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Digitising Local Government Services

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Fingal Open Data
Fingal Open Data

Fingal County Council has digitized many of its local government services to put citizens at the center. It has created an online planning system, digitized libraries, implemented digital council meetings and customer services systems, and developed a data hub and open data portal. Fingal has also collaborated with other local authorities on national digital initiatives and tools to share data and better serve citizens.

Government & Nonprofit
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Comhairle Contae Fhine Gall Fingal County Council Fingal County Council Digitising Local Government Services Conference: Digital Government – Putting the Citizen at the Centre Radisson Blu, Dublin. 23rd September 2015 Dominic Byrne @dominicbyrne_ @fingalopendata
Fingal County Council data.fingal.ie Local Government @fingalopendata 2
Fingal County Council data.fingal.ie Local Authorities @fingalopendata 3 31 City & County Councils https://en.wikipedia.org/wiki/Local_government_in_the_Republic_of_Ireland#/media/File:Republic_of_Ireland_counties_and_cities.svg
Fingal County Council data.fingal.ie Population @fingalopendata 4
Fingal County Council data.fingal.ie Services @fingalopendata 5
Fingal County Council data.fingal.ie Fingal @fingalopendata 6
Fingal County Council data.fingal.ie Fingal • Est. 1994 • 3rd Largest • Youngest • Fast Growing @fingalopendata 7
Fingal County Council data.fingal.ie Rapid Population Growth @fingalopendata 8 273997 239992 196413 167413 152766 138473 114951 1981 1986 1991 1996 2002 2006 2011
Fingal County Council data.fingal.ie Digital Fingal @fingalopendata 9
Fingal County Council data.fingal.ie Online Planning • Search • View • Map • Make Submission • Apply @fingalopendata 10
Fingal County Council data.fingal.ie Digital Libraries • Manage borrowing • Self-Service • WiFi • eBooks • Online Services @fingalopendata 11
Fingal County Council data.fingal.ie Digital Spatial Planning @fingalopendata 12 • Online Submissions • Map Submissions • GIS at Meetings • Digital Plans • Online Plans
Fingal County Council data.fingal.ie Digital Council Meetings • Webcasting • Council Meeting System • Councillors Extranet • Council Meetings App @fingalopendata 13
Fingal County Council data.fingal.ie Customer Service • Citizen Relationship Management • FixYourStreet • Councillors’ Representations • Fingal Alerts @fingalopendata 14
Fingal County Council data.fingal.ie Website • Citizen Focus • Service Oriented • Responsive Design • Integrated Social Media @fingalopendata 15
Fingal County Council data.fingal.ie Social Media • Communicate • Alerts • Events • Feedback @fingalopendata 16
Fingal County Council data.fingal.ie National @fingalopendata 17
Fingal County Council data.fingal.ie Register of Electors 18@fingalopendata https://www.checktheregister.ie
Fingal County Council data.fingal.ie Borrow Books 19@fingalopendata http://www.borrowbooks.ie/
Fingal County Council data.fingal.ie Development Plans 20@fingalopendata https://myplan.ie
Fingal County Council data.fingal.ie National Portal 21@fingalopendata http://localgov.ie
Fingal County Council data.fingal.ie Digital Strategy & Trends @fingalopendata 22
Fingal County Council data.fingal.ie Digital Strategy @fingalopendata 23
Fingal County Council data.fingal.ie So Social Lo Local Mo Mobile Digital Trends @fingalopendata 24
Fingal County Council data.fingal.ie Build to Share @fingalopendata 25
Fingal County Council data.fingal.ie FixYourStreet @fingalopendata http://www.fixyourstreet.ie
Fingal County Council data.fingal.ie Councillors’ Representations @fingalopendata
Fingal County Council data.fingal.ie Libraries @fingalopendata
Fingal County Council data.fingal.ie Building Control 29@fingalopendata https://www.localgov.ie/en/bcms
