M365 Virtual Marathon version of the live talk on Licensing updated to reflect latest information and comments from the licensing article recently posted and in progress in SP Docs (e.g. for RPA)
For those reading this, there were issues with the slide animations that have been fixed since Please look for the latest version of this slide set if you wish you use it as it was to be run during the live presentation thanks ....
M365 virtual marathon understanding power platform licensing may 28 2020
1. MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
MICROSOFT 365 VIRTUAL MARATHON
UNDERSTANDING POWER PLATFORM LICENSING
Ralph Rivas
Collaboration Evangelist
@bigpix2000 and https://www.linkedin.com/in/ralphrivas/
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2. MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
Mark Your Calendars:
March 23-25, 2021, MGM Grand Resort
Las Vegas, Nevada, USA
M365Conf.com
#M365CONF
TheSharePoint Conferenceis nowTheMicrosoft 365 CollaborationConference
#M365VM
M365VirtualMarathon.com
Broughtto youby:
TheGlobalMicrosoft Community&
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4. Ralph Rivas (like it said in the main slide)
Microsoft Aficionado since 198<redacted>
MCP 1613
Consultant since 2000, Magenic since 2002
Accidental SharePoint Guy since 2003
Solution Architect by Day, Dad/Entertainer by night
Collaboration Evangelist (read Office 365 Fan)
On the Mentoring path …
PLEASE ALLOW ME TO INTRODUCE MYSELF…
Broughtto youby:
TheGlobalMicrosoft Community&
M365Conf.com | #M365CONF
#M365VM
M365VirtualMarathon.com
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7. So what’s this all
about then?
Welcome to the
“toughest session” ever
seen in this conference!
8. About this session
• Session Goals
Understand the cost nuances in the various scenarios and combinations
Apply what we learned (select scenarios on the webinar)
• What Is in Scope
Power Apps, Power Automate (core)
Power Virtual Agents (new)
Add-ons and extras (CDS, AI, Portal)
Latest updates
9. Official License information from Microsoft itself is the baseline
For Power Automate (formerly Flow)
https://us.flow.microsoft.com/pricing/
For Power Apps (formerly Power Apps)
https://powerapps.microsoft.com/pricing/
For Power Virtual Agents (new!)
https://powervirtualagents.microsoft.com/
The Key document is a PDF Download
https://go.microsoft.com/fwlink/?linkid=2085130
First let Microsoft speak …
10. About these links and the document
• Pricing is separate from the licensing information
Not meant to confuse you or force you to look at several places but …
… allows for pricing to be targeted to its region
• The main pricing links hide the nuances
… and there are many so understand before selecting
• Pricing can also be found in your Office Admin site
https://admin.microsoft.com/Adminportal/Home#/catalog (and search “Power”)
The result may not match the documentation exactly!
Older plans are represented (for now)
There may be regional nuances
Always make sure you check your regular licenses to see what you already have included
11. Before diving in, quick things to look at
• What is your License program or …
• How do you buy Power Platform services?
• Do you know your TAM or Microsoft Rep?
12. Licensing Program Options – which one do you have?
• Volume
EA
EAS
Service and Cloud Enrollment (SCE)
Education (EES)
• Other
MO Government
MPSA
MOSPWeb Direct
Region specific programs
• I ask you once again, who’s your Rep?
17. Power Apps – What you get
• “Run Single Apps” – Per User/Per App/Per Month
Individual users run specific applications
Considered the “Standalone” license
• “Run Unlimited Apps” – Per User/Per Month
Users can run unlimited apps
• Seeded Power Apps – Bundled with Office 365 and Dynamics 365
No extra cost but there are limits on the Power Automate side
For Customizing or Extending Office 365 and Dynamics 365
E.G. Provisioning SharePoint Online Sites or Lists
18. Power Apps Per App Plan – What else do you get for
that first type
19. Power User Plan – What else do you get for that extra
per month
Remember this is for “unlimited” custom applications
20. Power Apps with Dynamics 365 – an overlap flavor
Unlike the previous ones, this is for accessing capabilities in Dynamics 365 only!
