TMA - a leading software outsourcing company in Vietnam ( www.tmasolutions.com )
`14 years of experience in software outsourcing
`Engineering team exceeds 1,200 people
`Clients includes world leading companies from 20+ countries
`11 offices (6 in Vietnam and 5 overseas)
`CMMi Level 5, TL 9000 and ISO 9001:2000
Email contact: sales@tmasolutions.com
3. TMA Overview
Leading software company in Vietnam
Currently 1,200+ engineers
Clients include world leading companies: Avaya, Alcatel-Lucent, Ericsson,
Genband, Siemens, Amdocs, Nortel, NTT, NEC, Toshiba, Andrew, IBM, Oracle,
Flextronics, Juniper Networks, Shoretel, GBST, FCS, Brightstar
15+ years experience in R&D software outsourcing
Telecom & Networking
Business & Mobile applications
Clients from 20+ countries
Overseas offices: Canada, USA, Europe, Japan, Australia
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4. Service Offerings
Software Development Software Testing
• Full-cycle development • Test solution, planning and design
• Implementation • Test execution and reporting
• Maintenance and supporting • Full product verification support
• Application porting
Professional Services
• User training and deployment
• Production support (24/7, On-call, Onsite)
• Troubleshooting, patching and hot fixes
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5. Our People
Hire only top 5% of candidates
90% B.Sc, 10% M.Sc/PhD
•US
40% have overseas experience •Canada
All engineers can speak English •Ireland
•France
•Japan
•India
•Australia
•Singapore
Overseas
•Denmark
experience
40%
•Turkey
•Brazil
•China
•Hong Kong
•Korea
•Malaysia
•Indonesia
•Philippine
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6. Technical Competencies
Core and Enterprise networks
Telecommunications o VoIP
& Networking o Wireless
o Network Management
Finance, Retail, Healthcare, E-commerce
Business o C#, VB.Net, Java, C/C++, PHP, Ruby, Perl
o SharePoint, Alfresco, Vignette
Applications
o Crystal Report, Jasper Report
o SQL Server, Oracle, MySQL, PostgreSQL
Enterprise and Consumer products
Mobile o iOS, Android, Windows Phone,
Applications Windows 8, Blackberry, Symbian, HTML5
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7. Sample Telecom Projects
Service Edge Router/GGSN Blade Servers
Mobile Centrex Security Router
IVR Firewall
Contact Center Network Management
Soft phone development Access Management
Dual-mode Mobile Phone Lab Manager
Carrier VoIP and Applications Enterprise Communication Systems
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8. Sample Business Applications
Retail Management Web Store
Bid Management Online Fax
Web-based Marketing Solutions Timesheet
Web-based Business Tools Event Notification
Financial Analyst Tool ECM and Collaboration System
BI Financial Reporting Commodity Handling Solutions
Survey Messaging Server
Yellow Pages Electronic Health Record
Hotel Management Human Resource Management
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9. Sample Mobile Applications
Mobile Catalogue Mobile Furniture Soft Phone
Mobile Media 3D apps Roaming Apps
Visual Yellow Pages Mobile Traffic Mobile QoS
Dual Mode Phone Mobile Conference Hotel Apps
Mobile Survey Location Finder Retail Apps
Mobile Self Services E-Book & Magazine Reader Work Site Auditing Tool
Auto SMS Mobile Directory Mobile Messaging
Secure SMS Sale Analysis Tool Task Manager
Auto Voice Insurance Quotation Tool Mobile Backup & Security
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10. Why TMA?
