Orbyfy’s Fabric+ is the data fabric for the Metaverse, providing a unified data network, simplified data management, built-in data integration, self-service, centralized data store, and federated governance. Integrated data management for the generative AI revolution & more.

1. WearetheincubatorfortheMetaverse.
Webuildideasinuntappedmarkets.
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Orbyfy Fabric+
BusinessIntelligenceEngine
SubjectMatterExpertstoExbots
Chatbots&AI
SolutionswithChatGPT

2. Copyright Orbyfy
Orbyfy's Fabric+
Orbyfy’s Fabric+ is the data fabric for the
Metaverse, providing a unified data network,
simplified data management, built-in data
integration, self-service, centralized data store,
and federated governance. Integrated data
management for the generative AI revolution
& more.
Harness the 70% of data that you never use.
Connect. Orbyfy.com
Integrate for the last time.
Couple the enterprise with generative AI.
TM
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3. Copyright Orbyfy
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TM
Orbyfy's Fabric+
Business Intelligence Engine
Data science to decision science.
Connected, contextualized, and networked data.
Queryless business intelligence.
Directly question the data fabric.
Removing analytics barriers from decision insights.
Subject Matter Experts to Exbots
Static knowledge-base to dynamic knowledge-fabric.
Find-and-seek to ask-and-know in intuitive query format.
Capture and transcribe expertise on a universal fabric.
Enterprise self-service multi-domain know-how.
Data catalog, data dictionary, data browser.
Chatbots & AI
360° customer profile data across all enterprise systems
capturing current and past interactions.
Connected customer insights by query of data fabric.
Customer journey built-to-suit apps at light speed.
ChatGPT-ready enterprise customer-centric data fabric.
Metaverse AR/VR-ready connected customer 360° data
for personalized immersion.
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Fabric+ ChatGPT
BusIE
Exbots
Our co-development incubation hub.
We are creating new bridges between technology and people
interactions. For the greater good.
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4. BusIE
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Orbyfy's Fabric+
Business Intelligence Engine
In the connected Metaverse, you no longer have to be
a data scientist, you don’t even have to be a data
analyst, all you have to do is ask thoughtful questions
and receive thoughtful responses based on
connected, contextualized, and networked data
powered by Orbyfy’s Fabric+ with ChatGPT.
Solution
We are eclipsed by data we don't even know how to use.
We don't have the available manpower to make sense of it.
We are now on a trajectory towards the full democratization
of data and analytics.
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Size of the problem
People are evolving, jobs are evolving, skillsets are changing, and business
intelligence functions will transform to natural language based querying.
A moderately complex query performed by a data analyst costs an
estimated $900-$1300 each (fully burdened - 2 days timeline for
turnaround). *Assuming multiple connected data sets required.
A complex analytics study performed by a data scientist costs an
estimated $20,000 per project (fully burdened - 30 days timeline for
turnaround). *Assuming multiple connected data sets required.
While most data analytics and data scientist professionals prefer to
work in technology sectors, the average size of a data science
organization in the industrial, energy, manufacturing, transportation,
etc, for the Fortune 500, range between 50 to 200 people - equating
to $10M to $40M in annual data analytics practice budgets.
70% of enterprise data never gets used to power AI or generate any
insights needed for key decision-making.
By 2025, more than 150 ZetaBytes of big data will need analysis.
By 2026, 28% growth in data science; 2.7M unfilled jobs for data
scientists.
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Orbyfy's Fabric+
In the worlds of marketing, strategy, engineering, customer service and more
- much of the time, the role of business users is to ask thoughtful questions
to direct decisions. Questions like: “Where does a certain customer segment
live?”, “What variables impact shipping volumes?”, “What is the best time of
day to release a targeted social campaign?”, etc.
And in most organizations, data analysts, or data engineers, or business
intelligence users, or IT then prioritizes these requests involving asking
questions of data. And they do this by querying data in various means.
Most of the time, these are generally rudimentary queries (certainly nothing
fancy like machine learning or utilizing advanced neural network algorithms).
They invoke answers from data by running queries on data in a database
using SQL coding. And much of the world interacts with data by running
queries on singular databases - in effect, asking questions to a data silo in an
effort to get thoughtful insights to direct decisions.
But in the real world data intersects systems and platforms, like a CRM, an
ERP system, operational data, asset management systems, etc. If you want
to ask questions of interlinked or connect data, then you need to start
building SQL joins - joining databases together.
