5. GOODNEWS
Goodwill of Delaware & DE County, Inc.
Fall 2008, Vol. 5 Issue 3
INSIDE THIS ISSUE
President’s Message . . . . . . .2
Kirkwood Job Fair . . . . . . . . . .3
“Can-Do” Spirit . . . . . . . . . . . . .3
Communications Technology
Graduation . . . . . . . . . . . . . . .3
Promotions . . . . . . . . . . . . . . .4
Just Smile . . . . . . . . . . . . . . . .4
Comcast Honors Goodwill . . .4
Goodwill Advocates Urge
Congress to Invest in the
Front: Julie Fitzsimmons, Bridget Denara, Ted Van Name, Merrily Schiavone
American Worker . . . . . . . . . .5
Back: Edd Connor, Teresa DeVries, Karl Kalbacher, Amy Eschenbrenner,
LaBarre Everette
Goodwill celebrates
Kirkwood Grand Re-Opening
Goodwill of Delaware and Delaware County celebrated the Grand Re-Opening of
our Kirkwood Highway Store on Thursday, July 31st. The New Castle County
Chamber of Commerce Ambassadors were in attendance and Karl Kalbacher,
NCC Director of Redevelopment, presented Goodwill President and CEO Ted Van
Sat. October 25th
Name with a tribute from County Executive Chris Coons.
1-8 p.m. at the Tubman The popular Kirkwood Highway Goodwill Store had been closed since the end of
May for renovations. Updates include, among other things, a new floor, new
Garrett Riverfront Park lighting, new layout, fixtures and fresh paint. Kirkwood customers were delighted
with the new look – along with the lower prices - and ready to shop.
This premier, family-friendly event
The remodeling of the Kirkwood store comes a little less than a year after the
will feature a day filled with live
opening of one of Goodwill’s newest stores in Bridgeville, Sussex County. A design
music from a host of local bands
including Ange&Ris, Love template for the remodel of existing Goodwill stores throughout the Delaware and
Delaware County region, the fresh layout, lighting, colors and visual elements
Seed Mama Jump, Plastic
provide a new perspective on the pre-owned retail market.
Parts and The Gritzz. Please
“Our new and renovated stores are designed with the customer in mind.” said Tina
join us and support our efforts to
Daniels, Goodwill Director of Marketing, “They are bright, spacious – and give the
improve the quality of life for so
customer a sense of familiarity and consistency from store to store. Basically, we
many people in our community by
want everyone who walks through the doors to have an overwhelmingly positive
empowering them to thrive
experience.”
through the power of work.
www.goodwillLIVE.com Remodeling plans for other Goodwill stores are in the works – beginning with the
Claymont location on Philadelphia Pike.
Your donations go right to work.SM
6. President’s Message ...
LOCATIONS
Hello all:
CORPORATE OFFICES
The Goodwill Center
300 East Lea Boulevard
As we begin our planning for 2009, I can’t help but think “where
Wilmington, DE 19802
has the time gone?” It seems that we were just catching our
(302) 761-4640
breath from the end of the year donation surge and dealing with
Kent County Office
this challenging economy and here it is fall.
1678 South Governors Avenue
Dover, DE 19904
Career Services (302) 741-0456
Two weeks ago we had a day-long retreat to identify the 2009
Janitorial Services (302) 741-2083
Corporate Goals while integrating them with our Strategic Goals.
Sussex County Office
Participants were the Goodwill Leadership Team, Board members,
Store and Donation Center
Route 13, Bridgeville
Edd Connor, Sarah DiLuzio and Chris Quintenila and facilitator, Rob
(302)377-8561
Ted Van Name Cook. Jack Markell, Gubernatorial Candidate for Delaware, and Dr.
President/CEO
RETAIL LOCATIONS
Ira Wolfe, author of The Perfect Storm 2.0, spoke to us of the state
Bear, DE
and regional trends for business, workforce, economy and service needs. Frank and open
Fox Run Shopping Center
334 Fox Hunt Drive
discussions transpired as the day wore on and consensus was achieved by the close for our
(302) 834-6780
Brid geville, DE
Route 13
18178 Sussex Highway
2009 Corporate Goals.
(302) 337-8561
The 2009 Goal Categories for Goodwill are:
Boothwyn, PA
Willowbrook Shopping Center
3294 Chichester Avenue
Mission Services Safety and the Environment
(610) 494-8412
Marketing Goodwill Financial Management
Chadds Ford, PA
Route 202 North
Performance Excellence Employee Development
(610) 558-3722
Retail Management
Cla ymont, DE
2701 Philadelphia Pike
(302) 798-9047
Dover, DE
Each year we also select a Corporate Initiative. This is something that we recognize as
Gateway West Shopping Center
Rt. 8 and Saulsbury Road
important to serving our mission but not at a point that we can make it a goal due to our
(302) 678-4602
knowledge of the subject. This year’s Corporate Initiative is Family Strengthening: Goodwill
Rodney Village Shopping Center
Rt. 13 South
recognizes that in order to be successful in advancing our Mission we must provide
(302) 674-9071
education and support services to strengthen families. Strategies: Implement Education
Holmes, PA
and Scholarship Programs, provide financial education and assistance, enhance our
MacDade Plaza Shopping Center
2137 MacDade Boulevard
benefit programs and connect with community resources.
