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From Real to Ideal:
Envisioning and Moving
Toward Your Best Culture
August 2017
DROP IN
+ CONNECT
NAME TAG
SOMETHING WEIRD THAT MAKES YOU HAPPY
EXPECTATIONS OF THIS PLAYSHOP
Capture your expectations.
Now…set them free!
CULTURE IS A JOURNEY
IF THE PATH BEFORE YOU IS
CLEAR, YOU’RE PROBABLY
ON SOMEONE ELSE’S
— JOSEPH CAMPBELL —
What’s one way you’re bringing play and
vulnerability into your workplace culture?
Shared Purpose
Science of
Happiness
SUCCESS HAPPINESS
?
HAPPINESSSUCCESS
Science of Happiness
Psychologist: Sigmund Freud
what’s wrong with us?
Positive Psychology
What’s right with us?
10 orgs
2,000 teams
142,000 employees
Successful OrgHappy Employees
2x more
impact
Do happy employees cause
organizational success or vice versa?
Source: Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations
•  Employee Retention
•  Customer Satisfaction
•  Financial Performance
SIMPLE FORMULA
Happiness as a Business Model
Happiness makes sense
Scientific Sense
Research shows happiness
leads to success (not the
other way around)
Business Sense
Happy Employees =
Happy Customers =
Successful Company
(+ Meaningful Lives)
Human Sense
Happiness is a universal
goal, and we are all on
our individual paths
Science of
Happiness
today
Martin Seligman Fredrickson & Losada Shawn Achor
15 years of research and hundreds of studies
Positive
Psychology
1998
*Zappos’ growth in gross merchandise sales
DH Methodology
The DH Model = Intersection of Happiness & Culture
WHAT WHO
The DH Model: Values & Behaviors
CORE VALUES
=
Well-defined & inspiring
BEHAVIORS
=
Aligned actions
Lived day-to-day
The DH Model: Science of Happiness
Happiness Habits:
Positivity
Gratitude
Altruism
Mindfulness
Flow
Happiness Levers:
Progress
Control
Connectedness
Progress is a feeling of moving forward.
Progress
Boost Others:
Give regular feedback
Boost Yourself:
Breaking down large goals into
small, manageable steps
Control
Boost Others:
Trust people to make their own
decisions
Boost Yourself:
Focus on what you can control, not
what you can’t
Control is a feeling of choice in what you do.
Connectedness
Boost Others:
Ask people questions and show
them you care about the answers
Boost Yourself:
Join groups of people who share
similar values
Connectedness is feeling an authentic closeness with
the people around you.
The DH Model: Higher Purpose
HIGHER PURPOSE
=
Meaning
Evolutionary
Noble Cause
“Being part of something
bigger than ourselves”
The Stengel 50 Outperform the Market
An investment in the Stengel 50 would
have been 400% more profitable than
an investment in the S&P 500
Higher purpose leads to
higher profit
The DH Model - WHO
ME
=
Personal Accountability
_______________
WE
=
Team Alignment &
Organizational Wholeness
_______________
COMMUNITY
=
Client / Customer Focused
“Change happens everywhere &
to everything naturally.
Imagine what organizations
could be when they're not
designed as machines but treated
as living, growing ecosystems.“
— Frederic LaLoux,
Reinventing Organizations
Our Methodology: DH Roadmap - HOW
ME:
Culture is
An Animal
Current & Ideal Culture
Current & Ideal Culture
What animal represents you best?
How does that animal behave at work?
Current & Ideal Culture
What animal represents you in everyday life?
What are your strengths and learning edges? What
characteristics do you embody?
What animal qualities would you like to adopt?
How will those qualities help you at work?
WE:
Culture as
a Habitat
Current & Ideal Culture
What animal represents you in everyday life?
What are your strengths and learning edges? What
characteristics do you embody?
Think about your work culture, the good,
the bad, and the ugly. Imagine it was a
habitat, what would it be and why?
Current & Ideal Culture
Think about your work environments
strengths and learning edges, what qualities
of the habitat are also like your culture?
Culture as a Habitat
Share…
•  Your current work culture as a habitat
•  What are the qualities of that habitat?
COMMUNITY:
Our Planetary
Culture
Current & Ideal Culture
Current & Ideal Culture
Current & Ideal CultureHow is your brand shifting
our planetary culture?
Current & Ideal Culture
What’s next?
What needs to shift
at your organization?
What needs to shift in
your leadership?
