Leading World Class Teams

Slide 1: Leading World Class Teams

Slide 2: Module Introduction  High Performance Teams  Exercise  Key Elements  Draw Conclusions

Slide 3: Icebreaker

Slide 4: Work Group v Team Work Group Team Exponential Linear Results Results

Slide 5: The Team Performance Curve High- performance team Real team Working Group Potential team Pseudo-team (Time required)

Slide 6: Performance Indicator 1 Incremental performance need or opportunity  Working Groups ? Pseudo-Team  Potential Team  Real Team High  Performance Team

Slide 7: Performance Indicator 2 Members perform within their area of responsibility  Working Groups ? Pseudo-Team ? Potential Team  Real Team High  Performance Team

Slide 8: Performance Indicator 3 Focused on collective performance & trying to achieve it  Working Groups Pseudo-Team   Potential Team  Real Team High  Performance Team

Slide 9: Performance Indicator 4 Interactions detract from each member’s individual performance  Working Groups Pseudo-Team  ? Potential Team  Real Team High  Performance Team

Slide 10: Performance Indicator 6 Joint work products  Working Groups  Pseudo-Team  Potential Team Real Team  High Performance  Team

Slide 11: Collective Work Products Individual Work Collective Work Products Products Linear Exponential Results Results

Slide 12: Performance Indicator 7 Collective accountability established  Working Groups  Pseudo-Team ? Potential Team  Real Team High Performance  Team

Slide 13: Performance Indicator 8 Committed to a common purpose, goals & working approach  Working Groups  Pseudo-Team ? Potential Team Real Team  High Performance  Team

Slide 14: Performance Indicator 9  Working Groups Deeply  committed to Pseudo-Team  each other’s Potential Team personal  Real Team growth & High  success Performance Team

Slide 15: Shared Leadership Formal Informal Leadership Leadership = Leadership Function

Slide 16: What We Put Into A Team Performance Results Mutual Problem Solving (Small number Problem Technical/ Mutual Solving Of people) Small number Function Technical/ Of people Function Individual Interpersonal Individual Interpersonal Specific goals Common approach Personal Meaningful purpose Collective work Growth products Specific goals Common approach Meaningful purpose

Slide 17: What We Get Out Of A Team Performance Performance Results Results Problem Mutual Solving Small number Technical/ Of people Function Individual Interpersonal Collective Specific goals Common approach work Personal Meaningful purpose Collective work Products Growth products Personal Growth

Slide 18: Exercise – Introduction Best Team – Worst Team  Teams of 5/6  Individual review (GRIP)  Team review  Team selection  Team presentation  Debriefing

Slide 19: The Grip Tool 1. Specific outcomes G 2. Understood & committed to by all Goals 3. Shared leadership 4. Resources – sufficient & optimized Resources R 5. Everyone knows their roles Roles 6. Decisions based on expertise Decisions 7. Trust & openness Interpersonal I 8. Conflict – open & constructive Relations 9. Everyone's needs met 10. Work organized to meet goals P 11. Processes – modeled & rehearsed Processes 12. Work & communication optimized

Slide 20: The Grip Tool 1. Specific outcomes G 2. Understood & committed to by all Goals 3. Shared leadership Specific Shared Understood Activity Outcome Committed to Outcomes leadership

Slide 21: The Grip Tool Resources 4. Resources – sufficient & optimized R Roles 5. Everyone knows their roles Decisions 6. Decisions based on expertise Resources – sufficient Everyone knows Decisions Resources – optimized Their roles Expertise

Slide 22: The Grip Tool 7. Trust & openness Interpersonal I 8. Conflict – open & constructive Relations 9. Everyone's needs met Trust Conflict – open Needs constructive Met openness

Slide 23: The Grip Tool 10. Work organized to meet goals P 11. Processes – modeled & rehearsed Processes 12. Work & communication optimized Organized Optimized Modeled

Slide 24: Hook Phrase A “catchy” phrase  Simple  Memorable  Positive  Some benefit?  Rhyming?

Slide 25: Exercise Best Team - Worst Team Presentation Debrief

Slide 26: Critical Team Elements What are the critical elements that help shape world class teams?

Slide 27: Small In Number 1. Convene easily and frequently? 2. Communicate with all members? 3. Discussions open and interactive? 4. All understand roles & skills of others? 5. Do we need more people? 6. Are sub-teams needed?

Slide 28: Represented Skills  Are all three skills represented? – Functional/technical – Problem-solving/decision-making – Interpersonal Skill potential adequate for team's goals?  Critical skills missing or underrepresented?  Will team invest time to develop skills?  Introduce new skills as needed? 

Slide 29: Broader Meaningful Purpose Deeper aspiration?  Is it a team purpose?  Is it clear?  Meaningful themes?  Is it important? 

Slide 30: Specific Performance Goals Clear, simple, and measurable?  Realistic & ambitious?  Allow small wins?  Relate to team work-products?  Relative importance clear?  Agreed to by all members  Goals articulated uniformly 

Slide 31: Goal Setting In Teams Activity Outcome Focus on outcomes Goal Setting not activities • Quantitative Choose good • Leading measures • Time based of success •Too little? Provide •Too much? Good stretch Link to goals For synergy of others

Slide 32: Working Approach Clear, understood & agreed to?  Will it result in objectives?  In line members’ skills?  All members contribute fairly?  Consistent with other demands?  Does it provide for  – Open interaction – Fact-based problem solving – Results-based evaluation?

Slide 33: Individual & Joint Accountability  Individually and jointly accountable – Purpose, Goals, Approach, Work-products? How do you measure progress?  Do all members feel responsible?  Clear on single & joint responsibilities?  “Only the team can fail”? 

Slide 34: The End