(610) 586-6360
As someone once said “A goal without a plan is just a wish.” Our task now is to assign plans
Middletown, DE
Middletown Square Shopping Center
and measurements to each of these goals and present them to the Board of Directors for
801 North Broad Street
approval in September.
(302) 376-6258
Millsboro, DE
Route 113
339 E. Dupont Highway
Take care and be safe
Mid-Sussex Shopping Center
(302) 934-9146
Respectfully,
Newark, DE
311 Newark Shopping Center
(302) 453-1430
Swarthmore, PA
Swarthmorewood Shopping Center
752 South Chester Road
(610) 543-4399
Ted Van Name
Wilmington, DE
Gordy Plaza Shopping Center
4317 Kirkwood Highway
(302) 993-0413
OUTLET STORE
COMPUTER RECYCLING CENTER
CAR AUCTION
Wilmington, DE
The Goodwill Center
300 East Lea Boulevard
(302) 504-1723
Edward F. Connor, Jr. , Board Chair
ATTENDED DONATION CENTER
Hockessin, DE
Ted Van Name, President/CEO
Wachovia Bank
7270 Lancaster Pike
2 GOODNEWS Spring 2008
7. Goodwill Customers’ “Can-Do” Spirit Feeds the Hungry
Customers of Goodwill stores ….and their name on a paper “can” – “We’ve really been hit hard with
throughout Delaware and Delaware displayed in a prominent spot in requests for food this year,” said
County showed their generosity by the store. Regina Jones, Director of Career
contributing over $9,500 to feed the Development Services. “We are so
Along with dollars, many customers
hungry during Goodwill’s Spring “Can- grateful to our customers for
also donated non-perishable food
Do” drive during May. Customers in responding to our call. Because of
items including pasta, canned goods,
all fourteen stores were asked to their generosity, families who are
dried milk…and more to the Goodwill
donate a dollar with each purchase, really hurting will rest a little easier
Food Closet.
earning them a heartfelt thank you knowing they won’t go hungry.”
Goodwill of Delaware & Delaware County
Graduates First Communications Technology Class
Goodwill of Delaware and Delaware County celebrated the nationally-recognized certifications in-hand.”
graduation of our inaugural Communications Technology
The Goodwill Communications Technology Training Program
Training class on June 12th. The graduates, Taesean
employs a unique, hands-on approach to training through
Weathers, Jaquell Sudler and Kevin Fitzgerald, all students
the use of a project-based learning environment. Students
at Chester YouthBuild in Chester, PA, were presented with
learn industry-demanded skills in the areas of Copper
national certifications in
Cabling, Fiber Optic
copper wiring, fiber-optics
Cabling and Home
and smart home electronic
Entertainment
installation.
through the use of
Goodwill of Delaware and telecommunication
Delaware County - the first manuals and
Goodwill to offer this simulated work
portable, low-voltage, stations. Training labs
technology-based training, are portable and
launched the new classes can be taught
Communications in a variety of
Technology Training environments.
Program earlier this year
“We are excited by the
thanks, in part, to a grant Rich Peyton, Communications Instructor, proudly stands with the opportunity to offer
from The Welfare first Communications Technology Training class such high-caliber
Foundation, Inc.
technical training to
The mission of Goodwill is to improve the quality of life for clients throughout Delaware and Delaware County,” said
people with barriers to employment through vocational Colleen Morrone, Goodwill Chief Mission Officer. “This really
services and job opportunities. Chester YouthBuild offers expands our capabilities and allows us to serve the needs of
economically and socially vulnerable young adults the even more people by providing quality technical training to
opportunity to become self-sufficient, responsible, consumers; and qualified, skilled job candidates to local
contributing members of the community by providing the businesses.”
opportunity to develop academic, trade, leadership and
The low-voltage electric background taught in
employment search skills. As such, Goodwill’s new
Communications Technology programs are highly sought-
Communications Training program was a perfect fit.
after by telephone system wiring, computer/data wiring,
“This was a terrific opportunity for Goodwill and Chester satellite communications and cable TV companies – as well
YouthBuild to join forces for a common cause,” said course as contractors who work with those technologies and
instructor and Senior Goodwill Career Development electricians interested in expanding their businesses
Specialist Rich Peyton. “Since the program is portable, we opportunities. The U.S. Department of Labor has identified
were able to actually bring everything we needed – manuals, electricians as an in-demand occupation with higher than
instruction materials, etc to them. The students really average growth rates through 2012.
worked hard – and now they can continue on their way with
3
8. Goodwill Promotes Sherman and Kee
Goodwill of Delaware & Delaware County, Inc. announces the
promotion of Marshall Sherman, CPCU, from Director of Loss
Prevention & Safety to Vice President of Facilities and Risk
Management. Sherman, who has over 25 years of safety
management experience, will manage Operations,
Transportation, Bale and Car Auctions – in addition to Safety
and Facilities. Sherman joined the Goodwill of Delaware and
Delaware County team in 2006.
Karen Kee, formerly Associate Vice President of Sales and
Operations, has been promoted to Vice President of Sales.
