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tv.next
          Venu Vasudevan, PhD
             Senior Director
Applications Software Platforms Research
           Motorola Technology
Linear TV. A long and prosperous tenure


                                      tv.now




                                                                channel lineup
                                               syndication
         quality content




                              reach




        user               advertiser      studio            operator
quality content
              convenience




user
                  reach
              engagement




advertiser
                                tv.next




               syndication
             cross-platform


studio
                                          Convergence perturbs the equilibrium




               channel lineup
                services
operator
Convergence 1.0. bundling and billing


• Cable operators lead           Consumer Adoption of Double- and
                                 Triple-Play Bundles
  telcos in triple play as the   Source: Yankee Group, 2007

  consumer choice


• Convenience (62%) and
  discounts (60%) are
  primary reason for buying
  decision


• Telco video is not nearly
  as easy as cable voice
Up Next . Advanced Services

                70%
                         62%           60%
                60%

  Percent of    50%

 Consumers                                          40%
                40%
Expecting the
                30%
 Benefit from                                                    23%
                20%                                                            17%
   Bundle
                10%

                0%

                      Single bill   Discounted Single point Enhanced      Integrated
                                       price   of contact for functions features (i.e.,
                                                 customer               programming
                                                  service                TV from cell
                                                                            phone)




                                                                              30%


                                                                              25%
                                                                                      24%
                                                                                                  22%
                                                               Percent of
                                                                              20%                             18%         17%
                                                               Consumers
                                                                  Very/       15%
                                                                                                                                     12%
                                                              Interested in   10%
                                                                 Service
                                                                              5%


                                                                              0%


                                                                                     Online     Caller ID    Visual     Click to    Video
                                                                                    voicemail    on TV      voicemail     call     phone on
                                                                                                                                      TV
Convergence : a bewildering variety of choices

    Converged Experiences                   Converged Content
              Recommendations
     Time Shifting        nDVR
                                             TOD
                   Search                 Rules    Rights
    Multi-Screen            Advertising       Control


Mobility
                                                            Mobility
across networks
                                                            across devices


                                                             DLNA

    Deliver it                                       Take it
    Anywhere                                         Anywhere

6
how do you package this much choice
  into a few optimized experiences?
.. and benefit all stakeholders

 media experiences that combine TV and   beyond video   games, wellness, virtual worlds
internet services in novel ways


          Consumer                                          MSO




       Content Studio                                     Marketer

 up sell and cross-sell content          engagement, addressibility, measurement
 social network ‘buzz’ creation
three convergent experiences




    Personal                   tv on demand

    Social                     nexgen set-top

    Multi-platform             tuvista
TV on demand




         TV On Demand
The Promise: A new Consumer Experience


        Any Content on any device . . .




           . . . anywhere you want it




11
The Problem: Content Rights and Licensing
            Syndication:
            • Each content provider has very specific
               things they can and can’t do with
               content dictated by the studio license.
            Exclusivity:
            • Each network has exclusive windows of
               time they can air syndicated episodes.
            Advertising:
            • Complex bartering controls what
               advertisements are sold by providers,
               networks, local ads, and cable.
            Residual Payments:
            • After airing, usage data is needed to pay
               the contract terms all the way back to
               the actors, directors, and others.

12
The Problem: Content Rights and Licensing


             In today’s world of complex
                 content licensing and
               syndication, you can not
               simply make everything
               available to everyone on
                every device whenever
                     they want it…

               Because it’s Not Legal!


13
The Solution: Content Rules and Control

                enable content providers to attach rules
                 metadata to their assets facilitating -

     Decide what content is available and when

     Control which shows will compete with their live network

     Preserves the value of the content provider/network brand

     Scheduling is analogous to broadcast network trafficking

     Facilitates obedience of the Syndication rules

     Seamlessly navigate and consume pushed (broadcast) & pulled
       (internet) content using media bundles


14
The Other Problem: Navigation

     If you could get everything, how would you find anything?




