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Over 2TB of Data?
Best Practices for Offsite Backup & DR With Large Data Sets
Comparing and contrasting the difference between storing 2 TB of data:
tape vs. cloud.
December 13, 2013

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Agenda
 Overview - IT Business Continuity & Disaster Recovery.
 a look from 10,000 ft
 Large Data Sets
 Common Issues with Tape
 Zetta and big data sets

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Webinar Logistics
 You may ask questions at any time during the presentation
by using the Q&A box.
 We will answer questions at the end of the webinar.
 Tweet us questions: @zettanet

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
The Presenter – Rich Webster
 Rich Webster, Director of Operations at Zetta.net
 20+ years experience protecting critical data & IT
assets at companies including Netscape, EBAY,
Shopping.com, Telefonica Data and Shutterfly.
 5 SOX audits, 5 SSAE-16, SOC1 audits, 2 Systrust
audits and recently finished our HIPAA compliance.

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
What do audits have to do with – Large Data Sets?
• Both audits and disaster recovery require IT professionals to
adhere to IT best practices.
• The biggest difference is one you are held accountable by an
external audit team and the other you are held accountable by
your boss.
• Both require risk mitigation.
• Both require testing.
• Both require the IT professional to do a point in time data recovery.

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Large Data Sets – Tape vs. Cloud
In today’s discussion we are going to compare and contrast the difference between
storing 2TB of data to tape versus cloud.

•

If we look at tape first, specifically LTO-5 tapes, we should
consider several things.
–
–
–

How long the backup will take?
How many tapes will you need for a full and incremental
backup?
Where are you going to put those tapes when your backup
has completed?

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Large Data Sets – Tape Backup
• A 2TB backup using LTO-5, uncompressed, will
require 2 tapes for every full backup.
• If the daily rate of change of that data is 25%, we are
looking at an additional 500 GB of data that needs to
be transferred to tape every day.
• If you are limiting your failure domain, we will swap
out those tapes daily, thus leaving you with 8 LTO-5
tapes used every week.
• Being fearful of having your primary and secondary
copy of data on site, you have taken the precaution to
have your tapes brought offsite on a daily basis.
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Large Data Sets – Tape Recovery
• Now, on day-6 you encounter a disaster and you need to recover your
data.
• Your IT team now makes an emergency call to your offsite data vault
and has an out of cycle tape delivery made to your office.
• You are now 5 hours into the recovery. One hour to diagnose the issue
and 4 hours to have the tapes brought back in.
• First you load up your last full backup and restore your 2TB of data.
• The recovery process incremental and then overlay your tapes until
you reach tape 6 and then, at this point in time, you are have recovered
your data.

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Tape Recovery – Post Mortem: Time
• This Example Tape Recovery took 15 hours.
• 1 hour to diagnose the problem and figure out
what tapes you need to recall
• 4 hours for the tape to be recalled
• 4.5 hours to restore the full backups
• 5 hours to overlay the incremental backups to
bring you back to your RPO ( Recovery Point
Objective).

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Tape Recovery – Post Mortem: Cost
Tape Recovery Costs:
•LTO-5 Tape Cost - $30 * 8 =$240 / week
•Tape Drive Cost - $3,000
•Tape Offsite (8 tapes) charge = $20 / Month
•Backup Software - $15,000
•Emergency Recovery Charge - $300
•Data Center Costs - $200 / Month
•Hardware Support Costs - $600/year
•Software Support costs - $3,000/year
•Server Engineering time - $20,000/year
•Tape Risk - significant

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Tape – Common Issues
Common issues when dealing with tape:
•Tape header corruption due to tape drive failure
•Tape media stretched or snapped
•Media surface damage
•Reformatting or erasure of tape
•Overwriting of tape headers
•Tape backup software corruption
•Random CRC Errors reported
•Unable to catalogue media
“Having to go to my bosses’ office and tell him that I can’t recover the
data, is not a conversation I want to have.”
-Rich
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Large Data Sets – Cloud Backup Costs
Your Costs
A per-GB charge that is all-inclusive

Costs Saved
No Hardware charges
No Datacenter charges
No Bandwidth charges
No Software charges

Cloud Backup
costs vs. costs saved:

No Software support charges
No Hardware support charges
No Offsite storage charges
No Media costs
No hidden charges
Zetta does not throttle your backups.
No need to worry about supporting legacy LTO
tapes drives
No need to worry about bad tapes

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Large Data Sets – What Zetta Can Do
Zetta’s Enterprise-grade Cloud Backup & DR Solution is built for:

•Data sets up to 100TB
•Tuning within the client is optimized to data transfer
•Multi threading handles small files
•Single daily sync allows us to handle large data sets
•Excludes allow us to customize daily syncs to only important data
•Intelligent multi day sync logic built-in

•
•
•
•
•

Process only file data that has changed
Side loads can be done for large initial loads
Recover up to 5TB a day
Begin recovery and walk away
Snapshots give you an RPO that you control

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Cloud Disaster Recovery – vs. Tape
“So Rich, what are the
biggest differences between
using tape, disk, or cloud for
offsite backup & DR?