Kee, who has over 14 years of retail management experience,
oversees 14 retail stores and Goodwill’s on-line auction site. Marshall Sherman, Karen Kee,
Kee has been a member of the Goodwill of Delaware and Vice President of Sales
Vice President of Facilities
Delaware County team since 1995. and Risk Management
Goodwill Honored Just Smile
Comcast formally On August 29th, Goodwill of Delaware and Delaware County
recognized Goodwill celebrated the graduation of the 27th ShopRite cashier training
of Delaware and class. During the ceremony, graduate speaker Rashidah Roane
Delaware County, Inc. recited the following motivational poem titled “Just smile”.
for demonstrating
consistent
What a bad day I’m having and I just got to work .... just smile.
leadership in the
community by
I get to the store and signed onto my register and my first
presenting the
custermer is a jerk... oh my... just smile.
organization with
the celebrated “Hello, thank you for choosing ShopRite, Do you have a price
xxxxx
Comcast Cares in Plus Card, any coupons or rain checks?”... just smile.
the Community Award at Blue
Rocks Stadium in August. Of course, 15 coupons, 2 rain checks and an order totaling
$250; and this one here wrote a bad check... just smile.
Comcast Vice President of Government and
Community Affairs Bo Sanders presented this My manager and I noticed the card said one thing and the check
distinguished award to Goodwill President and said something else and
CEO Ted Van Name just prior to the start of the together we turned to the
Blue Rocks game against the Myrtle Beach customer and just smiled.
Pelicans. Lucky Goodwill employee Jevon Young
“Mamm, do you have another
had the honor of throwing out the first pitch while
from of payment? We are
Goodwill staff, friends and family members
unable to process your check”,
cheered him on from the stands.
just smile.
“Thanks so much to Comcast for this
recognition,” remarked Van Name. “I appreciate Oh boy, let me tell you she laid
this opportunity to represent Goodwill – and me out till I felt my body tingle.
further our mission to help people in need.” I counted out her change.
“Thank you for shopping at
“What a great night!” commented Tina Daniels,
ShopRite, have a great day,
Director of Marketing. “We’re so honored to
Rashidah Roan
come again”. Oh, guess what,
receive this award…and with this enthusiastic e
I made it through by just ShopRite Cashier
crowd, you couldn’t ask for a better venue to Training graduate
,
August 2006
smiling.
spread the word about Goodwill!”
4 GOOD NEWS Spring 2008
9. Goodwill Advocates Urge Congress to
Invest in the American Worker
More than 50 representatives from such as document management, food end-of-life technologies such as TVs and
Goodwill Industries®, including Goodwill service and janitorial services. Goodwill computers. Goodwill supports
of Delaware and Delaware County, believes Congress should increase legislation that recognizes that nonprofit
gathered on Capitol Hill on June 25th, to employment opportunities and choice of organizations collecting electronic
urge Congress to make real investments employment settings within the goods are acting for the benefit of the
in the American workforce through AbilityOne program; promote, encourage community and should not bear the
federal job training financial burden of disposal. In
programs. 2007, Goodwill of Delaware and
Delaware County recycled over
“For the first time in the past 8.9 million pounds of material -
several years, including electronic goods.
unemployment rates have
begun to rise and more than Second Chance Act:
7.6 million Americans are Now that the Second Chance Act
unemployed,” says Ted Van has been signed into law,
Name, President and CEO of Goodwill is urging Congress to
Goodwill of Delaware and fund the act in the FY 2009
Delaware County. “In federal budget so that
Delaware alone we’ve seen organizations like Goodwill can
an 11% jump in better help communities meet
unemployment between the needs of formerly
April of 2007 and April of incarcerated people by providing
2008. Job training comprehensive and coordinated
programs, like those offered services to help reintegrate ex-
by Goodwill of Delaware and Jim Gibbons, CEO or Goodwill International, speaking to offenders into society.
are Congressman Walter Jones of North Carolina.
Delaware County,
helping people who are Workforce Investment Act:
affected by the economic slowdown. and develop procurement opportunities Goodwill Industries International
Now is not the time to cut funding for our that lead to the creation of more jobs; supports increased funding for the
most valuable economic resource — the and ensure compliance and integrity Workforce Investment Act (WIA) in the FY
American worker.” within the program. 2009 budget to meet the skills
development needs of job seekers,
Goodwill will offered recommendations Electronics Recycling: workers and employers. Separate
to Congress on several important pieces Goodwill Industries International funding streams for youth, adult and
of legislation, including: strongly supports safeguards for dislocated worker programs should be
environmentally sound disposal maintained to ensure these populations
practices, as well as the development of are adequately served. Goodwill also
Javits-Wagner-O’Day (JWOD)
national solutions such as product urges Congress to make WIA
Act/AbilityOne Program:
Through more than 600 nonprofit recovery requirements for electronic reauthorization a priority this year.
agencies, the AbilityOne program manufacturers and tax incentives for
creates employment opportunities for businesses and individuals that recycle. Green Jobs Act:
some 45,000 people who are blind or Goodwill supports the enactment of Goodwill urges Congress to fund the
have severe disabilities. These workers legislation that would create a national Green Jobs Act. Training for green jobs
provide a broad range of commercial framework to address the increasing is an essential investment in a skilled
services to the federal government, volumes of electronic product scrap and American workforce.
