Learn from a panel of four Talent Acquisition experts from the APAC region, as they share examples of how to overcome obstacles and take candidate experience to the next level.

1. UNBLOCKING THE JOURNEY TO
SUPERIOR CANDIDATE EXPERIENCE

2. 1WE BECOME YOU™
Kumar Bhaya, Cielo
Client Solutions Director
AGENDA PRESENTERS
Will Innes, Cielo
VP, Employer Brand Practice
Introduction
Research & Stimulus
Questions
Discussion
Nikhilesh Mathur, Moody’s
Head of Talent Acquisition - Asia Pacific
Sara Ho, Jebsen
Group Head of Human Resources

3. 2WE BECOME YOU™
EVERYONE AGREES
91%
believe candidate
experience impacts
quality of hire 42%
don’t evaluate
candidate experience
72.3%believe mapping their candidate journey has
improved their quality of hire
53% of the above respondents have no
evidence to support their belief
27% of respondents are ‘not sure’
if mapping has been beneficial
86%of respondents who evaluate
candidate experience do so
in-house
Approaches range
from ‘very robust’
(19%)
to ongoing
(53%)
and ad-hoc
(25%)
34%
ranked interview as the most important
evaluation priority followed by the
application process, awareness-raising
with candidates, pre-boarding/keeping in
touch, recruiter efficiency, the offer, and
supporting candidate investigations
20%
of respondents are more likely
to act on qualitative data than
quantitative. Only 3% are more likely to
act on quantitative
77% believe qualitative and quantitative data
to be of
equal value
Stated priorities for improving candidate experience
revolve around improving communication and
responsiveness during the recruitment process and
include enhancing initial application procedures plus
showcasing workplaces to candidates in an holistic way,
rather than focusing purely on roles, pay and benefit

4. 3WE BECOME YOU™
02: IMMERSIVE EXPERIENCE

5. 4WE BECOME YOU™
02: VALUE CREATION

6. 5WE BECOME YOU™
TALENT BOARD
The first non-profit research organization focused on the
elevation and promotion of a quality candidate experience.
The Talent Board’s mission is:
• To create surveys, data analysis, benchmarking, and
research
• To better understand and overall improve the global job
candidate experience for all involved

7. 6WE BECOME YOU™
RESEARCH: REACH
• 16,000 responses
• 1-5 star rating
• Attraction thru Onboarding
These are not final results – report released in December 2017.

8. 7WE BECOME YOU™
WAIT FOR RESPONSE AFTER APPLY

9. 8WE BECOME YOU™
APPLICATION DIFFICULTY

10. 9WE BECOME YOU™
ASKED FOR FEEDBACK AFTER INTERVIEW

11. 10WE BECOME YOU™
CANDIDATE WITHDRAWAL

12. 11WE BECOME YOU™
THE BUSINESS IMPACT

13. DISCUSSION & QUESTIONS
cielotalent.com