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Cloud Backup – Can it work?
The 2 types of cloud backup: SMB vs. Enterprise-grade
Example 1: SMB Backup
Example 2: Enterprise-grade Cloud
Backup

The Math: 100GB/day
2TB initial backup = 20 days
6% daily change rate = 120GB

The Math: 5TB/day
2TB initial backup = 9.6 hours
6% daily change rate = 120GB

120GB daily incremental = 28.8 hours

120GB daily incremental = <1 hour

Does not work.
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

Works!
WWW.ZETTA.NET
The Zetta.net Solution

16

Zetta.net SmartCloud

•Enterprise-Grade Datacenters /
Online Storage

ZettaMirror Software

•WAN Traffic Optimization
•Plug-ins
•Lean local Copy

Web-based Management

•Configuration & Management
•Recovery
•Partner portal

24x7 Managed Service
•Proactive monitoring
•US-based Support
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Zetta.net – Browser-based Recovery

17

No Connectivity?
No Connectivity?

During Hurricane Sandy Customer
During Hurricane Sandy Customer
couldn't get to the data center for
couldn't get to the data center for
over aaweek. Zetta shipped him back
over week. Zetta shipped him back
all his data ––overnight.
all his data overnight.
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Zetta.net – Browsing into backup data

18

Why It Matters:
Why It Matters:
The CEO of aa
The CEO of
Zetta customer
Zetta customer
lost his laptop ––
lost his laptop
then used
then used
ZettaMirror to
ZettaMirror to
restore his data
restore his data
to aanew laptop
to new laptop

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Zetta.net – System Management Portal Recovery
19

Why It Matters:
Why It Matters:
A law firm needed an
A law firm needed an
emergency PST restore
emergency PST restore
for discovery purposes
for discovery purposes

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Zetta.net – Mounted Drive in Windows Explorer

20

Why It Matters:
Why It Matters:
A few days ago,
A few days ago,
literally, aaZetta
literally, Zetta
customer lost aa
customer lost
complete server
complete server
image ––we
image we
helped them get
helped them get
it back up and
it back up and
running in aaVM.
running in VM.

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Zetta.net – Solution Overview
 3-in-1 Functionality
•
•
•
•

Local backup to customer-defined media
Cloud backup
Archiving
Disaster Recovery

 Unlimited number of software agents & plugins (SQL, Exchange, VM, System State, etc.)
 500 GB of Enterprise-Grade Storage
 24x7 Monitoring and Support
 All Maintenance and Upgrades
•

Customer pricing starts at $225 / month

ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET
Contact Us – 1-877-469-3882
Rich Webster
Director of Operations
rwebster@zetta.net

Chris Schin
VP of Products
cschin@zetta.net

Or start a trial today…
www.zetta.net/trial
ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY

WWW.ZETTA.NET

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Over 2TB? Best Practices for Offsite Backup and DR With Large Data Sets

