MDI NetworX, a prominent provider of business management services to healthcare payers in the US, is delighted to announce its outstanding Net Promoter® Score (NPS®) of 94. This impressive accomplishment highlights MDI's unwavering dedication to delivering unmatched customer satisfaction and solidifies its position as a leader in the industry. The Net Promoter® Score (NPS®) is a widely recognized metric utilized to measure customer loyalty and contentment. Ranging from -100 to 100, an NPS® of 94 is considered exceptional, signifying that MDI's customers highly value the company's products and services, and actively endorse them to others. To know more: https://youtu.be/I3r98vT-iw8

1. Net Promoter® Score Report
Our Clients have spoken!
Net Promoter ScoreSM and Net Promoter SystemSM are service marks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld.

2. We Are Excited To Share
The Results Of Our Recently Concluded
Inaugural NPS® Survey
Duration:
Three Weeks
Response Rate:
89%
Completion Rate:
100%

3. Based On The Responses,
Our NPS® Score Of 94/100,
Falls In The "Excellent" Category

4. We Asked Our Clients
"On A Scale Of 0 To 10, How Likely Are You To
Recommend MDI NetworX To Others?"
94.4% Promoters
5.6% Passives
0% Detractors

5. The Industry Average Scores

6. MDI Score Is Way Above
The Industry Average Score

7. 4.9
Out Of 5
On What Matters
Most To Our Clients
Responsiveness
& Communication
4.8
Domain
Knowledge
4.8
Scalability
Adherence to SLAs 4.7
Data Security
& Privacy 4.4
Our Ratings

8. Testimonials From Our Clients
I like the people and professionalism
that is displayed by the MDI Leadership

9. Testimonials From Our Clients
Experienced staff, quick to pick up the material
from training. Quick to respond

10. Testimonials From Our Clients
Responsiveness, ability to scale and willingness to
support business challenges for the client

11. www.mdinetworx.com
Our Sincere Appreciation
To Our Amazing Clients For
Their Unwavering Trust In MDI
Overland Park | Baltimore | Pune