In Their Own Words: What patients, staff, and physicians have to tell us about their experience at Windber

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In Their Own Words: What patients, staff, and physicians have to tell us about their experience at Windber Medical Center, a Planetree hospital.

Health & Medicine

Windber Medical Center: The Patient Experience In Their Own Words: What patients, staff, and physicians have to tell us about their experience at Windber www.WindberCare.com

Inpatient impressions of their most recent care experience ,[object Object],[object Object]

Inpatient impressions of their most recent care experience ,[object Object]

Outpatient impressions of their most recent care experience ,[object Object]

Patient impressions of their recent emergency department experience ,[object Object]

[object Object],[object Object],[object Object],Patient impressions of their recent emergency department experience

Do you feel that staff cared for you as a person while you were under their care? ,[object Object]

Do you feel that staff cared for you as a person while you were under their care? ,[object Object],[object Object]

Did you receive enough information in a way you could understand? ,[object Object],[object Object]

Did you receive enough information in a way you could understand? ,[object Object]

Would you consider this hospital to be a relaxing, healing environment? ,[object Object],[object Object]

Do you feel your privacy was respected while you were a patient? ,[object Object],[object Object]

Were you offered any special amenities? ,[object Object],[object Object],[object Object]

Were your spiritual needs met while you were a patient? ,[object Object],[object Object],[object Object]

Were complementary therapies offered to you at the hospital? ,[object Object],[object Object]

Windber Medical Center: The Employee Experience www.WindberCare.com

What are the greatest strengths of Windber Medical Center? ,[object Object],[object Object]

Do you feel that you have a good understanding of what Planetree is, and what it means to this organization? ,[object Object],[object Object]

Have you been involved in patient-centered activities and initiatives? ,[object Object]

Do you feel that management supports staff involvement in patient-centered activities? ,[object Object],[object Object]

Do you feel that you have a voice in your department? Are you able to provide personalized care to patients? ,[object Object],[object Object]

In what ways are you, as a caregiver, cared for by Windber Medical Center? ,[object Object]

In what ways are you, as a caregiver, cared for by Windber Medical Center? ,[object Object],[object Object]

How are you, as staff, recognized and rewarded for the work you do? ,[object Object]

Do you feel comfortable reporting quality and patient safety issues without fear of reprisal? ,[object Object],[object Object]

Staff impressions of the patient experience: ,[object Object]

What are your hopes and dreams for Windber Medical Center? ,[object Object]

Windber Medical Center: The Physician Experience www.WindberCare.com

Physician impressions of the care experience at WMC? ,[object Object]

Physician impressions of the staff experience at WMC? ,[object Object]

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