This document discusses how a digital transformation was supported by implementing WSO2 ESB. Key achievements include processing over 3 million messages and 100 million service calls per day, reducing transaction times by 300% and onboarding times by 200%, and handling over 60 million messages during peaks. Previously, message processing took close to a day during peaks and scaling was constrained. WSO2 ESB supported this transformation by enabling flexible message handling with multiple transports, customizability by removing or extending components, business alignment by grouping message flows by module, and scalability by customizing and scaling each instance independently.