Kirkwood Store Job Fair
open positions including branch managers, assistant
Goodwill of Delaware and Delaware County, Inc., one of
managers, production associates, back room supervisors and
Delaware’s top 100 employers, hosted a job fair from 9:00 am
customer service associates. To date, this is one of the most
to 3:00 pm on Monday, July 14th at their Kirkwood Highway,
well-attended job fairs in Goodwill history.
Wilmington location. Over 140 applications were taken for
Spring 2008 GOODNEWS 5
11. GOODNEWS
Goodwill of Delaware & DE County, Inc.
Summer 2008, Vol. 5 Issue 2
INSIDE THIS ISSUE
President’s Message . . . . . . .2-3
2008 Annual Luncheon . . .1 & 4
Active Adult Expo . . . . . . . . . . .5
Board Member updates . . . . .5
Communications Technology
update . . . . . . . . . . . . . . . . . . .5
Sussex Grand Opening . . . . . . .6
Local recording artists choose
Jack Varsalona, President of Wilmington University, presented Employee of the
Goodwill . . . . . . . . . . . . . . . . . .6
Year Barbara Maddams with a full Scholarship to Wilmington University.
Goodwill Honors Award-Winner at
Harlan goes “Green” . . . . . . . .7
2008 Annual Awards Luncheon
Goodwill Price drop . . . . . . . . .7
Goodwill of Delaware and Delaware County, Inc. and nearly 500 guests, honored
Kirkwood Highway a number of organizations and individuals during the Annual Goodwill Awards
Renovations
Luncheon on April 25th at The Chase Center on the Riverfront in Wilmington.
This year’s Luncheon Chair, Connie Bond Stuart, President of PNC Bank, Delaware,
Renovations at the Kirkwood joined Master of Ceremonies Kevin Reilly, former Philadelphia Eagle, to recognize
a number of remarkable individuals who are extraordinary examples of the
Highway store began on June 2nd.
Goodwill mission in action– including Darnell Huff, Senator William V. Roth, Jr.
Although the store is closed, the
Achievement Award Winner; Lawanda Lucas, Personal Achievement Award Winner
donation area will remain open
and Gerald Kane, Graduate of the Year. Their inspiring stories of courage, hope
with new hours (see below).
and perseverance in the face of overwhelming odds, are testament to the enduring
Renovations will include, but are power of work…and the human spirit.
not limited to, a new floor, new
In addition, Goodwill also recognized the outstanding individuals and
lighting, new layout and fresh organizations who, through their support and commitment, have played an integral
paint and should take 6-8 weeks. role in moving the Goodwill mission forward. This year’s honorees included
Look for our Grand Re-opening Advocate of the Year, U.S. Senator Tom Carper; Volunteer of the Year, Alice Smith-
Coleman; Employee of the Year, Barbara Maddams; Business Partner of the Year,
sometime in July!
the Delaware Solid Waste Authority; Community Partner of the Year, J.P. Morgan
We apologize for any Chase and Employer of the Year, the State of Delaware, Division of Professional
inconvenience. During Regulation.
renovations, please visit one of For 87 years, the mission of Goodwill of Delaware and Delaware County, Inc. has
our other 13 retail locations. been to improve the quality of life for individuals with barriers to employment
through vocational services and work opportunities. The Goodwill Annual Awards
Kirkwood Donation Hours:
Luncheon, Goodwill’s only fundraiser of the year, plays a vital role in raising
Monday - Saturday 9 a.m. - 5 p.m.
awareness and funds to support Goodwill’s job training and placement programs,
Sunday Noon - 4 p.m. which improve the lives of individuals and families throughout Delaware and
Delaware County.
Your donations go right to work.SM
12. President’s Message ...
LOCATIONS
Celebrate!
CORPORATE OFFICES
The Goodwill Center
300 East Lea Boulevard
A record number of people celebrated the accomplishments of
Wilmington, DE 19802
(302) 761-4640
Goodwill’s graduates, employees, advocates and contributors at
Kent County Office
The Goodwill Awards Luncheon on April 25th. Connie Bond Stuart,
1678 South Governors Avenue
Luncheon Chair and President, PNC Bank Delaware, kicked-off the
Dover, DE 19904
Career Services (302) 741-0456
event by recognizing how the Power of Work transforms lives
Janitorial Services (302) 741-2083
thanks to the everyday hard work of Goodwill’s staff and
Sussex County Office
volunteers. Ms. Stuart also thanked the Luncheon Committee (see
Store and Donation Center
Route 13, Bridgeville
page 4 for complete listing) for their hard work in exceeding its
(302)377-8561
Ted Van Name
goals and for providing funds for Goodwill’s programs. The
President/CEO
RETAIL LOCATIONS
Reverend Maurice L. Butler, Pastor of Elizabeth African Methodist
Bear, DE
Fox Run Shopping Center
Episcopal Church, gave the invocation to the throng and lunch was begun.
334 Fox Hunt Drive
(302) 834-6780
FACT: The 2008 Awards Luncheon sold 556 seats, 468 in attendance and raised $94,395
Brid geville, DE
in revenues of which $60,000 will fund Goodwill programs.
