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Dealing with glass ceiling
Wali Zahid | ceo, Skill City Bahrain
Conference on Framework of Respectful Workplace
Karachi Marriott: 3 July 2013
Skill City: Asian Answers… to Asian Questions

skillcity.co
Who’s Wali?
 Asian businesses have known Wali for 20-year work on
business leadership and executive coaching
 Wali leads the longest-running Train-The-Trainer workshop |
13th year | 16+ Asian locations | 1,000+ trainers trained

 Taught MBA courses at IBA, ZABIST, CBM, UMT, IIU, Dow
 A disruptor and a future-trends watcher
 Was called by two ministers-in-waiting to consult on
how to turn around state-owned enterprises in June ‘13
Skill City: Asian Answers… to Asian Questions

skillcity.co
Who’s Wali?...
 Our reputation in C-Level leadership and Train
The Trainer has overshadowed our women
leadership work

Skill City: Asian Answers… to Asian Questions

skillcity.co
Who’s Wali?...
 Led ‘Women in Leadership’ and ‘Young Women in Leadership’
(WIL, Y-WIL) workshops (both in mix-gender, and all-female
environments) in Pakistan and Afghanistan for British Council,
IRM/NRSP/HRDN, IbnSina Afghanistan, LCWU, Jinnah
Women University and AKDN organisations
 Member, BOG @ Pakistan Society for Training & Dev which
runs WIBCON (women in business conference) every year
 Member, Advisory, Lahore College Women University (LCWU)
Skill City: Asian Answers… to Asian Questions

skillcity.co
Ministry of Women Development
 Conceived, developed and delivered a ninemonth Management Foundation Programme
with Gender Dimension for Pakistan’s
Ministry of Women Development and run it
successfully several times during 2006-2008
on behalf of GIZ, the German foundation
Skill City: Asian Answers… to Asian Questions

skillcity.co
Leads CEO leadership workshop

Skill City: Asian Answers… to Asian Questions

skillcity.co
2050 interview

Skill City: Asian Answers… to Asian Questions

skillcity.co
Women make better laeaders

Skill City: Asian Answers… to Asian Questions

skillcity.co
CEO Summit with CM Shahbaz

Skill City: Asian Answers… to Asian Questions

skillcity.co
Two parts of the talk
1. What is glass ceiling?
2. How you can deal with it in an era of
technology

Skill City: Asian Answers… to Asian Questions

skillcity.co
Two things before that

Skill City: Asian Answers… to Asian Questions

skillcity.co
What do you think of Pakistan 2050?
 Think of one word that describes your picture
of Pakistan in 2050

Skill City: Asian Answers… to Asian Questions

skillcity.co
What do you think of women in 2050?
 Think of one word that describes your picture
of women’s role in 2050 world

Skill City: Asian Answers… to Asian Questions

skillcity.co
In reality

Skill City: Asian Answers… to Asian Questions

skillcity.co
Pakistan in 2050
 Pakistan is one of the top 20 economies in the
world in 2050*

*Goldman
Skill City: Asian Answers… to Asian Questions

Sachs
skillcity.co
World in 2010

Skill City: Asian Answers… to Asian Questions

skillcity.co
World in 2050

Goldman Sachs: Jan 2012 report
Skill City: Asian Answers… to Asian Questions

skillcity.co
Women will dominate in 2050
 By 2050, an unprecedented number of women
will be in positions of power *

*Alvin Toffler of Future Shock fame
Skill City: Asian Answers… to Asian Questions

skillcity.co
These two pieces will…
…take away the sting of glass ceiling from this
audience’s mind

Skill City: Asian Answers… to Asian Questions

skillcity.co
Two key learnings
1. A world full of opportunities for women to
shine, progress, dominate!
2. A country that is going to be the 20th largest
economy!