22. Power Apps incl. with Office 365 – what’s out of box!
In the same spirit as Dynamics 365, these would be for working with Office 365 Apps, e.g. SharePoint, Teams
23. What counts as O365 Licenses which get the “free” Power Apps
ability
24. The Connectors – Appendix B calls out recent changes to Premium!
Find the connectors here: https://us.flow.microsoft.com/en-us/connectors/?filter=&category=all
If you must have a Premium Connector, you will need a Per App or Per User Plan (and this is a big deal!)
25. What about that Power App Portal
• A recent Power App resource with licensing much like a web portal application
• This is not a SharePoint Web Site and it is its own system
• It has specific use cases and you get it whether you want it or not.
32. Power Automate – What you get
• “Per User Plan” – Per User/Per Month
Individual users CREATE unlimited flows
Considered the “Standalone” license
• “Per User Plan with attended RPA” - Per User/Per Month
Same as last plan but with ability to automate legacy apps via RPA and AI
• “Per Flow Plan” – 5 Flows Per Month (in US $500 and $100 for each addl.)
Implement (Flows with “reserved capacity”)
Serve “unlimited users” (this is in bold in the document!)
Also considered a “Standalone” license
• Seeded Flow – Bundled with Office 365 and Dynamics 365
No extra cost but limits discussed previously
For Customizing or Extending Office 365 and Dynamics 365
E.G. Provisioning SharePoint Online Sites or Lists
33. Some differences from Last Year’s plans
• Limits
Older plans had monthly limit
while the new plan is about daily
limits
Both allowed for “additional
capacity” to be added but in the
former, it was for the month while
in the latter it is for the day
• The price
New “entry” point is $15 in the US
Promotes Heavy use, penalizes
casual use
Old Plans
35. Concept: Enabled Top Level Flows
• Important for the Per Flow plan
• Flows that count:
Scheduled flows
Automated flows
Instant flows
Business process flows
• Remember it is extra (e.g. US $100) per additional Unit in the Per Flow Plan
• Purchasing “units” is not the same as purchasing capacity” which is available as
an add on cost
• Child Flows are those triggered by another flow does NOT need additional
licenses!
37. Power Automate with Power Apps
• In the old way, the Power Apps license effectively included the Flow license
though not the other way around. You paid for things “once” if the starting point
is Power Apps
• In the new way, the only “Free” use of Power Automate (flows) consists of:
Flows that are limited to the context of the Power App e.g. Built in Power App Trigger/action to send the
app a push notification
Flows coming from a Premium Power App (e.g. the per app, or per user plans) are free
Flows that use premium connectors not included with the Power App (e.g. the Office 365 Power App which
does NOT include Premium connectors) are NOT FREE unless that flow is included in the context of Office
365 or Dynamics
• If it runs in the context, a lot can be done
38. • RPA (Remote Processing Automation)
• A market for process automation that encompasses the use of an application's graphical user
interface (GUI), where a user records a series of steps/actions/tasks for the automation technology to
then perform as a process by repeating directly in the GUI.
• RPA Bot
• A GUI-based process running on a desktop or virtualized environment
• Attended Bot (the type identified in the plan)
• Triggered by an explicit user action on their workstation, i.e. a local or remote desktop
• Runs concurrently with the user on the same workstation
• Can run more than one discrete process, but each process must be serialized to run sequentially
• Unattended Bot
• Runs autonomously without requiring user actuation
• Can be deployed on a local or remote desktop, or other virtualized environment
• Can run more than one discrete process, but each process must be serialized to run sequentially
• Concurrent instances of a singular process require an additional unattended bot for each instance
Now about those bots …
39. One has a plan but the other is only ever (until they change it again) an ADD ON …
Attended versus Unattended
Attended
Unattended
40. • UI flow authoring, bot orchestration and management are
included in the offer.
• The bot must operate concurrently with the user on the
same workstation
• The bot can run more than one discrete processes (UI flows),
but each process must be serialized to run sequentially.
What you get with “Attended” …
41. • One unattended RPA add-on license includes the rights to
one unattended RPA bot, as well as all necessary functions
tied to UI flow authoring, bot orchestration and
management.
• Running the unattended RPA bot in a VM requires the
separate purchase of any necessary compute resources.
• Any services or applications the unattended bot is accessed
must be licensed separately.
What you get with “Unattended” …
43. Power Automate and Dynamics 365
• This works in the exact same way as within Power Apps but where the context is
Dynamics 365 which we looked at earlier.
