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Searching 2.0: The state of the reference desk, 2009

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Michael Sauers
Michael Sauers

Presented for EI & PEN 19 November 2009 http://www.thepartnership.ca/partnership/bins/calendar_page.asp

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Searching 2.0:The state of the reference desk, 2009 http://www.flickr.com/photos/oldtasty/312248442/ Michael Sauers Technology Innovation Librarian Nebraska Library Commission
What’s the state of your reference collection?
http://www.flickr.com/photos/mamabrarian/104824475/ How do you organize your resources?
http://www.flickr.com/photos/iwantamonkey/123456425/
Is it easy for your usersto contact you? http://www.flickr.com/photos/paulgi/283789943/
http://www.flickr.com/photos/storm_gal/353753314/
http://www.flickr.com/photos/fenchurch/381545032/
Searching for new (and old) content types? http://www.flickr.com/photos/dotpolka/1368486413/
Thanks! Michael SauersTechnology Innovation LibrarianNebraska Library Commission msauers@travelinlibrarian.info http://www.travelinlibrarian.info/

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Searching 2.0: The state of the reference desk, 2009

Editor's Notes

  1. “Wait. That bookmark is on a different computer.”Not accessible by your patrons
  2. StaticNeed to know codeNot easy to managePutting one resource into multiple categories forces duplicationAccessible to users but they can’t participate
  3. Database-basedCode problem solved (once it’s all set up)Duplication problem solvedUsers still can’t participate
  4. YES!!!!!SocialNo codeTagging (no duplication)Feeds allow users to subscribe to resources (all, certain tags)Users can easily send the library resources for consideration
  5. Librarians search, users find.
  6. 10/21/2009Real-time Twitter search results coming to Bing & Google