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BUILDING EFFECTIVE
PARTNERSHIPS WITH BLOGGERS
  Daniel Noll and Audrey Scott, Uncornered Market


                  UncorneredMarket.com	
  

                  info@uncorneredmarket.com	
  

                  facebook.com/UncorneredMarket	
  

                  @umarket	
  

                  slideshare.net/uncorneredmarket	
  
A FEW OF OUR PARTNERS
WEBINAR ROAD MAP 
 !   Our story 
 !   Bloggers? Why work with
   them?
 !   Case studies 
 !   How to find your blogger
 !   Cooperation models
 !   Metrics and success
WHERE ARE PEOPLE 
GETTING THEIR INFORMATION?

               !   Internet search

               !   Social media 

               !   Family and friends

               !   Review sites (e.g., Trip Advisor)

               !   Traditional print
WHAT ROLE DO BLOGS PLAY? 

  77     of internet users read blogs




  52     of blog readers said that a post affected their
         decision



  46     of consumers indicate that they trust traditional
         media less than they did five years ago
IF YOU CAN IMAGINE IT,
THERE IS A BLOG ABOUT IT




  Remember: Overlaps between areas, niches inside of them.
IMPORTANCE OF STORY



 WHOSE STORY DO I LIKE   !   Story is a differentiator 
  AND WHO CAN HELP
                         !   People follow a blogger’s story
   TELL MY STORY?
                         !   Piggy back on a blogger’s story
STORY MODELS


!   Changing perceptions

!   Existing product, new story line

!   Birth of a new product

!   Reaching new demographics
WHY ARE BLOGGERS EFFECTIVE?

 !   Personal. Personality

 !   Real experiences

 !   Trust factor. Independent

 !   Exposure: Immediate & Long Term

 !   Authority

             “People don’t trust entities.
                People trust people.” 

                              - Tim Ferriss, author of
                              The 4-Hour Workweek
SHIFT FROM HOBBY TO
PROFESSIONAL: WHAT THIS MEANS




 !   More professional, higher quality
   !   Bloggers expecting more 

 !   More competition
                    !   The new superstar
PROFESSIONAL BLOGGERS
              TAKING THE MAIN STAGE




!   Fashion bloggers getting first row seats during fashion week, designing
  new product lines (H&M)
!   Pantene choosing a beauty blogger for commercials and spokesperson

       Bloggers are no longer hiding out in parents’ basement.
THE POWER OF...



                   !   Reaching a blogger’s targeted

                     audience

                   !   A bloggers endorsement
THE TIM FERRIS EFFECT

      “If you take a print magazine with a million person
circulation, and a blog with a devout readership of 1 million,
 for the purpose of selling anything that can be sold online,
the blog is infinitely more powerful, because it’s only a click
                             away.” 
                                           - Tim Ferriss, author of
                                           The 4-Hour Workweek 




          Amazon rank from 1,295 to 45 after Michael
            Ellsberg appeared on Tim Ferriss’ blog
CASE STUDY: 
JORDAN TOURISM BOARD 




     !   Goals: Increase awareness of Jordan & publicize

       Jordan’s safety in midst of Middle East

     !   Blogger trips & social media activities

     !   Bloggers became destination ambassadors.
CASE STUDY: 
G ADVENTURES




     !   Wanderers in Residence Program

     !   Everything-Everywhere.com G Adventures Tour
CASE STUDY: 
EXPEDIA’S BLOGGER OUTREACH




     !   Twitter Chat - #Expchat 

     !   Live tweeting events (e.g., film festivals) and

       vacations Expedia wants to promote
CASE STUDY: 
VONAGE MOBILE APP

          "...the mobile calling app Vonage introduced last
          week has taken off like a bottle rocket with nary a
                 marketing dollar spent to support it." 
                                               The Motley Fool,
                                             investment advice 


            !   What Vonage did: partnered with a diverse
                group of niche bloggers to review their app and
                announce on social media
CASE STUDY: 
MOM BLOGGERS
!   Powerful group, dedicated audience
!   American Express gives PrudentBaby.com 15,000 reward
  points worth $1,500
!   Prudent Baby uses reward points to redesign deck
!   Makes a video about project that gets 300k views
!   Good investment?
DEFINE YOUR BLOGGER
COOPERATION GOALS

!   How does this cooperation fit with larger corporate strategy?