Skill City: Asian Answers… to Asian Questions

skillcity.co
Part 1

What is glass ceiling?
Skill City: Asian Answers… to Asian Questions

skillcity.co
What is glass ceiling?
 A metaphor for the invisible barrier that
prevents women from reaching the upper
parts of management
 Created by invisible (unsaid, unseen) forces
of culture, habit and power that serve to
keep women ‘in their place.’
Skill City: Asian Answers… to Asian Questions

skillcity.co
My contention!
 These barriers may not be real!
 Only in the mind of women!
 There will always be the determined women
who will refuse to accept glass ceiling

Skill City: Asian Answers… to Asian Questions

skillcity.co
US data: Life above glass ceiling
 Evidence suggests that life above the glass ceiling is quite
different for men and women (Ryan & Haslam, 2007, AMR).
 In particular, women are given
 different opportunities (riskier, more precarious)
 different rewards (fewer, less contingent on performance)
 different reception (their arrival is greeted with skepticism,
and seen as a signal of decline)
 These are likely to be a source of stress and disidentification
Skill City: Asian Answers… to Asian Questions

skillcity.co
Two factors may decide
1. Locus of control
 Internal
 External

2. Cultural context
 High-context, e.g. Pakistan, Arab world
 Low-context, e.g. Swiss, Germany, Scandinavia
Skill City: Asian Answers… to Asian Questions

skillcity.co
So…
If you are a person operating from
 Internal locus of control
 In a low-context culture

glass ceiling may not mean much to you!

Skill City: Asian Answers… to Asian Questions

skillcity.co
Part 2

How to break glass ceiling
Skill City: Asian Answers… to Asian Questions

skillcity.co
5 tips

Skill City: Asian Answers… to Asian Questions

skillcity.co
Tips to break glass ceiling…1
 Work alone is not enough!

Skill City: Asian Answers… to Asian Questions

skillcity.co
How women are promoted
Ashridge UK Research: What takes you ahead at job?

Performance (work)
Image (reputation)
Exposure (visibility)

10%
30%
60%

 Learning: What does this tell you?
Skill City: Asian Answers… to Asian Questions

skillcity.co
Tips to break glass ceiling…2
 Work on your reputation & visibility






Volunteer for roles outside your job
Speak at meetings
Propose solutions, not just problems
Represent team or company at outside events
Seek regular, ongoing 360 feedback

Skill City: Asian Answers… to Asian Questions

skillcity.co
Tips to break glass ceiling…3
 Develop political awareness – become a
360 degree helper (not just self-centric!)
 Need to be in ‘Wise’ quadrant (next slide)

Skill City: Asian Answers… to Asian Questions

skillcity.co
4 styles of political behaviour

Skill City: Asian Answers… to Asian Questions

skillcity.co
Tips to break glass ceiling…4
 Demonstrate high EQ behaviours

Skill City: Asian Answers… to Asian Questions

skillcity.co
Your EQ behaviours
High EQ
• Bouncing back
• Listening
• Empathising
• Risking
• Flexing
• Including
Skill City: Asian Answers… to Asian Questions

Low EQ
• Blaming
• Unforgiving
• Defending
• Stonewalling
• Judging
• Excluding
skillcity.co
Tips to break glass ceiling…5
 Watch out career & leadership derailers

Skill City: Asian Answers… to Asian Questions

skillcity.co
Executive derailments
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

Arrogance: you think you’re right and everyone else is wrong
Melodrama: you need to be the centre of attention
Volatility: you’re subject to mood swings
Excessive caution: you’re afraid to make decisions
Habitual distrust: you focus on the negatives
Aloofness: you’re disengaged and disconnected
Mischievousness: you believe that rules are made to be broken
Eccentricity: you try to be different just for the sake of it
Passive resistance: what you say is not what you really believe
Perfectionism: you get the little things right & big things wrong
Eagerness to please: you try to win the popularity contest

Skill City: Asian Answers… to Asian Questions

Source: David Dotlitch: Why CEOs Fail?
skillcity.co
5 tips to break glass ceiling
In summary:
1. Work alone is not enough!
2. Work on your reputation & visibility
3. Develop political awareness
4. Demonstrate high EQ behaviours
5. Watch out career & leadership derailers
Skill City: Asian Answers… to Asian Questions

skillcity.co
Thank you!
Wali Zahid
skillcity@live.com
www.skillcity.co
+92 300 820 1 88 9
+971 50 2 55 3 88 7
+973 3416 0522
Skill City: Asian Answers… to Asian Questions

skillcity.co

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Dealing with Glass Ceiling - Wali Zahid

