As new seller, you’ll soon have buyers checking out your Gig. This is your moment to reel them in and keep them coming back for more with great communication.

1. As new seller, you’ll soon have buyers checking out your Gig.
This is your moment to reel them in and keep them coming back for
more with great communication.
Here are some tips:

2. 1. Rapid replies win more customers
• Being responsive to customers will create a positive experience and help you build a strong reputation
on Fiverr. Make sure you provide thorough and informative updates to your customers throughout the
entire process. Use the Fiverr app to respond to your messages from anytime, anywhere.

3. 2. Use the quick responde feature
• Use pre-written templates or create your own right above the message area in an inbox, to help you
reply faster even when you’re busy.

4. 3. Keep customers updated throughout the process
• Let customers know you’re there for them and have everything you need to get started, once you
receive their order requirements. Follow up on any questions or concerns they may have to give them
the confidence they need.

5. 4. Structure your work process and create clarity
• Let customers know beforehand when they should be expecting to receive drafts, their delivery, and
any feedback.

6. 5. Deliver quality work
• Make sure the delivery fulfills your customers’ requirements and is of top quality. Follow up with
customers to ensure they’re pleased with the work they got.

7. 6. Deliver on time
• Give your customers the best experience possible. This is extremely important for your progress and
success as a seller on Fiverr. Need more time to deliver your work? Be proactive and let your customer
know ahead of time, and request a delivery due date extension in the Resolution Center.

8. Conclusion
Don’t just meet your customers expectation,exceed them!