through partners.
Visit us at wizdom-intranet.com to learn more.
Flemming Goldbach
VP of Product
@fgoldbach
11. Content governance models
Loosely governed
• Everyone can create any
content anywhere
• Utilize search technologies to
surface relevant content to
users
• Reader must be critical to
author and content
Tightly governed
• Content is created according to
strict governance rules – often
permission enforced
• Utilize targeted navigation and
thoughtful Information
Architecture
• Content is "approved" by its
location
14. One Organization's Governance
Model – add multiple regions
Loosely governed Tightly governed
Knowledge
Articles
Corporate
News
Policies &
Procedures
Knowledge
Articles
Corporate
News
Policies &
Procedures
Region A
Region B
15. Content Governance is key
Define types of content
and their governance model
Ownership, contact and
revision date on all content
Regularly follow-up on
usage and content relevance
Training, guidance and tools
to content owners and
editors
21. Supporting frontline workers
Digital devices more pervasive
Opportunities
Direct customer / product experience
feedback
Photo / video sharing
Cost savings for employee services
Issues to consider:
Screen dominated by process-specific app
Unreliable connectivity
Challenging environment for UX
22. Case: Retail and Distribution
• In-store staff regularly need to perform
audit of store facilities and adjacent areas
• Direct access to relevant Policies and
Procedures from Mobile device
• Attest that inspection was done, and add
comments to inspection when necessary
• Supporting offline inspections
Mobile App for in-
store staff to perform
mandatory
inspections digitally
Previously used paper
forms and walking back
and forth between
desktop PC and area to
be inspected
23. Case: Maritime Pilotage
• Pilots navigating ships need access to
updated knowledge provided by peers and
Backoffice staff
• Direct information about weather, water
levels etc. in serviced harbours
• Role-based responsive pages targeted
specific use cases when performing pilot
work
Targeted role-based
pages optimized for
pilot mobile use
cases
Previously Pilots only
used the Intranet on
shared desktop PCs
during "down-time"
24. External user access
Office 365 provides built-in
infrastructure for external access
Opportunities
Collaborate directly with external
stakeholders
Build digital processes that spans outside
own organization
Issues to consider:
Permission setting becomes even more
important
25. Case: Engineering Company
• Full collaboration across entire team
(internal and external) on documents,
templates, deliverables etc.
• Shared guidance to ensure that methods
and deliveries are aligned in project teams
• Clearly defined roles including inherent
permissions in projects to distinguish
between roles and internal / external
association
Project collaboration
between internal and
external team
members
Previously project
collaboration was done
by sending documents
back and forth by mail, or
using un-sanctioned
services
30. Agile and ‘in-a-box’ products
The agile approach is perfect with ‘in-
a-box’ products
Have a big vision, but deliver value in
increments
Pick a platform and product that matches your
big vision
Continuously utilize more and more capabilities in
the platform and product
Set an organization to support
this continuous evolution
33. Office 365 scaling – things to know
SharePoint Online is a full scaled, full featured
SharePoint secured and managed by Microsoft
Office 365 services are continuously updated
Your organization's SharePoint Online tenant is
on a shared SharePoint infrastructure
SharePoint Online scales itself when you grow
Multi-geo distribution is planned for Office 365
– selected preview in 2018 – no G.A. date yet
35. SharePoint intranets in-a-box
10% off
WizdomWebinar
clearbox.co.uk
34 intranet products reviewed
430 pages
Immediate download
Our expert assessments of products
that transform SharePoint into a useful
and useable intranet.
36. FREE: See Enterprise Intranets
• See a handful of enterprise deployments
• Have a dialogue on what challenges were
faced and how they were overcome: multi-
language, multi-geo, multi-entity etc.
Wizdom offer a free follow-up vision
call with you to hear about real-life
customer cases