15
Embrace and extend the in-channel guide

     Rich navigation of content in a mosaic or grid format
     Simplify ‘browsing’ for interesting content
     Content ‘bundles’ give consumers related content
     Browse Live, DVR, nDVR, on-demand, and internet
       content, all in an engaging consumer experince
     Guides for STB, Mobile Devices, and PC with a
       consistent look and feel




16
TV on demand video
Nexgen Set-Top
want some social with your tv?
         Personal
                         tv on demand

         Social          nexgen set-top
                                set-


        Multi-platform   tuvista
why social & tv. bits of history ..

           90’s                        .. presently

     thin client traditional           got the social roughly right
     web access
                                       but failed in content
      quick race to the 1st million    strategy
     subscribers, then hit a wall
                                           lack of compelling
      traditional web access not          content
                                               (versus, say Hulu)
     the tv-web killer app

                                           failed attempt to
     consumers expect the web             radically change
     to build on a tv’s social            syndication rules
     aspects1.
        1. Why WebTV failed to grow.
                                       great social experience only
                                       works if you have killer
                                       content
tv + social : strategic framework


   tv (still) the mother ship of compelling branded content


                web’s the hub of social, viral


                     tv+ social = tv +web
             eco-diversity of new media mashups
‘Overlays’ as design vocabulary
              Social on TV

                                                   inline search. q&a

                                  twitterQL



        overlay web based                 social
                                            tv           presence.chat
        experiences on evolving
        cable & iptv models


                                  tv.licio.us

                                                    social bookmarking
                                                    clip.share.buy
            TV Create & Share
STB of Future

        media access              real-time               rich interactivity,
                                media access                 rich services




       Connected DVD player
                                                         BT is teaming up with Microsoft
                                                         to offer its television service via
                                                         the software giant's Xbox 360
                                                         console.
                                   On-device
                                   On-
                                 Rich graphics
                  MS Wants Xbox 360: Your Ultimate Set-Top Box
                               Context Intelligence
                                Social Killer Apps
            Netflix confirms XBox 360, PS3 and set-top box ambitions
   Distributed Devices                                         Distributed Devices
  Companion products.                                         Companion products.
       Accessories                                                 Accessories
           P2P                                                         P2P


                                         Enhanced Services
                                          Social Services
                                           Intermediaries
                                                P2P
Increase client intelligence,                                                                                                                                                               New (social) application domains
          richer analytics
                                                                                                                                                                                              wellness
                                                                                                                       Personal
                                                         Context    Peripheral   Communal      Advertiser   Metering
                                                                                                                       Context7
                                                         Analysis    Context      Context       Agent        Agent




                                                                                  HoPE Framework

                                                                                                                                                                                                                                 Your 1st Med.
                                                                                                                                                                                                                                                         Centrum Multivitamin Supplements

                                                                                                                                   TV content
                                                                                                                                                                                                                         Time: 8:00am ~ 9:00am         Taken          Skip Dose         Snooze   Details
                                Radio content
                                                                                                                                                                                                                           With foods

                                                                                                                                                                                                                                                                                                              Game Portal               1. Download Tetris
                Pictures                                                                                                                                                                                                                                                                                                                   for OCAP
                                                                                                                                                       Pictures
                                                                                                                                                                                                                                                                                                                                        2. Install
                                                                                                                                                                                                                                                                                                                                        3. Deploy
                                                                                                                                                                                                                                                                                                                                        4. Restore state
                                                                                                                                                                                                                                                                                                                                        5. Take control of screen

                                                           Appbus                                                                                        Music
                                                                                                                                                                                                                                                                                                                                        6. Pause for user




                                                            HoPE
      Music




                                                                                                                                                                                                                                                                                                                                       Continue game on STB


                                                          Ad Engine
                                                                                                                                                Web Content

                                   Second Life



                                                                                                                                                                                                                                                                                                 games
                  Web Content      (location)



                                                                                                                                  Second Life
                                                                                                                                                                             social application domains
                                                                                                                                  (location)
                                                                                                                                                                              (health/wellness, games,
                                                                                                                                                                                 search, commerce)


