1. Product Spotlight:
Prophecy 10
Unified Self-Service Platform
Dan Polfer, VP of Engineering

2. The Prophecy Platform
 Downloads and installs in minutes
 Scales from 2 ports to 10’s of thousands of
ports
 World’s most compatible and compliant
VoiceXML implementation
 Includes VoiceXML compatibility modes to
emulate other browsers
 World’s most proven CCXML implementation
 CTI support (Cisco, Aspect, Genesys, Avaya,
and others)
© Voxeo Corporation

3. More Then Just Inbound IVR
 Same platform can be
used for inbound or
outbound applications.
 Voxeo has the industry
leading outbound call
progress analysis engine.
 Patent pending approach
to solving the human vs
machine detection
problem
© Voxeo Corporation

4. © Voxeo Corporation
BIT

5. Focused on Performance
 64 bit native
 Thread
reductions
 New media
server
 Improved SIP
stack
 Async IO Maximum Ports per Server
 Message Queues
© Voxeo Corporation

6. Improved Audio Support
G.729
© Voxeo Corporation

7. Updated TTS Support
© Voxeo Corporation

8. Community
Import / Export
© Voxeo Corporation

9. Release Quality
© Voxeo Corporation

10. Comprehensive
Performance Stats
© Voxeo Corporation

11. Graceful • Any Perfmon Counter
• CPU
• Memory
Load • CPS
• Port Count
Rejection
© Voxeo Corporation

12. Full Call Recoding
 Voxeo offers support for full
call recording.
 Fully application controlled.
 Native GSM support
• 90% file size savings
• Perfect for long term archival
requirements.
 Public key encryption
• Addresses compliance
requirements and limits
access to the subset of staff
that needs access.
© Voxeo Corporation

13. Demo Lab
© Voxeo Corporation

14. 14 © Voxeo Corporation