!   What are you hoping to achieve?

!   What are the measurable outcomes?
HOW TO FIND THE RIGHT
BLOGGER: QUALITATIVE

            Define what you are looking for to promote your brand:

              !   Target audience

              !   Content style and tone

              !   Niche
CASE STUDY: 
CONAGRA

 !   ConAgra (with Ketchum’s

   advice) invites New York’s top

   mom and food bloggers to a

   private, exclusive dinner.

 !   New product launch.
CONAGRA: WRONG MATCH


                                           “Our entire
                                           meal was a
                                            SHAM!” 
                                           Suzanne Chan, Mom
                                            Confessionals blog

!   Bait and Switch. 

!   Not the right bloggers for product.
A LOOK AT NUMBERS:
WHERE TO FIND THEM

                  !   Unique Visitors

                  ! Pageviews 

                  !   Demographics (country, gender,

                      age)

                  !   RSS/newsletter

                  !   Twitter/Facebook community
“Not everything that can be
counted counts, and not everything
   that counts can be counted.”
                      - Albert Einstein
QUALITATIVE FACTORS 
  !   Tone and quality of content

  !   Quality of engagement

  !   Trust of audience

  !   Other outlets
A DOSE OF SKEPTICISM 
 !   A pageview does not necessarily
     equal an impression. Take a look at
     amount of time spent on site. 

 !   Beware of echo chambers. Are you
     really reaching your target
     audience?
REACHING OUT TO 
BLOGGERS: THE DO’S

                      !   Make a personal connection

                      !   Ask for ideas

                      !   Be creative 

                      !   Lay groundwork for a long
                          term relationship

                      !   Attend conferences and tweet
                          ups to meet bloggers
REACHING OUT: THE DON’TS

                     Hello Blogger,
         I have a great service/product/deal
         that is not connected to your niche.

  !   Don’t spam. Press Releases=bad. 

  !   Don’t assume (or demand) free promotion

  !   Don’t treat bloggers as non professionals or assume all the

    same
TYPES OF BLOGGER COOPERATION

!   Providing free product/service in exchange for review

!   Advertising

!   Contests and Giveaways

!   Hosting Twitter chats

!   Brand Ambassador 


            Remember: Bloggers need to disclose!
NO BLUEPRINT FOR
BLOGGER COOPERATION

EXPERIMENT!
ULTIMATE GOAL: 
LONG TERM RELATIONSHIP
MEASURING RESULTS:
SUCCESS METRICS
   !   Blog analytics

   !   Engagement 

   !   Reach of Tweets 

   !   Promo codes

   !   Click-throughs
MEASURING ENGAGEMENT




                    !   Comments

                    !   Retweets

                    !   Facebook Likes
TWITTER REACH -
HASHTRACKING/TWEETREACH
FACEBOOK: 
ENGAGEMENT AND REACH
KNOCK ON EFFECTS FROM
BLOGGER COOPERATION

 !   89% of journalists conduct
     research on blogs

 !   Interviews and media
     coverage resulting from
     cooperation 

 !   Blogger becomes authority

 !   Your brand and story gets
     included at conferences
WORKING WITH BLOGGERS:
BEFORE COOPERATION




    !   Make clear your goals for the project

    !   Ask for input, work together - blogger knows audience

    !   Build the relationship, develop trust
WORKING WITH BLOGGERS:
DURING COOPERATION
!   Provide blogger with tools he needs to do his job

!   Co-Promotion of content

!   Stay flexible, troubleshoot
WORKING WITH BLOGGERS: 
AFTER COOPERATION




!   Continued co-promotion

!   Supporting blogger in ambassador role

!   Start thinking of the next project
UPSHOT

!  This is a human experience

!  Relationship

!  Patience

!  Fun
THANK YOU!