Route 13
18178 Sussex Highway
(302) 337-8561
Kevin Reilly, Master of Ceremonies, gave a rousing welcome and introduced the elected
officials before turning the podium over to Jack Markell, Treasurer, State of Delaware, who
Boothwyn, PA
Willowbrook Shopping Center
thanked Goodwill for its work in providing a “hand up” to so many people. Next, Doug
3294 Chichester Avenue
(610) 494-8412
Cornforth, Goodwill’s Board Chair spoke of the amazing “Power of Work” our 500+
associates bring everyday to their job, whether it is sorting clothing, providing janitorial
Chadds Ford, PA
Route 202 North
services or teaching and counseling consumers in our programs. He went on to say that
(610) 558-3722
the excess funds generated through Goodwill’s businesses go directly to Goodwill’s mission
Cla ymont, DE
of improving people’s lives by giving a hand up and not a hand out.
2701 Philadelphia Pike
(302) 798-9047
FACT: In 2007 Goodwill provided over 4,600 services to people that resulted in jobs for
Dover, DE
over 800 people.
Gateway West Shopping Center
Rt. 8 and Saulsbury Road
(302) 678-4602
Every year the task of selecting the award winners is more and more daunting considering
Rodney Village Shopping Center
that the pool from which we choose is constantly growing. To only recognize 3 or 4
Rt. 13 South
(302) 674-9071
individuals is a supreme tribute to them. This, however, in no way diminishes the
accomplishments and successes of our many consumers, graduates and team members.
Holmes, PA
MacDade Plaza Shopping Center
2137 MacDade Boulevard
It is my pleasure to present the 2008 Goodwill Award Winners….
(610) 586-6360
Middletown, DE
I had the honor of introducing our first honoree, The Honorable Senator Tom Carper,
Middletown Square Shopping Center
Advocate of the Year. Senator Carper, a Goodwill donor for many years frequently takes
801 North Broad Street
(302) 376-6258
time to visit Goodwill Stores and Career Training facilities throughout the state. The Senator,
Millsboro, DE
a steadfast advocate of the “Power of Work” has even referred people to Goodwill for a
Route 113
339 E. Dupont Highway
“hand up” through Goodwill training and job placement programs. Please see page 3 for
Mid-Sussex Shopping Center
the Senator’s letter thanking Goodwill for its work.
(302) 934-9146
Newark, DE
Rich Von Stetton, Senior Manager, accepted the Business Partner of the Year award for
311 Newark Shopping Center
the Delaware Solid Waste Authority. In addition to having recycling centers at two
(302) 453-1430
Goodwill sites, the DSWA and Goodwill have partnered numerous times to assist the
Swarthmore, PA
Swarthmorewood Shopping Center
citizens of Delaware in recycling from electronics to household goods.
752 South Chester Road
(610) 543-4399
FACT: In 2007, Goodwill recycled 8,956,684 lbs of material including electronic goods,
Wilmington, DE
bale, shoes, books and scrap metal
Gordy Plaza Shopping Center
4317 Kirkwood Highway
(302) 993-0413
OUTLET STORE
COMPUTER RECYCLING CENTER
CAR AUCTION
Wilmington, DE
The Goodwill Center
300 East Lea Boulevard
(302) 504-1723
Doug Cornforth, Board Chair
ATTENDED DONATION CENTER
Hockessin, DE
Ted Van Name, President/CEO
Wachovia Bank
7270 Lancaster Pike
2 GOODNEWS Spring 2008
13. After years of struggling to hold a job, Lawanda was referred to
The Community Partner Award was given to J.P. Morgan Chase.
A Goodwill partner since 2002, J.P. Morgan Chase has funded Goodwill where she was able to learn and retain basic janitorial
Goodwill Food Service Training, ShopRite Cashier Training, assignments. After completing the program in June 2003,
Member for Life and The Job Resource Center at Goodwill’s Lawanda was hired by Goodwill in the Gateway Store in Dover –
Corporate Goals & Results
headquarters. Marge Verduchi and Daryl Graham of J.P. Morgan where she remains to this day.
Chase also provide financial literacy training for Goodwill The Senator William Roth, Jr. Achievement Award, presented in
consumers and employees. Accepting the award this year was honor of Delaware’s late great Senator who advanced the rights
Kevin Schuck, President of Chase Bank, USA for of people with disabilities, is given to an employee who has
J.P. Morgan Chase. demonstrated that integrated, sheltered employment promotes
FACT: Goodwill’s partnership with the Kenny Family ShopRites of self-esteem and good job performance. Suffering from mental
Delaware and Wakefern Foods has provided customer service retardation and adjustment disorder, award-recipient Darnell
and cashier training that resulted in Huff, has faced many challenges. In 1992,
over 100 people being hired by Darnell enrolled in Goodwill’s
ShopRite. Retail Skills Training Program.
