4. Human Relation Movement
• Elton Mayo (1880–1949) was an
Australian psychologist, sociologist, went
to Harvard University.
• spent most of his career at Harvard
Business School as Professor of Industrial
Research.
• main focus was on the people working in
an organization.
5. Human Relations Movement
Elton Mayo conducted a research activity in Hawthorne Electric
Plant in 1924 to research effect of physical conditions on
productivity called as Hawthorne Studies.
Research activities had been conducted between 1924-1930.
Researchers tested the effects of:
Lightning
Heating
Job breaks
Physical arrangements;
on productivity, But, they could not found any relation between.
6. Contribution of HRM
A business organization is also a social system.
A worker does not work for money only.
Employee-centric, democratic and participative style of
leadership is more efficient.
A worker’s production norm is set and enforced by his
group not by time and motion study.
7. Behavioral Theory
Mature version Human Relations theory.
Mary Follet, Abraham Maslow and others contributed to it.
How managers should personally behave to motivate
employees and encourage them to perform at high levels and
be committed to the achievement of organization goals.
Favor participation in the establishment, evaluation of standards
of performance.
Makes an effort to make managers more sensitive to their
employee needs.
8. Contribution of Behavioral Theory
advocates situational approach
Builds confidence among employees
A conducive environment is created
9. Conclusion
Organization is a social system also.
Human resource is the most important
asset of any organization
