Research Survey of CIO's and Technology Leaders to assess their level of satisfaction with Organizational Change Management when supporting transformative initiatives.
7. Summary of Findings
Overall, the Technology Change Imperative Survey indicates a low
level of interest and usage of OCM capabilities by CIO’s when
implementing transformative agendas. Potential contributors to this
are:
OCM perceived to be corporate responsibility
OCM practitioners, by focusing on Communications Plans, miss
the root challenge of change in IT operations
Change management is viewed as a 3rd Party effort and not
integrated with IT operations
Change management is viewed as an event and not a core
required capability
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