After successfully completing his
The Employer of the Year Award is
training Darnell was hired as a
given to the business or organization
retail clerk in the Goodwill store in
which has encouraged full
New Castle. Now, after 16 years,
integration of people with disabilities
Darnell is still employed at Goodwill
into their workforce and the social
– as a production associate at the
activities of their company. This
Fox Run store in Bear.
year’s winner, The State of
The Graduate of the Year Award is
Delaware Division of Professional
Regulation (DPR) hired 7 Goodwill given to a consumer who transitions
employees to fulfill their mission to from a Goodwill training program to
“ensure the protection of the successful employment outside
health, safety Goodwill. In 2006, after struggling
and welfare of the citizens of for years with a visual disability,
our state.” unsteady housing and legal troubles,
Gerald Kane, this year’s award
Harriet Windsor, Delaware’s
winner, enrolled in Goodwill’s
Secretary of State and James
ShopRite Training Program. Upon
Collins, Director of DPR, accepted
graduation from the program, Gerald
this award.
was hired by ShopRite as a cashier -
FACT: Goodwill Staffing Services and was subsequently promoted to a
for temporary and long term job maintenance position. Today, Gerald
placements, provided 15,3279 is still working at ShopRite.
hours of jobs in 2007.
The Employee of the Year Award
The Volunteer of the Year recognizes an individual who exceeds
Award, named after Goodwill of expectations in supporting the
Delaware’s founder, the Reverend John H. Beauchamp, is Goodwill mission. Over her 17+ year
given to the individual who dedicates his/her time, energy and career, award recipient Barbara Maddams, has touched the lives
talent to help Goodwill achieve its mission. This year’s winner, of many Goodwill team members. Her current position is
Alice Smith- Coleman, served 4 terms (twelve years) on Employee Benefits Manager at The Goodwill Center.
Goodwill’s Board of Directors. She chaired the Human Services
My sincere congratulations to all of our award winners and to all
Committee for most of that time, served as 2nd Vice Chair and
Goodwill team members, Colleen McCardle, Julie Burns, Tina
was a staunch supporter of the Awards Luncheon as a member
Daniels and Arline Docherty, whose work every day makes this
of the Awards Committee. Mrs. Coleman’s strong will to overcome
glorious mission possible.
her own barriers has instilled in her an undying passion to help
others. She is the eternal advocate for people challenged with
disabilities and her efforts go hand in hand with the heart of the Thank you,
Goodwill Mission. Alice Smith-Coleman proudly accepted the
award.
The Personal Achievement Award is given to a consumer who
has overcome barriers in life to achieve personal goals for success
in the workplace and daily life. Lawanda Lucas, recipient of this
year’s Personal Achievement Award, was born with a learning
disability which prevents her from performing complex tasks.
Spring 2008 GOODNEWS 3
14. Congratulations
to the 2008 Goodwill Annual Award winners!
Lawanda Lucas
Darnell Huff Gerald Kane Barbara Maddams
Alice Coleman
Sen.William V. Roth Jr. Employee of theYear
Personal Achievement Award
Graduate of the year
Volunteer of the year
Achievement Award
Thank you
to the 2008 Goodwill Annual Award committee members
Connie Bond Stuart Simone George
Bo Sanders
Luncheon Chair Wilmington University
Comcast
PNC Bank
Christine Ketcham
Laird Stabler
Mike Berardi Clear Channel Radio
Connie Bond Stuart
Laird Stabler & Associates LLC
Luncheon Co-Chair
Richard LaPenta
Chair, 2008 Goodwill Annual
Nason Construction
Wendie Stabler
Awards Luncheon
Insurance and Financial Services
April D.
President, PNC Bank, Delaware
Saul Ewing LLP
Birmingham Robert Martinelli
Dave Tiberi
Bank of America Today Media, Inc.
TNT Video, Multimedia &
Susan Booker Sandy Massa Television Productions
St. Paul’s School PNC Bank
Ted Van Name
Bruce Colbourn Bob Older Goodwill of Delaware & Delaware
PNC Bank Creative Travel, Inc. County, Inc.
Douglas Cornforth Claire & Jim Pratzner Jack Varsalona
Wilmington Trust Co. Remax Associates Wilmington University
Vickie Fender Enid Wallace-Simms
Mike Berardi
Priscilla Rakestraw
Co-Chair, 2008 Goodwill Annual
Wilmington Trust Delmarva Power
Breast Cancer Coalition
Awards Luncheon
President, Nason Construction
Kevin Reilly
Thank you
Reilly Productions
to all of our sponsors and awards luncheon attendees for your continued support.
Sponsors
Event Sponsors Platinum Sponsors
M. Barry Schultz & Co.,
Radnor Benefits Group,
Bank of America
Nason Construction, Pettinaro Construction Co.,
Saul Ewing LLP,
PNC Bank Potter Anderson & Corroon LLP,
Coventry Health Care of Delaware,
Wilmington University Today Media Inc. / Delaware Today,
Richards Layton & Finger Wilmington Trust, WSFS
www.goodwillde.org
Goodwill Your donations go right to work.
4 GOOD NEWS Spring 2008
15. Goodwill of Delaware & Delaware County and AARP
Team Up for Active Adult Job & Volunteer Expo
Goodwill of Delaware and Delaware opportunities for mature workers. hosted an Automatic 401(k) workshop.