Cross-platform – stb.pc.mobile
Cross-
                                                                                                                                                                                                                                                                                                                             game
                                                                                                                                                                                                           advanced
                                                                                                                                                                  novel ad          advanced                                                                                                                                controls
                                                                                                                                                                                                           interaction
                                                                                                                                                                   models           analytics
                                                                                                                                                                                                             models




                                                                                                                                                                                context intelligence
        Web
        conte
          nt




                                                                                                                                                                             rich, 3-d graphics platform

                                                                                      Static
                                                                                      Image
                                                                                        Ad
                                                 Video
                                                  ad




                                                                                                                                                                                                                                                 Rich
                                 compelling                                                                                                                                                                                                      Interactivity
                                   user                                                                                                                                                                                                                                                                    Gestural remotes
   Virtual                      experiences                                                                                                                                                                              Voice UI - Voice Vista
   worlds

                                                                                                                                      3-d ui
inline search for tv

•   tv search an unmet need
•   state-of-the-art limited in facets
•   support for automated
    extraction of rich feature vectors
    expensive, hard
inline search for tv

•   tv search an unmet need
•   state-of-the-art limited in facets
•    support for automated extraction of
    rich feature vectors expensive, hard
•   queries – visual, ambiguous


•   crowdsourcing potential
    – humans good at interpreting
       (unusual) features of a scene        Q. what famous politico does this
    – ‘intuitive’ answers to subjective     volleyballer resemble
       questions                            A. James Carville
    – diversity of answers      diversity
       of opinion
inline search for tv

•   content as scoping function for
    query, community                                        user watching a rerun of the “FIFA World
                                                                     Cup” final from 2006
     – genre specific vocabularies
                                      -   Who is this?

     – viewing history as community   -
                                      -
                                          Where is this?
                                          What is this?
                                      -   How much is it?
       predicate                      -   Custom Query

                                                                      Proxy based
                                      Submit       Cancel                routing

                                          2-click query

                                                                     Response from
                                                                   community directed
                                                                         to tv




                                                                             Zinedine
                                                                             Zidane..
inline search

•    content as scoping function                        open vocabulary                      Micro-language
    for query, community               query
                                       structure
     – genre specific vocabularies
     – viewing history as              query           broadcast
                                                                            Narrowcast
                                                                                                           social net trickle
                                       propagation                          (topic, buddy based)
        community predicate            model



                                                     3rd party (community specific)

•   scaling issues in space, time response
                                   aggregation
                                                                                                    none

    and heterogeneity
     – ask on tv, answer on mobile pedigree                horizontal        Business focused          women/health focused


     – scaling across the content,
                                   cost/              micropayment
       communities                 currency                                    none                Reputation currency
clip-and-share for tv




• viral sharing  content &
  people discovery
• user participation exposes
  granular user engagement
• studio social networks
  multi-platform media
  experience
clip-and-share for tv
                  Untidy conditionality in content sharing
                                  what show
                                  what studio
                                  what artist
                                what episode
                           what part of episode
                         explicitly ‘sharing activated’
                            where (geography)
                                 for how long
                                    to whom
                   People with the same subscription level


• viral sharing  content &            • viral nirvana. subscriber
  people discovery                      acquisition cost $800
                                        $0
• user participation exposes
  granular user engagement            • high program cost
                                        ($10M/episode)     high
• studio social networks
                                        value. high paranoia. fine
  multi-platform media
                                        print. highly conditional
  experience
nexgen stb video
TuVista
anticipate, engage, extend sports experience
               Personal
                                tv on demand

               Social           nexgen set-top
                                       set-


               Multi-platform   tuvista
Football Fan Experience


Fans sign-up for delivery of media bundles to their devices

                                                               RSS feeds
                                           Web pages
                                                                      TV programs
                                              images
                                                                       podcasts
                                          radio programs
                                                                        music
                                                       Media Bundle