All of this takes a lot of time and energy. It also requires the need to know
code. In the realm of an organization, the data analysts or engineers who
know SQL querying that perform these functions are also typically one step
removed (IT, Data Science) from the business users that have the thoughtful
questions in the first place. This puts internal organizational frictions of asking
questions and receiving thoughtful responses, as well as a time-lag to results.
Deep dive
Business Intelligence Engine
Solution
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Orbyfy's Fabric+
Business Intelligence Engine
Solution
tA lot is being done to democratize data analytics to put it in the hands of
business users, but the data integration, data management, and data
connectivity piece is still not solved for.
Deep dive
But now imagine the real future, where you do not have to code, you
do not even need to know so-called “low-code”, you ask intelligent
questions in normal sentences, and receive (in seconds) responses in
normal sentences - based on all enterprise data that is available,
connected, contextualized, networked. A game changing proposition
that forms the real democratization of data science and analytics -
powered by Orbyfy’s Fabric+ with ChatGPT.
Overview
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Fabric+ ChatGPT
Data science to decision science.
Connected, contextualized, and networked data.
Queryless business intelligence.
Directly question the data fabric.
Removing analytics barriers from decision insights.
Benefits
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7. Copyright Orbyfy
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TM
Orbyfy's Fabric+
Subject Matter Experts to Exbots
Imagine a future where you ask thoughtful questions to
real challenges or to inform real decisions, and you are
met with Exbot whom you can interact with to receive
thoughtful guidance - all backed with the completeness of
the entire data backbone across your enterprise. Move
away from find-and-seek, move into ask-and-know.
Solution
We are facing the biggest skills gap ever and an ever-aging
skilled workforce.
We recognize that much of our knowledge-base is encoded in
our everyday life.
We are now on a trajectory towards the commoditization of
raw intelligence.
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Size of the problem
People are scarce, knowledge is encoded in people, and hiring critical
resources remains a critical challenge in certain industries.
Job position openings requiring critical skill sets and professional
degrees last on average 50 days - losing retained knowledge results in
material impacts.
On average, it costs $115K-$175K every time a critical person leaves
an organization (opportunity costs, lost knowledge & expertise, gap in
continuity) - not to mention $30-$45K in recruitment and training
expenses for new talent.
Numerous studies show that knowledge workers spend roughly 30%
of the day searching and gathering information rather than executing
on actions.
Exbots
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Orbyfy's Fabric+
Experts to Exbots
Solution
The jobs market is seeing unprecedented strain across many dimensions.
We are on the brink of the largest skills gap in a century. Generation Z, the
youngest workers among us, have entirely different ambitions. Raised firmly
in the trenches of social technologies, nearly 50% of them want to own a
business and make sustainable income from content creation and
influencing.
Currently, 30% of current job openings are in STEM fields, yet on average,
only 11% of the US population has a degree in STEM. By 2030, the US is likely
to see 2.1M unfulfilled jobs with a cost of $1T to the economy.
But microscopically, we are seeing the effects everyday. Every company has
critical resources - operations and performance usually rests in a few
capable hands. Most companies try to encode organizational know-how in
static limitedly maintained knowledge-bases based on unconnected data in
sharepoints, raw document repositories, intranets, and wikis. Finding useful
information takes time, energy, sifting, and sorting. Most knowledge-bases
do not tap into raw enterprise data, they tap into a limited subset of user-
generated content, instructions, steps, procedures, and more.
Trends towards self-service means 40% of business users would prefer self-
service over human-centric contact, and 90% would use a knowledge-base
if it were available and tailored to their needs.
So what’s missing in this landscape? Purely and simply, the ease of
connected data.
Deep dive
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9. Copyright Orbyfy
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TM
Orbyfy's Fabric+
Experts to Exbots
Solution
Imagine a future where you ask thoughtful questions to real challenges or to
inform real decisions, and you are met with Exbot whom you can interact
with to receive thoughtful guidance - all backed with the completeness of the
entire data backbone across your enterprise. Move away from find-and-
seek, move into ask-and-know.
In the connected Metaverse, you no longer have to be a Subject Matter
Expert, you don’t even have to be a Specialist, all you have to do is ask
thoughtful questions and be provided with tailored guidance and customer
experience from datasets encoded from your organization, company, team,
or social network - powered by Orbyfy’s Fabric+ with ChatGPT. From
Experts to Exbots.
Overview
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Fabric+ ChatGPT
Static knowledge-base to dynamic knowledge-fabric.