County, Inc. and co-sponsor AARP Another Active Adult Job & Volunteer
In addition to getting some good “face
hosted an Active Adult Job & Volunteer Expo is slated for November. For more
time” with prospective employers and
Expo for adults age 55+ on May 14th at information or to register your business
volunteer groups, mature job and
The Goodwill Center in Wilmington. or organization, contact:
opportunity-seekers were able to take
Local businesses and organizations Colleen McCardle, Events Manager
advantage of free workshops on
including Comcast, WSFS Bank, the 302-504-5736
resume-writing and interview
Delaware Department of Labor were on cmccardle@goodwillde.org
techniques. For HR professionals, AARP
hand to talk “face-to-face” about
Communications Technology Training Program Update
We are in the final stretch of the at a time determined by Chester
inaugural Communications Technology Youthbuild. We have established a
Class and are working with the Fiber very positive relationship with the
Optics. Students took their Fiber Optics Chester Youthbuild and look forward to
final on May 30th. We currently have look forward to continuing the
four students who are expected to Communications Technology Training
receive their certifications and program as we move on to the next
certificates of completion on June 12th cycle and group of consumers.
Paul Pomeroy Appointed to Goodwill Board
Goodwill of Delaware & Delaware County, Inc. Pomeroy, a Newark resident where he lives
has appointed Paul J. Pomeroy, Director of with his wife and two children, is an active
Marketing for Aloysius Butler & Clark in member of the Newark City Council. His
Wilmington, to serve on its Board of Directors. present and past board affiliations include:
Delaware League of Local Governments;
With a B.S. in Business Administration from
Delaware State Chamber of
Georgetown University and a Masters of
Commerce/Legislative Policy Committee;
Public Administration from The George
New Castle County Chamber of Commerce;
Washington University School of Business
Greater Newark Network; Delaware Small
and Public Management, Pomeroy’s
Business Alliance Superstars Committee;
professional expertise centers on creating
American Marketing Association; Newark
and managing comprehensive marketing
Symphony Society; Rotary International;
campaigns, market forecasting and Paul Pomeroy
Meals on Wheels and Success Won’t Wait.
management, branding and creative concept Marketing Director,
As a member of the Goodwill Board, Pomeroy Aloysius Butler & Clark
development.
will serve on the Marketing Committee.
Goodwill of Delaware & Delaware County, Inc.
Elects new Board Officers
Board Chair - Edward F. Connor, Jr., Real Estate Broker, Treasurer - William J. Foley, III, Vice President, Middle
Emory Hill Real Estate Services, Inc. Market Banking, WSFS Bank
1st Vice Chair - Sarah E. DiLuzio, Associate Attorney, Potter Secretary - Sandra C. Massa, Vice President, Business
Anderson & Corroon, LLP Banking, PNC Bank
Spring 2008 GOODNEWS 5
16. Grand Opening of Sussex County Training Center
Goodwill of Delaware and Delaware County, Inc. celebrated
the official Grand Opening of The Goodwill Training Center
in Bridgeville on Friday, April 4th. The Center community
room was filled with local dignitaries, community partners
– as well as Goodwill consumers and team members for
the mid-morning ribbon-cutting.
Located adjacent to the Goodwill retail and donation
center on Sussex Highway just north of Seaford, The
Goodwill Training Center in Bridgeville is the third Goodwill
training facility in Delaware – and the first in Sussex
County. Programs offered include training in
Computerized Office Skills, Customer Service, Industrial
Cleaning, Work Adjustment, Job Seeking and
Employability…in addition to Vocational Evaluations,
Trainee Sherman Jackson cuts the ribbon at the Bridgeville
Situational Assessments, Employment Readiness and Job
training center Grand Opening.
Placement and Coaching.
Local Recording Artists Choose Goodwill for Photo shoot
Goodwill of Delaware and Delaware currently co-leads and accompanies As female musicians in a challenging
County’s Boothwyn Store on musical services at Faith Reformed world, Ange&Ris seeks to bring women
Chichester Road was the spot chosen Baptist Church in Media; and is the together during their upcoming family-
by Angela Sheik and Larisa Forest, Director of Contemporary Music at oriented SongSisters festival in
better known as local contemporary Media Presbyterian Church. Delaware County to raise awareness
recording artists “Ange&Ris”, as the of a place for women of all
With a Bachelor of Music Education,
location for a photoshoot for an backgrounds who are faced with tough
Sheik directed music programs at
upcoming issue of Spark Magazine. choices
MaST Charter School in Philadelphia;
The article will promote Ange&Ris’ taught orchestra, drama, choir and
SongSisters Music Festival in August, general music for 4 years, studied
to benefit the Delaware County cello, voice, and piano at Wilmington
Pregnancy Center in Brookhaven, PA. Music School, is the Music Assistant at
“Goodwill is our favorite store,” said Media Presbyterian Church, Media, PA
Forest, “and we both thought it would - and directs orchestra at Newark
be a great place to do the shoot!” Charter School in Newark, DE
“This store isn’t just Goodwill…added The duo has performed extensively on
Sheik…this store is BESTwill!” the east coast and in Germany…and
can be heard on mainstream radio in
Working together since 2003, Angela
the greater Wilmington area.