             Cable                                     Wireless                                 WiFi/WiMax


        Home Experience                   Mobile Experience                                Stadium Experience




View bundles on TV                View bundles via Screen3

Optionally view video on TV &     Link to view richer content                       View video replays, player bios,
related info on mobile device     (browser, DVB-H, downloads)                       stats, ongoing games, etc.
(as auxiliary screen)
                                  Link to record on home PVR                        Personalized ads for souvenir
Blend with Social TV, i.e. show                                                     stands, concession stands, etc.
friend bundle items to discuss    Bundles include personalized ads
(“buddy, check out these corner   and merchandising links                           Other ideas from Motorola /
kick stats”)                      Link-in with SocialTV at home                     Purdue eStadium trials
What the Fans Want

Anticipate           Engage                 Extend
What will happen?    What is happening?     What happened?


News & Information   Replay                 Review & Discuss
- Who will play?     That was a fantastic   The goals, decisions,
                     goal!                  performance…
Video


Fans very interested in
seeing video replays of
memorable events e.g.
goals, significant play etc




Provide video clips during
the game in one click




Provide access to all
game video clips via the
homepage
Entertain


During half time fans can
enter competitions to win
prizes




Fans can also express
their views e.g. who is the
best player in the match




Service operates via SMS
or through web interface
(WiFi)
Experience Vision Video




                     TuVista Soccer w control.exe
TuVista. User Feedback. Monetization Potential
Features Most Wanted

Live video of the game
View from your seat before you buy a ticket
Videos of the best moments after the game
Buying tickets
Search for videos from this season
Choose a camera angle for a clip
View Season Schedule
Live audio of the game
Slow motion video
Player statistics
what’s next                      services
                               kinder, gentler Xbox
                              lean back immersion
                         ‘beyond the remote’ interaction




     privacy                      tv.next                    monetization
        Opt-in.                                               embrace & extend
 Asynchronous services                                     internet style advertising
  on a shared device                                            - addressibility
                                                                  - Interactivity
                                                                 - engagement

                            manageability
                           still about couch potatoes
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tv.next