  • 1. Dealing with glass ceiling Wali Zahid | ceo, Skill City Bahrain Conference on Framework of Respectful Workplace Karachi Marriott: 3 July 2013 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 2. Who’s Wali?  Asian businesses have known Wali for 20-year work on business leadership and executive coaching  Wali leads the longest-running Train-The-Trainer workshop | 13th year | 16+ Asian locations | 1,000+ trainers trained  Taught MBA courses at IBA, ZABIST, CBM, UMT, IIU, Dow  A disruptor and a future-trends watcher  Was called by two ministers-in-waiting to consult on how to turn around state-owned enterprises in June ‘13 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 3. Who’s Wali?...  Our reputation in C-Level leadership and Train The Trainer has overshadowed our women leadership work Skill City: Asian Answers… to Asian Questions skillcity.co
  • 4. Who’s Wali?...  Led ‘Women in Leadership’ and ‘Young Women in Leadership’ (WIL, Y-WIL) workshops (both in mix-gender, and all-female environments) in Pakistan and Afghanistan for British Council, IRM/NRSP/HRDN, IbnSina Afghanistan, LCWU, Jinnah Women University and AKDN organisations  Member, BOG @ Pakistan Society for Training & Dev which runs WIBCON (women in business conference) every year  Member, Advisory, Lahore College Women University (LCWU) Skill City: Asian Answers… to Asian Questions skillcity.co
  • 5. Ministry of Women Development  Conceived, developed and delivered a ninemonth Management Foundation Programme with Gender Dimension for Pakistan’s Ministry of Women Development and run it successfully several times during 2006-2008 on behalf of GIZ, the German foundation Skill City: Asian Answers… to Asian Questions skillcity.co
  • 6. Leads CEO leadership workshop Skill City: Asian Answers… to Asian Questions skillcity.co
  • 7. 2050 interview Skill City: Asian Answers… to Asian Questions skillcity.co
  • 8. Women make better laeaders Skill City: Asian Answers… to Asian Questions skillcity.co
  • 9. CEO Summit with CM Shahbaz Skill City: Asian Answers… to Asian Questions skillcity.co
  • 10. Two parts of the talk 1. What is glass ceiling? 2. How you can deal with it in an era of technology Skill City: Asian Answers… to Asian Questions skillcity.co
  • 11. Two things before that Skill City: Asian Answers… to Asian Questions skillcity.co
  • 12. What do you think of Pakistan 2050?  Think of one word that describes your picture of Pakistan in 2050 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 13. What do you think of women in 2050?  Think of one word that describes your picture of women’s role in 2050 world Skill City: Asian Answers… to Asian Questions skillcity.co
  • 14. In reality Skill City: Asian Answers… to Asian Questions skillcity.co
  • 15. Pakistan in 2050  Pakistan is one of the top 20 economies in the world in 2050* *Goldman Skill City: Asian Answers… to Asian Questions Sachs skillcity.co
  • 16. World in 2010 Skill City: Asian Answers… to Asian Questions skillcity.co
  • 17. World in 2050 Goldman Sachs: Jan 2012 report Skill City: Asian Answers… to Asian Questions skillcity.co
  • 18. Women will dominate in 2050  By 2050, an unprecedented number of women will be in positions of power * *Alvin Toffler of Future Shock fame Skill City: Asian Answers… to Asian Questions skillcity.co
  • 19. These two pieces will… …take away the sting of glass ceiling from this audience’s mind Skill City: Asian Answers… to Asian Questions skillcity.co
  • 20. Two key learnings 1. A world full of opportunities for women to shine, progress, dominate! 2. A country that is going to be the 20th largest economy! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 21. Part 1 What is glass ceiling? Skill City: Asian Answers… to Asian Questions skillcity.co
  • 22. What is glass ceiling?  A metaphor for the invisible barrier that prevents women from reaching the upper parts of management  Created by invisible (unsaid, unseen) forces of culture, habit and power that serve to keep women ‘in their place.’ Skill City: Asian Answers… to Asian Questions skillcity.co