Let’s continue the conversation. Connect with us on:

  ! UncorneredMarket.com

  ! info@UncorneredMarket.com

  ! Twitter.com/umarket

  ! Facebook.com/UncorneredMarket

  !   LinkedIn: Audrey Scott & Daniel Noll

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Building Effective Partnerships with Bloggers

  • 1. BUILDING EFFECTIVE PARTNERSHIPS WITH BLOGGERS Daniel Noll and Audrey Scott, Uncornered Market UncorneredMarket.com   info@uncorneredmarket.com   facebook.com/UncorneredMarket   @umarket   slideshare.net/uncorneredmarket  
  • 2.
  • 3.
  • 4. A FEW OF OUR PARTNERS
  • 5. WEBINAR ROAD MAP !   Our story !   Bloggers? Why work with them? !   Case studies !   How to find your blogger !   Cooperation models !   Metrics and success
  • 6.
  • 7. WHERE ARE PEOPLE GETTING THEIR INFORMATION? !   Internet search !   Social media !   Family and friends !   Review sites (e.g., Trip Advisor) !   Traditional print
  • 8. WHAT ROLE DO BLOGS PLAY? 77 of internet users read blogs 52 of blog readers said that a post affected their decision 46 of consumers indicate that they trust traditional media less than they did five years ago
  • 9. IF YOU CAN IMAGINE IT, THERE IS A BLOG ABOUT IT Remember: Overlaps between areas, niches inside of them.
  • 10. IMPORTANCE OF STORY WHOSE STORY DO I LIKE !   Story is a differentiator AND WHO CAN HELP !   People follow a blogger’s story TELL MY STORY? !   Piggy back on a blogger’s story
  • 11. STORY MODELS !   Changing perceptions !   Existing product, new story line !   Birth of a new product !   Reaching new demographics
  • 12.
  • 13.
  • 14. WHY ARE BLOGGERS EFFECTIVE? !   Personal. Personality !   Real experiences !   Trust factor. Independent !   Exposure: Immediate & Long Term !   Authority “People don’t trust entities. People trust people.” - Tim Ferriss, author of The 4-Hour Workweek
  • 15. SHIFT FROM HOBBY TO PROFESSIONAL: WHAT THIS MEANS !   More professional, higher quality !   Bloggers expecting more !   More competition !   The new superstar
  • 16. PROFESSIONAL BLOGGERS TAKING THE MAIN STAGE !   Fashion bloggers getting first row seats during fashion week, designing new product lines (H&M) !   Pantene choosing a beauty blogger for commercials and spokesperson Bloggers are no longer hiding out in parents’ basement.
  • 17. THE POWER OF... !   Reaching a blogger’s targeted audience !   A bloggers endorsement
  • 18. THE TIM FERRIS EFFECT “If you take a print magazine with a million person circulation, and a blog with a devout readership of 1 million, for the purpose of selling anything that can be sold online, the blog is infinitely more powerful, because it’s only a click away.” - Tim Ferriss, author of The 4-Hour Workweek Amazon rank from 1,295 to 45 after Michael Ellsberg appeared on Tim Ferriss’ blog
  • 19.
  • 20. CASE STUDY: JORDAN TOURISM BOARD !   Goals: Increase awareness of Jordan & publicize Jordan’s safety in midst of Middle East !   Blogger trips & social media activities !   Bloggers became destination ambassadors.
  • 21. CASE STUDY: G ADVENTURES !   Wanderers in Residence Program !   Everything-Everywhere.com G Adventures Tour
  • 22. CASE STUDY: EXPEDIA’S BLOGGER OUTREACH !   Twitter Chat - #Expchat !   Live tweeting events (e.g., film festivals) and vacations Expedia wants to promote
  • 23. CASE STUDY: VONAGE MOBILE APP "...the mobile calling app Vonage introduced last week has taken off like a bottle rocket with nary a marketing dollar spent to support it." The Motley Fool, investment advice !   What Vonage did: partnered with a diverse group of niche bloggers to review their app and announce on social media
  • 24. CASE STUDY: MOM BLOGGERS !   Powerful group, dedicated audience !   American Express gives PrudentBaby.com 15,000 reward points worth $1,500 !   Prudent Baby uses reward points to redesign deck !   Makes a video about project that gets 300k views !   Good investment?
  • 25. DEFINE YOUR BLOGGER COOPERATION GOALS !   How does this cooperation fit with larger corporate strategy? !   What are you hoping to achieve? !   What are the measurable outcomes?
  • 26. HOW TO FIND THE RIGHT BLOGGER: QUALITATIVE Define what you are looking for to promote your brand: !   Target audience !   Content style and tone !   Niche
  • 27. CASE STUDY: CONAGRA !   ConAgra (with Ketchum’s advice) invites New York’s top mom and food bloggers to a private, exclusive dinner. !   New product launch.
  • 28. CONAGRA: WRONG MATCH “Our entire meal was a SHAM!” Suzanne Chan, Mom Confessionals blog !   Bait and Switch. !   Not the right bloggers for product.
  • 29. A LOOK AT NUMBERS: WHERE TO FIND THEM !   Unique Visitors ! Pageviews !   Demographics (country, gender, age) !   RSS/newsletter !   Twitter/Facebook community
  • 30. “Not everything that can be counted counts, and not everything that counts can be counted.” - Albert Einstein
  • 31. QUALITATIVE FACTORS !   Tone and quality of content !   Quality of engagement !   Trust of audience !   Other outlets
  • 32. A DOSE OF SKEPTICISM !   A pageview does not necessarily equal an impression. Take a look at amount of time spent on site. !   Beware of echo chambers. Are you really reaching your target audience?
  • 33. REACHING OUT TO BLOGGERS: THE DO’S !   Make a personal connection !   Ask for ideas !   Be creative !   Lay groundwork for a long term relationship !   Attend conferences and tweet ups to meet bloggers
  • 34. REACHING OUT: THE DON’TS Hello Blogger, I have a great service/product/deal that is not connected to your niche. !   Don’t spam. Press Releases=bad. !   Don’t assume (or demand) free promotion !   Don’t treat bloggers as non professionals or assume all the same
  • 35. TYPES OF BLOGGER COOPERATION !   Providing free product/service in exchange for review !   Advertising !   Contests and Giveaways !   Hosting Twitter chats !   Brand Ambassador Remember: Bloggers need to disclose!
  • 36. NO BLUEPRINT FOR BLOGGER COOPERATION EXPERIMENT!
  • 37. ULTIMATE GOAL: LONG TERM RELATIONSHIP
  • 38. MEASURING RESULTS: SUCCESS METRICS !   Blog analytics !   Engagement !   Reach of Tweets !   Promo codes !   Click-throughs
  • 39. MEASURING ENGAGEMENT !   Comments !   Retweets !   Facebook Likes
  • 42. KNOCK ON EFFECTS FROM BLOGGER COOPERATION !   89% of journalists conduct research on blogs !   Interviews and media coverage resulting from cooperation !   Blogger becomes authority !   Your brand and story gets included at conferences
  • 43. WORKING WITH BLOGGERS: BEFORE COOPERATION !   Make clear your goals for the project !   Ask for input, work together - blogger knows audience !   Build the relationship, develop trust
  • 44.
  • 45. WORKING WITH BLOGGERS: DURING COOPERATION !   Provide blogger with tools he needs to do his job !   Co-Promotion of content !   Stay flexible, troubleshoot
  • 46. WORKING WITH BLOGGERS: AFTER COOPERATION !   Continued co-promotion !   Supporting blogger in ambassador role !   Start thinking of the next project
  • 47. UPSHOT !  This is a human experience !  Relationship !  Patience !  Fun
  • 48. THANK YOU! Let’s continue the conversation. Connect with us on: ! UncorneredMarket.com ! info@UncorneredMarket.com ! Twitter.com/umarket ! Facebook.com/UncorneredMarket !   LinkedIn: Audrey Scott & Daniel Noll