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Integrated Marketing Communications
Marketing Communications Planning process
1
An Introduction to the Synergistic
don’t think like a consumer, don’t think like a student
…think like a marketer
thinking…
What this module is about…
Appreciating how marketers plan, develop and manage an integrated
marketing communications campaign
Applying the key tools of marketing communications in an integrated
manner in a variety of organisational contexts and market sectors
Introducing the strategic considerations relevant to the development of an
integrated marketing communications plan, as well as relevant regulatory
and ethical factors
Considering the possible directions that marketing communications may be
headed in the near future based on research and insight
How this module is taught…
Reading and research based on concepts covered in lecture, and use of
material and tutorial content on MyBeckett
Group discussion of results of reading and research as well as activities,
case studies and exercises
see Module Handbook for recommended texts
Weekly lecture
How this module is assessed
Two individually produced pieces of work…
Production of an Integrated Marketing Communications Plan and Pitch…
- 80%... submitted on the 10th January 2017
Online Professional Portfolio…
- 20%... submitted on the 10th January 2017
…you are going to be pushed
The Integrated Marketing
Communications
planning
framework…
1
2
3
4
5
6
context analysis
promotional objectives
promotional strategy
coordinated communications mix
implementation
Control and evaluation
Fill, 2016
marketing
the macro environment
the micro environment
strategy
systems
functions
resources
suppliers
other
stakeholders
intermediaries
competitors
customers
political
forces
social
cultural
forces
technological
forces
economic
forces
environmental
forces
legal
forces
environments
the internal
environment
context analysis...
external (macro) context…
present organisations with opportunities and threats
political
economic
social
technological
environmental
legal
customer context...
segment characteristics
decision-making process
involvement
perceived risk
awareness, perception and attitude
influence
DMU characteristics
key considerations...
avoid heavy stereotyping
don’t jump to conclusions
segmentation as a benchmark or guide
engage in profiling where needed
B2B segmentation...
demographic
operating variables
purchasing approaches
situational factors
personal circumstance
technology
volume
capabilities
stakeholder context...
Which publics are important to the firm’s operations?
How strong are company-stakeholder relationships?
What is the impact of corporate actions on these publics?
Are they increasing or decreasing in importance?
What actual or potential impact could they have on the business?
What are the interests of each relevant public?
Which groups pose a threat and which an opportunity?
What are their communications needs?
Business context...
corporate strategy and plans
marketing strategy and plans
communications strategy
Brand analysis
Competitor analysis
internal context...
financial constraints
culture, values and beliefs
marketing expertise
agency relationships
promotionalobjectives...
avoid solely focusing on sales
help to determine/clarify position
help highlight the balance of tactics needed
provide a time frame
provide a means of evaluation and measurement
3 P’s
Push… to influence the channel members/provide information
Pull… to influence consumers
Profile… to influence a range of stakeholders
of promotional strategy…
1
2
3
Fill, 2016
the tools of the marketing communications mix
Sales
Promotion
Direct
Marketing
Public
Relations
Personal
Selling
Advertising
Target
Audience
Media
MediaMedia
Fill, 2006
implementation…
is the scheduling of methods and media
Gantt chart or project plan
Key resourcesare determined
responsibilities are allocated
management processesare put in place
control and evaluation...
Link to the promotional objectivesset earlier
evaluate the success of…
different comms tools
different media
different vehicles
finally, feedback and learn
The Integrated Marketing
Communications
planning
framework…
1
2
3
4
5
6
context analysis
promotional objectives
promotional strategy
coordinated communications mix
implementation
Control and evaluation
Fill, 2016

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IMC Lecture One

  • 1. Integrated Marketing Communications Marketing Communications Planning process 1 An Introduction to the Synergistic
  • 2. don’t think like a consumer, don’t think like a student …think like a marketer thinking…
  • 3. What this module is about… Appreciating how marketers plan, develop and manage an integrated marketing communications campaign Applying the key tools of marketing communications in an integrated manner in a variety of organisational contexts and market sectors Introducing the strategic considerations relevant to the development of an integrated marketing communications plan, as well as relevant regulatory and ethical factors Considering the possible directions that marketing communications may be headed in the near future based on research and insight
  • 4. How this module is taught… Reading and research based on concepts covered in lecture, and use of material and tutorial content on MyBeckett Group discussion of results of reading and research as well as activities, case studies and exercises see Module Handbook for recommended texts Weekly lecture
  • 5. How this module is assessed Two individually produced pieces of work… Production of an Integrated Marketing Communications Plan and Pitch… - 80%... submitted on the 10th January 2017 Online Professional Portfolio… - 20%... submitted on the 10th January 2017
  • 6. …you are going to be pushed
  • 7. The Integrated Marketing Communications planning framework… 1 2 3 4 5 6 context analysis promotional objectives promotional strategy coordinated communications mix implementation Control and evaluation Fill, 2016
  • 8. marketing the macro environment the micro environment strategy systems functions resources suppliers other stakeholders intermediaries competitors customers political forces social cultural forces technological forces economic forces environmental forces legal forces environments the internal environment context analysis...
  • 9. external (macro) context… present organisations with opportunities and threats political economic social technological environmental legal
  • 10. customer context... segment characteristics decision-making process involvement perceived risk awareness, perception and attitude influence DMU characteristics
  • 11. key considerations... avoid heavy stereotyping don’t jump to conclusions segmentation as a benchmark or guide engage in profiling where needed
  • 12. B2B segmentation... demographic operating variables purchasing approaches situational factors personal circumstance technology volume capabilities
  • 13. stakeholder context... Which publics are important to the firm’s operations? How strong are company-stakeholder relationships? What is the impact of corporate actions on these publics? Are they increasing or decreasing in importance? What actual or potential impact could they have on the business? What are the interests of each relevant public? Which groups pose a threat and which an opportunity? What are their communications needs?
  • 14. Business context... corporate strategy and plans marketing strategy and plans communications strategy Brand analysis Competitor analysis
  • 15. internal context... financial constraints culture, values and beliefs marketing expertise agency relationships
  • 16. promotionalobjectives... avoid solely focusing on sales help to determine/clarify position help highlight the balance of tactics needed provide a time frame provide a means of evaluation and measurement
  • 17. 3 P’s Push… to influence the channel members/provide information Pull… to influence consumers Profile… to influence a range of stakeholders of promotional strategy… 1 2 3 Fill, 2016
  • 18. the tools of the marketing communications mix Sales Promotion Direct Marketing Public Relations Personal Selling Advertising Target Audience Media MediaMedia Fill, 2006
  • 19. implementation… is the scheduling of methods and media Gantt chart or project plan Key resourcesare determined responsibilities are allocated management processesare put in place
  • 20. control and evaluation... Link to the promotional objectivesset earlier evaluate the success of… different comms tools different media different vehicles finally, feedback and learn
  • 21. The Integrated Marketing Communications planning framework… 1 2 3 4 5 6 context analysis promotional objectives promotional strategy coordinated communications mix implementation Control and evaluation Fill, 2016