  • 23. My contention!  These barriers may not be real!  Only in the mind of women!  There will always be the determined women who will refuse to accept glass ceiling Skill City: Asian Answers… to Asian Questions skillcity.co
  • 24. US data: Life above glass ceiling  Evidence suggests that life above the glass ceiling is quite different for men and women (Ryan & Haslam, 2007, AMR).  In particular, women are given  different opportunities (riskier, more precarious)  different rewards (fewer, less contingent on performance)  different reception (their arrival is greeted with skepticism, and seen as a signal of decline)  These are likely to be a source of stress and disidentification Skill City: Asian Answers… to Asian Questions skillcity.co
  • 25. Two factors may decide 1. Locus of control  Internal  External 2. Cultural context  High-context, e.g. Pakistan, Arab world  Low-context, e.g. Swiss, Germany, Scandinavia Skill City: Asian Answers… to Asian Questions skillcity.co
  • 26. So… If you are a person operating from  Internal locus of control  In a low-context culture glass ceiling may not mean much to you! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 27. Part 2 How to break glass ceiling Skill City: Asian Answers… to Asian Questions skillcity.co
  • 28. 5 tips Skill City: Asian Answers… to Asian Questions skillcity.co
  • 29. Tips to break glass ceiling…1  Work alone is not enough! Skill City: Asian Answers… to Asian Questions skillcity.co
  • 30. How women are promoted Ashridge UK Research: What takes you ahead at job? Performance (work) Image (reputation) Exposure (visibility) 10% 30% 60%  Learning: What does this tell you? Skill City: Asian Answers… to Asian Questions skillcity.co
  • 31. Tips to break glass ceiling…2  Work on your reputation & visibility      Volunteer for roles outside your job Speak at meetings Propose solutions, not just problems Represent team or company at outside events Seek regular, ongoing 360 feedback Skill City: Asian Answers… to Asian Questions skillcity.co
  • 32. Tips to break glass ceiling…3  Develop political awareness – become a 360 degree helper (not just self-centric!)  Need to be in ‘Wise’ quadrant (next slide) Skill City: Asian Answers… to Asian Questions skillcity.co
  • 33. 4 styles of political behaviour Skill City: Asian Answers… to Asian Questions skillcity.co
  • 34. Tips to break glass ceiling…4  Demonstrate high EQ behaviours Skill City: Asian Answers… to Asian Questions skillcity.co
  • 35. Your EQ behaviours High EQ • Bouncing back • Listening • Empathising • Risking • Flexing • Including Skill City: Asian Answers… to Asian Questions Low EQ • Blaming • Unforgiving • Defending • Stonewalling • Judging • Excluding skillcity.co
  • 36. Tips to break glass ceiling…5  Watch out career & leadership derailers Skill City: Asian Answers… to Asian Questions skillcity.co
  • 37. Executive derailments 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Arrogance: you think you’re right and everyone else is wrong Melodrama: you need to be the centre of attention Volatility: you’re subject to mood swings Excessive caution: you’re afraid to make decisions Habitual distrust: you focus on the negatives Aloofness: you’re disengaged and disconnected Mischievousness: you believe that rules are made to be broken Eccentricity: you try to be different just for the sake of it Passive resistance: what you say is not what you really believe Perfectionism: you get the little things right & big things wrong Eagerness to please: you try to win the popularity contest Skill City: Asian Answers… to Asian Questions Source: David Dotlitch: Why CEOs Fail? skillcity.co
  • 38. 5 tips to break glass ceiling In summary: 1. Work alone is not enough! 2. Work on your reputation & visibility 3. Develop political awareness 4. Demonstrate high EQ behaviours 5. Watch out career & leadership derailers Skill City: Asian Answers… to Asian Questions skillcity.co
  • 39. Thank you! Wali Zahid skillcity@live.com www.skillcity.co +92 300 820 1 88 9 +971 50 2 55 3 88 7 +973 3416 0522 Skill City: Asian Answers… to Asian Questions skillcity.co