This deck will explore Bhutan's e-Government journey, from where they started to where they are now and where they plan to go. Jigme will discuss their government's need for a data sharing platform as critical infrastructure, and how WSO2 has met that need for the Royal Government of Bhutan (RGoB). He will also touch on the digital identity for the RGoB in terms of what they have now with the identity manager and what they need for the future. Watch the session on-demand here: https://wso2.com/library/summit-2020/apac/e-government-in-bhutan/

1. eGovernment in Bhutan
Jigme Tenzing
Director, DITT

2. Bhutan At Glance
Area 38,394 sq.km
Population 770000+
GDP per Capita $3,243.23(2018)
Divided into 20 Districts and 205 Sub-districts
Democratic Constitutional Monarchy [2008]

3. Good governance
Sustainable Socio-economic
development
Development Philosophy
“The State shall strive to promote those conditions that will enable the pursuit of
Gross National Happiness.” [constitution 2008]
Preservation & Promotion
Culture
Environmental Protection 4PillarsofGNH
ICT Vision
“An ICT-Enabled,
Knowledge-Society as a
Foundation for Gross National
Happiness”

4. ICTization Journey
National
By
2018
18 district on OPGW
2 district on ADSS
200 Online G2C
Services and 140+ Backend system
96.2% Mobile
Network Connectivity
200 Community Centers,
1 Government Datacenter
76% (+) Internet &
Broadband penetration
ICM Act 2018
e-Gov Policy 2019
Introduction of
Internet
NP Gateway Infra
established
National
Data Exchange Layer
1999
By
2019

5. e-Government Policy

6. National Data Exchange
DataHubs
Coalition OrchestrationProcessing
CITIZEN LAND VEHICLE BUSINESS
CIVIL
SERVANT
G2CePEMS eGP Data
Consumers
National
Data
Exchange
eTool MyInfo ……...
…………..
Single Source of Truth and Information Security & Privacy

7. Current Status
7
Common
APIs
● Citizen Details
● Business Details
● Vehicle Details
● Land Details
● Public finance
● Security clearance
details
● Tax details
5
Other
APIs
● Contractor details
● Tender Details
● Judiciary services
● Education details
● Covid19
SSO
Identity
Server
● G2C Services

8. Benefit of National Data Exchange
Single source of truth
Real time data
Secure environment for data
sharing
Standard and uniform data
sharing & consuming platform
Ensure data confidentiality and
privacy
APIs Hits
Land Details 275525
Citizen Details 79,731
SSO helper 57045
Public finance 5569
Public finance 1716
Business Details 1094
Tender Details 949
Others APIs 763

9. Data-Driven journey towards integrated government
National Datahub platfrom
Integrate diverse data from
disparate sources to accelerate
integration and business
application development with
legacy systems.
generate quality data
Data Management
Captures real-time value
from different types of
data.
Diverse Data
source
Business
process
Analytics
(AI, IoT and ML
Right
decision Provides new level of
insights and value from
data using intelligent
technologies.
Automation
Single source
of truth
Extracts value

10. Thank you