Find-and-seek to ask-and-know in intuitive query format.
Capture and transcribe expertise on a universal fabric.
Enterprise self-service multi-domain know-how.
Data catalog, data dictionary, data browser.
Benefits
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10. Copyright Orbyfy
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TM
Orbyfy's Fabric+
Chatbots & AI
Orbyfy’s Fabric+ connected to Customer 360°-data
creates individualized insights, personalized
recommendations, customized feedback, and tailored
trouble-shooting or problem-resolution chains - all
backed by a linked profile of each-and-every customer,
across each-and-every interaction.
Solution
We want legendary people-centric customer experiences.
We want seamless interactions, not just questions and answers.
We are moving from customer service to customer
experience to customer immersion (CS to CX to CI).
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Size of the problem
People are scarce, knowledge is encoded in people, and hiring critical
resources remains a critical challenge in certain industries.
1.4B people are using chatbots and by 2027 chatbots will become
the primary customer service channel for roughly a quarter of
organizations.
While 70% of customers have interacted with a chatbot in the past
12 months, 80% said chatbots increased their frustration level.
Nearly 90% of buyers are willing to pay more for great customer
experience & 30% of customers will walk away from a company
after a single bad experience.
ChAI
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Orbyfy's Fabric+
Chatbots & AI
Solution
Experience is everything - today, every brand is a digital brand. This means
that the way users interact with brands is more complex than ever — there
are more channels, touchpoints and opportunities to connect than most
companies can keep up with. Beyond customer experience, customer
immersion requires revisiting expectations - customers expect service at
every “now” (instant & around-the-clock service).
While these new, more nuanced ways of interacting with users are exciting,
they’re also a challenge for the developers tasked with maintaining the
complex underlying code and connecting customer data together in all its
forms.
And when that code gets too complicated, bugs emerge, leading users to
encounter errors, hard to navigate experiences and other headaches that
can send their business or engagement elsewhere. At the same time, these
overwhelmed developers are facing pressure to deliver more features faster
— often forcing them to choose between speed and quality. At that point,
user experience suffers, leading to unhappy users and unsuccessful brands.
So how does an organization traverse from customer service to customer
experience to customer immersion? Customer 360°.
The concept of Customer 360° refers to a holistic approach to
understanding and engaging with customers that allows organizations to
create exceptional customer experiences. It involves gathering and analyzing
customer data from multiple sources, including customer interactions,
purchases, and feedback, to create a comprehensive profile of each
customer.
Deep dive
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12. Chatbots & AI
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Solution
By creating a 360°-degree view of the customer, organizations can better
understand their needs, preferences, and behaviors. This allows them to
tailor their products, services, and communication to better meet the needs
of individual customers, leading to higher customer satisfaction, loyalty, and
retention.
To implement a Customer 360° approach, organizations typically use a
variety of tools and technologies, such as customer relationship
management (CRM) systems, social media monitoring tools, and data
analytics platforms. By combining these tools with a customer-centric culture
and a commitment to ongoing improvement, organizations can deliver
exceptional customer experiences that set them apart from the competition.
Deep dive
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13. Chatbots & AI
Copyright Orbyfy
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TM
Orbyfy's Fabric+
Solution
Consider a future where you can connect customer data at the speed-of-
light across an enterprise, integrated, contextualized, and networked data
fabric architecture to bring legendary customer immersion to life. Orbyfy’s
Fabric+ connected to Customer 360°-data creates individualized insights,
personalized recommendations, customized feedback, and tailored trouble-
shooting or problem-resolution chains - all backed by a linked profile of each-
and-every customer, across each-and-every interaction.
Overview
360° customer profile data across all enterprise systems capturing
current and past interactions.
Connected customer insights by simple query of data fabric.
Customer journey built-to-suit applications created at light speed.
ChatGPT-ready enterprise customer-centric data fabric.
Metaverse AR/VR-ready connected customer 360° data for
personalized immersion.
Benefits
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14. 51.2 million customers and $5.2T assets
in financial services
Engineering new technologies in risk,
analytics & financial insights for 180+ years
Worldwide retail brands with 400+
locations and $1B+ in revenues
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Orbyfy's Fabric+
Customers benefiting
Commercial real estate management
across 65+ countries and 400 offices
40M+ mobile telecom customers across
APAC delivering the best 5G experience
Saved $1.5M on their first project
Delivered a digital loan solution in 5 days
Now have 1/3 of the organization connected daily
Other customer stories
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