44. Power Automate and Office 365
• There is an important distinction here from the previous plans and bundles in
that Office 365 capabilities are very basic and leave out major components that
may force the purchase of the per user or per app plans
45. Usage Guidance – Understanding Trigger Types
• Automated Flow Trigger
Triggered by webhook or polling event
Examples: SharePoint created/updated; Exchange email received.
• Instant Flow Trigger
Triggered by the “current user”
Examples: "Flow Button“; "Power Apps Trigger“; "SharePoint For Selected Item"
46. Usage Guidance – Flow
• Use Standard Connectors whenever possible
• Automated Triggers
Flow Owner gets full license (service account or Flow Bundle)
Watch Number of Runs (API capacity purchases possible)
• Instant Triggers
Each user needs a license
Seeded apps (Office 365 of Dynamics) do NOT need a license
Power App Trigger would need a license for itself and negate need for Flow license
50. Power Virtual Agents (PVAs) – What you get
• (In the US) $1,000 a month whether you use it
or not.
• “Unlimited Flows” – as with the previous cases
in Power Automate, these are only for flows
triggered by PVAs
• 2,000 Chat Sessions – Each time someone
“talks” to the Bot, counts as one session.
More on this coming up
• May be stacked (by more “capacity” at $1k
per license)
51. What is a Session? (According to the doc …)
• A session is an interaction between the customer and the bot and represents
one unit of consumption.
• The session begins when an authored topic is triggered.
• These sessions are referred to as ‘billed sessions’ in the product.
• Sessions are deducted for both testing and production usage.
• A session ends in one of the following scenarios:
When all the customer's questions are answered
When a customer intentionally ends or closes a chat session
When a bot is unable to answer adequately, and the interaction is escalated to a live agent
52. Add-ons
• As discussed earlier, there is the ability to “add on” to gain Capacity.
• For Power Apps
Portal Login – 100 daily logins per month @ $200
Portal Page Views – 100,000 Page views per month @ $100
AI Builder – Each “Unit” at $500 per month
https://powerapps.microsoft.com/en-us/ai-builder/
Unit = 1 million service credits
Also an Add-on to Power Automate
* Service Credits is a “currency” that is deducted at different rates for various scenarios
(e.g. Forms processing, prediction, etc.) . Without a rate sheet, it is a case of seeing how
much you use during a trial or pilot to determine how many “units” to get
54. Centrally Manage all this from the Platform Admin Center
• https://admin.powerplatform.microsoft.com/ and
navigate to Analytics
• Alternatively go to the main purchase area in the
Main Admin screens
56. MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
Quick Real-Life Scenarios
• Where the names have been changed to protect the innocent …
57. Time to look at a scenario
• Start simple to learn …
• 5000 people and a SharePoint List
Trigger is automated (approval flow)
Connector used is Premium (Call to Graph API)
• How many Power Automate licenses do we need?
• Just 1 premium license!
58. Look at another one to learn from
• Individual Citizen Developer makes two Flows
• Office 365 E3
• 20 users have permissions to use the form
• SharePoint form triggers Flow 1
• Flow 1 calls Flow 2 (talks again to GRAPH API REST e.g. HTTP)
• How many licenses do we need?
• Again Just 1 premiumfull license
• Can also be a “Service Account” for the license.
59. Maybe a super basic one
• Individual Citizen Developer Has a Power App License (the $10 one)
• They want the flow to talk to SQL Server DB (in the cloud)
• They have a license for that SQL Server access
• Do they still need to get a license for Power Automate? ($15)
• No, they do not, it is included! (The case of the Power Apps Seeded License!)
60. Let’s apply what we know so far … another case
• Office 365 Freebie
• Last year dozens of people out of a 10k sized org made flows and apps to their
hearts content (power users)
• 100’s of Flows
• Few of them ever ran so never hit the 750 Runs max capacity
• None of the apps where promoted to others in any formal fashion and it is
mostly just personal productivity at the time
• Let’s discuss …
61. How about yet another …
• The Flow Runner – critical business application
• Last year had only 3 flows but they ran heavily requiring them to have Plan 2 for
capacity
• Would sometimes hit the daily or monthly limit requiring purchase of additional
capacity (but only on peak periods)
• Connected to A SQL Database for updates etc.