Fingal County Council data.fingal.ie Data as an Enabler @fingalopendata 30
Fingal County Council data.fingal.ie Fingal Data Hub 31@fingalopendata
Fingal County Council data.fingal.ie Data Visualisation 32@fingalopendata
Fingal County Council data.fingal.ie Fingal Open Data http://data.fingal.ie @fingalopendata
Fingal County Council data.fingal.ie Dublin Region Population 1,273,069 (28%) @fingalopendata 34
Fingal County Council data.fingal.ie Dublinked http://dublinked.ie @fingalopendata
Fingal County Council data.fingal.ie data.localgov.ie http://data.localgov.ie @fingalopendata
Fingal County Council data.fingal.ie data.localgov.ie @fingalopendata
Fingal County Council data.fingal.ie data.gov.ie @fingalopendata http://data.gov.ie
Fingal County Council data.fingal.ie mypp.ie @fingalopendata http://www.mypp.ie
Fingal County Council data.fingal.ie ParkYa @fingalopendata http://www.parkya.com
Fingal County Council data.fingal.ie Budget Visualisation @fingalopendata https://openspending.org/fingal_exp_budget
Fingal County Council data.fingal.ie Election Count @fingalcoco 42
Fingal County Council data.fingal.ie Code for Ireland @fingalopendata http://www.codeforireland.com
Fingal County Council data.fingal.ie Save A Selfie @fingalopendata http://saveaselfie.org/
Fingal County Council data.fingal.ie #MapLesotho @fingalopendata https://maplesotho.wordpress.com/
Fingal County Council data.fingal.ie Wiki Loves Monuments @fingalopendata http://www.wikilovesmonuments.ie/
Fingal County Council data.fingal.ie 1916 Memorabilia @fingalopendata http://fingal.ie/community-and-leisure/community-development-and-activities/fingal-1916-centenary/
Fingal County Council data.fingal.ie Data Analytics @fingalopendata 48
Fingal County Council data.fingal.ie Web Analytics @fingalopendata http://data.fingal.ie
Fingal County Council data.fingal.ie Walkability @fingalopendata
Fingal County Council data.fingal.ie New York City Analytics @fingalopendata http://www.nyc.gov/analytics
Fingal County Council data.fingal.ie Digital First @fingalopendata 52
Fingal County Council data.fingal.ie Banking @fingalopendata
Fingal County Council data.fingal.ie Travel @fingalopendata
Fingal County Council data.fingal.ie Disney @fingalopendata
Fingal County Council data.fingal.ie Local Government - Litter @fingalopendata
Fingal County Council data.fingal.ie Service Catalogue @fingalopendata
Fingal County Council data.fingal.ie CX Design @fingalopendata http://www.citizenexperience.org/
Fingal County Council data.fingal.ie Digital City Region @fingalopendata http://digitaldublin.ie/masterplan/
Fingal County Council data.fingal.ie Smart Dublin @fingalopendata
Fingal County Council data.fingal.ie Smart Dublin @fingalopendata
Fingal County Council data.fingal.ie Smart Dublin @fingalopendata
Fingal County Council data.fingal.ie Dublin Dashboard @fingalopendata http://www.dublindashboard.ie/
Fingal County Council data.fingal.ie Local Dashboards @fingalopendata Swords News WeatherAbout ImagesTwitter Restaurants 53.45 N, -6.22 E Dublin, Ireland SUN 12 Oct @ 13:35 Events Bus Departures Stop Number 5053 Stop Address Swords Road
Fingal County Council data.fingal.ie Digital Communities @fingalopendata
Comhairle Contae Fhine Gall Fingal County Council Fingal County Council Digitising Local Government Services Conference: Digital Government – Putting the Citizen at the Centre Radisson Blu, Dublin. 23rd September 2015 Dominic Byrne @dominicbyrne_ @fingalopendata
Fingal County Council data.fingal.ie This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. http://creativecommons.org/licenses/by-nc-sa/4.0/ Use of any Fingal County Council logos and brands are not covered by this license. Pictures as marked used under Creative Commons license. If you believe any content is infringing copyright, please contact us via http://data.fingal.ie www.slideshare.net/fingalopendata

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Digitising Local Government Services