THANK YOU!!
kelsey@deliveringhappiness.com
kent@strengthscopeUS.com
JOIN THE #LOVEWORK REVOLUTION

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From Real to Ideal: Envisioning and Moving Toward Your Best Culture

  • 1. From Real to Ideal: Envisioning and Moving Toward Your Best Culture August 2017
  • 2. DROP IN + CONNECT NAME TAG SOMETHING WEIRD THAT MAKES YOU HAPPY EXPECTATIONS OF THIS PLAYSHOP Capture your expectations. Now…set them free!
  • 3. CULTURE IS A JOURNEY IF THE PATH BEFORE YOU IS CLEAR, YOU’RE PROBABLY ON SOMEONE ELSE’S — JOSEPH CAMPBELL —
  • 4.
  • 5. What’s one way you’re bringing play and vulnerability into your workplace culture?
  • 6.
  • 11. Science of Happiness Psychologist: Sigmund Freud what’s wrong with us? Positive Psychology What’s right with us?
  • 12. 10 orgs 2,000 teams 142,000 employees Successful OrgHappy Employees 2x more impact Do happy employees cause organizational success or vice versa? Source: Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations •  Employee Retention •  Customer Satisfaction •  Financial Performance
  • 14. Happiness as a Business Model Happiness makes sense Scientific Sense Research shows happiness leads to success (not the other way around) Business Sense Happy Employees = Happy Customers = Successful Company (+ Meaningful Lives) Human Sense Happiness is a universal goal, and we are all on our individual paths Science of Happiness today Martin Seligman Fredrickson & Losada Shawn Achor 15 years of research and hundreds of studies Positive Psychology 1998 *Zappos’ growth in gross merchandise sales
  • 15.
  • 17. The DH Model = Intersection of Happiness & Culture WHAT WHO
  • 18. The DH Model: Values & Behaviors CORE VALUES = Well-defined & inspiring BEHAVIORS = Aligned actions Lived day-to-day
  • 19. The DH Model: Science of Happiness Happiness Habits: Positivity Gratitude Altruism Mindfulness Flow Happiness Levers: Progress Control Connectedness
  • 20. Progress is a feeling of moving forward. Progress Boost Others: Give regular feedback Boost Yourself: Breaking down large goals into small, manageable steps
  • 21. Control Boost Others: Trust people to make their own decisions Boost Yourself: Focus on what you can control, not what you can’t Control is a feeling of choice in what you do.
  • 22. Connectedness Boost Others: Ask people questions and show them you care about the answers Boost Yourself: Join groups of people who share similar values Connectedness is feeling an authentic closeness with the people around you.
  • 23. The DH Model: Higher Purpose HIGHER PURPOSE = Meaning Evolutionary Noble Cause “Being part of something bigger than ourselves”
  • 24. The Stengel 50 Outperform the Market An investment in the Stengel 50 would have been 400% more profitable than an investment in the S&P 500 Higher purpose leads to higher profit
  • 25. The DH Model - WHO ME = Personal Accountability _______________ WE = Team Alignment & Organizational Wholeness _______________ COMMUNITY = Client / Customer Focused
  • 26. “Change happens everywhere & to everything naturally. Imagine what organizations could be when they're not designed as machines but treated as living, growing ecosystems.“ — Frederic LaLoux, Reinventing Organizations
  • 27. Our Methodology: DH Roadmap - HOW
  • 29. Current & Ideal Culture
  • 30. Current & Ideal Culture What animal represents you best? How does that animal behave at work?
  • 31. Current & Ideal Culture What animal represents you in everyday life? What are your strengths and learning edges? What characteristics do you embody? What animal qualities would you like to adopt? How will those qualities help you at work?
  • 33. Current & Ideal Culture What animal represents you in everyday life? What are your strengths and learning edges? What characteristics do you embody? Think about your work culture, the good, the bad, and the ugly. Imagine it was a habitat, what would it be and why?
  • 34. Current & Ideal Culture Think about your work environments strengths and learning edges, what qualities of the habitat are also like your culture?
  • 35. Culture as a Habitat Share… •  Your current work culture as a habitat •  What are the qualities of that habitat?
  • 37. Current & Ideal Culture
  • 38. Current & Ideal Culture
  • 39. Current & Ideal CultureHow is your brand shifting our planetary culture?
  • 40. Current & Ideal Culture What’s next? What needs to shift at your organization? What needs to shift in your leadership?