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Lessons Learned: Scaling DevOps @
Wells Fargo and Kingsmen Software
December 7th 2017
Speakers
Alan Shimel
Moderator, Editor-in-
Chief, DevOps.com
Mark Peterson
Senior Vice President
Platform Service
Architecture,
Wells Fargo
Chris Nowak
Chief Transformation
Officer, Kingsmen
Software
Sanjeev Sharma
CTO, DevOps Adoption,
IBM Distinguished
Engineer, IBM
Decouple application complexity
12 factor applications; Micro-
service architecture; Release
independently; Strangler
pattern
Decrease scope of release
Deliver minimal viable product;
Release new features more
frequently
Embrace modern technologies
Cloud (public &
private); Docker;
Kubernetes
Automate optimized processes
Continuous Integration; Continuous Delivery; Continuous
Testing; Continuous Monitoring
Development SCM Build Package
Repo
Deploy Test Stage Production
DevOps addresses a Business Problem: Time, Money, Quality
Idea/Feature/Bug Fix/
Enhancement
Production
Development Build QA SIT UAT Prod
PMO
Requirements/
Analyst
Developer
CustomersLine of Business
Build
Engineer
QA Team Integration Tester User/Tester Operations
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Infrastructure as Code/
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Metrics - Reporting/Dashboarding
Tasks
Artifacts
How long does a task take?
- In process vs. wait time?
What artifacts are being shared?
- Do they deliver value?
DevOps: Optimizing end-to-end delivery processes
Your Delivery Pipeline
will be as fast as the
slowest Delivery Pipeline
it is dependent on
Technical Debt and Process Debt
Developers are paid to
write code, not maintain
deployment and
configuration scripts
Deployment Automation
You are doing 2-week
Sprints, but it takes 3-
weeks to get a Test
Server, how long are
your Sprints?
Removing the Dev and Ops Silos
Moving from MTBF
to MTTR
Service Availability and Reliability is everyone’s responsibility
ibm.biz/devopslibraryibm.biz/devopsplaybook
IBM’s DevOps Library
Thank You!!!

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Lessons Learned: Scaling DevOps @ Wells Fargo and Kingsmen Software

  • 1. Lessons Learned: Scaling DevOps @ Wells Fargo and Kingsmen Software December 7th 2017
  • 2. Speakers Alan Shimel Moderator, Editor-in- Chief, DevOps.com Mark Peterson Senior Vice President Platform Service Architecture, Wells Fargo Chris Nowak Chief Transformation Officer, Kingsmen Software Sanjeev Sharma CTO, DevOps Adoption, IBM Distinguished Engineer, IBM
  • 3. Decouple application complexity 12 factor applications; Micro- service architecture; Release independently; Strangler pattern Decrease scope of release Deliver minimal viable product; Release new features more frequently Embrace modern technologies Cloud (public & private); Docker; Kubernetes Automate optimized processes Continuous Integration; Continuous Delivery; Continuous Testing; Continuous Monitoring Development SCM Build Package Repo Deploy Test Stage Production DevOps addresses a Business Problem: Time, Money, Quality
  • 4. Idea/Feature/Bug Fix/ Enhancement Production Development Build QA SIT UAT Prod PMO Requirements/ Analyst Developer CustomersLine of Business Build Engineer QA Team Integration Tester User/Tester Operations Artifact Repository Deployment Engineer Release Management Code Repository Deploy Get Feedback Infrastructure as Code/ Cloud Patterns Feedback Customer or Customer Surrogate Metrics - Reporting/Dashboarding Tasks Artifacts How long does a task take? - In process vs. wait time? What artifacts are being shared? - Do they deliver value? DevOps: Optimizing end-to-end delivery processes
  • 5. Your Delivery Pipeline will be as fast as the slowest Delivery Pipeline it is dependent on Technical Debt and Process Debt
  • 6. Developers are paid to write code, not maintain deployment and configuration scripts Deployment Automation
  • 7. You are doing 2-week Sprints, but it takes 3- weeks to get a Test Server, how long are your Sprints? Removing the Dev and Ops Silos
  • 8. Moving from MTBF to MTTR Service Availability and Reliability is everyone’s responsibility