  • 1. Comhairle Contae Fhine Gall Fingal County Council Fingal County Council Digitising Local Government Services Conference: Digital Government – Putting the Citizen at the Centre Radisson Blu, Dublin. 23rd September 2015 Dominic Byrne @dominicbyrne_ @fingalopendata
  • 2. Fingal County Council data.fingal.ie Local Government @fingalopendata 2
  • 3. Fingal County Council data.fingal.ie Local Authorities @fingalopendata 3 31 City & County Councils https://en.wikipedia.org/wiki/Local_government_in_the_Republic_of_Ireland#/media/File:Republic_of_Ireland_counties_and_cities.svg
  • 4. Fingal County Council data.fingal.ie Population @fingalopendata 4
  • 5. Fingal County Council data.fingal.ie Services @fingalopendata 5
  • 6. Fingal County Council data.fingal.ie Fingal @fingalopendata 6
  • 7. Fingal County Council data.fingal.ie Fingal • Est. 1994 • 3rd Largest • Youngest • Fast Growing @fingalopendata 7
  • 8. Fingal County Council data.fingal.ie Rapid Population Growth @fingalopendata 8 273997 239992 196413 167413 152766 138473 114951 1981 1986 1991 1996 2002 2006 2011
  • 9. Fingal County Council data.fingal.ie Digital Fingal @fingalopendata 9
  • 10. Fingal County Council data.fingal.ie Online Planning • Search • View • Map • Make Submission • Apply @fingalopendata 10
  • 11. Fingal County Council data.fingal.ie Digital Libraries • Manage borrowing • Self-Service • WiFi • eBooks • Online Services @fingalopendata 11
  • 12. Fingal County Council data.fingal.ie Digital Spatial Planning @fingalopendata 12 • Online Submissions • Map Submissions • GIS at Meetings • Digital Plans • Online Plans
  • 13. Fingal County Council data.fingal.ie Digital Council Meetings • Webcasting • Council Meeting System • Councillors Extranet • Council Meetings App @fingalopendata 13
  • 14. Fingal County Council data.fingal.ie Customer Service • Citizen Relationship Management • FixYourStreet • Councillors’ Representations • Fingal Alerts @fingalopendata 14
  • 15. Fingal County Council data.fingal.ie Website • Citizen Focus • Service Oriented • Responsive Design • Integrated Social Media @fingalopendata 15
  • 16. Fingal County Council data.fingal.ie Social Media • Communicate • Alerts • Events • Feedback @fingalopendata 16
  • 17. Fingal County Council data.fingal.ie National @fingalopendata 17
  • 18. Fingal County Council data.fingal.ie Register of Electors 18@fingalopendata https://www.checktheregister.ie
  • 19. Fingal County Council data.fingal.ie Borrow Books 19@fingalopendata http://www.borrowbooks.ie/
  • 20. Fingal County Council data.fingal.ie Development Plans 20@fingalopendata https://myplan.ie
  • 21. Fingal County Council data.fingal.ie National Portal 21@fingalopendata http://localgov.ie
  • 22. Fingal County Council data.fingal.ie Digital Strategy & Trends @fingalopendata 22
  • 23. Fingal County Council data.fingal.ie Digital Strategy @fingalopendata 23
  • 24. Fingal County Council data.fingal.ie So Social Lo Local Mo Mobile Digital Trends @fingalopendata 24
  • 25. Fingal County Council data.fingal.ie Build to Share @fingalopendata 25
  • 26. Fingal County Council data.fingal.ie FixYourStreet @fingalopendata http://www.fixyourstreet.ie
  • 27. Fingal County Council data.fingal.ie Councillors’ Representations @fingalopendata
  • 28. Fingal County Council data.fingal.ie Libraries @fingalopendata
  • 29. Fingal County Council data.fingal.ie Building Control 29@fingalopendata https://www.localgov.ie/en/bcms
  • 30. Fingal County Council data.fingal.ie Data as an Enabler @fingalopendata 30
  • 31. Fingal County Council data.fingal.ie Fingal Data Hub 31@fingalopendata
  • 32. Fingal County Council data.fingal.ie Data Visualisation 32@fingalopendata
  • 33. Fingal County Council data.fingal.ie Fingal Open Data http://data.fingal.ie @fingalopendata
  • 34. Fingal County Council data.fingal.ie Dublin Region Population 1,273,069 (28%) @fingalopendata 34