• Hundreds of users all over the globe using it daily
• Let’s discuss
62. OK, one more and then …
• The One App Shop
• Status Reporting App talked to a Database because the creator who is also a
former developer understood SQL better than SharePoint
• Inconsistent use of between 20 and 40 Project managers at any time, once a
week
• 1000 people in the tenant who are mostly unaware that Power Apps or Power
Automate even exist
• Developers use actual Azure AI for bots (PVA just out) in Teams built during
quiet times or special initiatives
• Too close to home but let’s discuss anyway …
63. Got One to Share?
There is an article you can contribute to!
https://docs.microsoft.com/en-us/microsoft-
365/community/powerplatformlicensingforcitizendeveloper
Or just go to the source in GitHub …
https://github.com/bigpix2000/microsoft-365-
community/blob/master/Community/powerplatformlicensingforcitizendeveloper.md
64. MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
Slides will be
made
available at
Slide share
and other
sources!
Watch the
recording if
you need to
see contact
info again …
65. MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
THANK YOU FOR JOINING US!
DO YOU HAVE ANY QUESTIONS?
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Editor's Notes
PVA too new to have its own pricing page --- Live Demo to visit these pages and open the document. Note the date of the PDF!
Be very fast here!
The costs could be whole different or potentially capabilities not available. If there is interest, discuss Service Levels (SL’s!!) and Multiplexing issues where some people ask if a flow is scaled out on multiple devices etc. OR if licenses are needed when talking to SQL server, etc. (CALs)
These can make a difference and note you may have other
Go fast here ….
Nice try folks …. Be good to each other
Prices here are US prices …. Click your link to have that handy
Using the varying definitions of things in the document when you see Quotes
THIS IS RUN SPECIFIC APP not CREATE APP … so someone else makes an app for you to use you will pay to RUN IT!
Watch time on this slide!
TAKE CARE HERE NOT TO SPEND MORE THAN 2 MINUTES! RIGHT AWAY CLICK FOR THE ARROWS TO SHOW HIGHLIGHT ITEMS.
Take a Moment to explain what the items here are e.g. what is a PORTAL, what is a Canvas versus Model Driven App, What is a Standard versus Premium Connector, What is the Common Data Service and then discuss the “footnotes” 1, 2, 3 1 - An entity within Common Data Service becomes restricted only if the Dynamics 365 application is installed on a given environment 2 - Service limits are published at http://aka.ms/platformlimits – Power Apps and Power Automate capacity add-on can be purchased to increase daily service limits 3 - Common Data Service database and file capacity entitlements are pooled at the tenant level Note: • Embedded canvas apps within a model-driven app will not count towards the two-app limit. • A single user might be covered by multiple ‘per app’ licenses to allow the user to use multiple solutions targeted at various business scenarios, without requiring a per-user license • Once a pool of Power Apps per app licenses are purchased, individual licenses need to be assigned to specific environments and to individual users (i.e. if the same app exists in two environments, a user would require two per app SLs to access both). • The Power Apps Per App plan is available to education customers under faculty and student pricing. Since these licenses are sold as tenant level capacity and not assigned to users in active directory, customers and partners will be responsible for ensuring that student pricing is only being applied to students. This means that when licenses are purchased with student pricing, the number of app licenses assigned to non-students (i.e. faculty) in the product may not exceed the number of faculty licenses purchased as this would indicate that student licenses have been assigned to faculty.
1 - An entity within Common Data Service becomes restricted only if the Dynamics 365 application is installed on a given environment
2 - Service limits are published at http://aka.ms/platformlimits – Power Apps and Power Automate capacity add-on can be purchased to increase daily service limits
3 - Common Data Service database and file capacity entitlements are pooled at the tenant level
Watch time on this slide! (2 minutes MAX) Explain Blank in apps cell 1 with footnote 1 items quickly!
1 - Dynamics 365 Sales Professional, Dynamics 365 Customer Service Professional, Dynamics 365 Team Members, Dynamics 365 Operations – Activity, Dynamics 365 Human Resources Self Service, Dynamics 365 Business Central Team Members 2 - Dynamics 365 Sales Enterprise, Dynamics 365 Customer Service Enterprise, Dynamics 365 Field Service, Dynamics 365 Project Service Automation, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Commerce, Dynamics 365 Human Resources, Dynamics 365 Business Central 3 - Power Apps and Power Automate usage will count against the API request limits provided by the Dynamics 365 license Service limits are published at http://aka.ms/platformlimits – Power Apps and Power Automate capacity add-on can be purchased to increase daily service limits
A slide for Appendix B Coming up and stand by because this is what makes it either great or a great pain!