  • 1. Over 2TB of Data? Best Practices for Offsite Backup & DR With Large Data Sets Comparing and contrasting the difference between storing 2 TB of data: tape vs. cloud. December 13, 2013 ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 2. Agenda  Overview - IT Business Continuity & Disaster Recovery.  a look from 10,000 ft  Large Data Sets  Common Issues with Tape  Zetta and big data sets ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 3. Webinar Logistics  You may ask questions at any time during the presentation by using the Q&A box.  We will answer questions at the end of the webinar.  Tweet us questions: @zettanet ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 4. The Presenter – Rich Webster  Rich Webster, Director of Operations at Zetta.net  20+ years experience protecting critical data & IT assets at companies including Netscape, EBAY, Shopping.com, Telefonica Data and Shutterfly.  5 SOX audits, 5 SSAE-16, SOC1 audits, 2 Systrust audits and recently finished our HIPAA compliance. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 5. What do audits have to do with – Large Data Sets? • Both audits and disaster recovery require IT professionals to adhere to IT best practices. • The biggest difference is one you are held accountable by an external audit team and the other you are held accountable by your boss. • Both require risk mitigation. • Both require testing. • Both require the IT professional to do a point in time data recovery. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 6. Large Data Sets – Tape vs. Cloud In today’s discussion we are going to compare and contrast the difference between storing 2TB of data to tape versus cloud. • If we look at tape first, specifically LTO-5 tapes, we should consider several things. – – – How long the backup will take? How many tapes will you need for a full and incremental backup? Where are you going to put those tapes when your backup has completed? ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 7. Large Data Sets – Tape Backup • A 2TB backup using LTO-5, uncompressed, will require 2 tapes for every full backup. • If the daily rate of change of that data is 25%, we are looking at an additional 500 GB of data that needs to be transferred to tape every day. • If you are limiting your failure domain, we will swap out those tapes daily, thus leaving you with 8 LTO-5 tapes used every week. • Being fearful of having your primary and secondary copy of data on site, you have taken the precaution to have your tapes brought offsite on a daily basis. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 8. Large Data Sets – Tape Recovery • Now, on day-6 you encounter a disaster and you need to recover your data. • Your IT team now makes an emergency call to your offsite data vault and has an out of cycle tape delivery made to your office. • You are now 5 hours into the recovery. One hour to diagnose the issue and 4 hours to have the tapes brought back in. • First you load up your last full backup and restore your 2TB of data. • The recovery process incremental and then overlay your tapes until you reach tape 6 and then, at this point in time, you are have recovered your data. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 9. Tape Recovery – Post Mortem: Time • This Example Tape Recovery took 15 hours. • 1 hour to diagnose the problem and figure out what tapes you need to recall • 4 hours for the tape to be recalled • 4.5 hours to restore the full backups • 5 hours to overlay the incremental backups to bring you back to your RPO ( Recovery Point Objective). ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 10. Tape Recovery – Post Mortem: Cost Tape Recovery Costs: •LTO-5 Tape Cost - $30 * 8 =$240 / week •Tape Drive Cost - $3,000 •Tape Offsite (8 tapes) charge = $20 / Month •Backup Software - $15,000 •Emergency Recovery Charge - $300 •Data Center Costs - $200 / Month •Hardware Support Costs - $600/year •Software Support costs - $3,000/year •Server Engineering time - $20,000/year •Tape Risk - significant ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 11. Tape – Common Issues Common issues when dealing with tape: •Tape header corruption due to tape drive failure •Tape media stretched or snapped •Media surface damage •Reformatting or erasure of tape •Overwriting of tape headers •Tape backup software corruption •Random CRC Errors reported •Unable to catalogue media “Having to go to my bosses’ office and tell him that I can’t recover the data, is not a conversation I want to have.” -Rich ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 12. Large Data Sets – Cloud Backup Costs Your Costs A per-GB charge that is all-inclusive Costs Saved No Hardware charges No Datacenter charges No Bandwidth charges No Software charges Cloud Backup costs vs. costs saved: No Software support charges No Hardware support charges No Offsite storage charges No Media costs No hidden charges Zetta does not throttle your backups. No need to worry about supporting legacy LTO tapes drives No need to worry about bad tapes ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 13. Large Data Sets – What Zetta Can Do Zetta’s Enterprise-grade Cloud Backup & DR Solution is built for: •Data sets up to 100TB •Tuning within the client is optimized to data transfer •Multi threading handles small files •Single daily sync allows us to handle large data sets •Excludes allow us to customize daily syncs to only important data •Intelligent multi day sync logic built-in • • • • • Process only file data that has changed Side loads can be done for large initial loads Recover up to 5TB a day Begin recovery and walk away Snapshots give you an RPO that you control ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 14. Cloud Disaster Recovery – vs. Tape “So Rich, what are the biggest differences between using tape, disk, or cloud for offsite backup & DR? ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 15. Cloud Backup – Can it work? The 2 types of cloud backup: SMB vs. Enterprise-grade Example 1: SMB Backup Example 2: Enterprise-grade Cloud Backup The Math: 100GB/day 2TB initial backup = 20 days 6% daily change rate = 120GB The Math: 5TB/day 2TB initial backup = 9.6 hours 6% daily change rate = 120GB 120GB daily incremental = 28.8 hours 120GB daily incremental = <1 hour Does not work. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY Works! WWW.ZETTA.NET
  • 16. The Zetta.net Solution 16 Zetta.net SmartCloud •Enterprise-Grade Datacenters / Online Storage ZettaMirror Software •WAN Traffic Optimization •Plug-ins •Lean local Copy Web-based Management •Configuration & Management •Recovery •Partner portal 24x7 Managed Service •Proactive monitoring •US-based Support ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 17. Zetta.net – Browser-based Recovery 17 No Connectivity? No Connectivity? During Hurricane Sandy Customer During Hurricane Sandy Customer couldn't get to the data center for couldn't get to the data center for over aaweek. Zetta shipped him back over week. Zetta shipped him back all his data ––overnight. all his data overnight. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 18. Zetta.net – Browsing into backup data 18 Why It Matters: Why It Matters: The CEO of aa The CEO of Zetta customer Zetta customer lost his laptop –– lost his laptop then used then used ZettaMirror to ZettaMirror to restore his data restore his data to aanew laptop to new laptop ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 19. Zetta.net – System Management Portal Recovery 19 Why It Matters: Why It Matters: A law firm needed an A law firm needed an emergency PST restore emergency PST restore for discovery purposes for discovery purposes ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 20. Zetta.net – Mounted Drive in Windows Explorer 20 Why It Matters: Why It Matters: A few days ago, A few days ago, literally, aaZetta literally, Zetta customer lost aa customer lost complete server complete server image ––we image we helped them get helped them get it back up and it back up and running in aaVM. running in VM. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 21. Zetta.net – Solution Overview  3-in-1 Functionality • • • • Local backup to customer-defined media Cloud backup Archiving Disaster Recovery  Unlimited number of software agents & plugins (SQL, Exchange, VM, System State, etc.)  500 GB of Enterprise-Grade Storage  24x7 Monitoring and Support  All Maintenance and Upgrades • Customer pricing starts at $225 / month ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  • 22. Contact Us – 1-877-469-3882 Rich Webster Director of Operations rwebster@zetta.net Chris Schin VP of Products cschin@zetta.net Or start a trial today… www.zetta.net/trial ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET