2. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and partners Current cost saving topics
3. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and partners Current cost saving topics
10. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and partners Current cost saving topics
16. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and partners Current cost saving topics
19. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and partners Current cost saving topics
22. 4. Impact on the Service Level Highest ranking in the category Highest ranking in the category Second highest ranking in the category Second highest ranking in the category
23. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and partners Current cost saving topics
24. 5. Challenges The following challenges have been most frequently reported in the questionnaire: Get the staff involved and convinced Maintain the service level / quality Measuring the effects of the efforts Negotiations / relationship with suppliers Identifying the threshold below which the service level suffers
25. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and partners Current cost saving topics
26.
27. 6. Role of customers and suppliers The following measures have been undertaken to integrate suppliers in the optimization process Joint workshops and negotiations to create win/win situations Assessment and categorization of suppliers Adjustment of price levels Involvement into process redesign New contracts
28. Presentation Overview General data on the questionnaire Cost structure and savings Optimization process Impact on the service level Challenges Role of customers and suppliers Current cost saving topics
29. 7. Current cost saving topics The following topics have been listed as being of major importance Change fix into variable costs Online integration of the customer Sustainable development / sustainability Assessment of service levels and their relevance
31. Page 27 Contact details for further questions: Dr. Rowena Arzt Director of Business Development UFI – The Global Association of the Exhbition Industry 35bis rue Jouffroy d´ Abbans 75017 Paris phone: +33 142 67 99 12 e-mail: rowena@ufi.org