  • 1. tv.next Venu Vasudevan, PhD Senior Director Applications Software Platforms Research Motorola Technology
  • 2. Linear TV. A long and prosperous tenure tv.now channel lineup syndication quality content reach user advertiser studio operator
  • 3. quality content convenience user reach engagement advertiser tv.next syndication cross-platform studio Convergence perturbs the equilibrium channel lineup services operator
  • 4. Convergence 1.0. bundling and billing • Cable operators lead Consumer Adoption of Double- and Triple-Play Bundles telcos in triple play as the Source: Yankee Group, 2007 consumer choice • Convenience (62%) and discounts (60%) are primary reason for buying decision • Telco video is not nearly as easy as cable voice
  • 5. Up Next . Advanced Services 70% 62% 60% 60% Percent of 50% Consumers 40% 40% Expecting the 30% Benefit from 23% 20% 17% Bundle 10% 0% Single bill Discounted Single point Enhanced Integrated price of contact for functions features (i.e., customer programming service TV from cell phone) 30% 25% 24% 22% Percent of 20% 18% 17% Consumers Very/ 15% 12% Interested in 10% Service 5% 0% Online Caller ID Visual Click to Video voicemail on TV voicemail call phone on TV
  • 6. Convergence : a bewildering variety of choices Converged Experiences Converged Content Recommendations Time Shifting nDVR TOD Search Rules Rights Multi-Screen Advertising Control Mobility Mobility across networks across devices DLNA Deliver it Take it Anywhere Anywhere 6
  • 7. how do you package this much choice into a few optimized experiences?
  • 8. .. and benefit all stakeholders media experiences that combine TV and beyond video games, wellness, virtual worlds internet services in novel ways Consumer MSO Content Studio Marketer up sell and cross-sell content engagement, addressibility, measurement social network ‘buzz’ creation
  • 9. three convergent experiences Personal tv on demand Social nexgen set-top Multi-platform tuvista
  • 10. TV on demand TV On Demand
  • 11. The Promise: A new Consumer Experience Any Content on any device . . . . . . anywhere you want it 11
  • 12. The Problem: Content Rights and Licensing Syndication: • Each content provider has very specific things they can and can’t do with content dictated by the studio license. Exclusivity: • Each network has exclusive windows of time they can air syndicated episodes. Advertising: • Complex bartering controls what advertisements are sold by providers, networks, local ads, and cable. Residual Payments: • After airing, usage data is needed to pay the contract terms all the way back to the actors, directors, and others. 12
  • 13. The Problem: Content Rights and Licensing In today’s world of complex content licensing and syndication, you can not simply make everything available to everyone on every device whenever they want it… Because it’s Not Legal! 13
  • 14. The Solution: Content Rules and Control enable content providers to attach rules metadata to their assets facilitating - Decide what content is available and when Control which shows will compete with their live network Preserves the value of the content provider/network brand Scheduling is analogous to broadcast network trafficking Facilitates obedience of the Syndication rules Seamlessly navigate and consume pushed (broadcast) & pulled (internet) content using media bundles 14
  • 15. The Other Problem: Navigation If you could get everything, how would you find anything? 15
  • 16. Embrace and extend the in-channel guide Rich navigation of content in a mosaic or grid format Simplify ‘browsing’ for interesting content Content ‘bundles’ give consumers related content Browse Live, DVR, nDVR, on-demand, and internet content, all in an engaging consumer experince Guides for STB, Mobile Devices, and PC with a consistent look and feel 16
  • 17. TV on demand video
  • 18. Nexgen Set-Top want some social with your tv? Personal tv on demand Social nexgen set-top set- Multi-platform tuvista
  • 19. why social & tv. bits of history .. 90’s .. presently thin client traditional got the social roughly right web access but failed in content quick race to the 1st million strategy subscribers, then hit a wall lack of compelling traditional web access not content (versus, say Hulu) the tv-web killer app failed attempt to consumers expect the web radically change to build on a tv’s social syndication rules aspects1. 1. Why WebTV failed to grow. great social experience only works if you have killer content
  • 20. tv + social : strategic framework tv (still) the mother ship of compelling branded content web’s the hub of social, viral tv+ social = tv +web eco-diversity of new media mashups
  • 21. ‘Overlays’ as design vocabulary Social on TV inline search. q&a twitterQL overlay web based social tv presence.chat experiences on evolving cable & iptv models tv.licio.us social bookmarking clip.share.buy TV Create & Share
  • 22. STB of Future media access real-time rich interactivity, media access rich services Connected DVD player BT is teaming up with Microsoft to offer its television service via the software giant's Xbox 360 console. On-device On- Rich graphics MS Wants Xbox 360: Your Ultimate Set-Top Box Context Intelligence Social Killer Apps Netflix confirms XBox 360, PS3 and set-top box ambitions Distributed Devices Distributed Devices Companion products. Companion products. Accessories Accessories P2P P2P Enhanced Services Social Services Intermediaries P2P