Notice all the blanks!!
Notice the Model Driven App is NOT included!!
No portals, no CDS!
1 - Common Data Service database and file capacity entitlements are pooled at the tenant level
2 - Reference http://aka.ms/platformlimits for more details on usage limits; “Power Apps and Power Automate capacity add-on” can be purchased to increase daily service limits.
A slide for Appendix B Coming up and stand by because this is what makes it either great or a great pain!
Notice all the blanks!!
Notice the Model Driven App is NOT included!!
No portals, no CDS!
1 - Common Data Service database and file capacity entitlements are pooled at the tenant level
2 - Reference http://aka.ms/platformlimits for more details on usage limits; “Power Apps and Power Automate capacity add-on” can be purchased to increase daily service limits.
Calling out SQL server which I see most often used and now will cost
Show premium versus standard from the drop down .
If you need a premium you MUST get a per app or per user plan!!!!
Key Items
They call it flow ….
Newly Added in April, “Attended RPA” (looks like the premium Power Apps, does it not?)
Robotic Processing Automation
It’s not a case of running here but the case of CREATING them!
Do this fast!
Microsoft says the former when applied through the whole org (yikes, $15 additionally for everyone) will mean near zero admin overhead (but headache for the license folks paying) … The latter is where a “power user” is designated to create the flow and “shares” to a designated group such that a regular user could not trigger a flow by accident.
The point here is there is a perception that it is “better” in the new way because you have more power daily and you will not hit your limits during the month when you may need it the most. If you are high volume, you would have had to buy extra capacity often.
Unattended RPA scenarios require Power Automate unattended RPA add-on and can be purchased separately. 2Reference http://aka.ms/platformlimits for more details on usage limits; “Power Apps and Power Automate capacity add-on” can be purchased to increase daily service limits. 3Additional Common Data Service Database/File/Log capacity can be purchased in increments of 1GB. Common Data Service Database and File capacity are pooled tenant wide. 4Additional AI Builder
This is the big piece of John Liu!!!!
Example later!
Do this fast!
Do this fast!
Do this fast!
Last note means separate :unattended licenses apart from the one for Power automate must be purchased! This is MAJOR cost and is why they are pushing their “packages” versus Add-ons
1 - Power Automate use needs to map to the context of the embedding Power Apps applications 2 - Power Automate usage counts against the service limits associated with the embedding Office 365 license. Please review http://aka.ms/platformlimits for more details on usage limits; “Power Apps and Power Automate capacity add-on” can be purchased to increase daily service limits
Note the limitations
Key point that is mentioned in the docs.Microsoft.com article after community feedback!
Discuss the use cases integrating with Apps (Canvas in progress) and Flow (connectors already there but not part of this talk)
Get these in the Admin Center
Mention the “ask me now” sales piece in the pricing pages! And how sales comes on …. And gives you answers!
Simply put, if 5000 people write to a SharePoint list and there is a SharePoint automated trigger that runs a premium flow license, only 1 premium license is required on that flow.
In one more example, given that a citizen developer creates two Flows (Flow 1 and Flow 2) in an Office 365 E3 environment using a SharePoint form to trigger the first flow (Flow 1) and given that the flow uses the HTTP connector to trigger the second flow (Flow 2 e.g. Graph API REST call) where there are 10 users with permissions to run the form, only the author of the flow needs to have the premium\full license rather than a license for each of the 10 SharePoint form users. It this was an approval workflow where a step included approvals, the people approving would also not need licenses as the flow is considered a single instance through its completion and is, in effect, already paid for.
This one directly asked in the sales chat to Microsoft
Minimize Time here (2 minutes max!)
Minimize time here and focus on add-on costs being the equalizer
Minimize time here and get to user scenarios OR jump straight if time is less than 5 minutes!!!
Minimize time here and get to user scenarios OR jump straight if time is less than 5 minutes!!! … as of May 28, RPS bits not yet moved to live (need approval)