  • 35. Fingal County Council data.fingal.ie Dublinked http://dublinked.ie @fingalopendata
  • 36. Fingal County Council data.fingal.ie data.localgov.ie http://data.localgov.ie @fingalopendata
  • 37. Fingal County Council data.fingal.ie data.localgov.ie @fingalopendata
  • 38. Fingal County Council data.fingal.ie data.gov.ie @fingalopendata http://data.gov.ie
  • 39. Fingal County Council data.fingal.ie mypp.ie @fingalopendata http://www.mypp.ie
  • 40. Fingal County Council data.fingal.ie ParkYa @fingalopendata http://www.parkya.com
  • 41. Fingal County Council data.fingal.ie Budget Visualisation @fingalopendata https://openspending.org/fingal_exp_budget
  • 42. Fingal County Council data.fingal.ie Election Count @fingalcoco 42
  • 43. Fingal County Council data.fingal.ie Code for Ireland @fingalopendata http://www.codeforireland.com
  • 44. Fingal County Council data.fingal.ie Save A Selfie @fingalopendata http://saveaselfie.org/
  • 45. Fingal County Council data.fingal.ie #MapLesotho @fingalopendata https://maplesotho.wordpress.com/
  • 46. Fingal County Council data.fingal.ie Wiki Loves Monuments @fingalopendata http://www.wikilovesmonuments.ie/
  • 47. Fingal County Council data.fingal.ie 1916 Memorabilia @fingalopendata http://fingal.ie/community-and-leisure/community-development-and-activities/fingal-1916-centenary/
  • 48. Fingal County Council data.fingal.ie Data Analytics @fingalopendata 48
  • 49. Fingal County Council data.fingal.ie Web Analytics @fingalopendata http://data.fingal.ie
  • 50. Fingal County Council data.fingal.ie Walkability @fingalopendata
  • 51. Fingal County Council data.fingal.ie New York City Analytics @fingalopendata http://www.nyc.gov/analytics
  • 52. Fingal County Council data.fingal.ie Digital First @fingalopendata 52
  • 53. Fingal County Council data.fingal.ie Banking @fingalopendata
  • 54. Fingal County Council data.fingal.ie Travel @fingalopendata
  • 55. Fingal County Council data.fingal.ie Disney @fingalopendata
  • 56. Fingal County Council data.fingal.ie Local Government - Litter @fingalopendata
  • 57. Fingal County Council data.fingal.ie Service Catalogue @fingalopendata
  • 58. Fingal County Council data.fingal.ie CX Design @fingalopendata http://www.citizenexperience.org/
  • 59. Fingal County Council data.fingal.ie Digital City Region @fingalopendata http://digitaldublin.ie/masterplan/
  • 60. Fingal County Council data.fingal.ie Smart Dublin @fingalopendata
  • 61. Fingal County Council data.fingal.ie Smart Dublin @fingalopendata
  • 62. Fingal County Council data.fingal.ie Smart Dublin @fingalopendata
  • 63. Fingal County Council data.fingal.ie Dublin Dashboard @fingalopendata http://www.dublindashboard.ie/
  • 64. Fingal County Council data.fingal.ie Local Dashboards @fingalopendata Swords News WeatherAbout ImagesTwitter Restaurants 53.45 N, -6.22 E Dublin, Ireland SUN 12 Oct @ 13:35 Events Bus Departures Stop Number 5053 Stop Address Swords Road
  • 65. Fingal County Council data.fingal.ie Digital Communities @fingalopendata
  • 66. Comhairle Contae Fhine Gall Fingal County Council Fingal County Council Digitising Local Government Services Conference: Digital Government – Putting the Citizen at the Centre Radisson Blu, Dublin. 23rd September 2015 Dominic Byrne @dominicbyrne_ @fingalopendata
  • 67. Fingal County Council data.fingal.ie This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. http://creativecommons.org/licenses/by-nc-sa/4.0/ Use of any Fingal County Council logos and brands are not covered by this license. Pictures as marked used under Creative Commons license. If you believe any content is infringing copyright, please contact us via http://data.fingal.ie www.slideshare.net/fingalopendata

Editor's Notes

  1. In line with the theme, this presentation is licenced for sharing under a Creative Commons licence It is available for viewing and downloading on slideshare Thank you.