  • 23. Increase client intelligence, New (social) application domains richer analytics wellness Personal Context Peripheral Communal Advertiser Metering Context7 Analysis Context Context Agent Agent HoPE Framework Your 1st Med. Centrum Multivitamin Supplements TV content Time: 8:00am ~ 9:00am Taken Skip Dose Snooze Details Radio content With foods Game Portal 1. Download Tetris Pictures for OCAP Pictures 2. Install 3. Deploy 4. Restore state 5. Take control of screen Appbus Music 6. Pause for user HoPE Music Continue game on STB Ad Engine Web Content Second Life games Web Content (location) Second Life social application domains (location) (health/wellness, games, search, commerce) Cross-platform – stb.pc.mobile Cross- game advanced novel ad advanced controls interaction models analytics models context intelligence Web conte nt rich, 3-d graphics platform Static Image Ad Video ad Rich compelling Interactivity user Gestural remotes Virtual experiences Voice UI - Voice Vista worlds 3-d ui
  • 24. inline search for tv • tv search an unmet need • state-of-the-art limited in facets • support for automated extraction of rich feature vectors expensive, hard
  • 25. inline search for tv • tv search an unmet need • state-of-the-art limited in facets • support for automated extraction of rich feature vectors expensive, hard • queries – visual, ambiguous • crowdsourcing potential – humans good at interpreting (unusual) features of a scene Q. what famous politico does this – ‘intuitive’ answers to subjective volleyballer resemble questions A. James Carville – diversity of answers diversity of opinion
  • 26. inline search for tv • content as scoping function for query, community user watching a rerun of the “FIFA World Cup” final from 2006 – genre specific vocabularies - Who is this? – viewing history as community - - Where is this? What is this? - How much is it? predicate - Custom Query Proxy based Submit Cancel routing 2-click query Response from community directed to tv Zinedine Zidane..
  • 27. inline search • content as scoping function open vocabulary Micro-language for query, community query structure – genre specific vocabularies – viewing history as query broadcast Narrowcast social net trickle propagation (topic, buddy based) community predicate model 3rd party (community specific) • scaling issues in space, time response aggregation none and heterogeneity – ask on tv, answer on mobile pedigree horizontal Business focused women/health focused – scaling across the content, cost/ micropayment communities currency none Reputation currency
  • 28. clip-and-share for tv • viral sharing content & people discovery • user participation exposes granular user engagement • studio social networks multi-platform media experience
  • 29. clip-and-share for tv Untidy conditionality in content sharing what show what studio what artist what episode what part of episode explicitly ‘sharing activated’ where (geography) for how long to whom People with the same subscription level • viral sharing content & • viral nirvana. subscriber people discovery acquisition cost $800 $0 • user participation exposes granular user engagement • high program cost ($10M/episode) high • studio social networks value. high paranoia. fine multi-platform media print. highly conditional experience
  • 31. TuVista anticipate, engage, extend sports experience Personal tv on demand Social nexgen set-top set- Multi-platform tuvista
  • 32. Football Fan Experience Fans sign-up for delivery of media bundles to their devices RSS feeds Web pages TV programs images podcasts radio programs music Media Bundle Cable Wireless WiFi/WiMax Home Experience Mobile Experience Stadium Experience View bundles on TV View bundles via Screen3 Optionally view video on TV & Link to view richer content View video replays, player bios, related info on mobile device (browser, DVB-H, downloads) stats, ongoing games, etc. (as auxiliary screen) Link to record on home PVR Personalized ads for souvenir Blend with Social TV, i.e. show stands, concession stands, etc. friend bundle items to discuss Bundles include personalized ads (“buddy, check out these corner and merchandising links Other ideas from Motorola / kick stats”) Link-in with SocialTV at home Purdue eStadium trials
  • 33. What the Fans Want Anticipate Engage Extend What will happen? What is happening? What happened? News & Information Replay Review & Discuss - Who will play? That was a fantastic The goals, decisions, goal! performance…
  • 34. Video Fans very interested in seeing video replays of memorable events e.g. goals, significant play etc Provide video clips during the game in one click Provide access to all game video clips via the homepage
  • 35. Entertain During half time fans can enter competitions to win prizes Fans can also express their views e.g. who is the best player in the match Service operates via SMS or through web interface (WiFi)
  • 36. Experience Vision Video TuVista Soccer w control.exe
  • 37. TuVista. User Feedback. Monetization Potential
  • 38. Features Most Wanted Live video of the game View from your seat before you buy a ticket Videos of the best moments after the game Buying tickets Search for videos from this season Choose a camera angle for a clip View Season Schedule Live audio of the game Slow motion video Player statistics
  • 39. what’s next services kinder, gentler Xbox lean back immersion ‘beyond the remote’ interaction privacy tv.next monetization Opt-in. embrace & extend Asynchronous services internet style advertising on a shared device - addressibility - Interactivity - engagement manageability still about couch potatoes