Track records
Completed successfully many projects for world leading
companies: Avaya, Alcatel-Lucent, Genband, Siemens, Amdocs,
Nortel, IBM, Flextronics, NTT, NEC, Toshiba, Shoretel, FCS
15+ years of experience in providing software services
Wide-range of technologies
Large and complex projects
Leverage TMA’s experience and brand name in attracting
and retaining talent
University interaction program with 20+ universities
Guarantee < 10% attrition
Ability to scale
Human resources and infrastructure
Well-established quality process
Based on CMMI Level 5, TL 9000, ISO 9001:2000
Meet stringent requirements from leading companies
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11. Appendices
Technical Skill Set
Cloud Migration Services
Quality Process
Project Management Tools
Security & IP Protection
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12. Technical Skill Set
Domain Sub-domain Skills
VoIP, NGN, IMS, MPLS, GSM, UMTS, GPRS, CDMA, ISDN, PSTN, VRRP, SIP,
Technologies
SNMP, 802.11-WiFi, 802.16-WiMax
Signaling & Protocols SIP, H.323, H.248/MEGACO, SS7/CCS7, Codecs, ISDN
Network Management SNMP, OSS/BSS, Oracle, FTP, SFTP, ISAM, SOAP, XML
Telecom/Networking IMS Core, SIP, RTP, RTSP, HTTP, SSH, DHCP, SNMP, Unified
Applications/Services
Communication,Contact Center,Audio Voice Services
Layer3 Protocols/Routing ICMP, BGP, ISIS, MPLS, OSPF
Layer2 Protocols 1483 Bridge Group, ARP, STP, L2TP, PPP
Infrastructure/Security ATM, TCP/IP, LAN/VLAN, NGN, MPLS, IPv6, IPSec, SSH
Platforms iOS, Android, Symbian, Blackberry, Windows Phone, Windows 8
Mobile WML/xHTML, HTML5, SMS, OTA SMS, GPS/LBS, 3D/OpenGL, AR, QR Code,
Technologies
Camera, Streaming, Softphone, Call control
OS Platforms VxWorks, Linux/Real-time Linux, Android
Embedded Device Drivers & Firmware Infrared, Line Module, IO driver, USB, Sound, Keyboard, LCD
Programming Languages C/C++, Java, Perl, TCL/TK, Assembly, Unix Shell Script
Java Java, JavaScript, J2SE, J2EE, JSF, JMS, JavaMail
C/C++ C/C++, MFC
Custom Applications
Microsoft C#, ASP/ASP.NET, VB.NET, VB, SharePoint
Other Languages PHP, Perl, Python, Ruby on Rails
Database Database Microsoft SQL Server, Oracle, MySQL, PostgreSQL
Java J2EE, J2SE, J2ME(JSP/Servlets, AJAX, JMS, RMI,JavaMail)
Microsoft ASP, .NET(ASP.NET, VB.NET, C#, ADO.NET)
Web Technologies
Other Languages PHP, Perl, Python, Ruby on Rails
Technologies HTML/DHTML, XHTML, XML, ActiveX, COM/DCOM, SOAP
Technologies Java, PHP, Perl, Python, Ruby on Rails, Apache, Linux
Open Source
Solutions osCommerce, Alfresco, SugarCRM, Bugzilla, Redmine
Data-driven automation scripts, GUI-independent scripts, Language-independent
Script Techniques
Product Verification & scripts
Validation Tracking Tools TCAT, Quality Centers, Clarify, Remedy, Team Track
GUI/CLI Test Tools WinRunner, SILK, QA Run, Robot Test, TCL/TK, Perl, Java 12
13. Cloud Migration Services
SaaS implementation: implement a SaaS solution or transition a current
application to a SaaS model
Application development based on Cloud: build and maintain a custom
application by using cloud delivery platforms such as Azure, Force.com, Amazon,
Google AppEngine, etc.
Porting application to Cloud: port current applications to new platforms
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14. Quality Process
Certified by international quality standards
CMMI-Level 5
ISO 9001:2000
TL 9000
Integrating different methodologies:
RUP/Iteration, Agile/SCRUM, XP
Dedicated Quality Assurance team for all projects
To make sure all engineers follow process consistently
Regular reporting of productivity and quality metrics to clients
To demonstrate performance and quality improvements
Weekly Review Monthly Review Milestone Review
Task status Overall status Status
Schedule deviation Accomplishment Achievement
Effort deviation Milestones Best practices and
Productivity Metrics lessons learnt
Quality Risks, issues & actions
Risks, issues & actions Process application
Staffing
Training
Improvement
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15. Project Management Tools
Task My Timesheet
Management
CR Tracking
Online Review
SCRUM PM
Risk (Agile)
Management Project
Management
Tool
Test Manger
MA Tracking
Report System
Chat Catcher
Import
WIKI Others
News Checklist
Forum RTM
File Management
Project Reports
Document Management
Repository (Integrated with SVN)
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16. Security & IP Protection
Physical Security Human Resources & Organization
24/7 security guards Mandatory security training for all new hires
24/7 power supply NDA agreement signed by all staff
Magnetic ID card authentication Dedicated security group
CCTV Security prime in each project/group
Network Security Data Security
Secured, separate subnet for each No storage media or camera allowed
client File transfer outside the company not permitted
VPN available between TMA and Firewall system and log checking
client
Firewall with integrated IPS
(Intrusion Protection System) Backup/Recovery
Anti-virus software for all Business Continuity Plan (BCP) for the whole
computers company and Operational Continuity Plans (OCP)
Virus screening of all incoming & for each project
outgoing emails Data backup plan for each project
All software are scanned for virus Backup tapes stored on-site & off-site in secure
before delivery and safe (water proof, fire proof) cabinets
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17. For more information, please contact:
Business Development
Email: sales@tma.com.vn
Tel: +84-839-903-848, ext 5476
Mobile: +84-908-676-212
North America number: +1 909-297-8899
Australia number: +61 414 734 277
www.tmasolutions.com
www.mobi-development.com
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