I have been working as a technical writer for more than 3 years now. I have worked on DITA/XML based tool called PTC Arbortext editor. Also worked on HTML/CSS based tools Helpjuice and ClickHelp. The skill that I have developed with the work experience include technical documentation, primary research, secondary research, help authoring, user guides, API documentation. Rest details are on the resume. Requesting you to please view the same.
1. Personal information:
DOB: 12th
April 1994.
Latest and Highest Qualification:
M-Tech in Manufacturing
Engineering
Overall experience:
3 years 7 months
Notice Period:
60 days
Writing samples @:
https://ugichapla.substack.com
Skills Stack
- Google Workspace
- Confluence
- JIRA
- JIRA Tempo
- Helpjuice
- ClickHelp
- Kubernetes (Open Source)
- Digital lending (LOS)
- Wordpress CMS
- Primary research
Why am I looking for an early
change?
- The product is not matured yet,
it is not documentation worthy.
- It is becoming hard to establish
a review process since most
SMEs are occupied with product
iterations. The review cycles
are longer.
- The documentation process and
the product shipping are in
async. The intent of product
documentation feels like lost.
- Hence, I am looking for an
early change.
Just an Experience:
Meme Curator
(Until I die)
- Ideating a context for a
template (still learning).
- An eminent personality said
memes will eat the world.
- Why not learn about them
and use it for education and
awareness!!
- Trying to adept with latest
trends in fintech and retail
market place to carve out
short bursts of memes.
- Make people laugh as well as
aware out of the effort and
make creators creating it
grow out of the attention.
- Samples:
Meme samples: 1| 2 |3|
Abhishek Deshpande
abhishek.deshpande3@gmail.com | Contact: (+91) 8793432815
Technical Writer | Content as an asset | Engineering
Work Experience:
Senior Associate – Technical Writing - Product, Lentra AI (lentra.ai), Pune (April
2023, currently working here)
Skills: Workflow creation, Google Workspace, JIRA, JIRA Tempo, Product documentation – Digital journeys for
loans, Configuration documentation for LOS
Work profile:
• 1. Created guides for efficient setup of
digital lending products.
•
• 2. Enhanced understanding of digital lending
offerings through engaging loan journey
documentation.
• 3. Documented functional product
interactions for seamless implementation
and configuration.
• 4. Collaborated using Confluence, Google
Docs, draw.io, Miro, and Google Workspace
•
• 5. Improved user-centric knowledge base
for effective troubleshooting and
navigation.
•
•
Technical Writer, Nitor Infotech, Hinjewadi, Pune (March 2022 – April 2023)
Skills: Markdown, MS Word, Jira/Confluence, Atlassian, HTML/CSS, Jira Kanban, Zenhub/Github, Google
Workspace, API Documentation, ClickHelp, Helpjuice, Confluence
Work profile:
• 1. Creating product related content and
continuous documentation updates for client
that involves How-To guides, dashboard
tutorials, data access guides, API
documentation, release notes, Best
Practice Guides, Integration Guides,
Architecture guides.
• 2. Developed and maintained technical
documentation, based on provided
information and application access.
• 3. Adhered to the processes and style guide,
and work with the team to identify
improvements that help with the team’s
velocity and deliverable quality.
•
• 4. Contributed to existing continuous
integration processes and grammar
linting tests (as required).
• 5. Edit other writers’ work in a constructive
and informative manner, based on Acquia-
developed guidelines. Help other writers on
the team regarding best practices and
technical writing skills.
• 6. Use a work tracking system – JIRA, to
track your work and to discover
documentation requirements from other
teams.
Associate Editor, Globaldata Research Centre, Hyderabad (May 2021 to March 2022, 10 months)
Skills: Primary Research, Wordpress CMS, MS Word, Outlook.
Work profile:
• 1. Research for inputs using strictly primary
sources of information such as corporate or
project website and press releases to gather
relevant information about the project.
• 4. Writing a detailed summary of minimum
600 words covering various aspects of the
project, without plagiarizing with the source
content.
• 2. Source high-resolution images of the project
from primary sources.
• 5. Reach out to the companies involved, if
needed, for additional information.
• 3. Update the project articles with new changes,
if any, by tracking the developments from time to
time.
• 6. Assist in uploading the articles into the
content management system and see through
final publication.
Technical writer, John Deere, TCI, Pune (May ’19 to Jun ’20- 1 year, 1 month)
Employer: Onward Technologies, Pune
Skills: PTC Arbortext, SAP MM, Windchill, Creo View, Manual preparation, MS Excel, SAP MM transaction screens
Work profile:
• 1. Changes in a subassembly in the form of parts of a
subassembly were received as an engineering
change management (ECMs) from the engineering
side.
• 2. Those were accessed using the SAP MM
screens. The changes were analyzed in
terms of changes of dimensions and shape
and were made in the related doc if to be
updated or a new one if entirely new.
• 3. The content management system used for single
sourcing was PTC Arbortext editor.