We're all familiar with the phrase that "less is more", and in the case of games and learning, no truer words have been spoken. In this session, we'll talk about a game that we helped a museum research, design, and develop to engage people in the complex topic of disaster resilience. Session attendees will have an opportunity to experience a portion of the game first hand and then participate in a lively presentation and discussion about the user-centered design techniques we used, drawing on theories from instructional design and serious games. To keep things simple, and avoid the dreaded “feature creep”, we worked in paper as long as we could and only brought in digital when we were certain we'd nailed the game mechanics to achieve our intended learning outcomes. The end result was a hybrid paper/digital social learning game that even BIG US GOVERNMENT AGENCY is excited about.

1. Out of the WayGet the Tech
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2. Out of the Way
Get the Tech
Shallow Interaction Design for Enhanced Social Play
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

3. Kieran Evans
Design Director
Jes Koepfler
Managing Director
@kieranevans1@jeskak
@intuitiveco

4. The Koshland Science Museum of
the National Academy of Sciences.
The Client
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5. A face-to-face role playing game
that helps people understand the
importance of building coalitions
for disaster resilience.
The Project
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

6. About
the Game
12-48 players
1 hour
Recommended
for ages 14+
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

7. The event unfolds across four interactive phases that
simulate and highlight key aspects of resilience.
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8. Create a digital tool for Extreme
Event that supports the key social
learning outcomes.
The Task
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9. Copyright ©2014 Intuitive Company.
All Rights Reserved.
But © Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

10. FAIL

11. FAIL

12. FAIL
FAIL
FAIL
FAIL

13. TheMonaLisa

14. Technology 4
Social Learning?
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15. Social
Play
Mobile
Facilitator
What was working?
Reflective
Learning
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16. What wasn’t?
So Much
Paper
Not as
Exciting
Very
Linear
Difficult to
Monitor
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17. How can technology
make it better?
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18. Ideas © Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

19. Multiple/Personal
Devices
Social Media
Integration
Character
Classes
Detailed Scoring/
Leaderboards
Facilitator
Advice
Data
Visualizatio
City
Health
Resource
Tracking

20. We had a lot
of ideas.
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21. Most of our ideas fostered an
immersive digital experience.
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

22. But we needed to focus on features that
promoted human-to-human interaction
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23. through shallow
human-computer interactions.
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

24. We needed to get the
tech out of the way.
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25. What does that
mean?
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26. Immersive
Interaction Design
Patterns and features that promote
deep technology interactions
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

27. Immersive
Interaction DesignPatterns and features that promote
deep technology interactions
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

28. Shallow
Interaction Design
Patterns and features that promote brief,
surface level technology interactions
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

29. So, what patterns
worked for us?
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30. Shallow
workflows
within player
screens
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

31. Nested content
creates deeper levels
of interaction
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

32. Shallow content
prevents players from
“getting lost” in the
UX
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

33. Use “Tap, View, &
Close” pattern
Originate content from
source point
Do not allow players to
venture far from their
main screen
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

34. Use “Tap, View, &
Close” pattern
Originate content from
source point
Do not allow players to
venture far from their
main screen
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

35. Use “Tap, View, &
Close” pattern
Originate content from
source point
Do not allow players to
venture far from their
main screen
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

36. Use “Tap, View, &
Close” pattern
Originate content from
source point
Do not allow players to
venture far from their
main screen
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

37. Incorporate
physical with
digital
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

38. Augment physical
with digital
enhancements
Mimic design
patterns from
paper to digital
OR
OR OR
OR
OROR
OR
OR
OR
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

39. Low ratio
of devices
to players
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40. Use large elements
for group viewing
Make content easy
to understand at a
glance
Make content scroll-
able in two panels to
promote dual use
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

41. Use large elements
for group viewing
Make content easy
to understand at a
glance
Make content scroll-
able in two panels to
promote dual use
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

42. Overt sensory
cues to focus
attention
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43. Attract attention
through sound
Encourage focus
with light animation
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44. Attract attention
through sound
Encourage focus
with light animation
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45. Attract attention
through sound
Encourage focus
with light animation
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

46. Facilitator-
managed
gameplay
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47.
Encourage social
interaction
Manage
participant focus
on the fly
Enhance game
difficulty
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48.
Encourage social
interaction
Manage
participant focus
on the fly
Enhance game
difficulty
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

49.
Encourage social
interaction
Manage
participant focus
on the fly
Enhance game
difficulty
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

50.
Encourage social
interaction
Manage
participant focus
on the fly
Enhance game
difficulty
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

51. No interaction during key
learning moments
No tech
interaction during
key learning
moments
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52. Eliminate
interactions during
discussion
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53. How does this
look in the game?
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54. Less Paper?
No Paper!
Non-linear
Gameplay
What worked?
Easy to
Monitor
More
Excitement
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

55. What
else can
we do?
What other
shallow
patterns
are out
there?
How can
we take
these ideas
across
verticals?
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56. When we use technology in the right
place at the right time, we can create
deep levels of engagement
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57. When we use technology in the right
place at the right time, we can create
deep levels of engagement
…with each other.
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

58. Thank You!
The IC Extreme Event Team
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.

59. Questions?
kevans@intuitivecompany.com
@kieranevans1
kieran
jkoepfler@intuitivecompany.com
@jeskak
www.intuitivecompany.comIntuitive Company
User-Centered Research, Design, and Development
© Copyright 2015 Intuitive Company, Inc. All Rights Reserved.