Sheik and Larisa Forest are two local
musicians who didn't listen to much “At Goodwill, we’re in the business of
popular music growing up. However, helping people to overcome barriers in
their sheltered beginnings have their lives so that they can thrive,”
helped them to discover their own remarked Daniels. “When Angela and
unique sound; creative and beautifully Larisa first contacted me about doing
uncanned. With a Bachelor of Arts in the shoot at our Goodwill store in
Music, Forest plays bassoon and Boothwyn, it was a great opportunity Angela Sheik and Larisa Forest playfully
classical piano, studied opera in the to extend that helping hand a little pose in Goodwill racks during a photo shoot
greater Philadelphia area. She further.” for an upcoming issue of Spark Magazine.
6 GOOD NEWS Spring 2008
17. Goodwill Helps Harlan Elementary Students “Going Green”
Goodwill of Delaware and Delaware short multiple choice quiz taken on a on his promise to “green” his wardrobe
County came to the aid of Harlan school computer. Students receive for a day (with the student’s help) and
Elementary School students “going quot;Pointsquot; based on the reading level, ride through the streets surrounding
green” during May. On May 14th, the school on the back of a recycling
Principal of Harlan, appropriately truck - collecting recycle bins from
named Mr. “Green” received a students, teachers and staff. Mr.
wardrobe makeover consisting of Green made good on his promise on
“recycled” clothing from the Goodwill Thursday, May 15th garnering cheers
Outlet Store on Lea Boulevard in from students lining the streets.
Wilmington. Nine Harlan students,
“We really appreciate the support that
accompanied by a staff of would-be
you [Goodwill] have given us to
fashion advisors, picked out a number
complete our Spring reading
of stylish outfits from which their
challenge,” said Principal Green.
imposing 6’3” principal could select!
“Hopefully it’s a start to a long-lasting
Students participating in the “Green partnership between Harlan and
Mr. Green” makeover, are part of the Goodwill.”
Accelerated Reader (AR) Program - a
According to Patricia Kuhn, Reading
program designed to motivate students
Specialist at Harlan, the school is the
to read and develop comprehension
first elementary school in the
book's length and number of correct
skills. A student chooses a book from
Brandywine School District to “go
answers on the quiz.
the classroom, school library or public
green” by initiating school-wide
library and reads it at his or her own From April through mid-May, Harlan
recycling and energy conservation
pace - either independently or with a Elementary AR students collectively
programs.
parent or guardian. The student’s achieved their goal of 5,000 points,
comprehension is assessed through a prompting Principal Green to follow-up
Goodwill Drops Prices Women’s
Tops & Bottoms ......$4.50 $3.50
Denim......................$7.00 $5.00
Goodwill of Delaware and for the things they need – at
2-piece........................$10.00 $8.00
Delaware County, Inc. dropped prices they can afford.
prices on some of their most Blazers ........................$6.50 $6.00
“People need a place to go to buy
popular items during the first
Dresses ..................$6.50 $5.00
what they need for themselves
quarter of 2008 - including
and their families,” said Tina
women’s clothing, men’s
Men’s
Daniels, Goodwill Director of
clothing, denim, shoes and more.
Marketing. “We are in the
Tops & Bottoms ......$4.50 $3.50
Goodwill of Delaware and business of helping people…we
Denim......................$7.00 $5.00
Delaware County raised prices care…and we want people to
T-Shirts....................$3.00 $2.50
slightly in July 2007, for the first know that you can get the quality
Suits........................$15.00 $10.00
time in years, following the trend items you need at even more
of many Goodwill stores across affordable prices at Goodwill.”
Shoes
the country. In 2008, however –
Revenue from store sales and
Flip Flops ................$2.00
in the face of the increasingly $1.50
donations support the growing
challenging economic climate,
Children’s ................$3.00
number of Goodwill training and $2.50
Goodwill dropped prices – in
Women’s..................$5.00
placement programs that have $4.00
many cases below where they
Boots ......................$7.00
helped improve the lives of $6.00
were before the hike - so that
thousands of people in the region
people could have a place to go
Or As Priced
for more than 87 years.
Spring 2008 GOODNEWS 7
19. GOODNEWS
Goodwill Industries of Delaware & DE County, Inc.
Winter 2008, Vol. 5 Issue 1
Goodwill Training Center
our donations go right to work.
INSIDE THIS ISSUE
opens in Bridgeville
www.goodwillde.org
President’s Message . . . . . . . .2
Communications Technology
Training Program . . . . . . . . . . .3
Chester Youthbuild . . . . . . . . . .3
Corporate Goals & Results . . . . .3
Welcome . . . . . . . . . . . . . . . . . .4
Senatorial Visit . . . . . . . . . . . . .5
Annual Awards Luncheon . . . . .5
First Annual Active Adult Job
& Volunteer Expo . . . . . . . . . . . .5 Fern Joseph, Career Development
Bridgeville trainee, Sherman Jackson
Specialist, Bridgeville
Goodwill of Delaware and Delaware County has opened the doors of our new
Upcoming Events Goodwill Training Center in Bridgeville. Located adjacent to the Goodwill retail
and donation center on Sussex Highway just north of Seaford, The Goodwill
Annual Awards Luncheon Training Center in Bridgeville is the third training facility in Delaware – and the
first in Sussex County. Acceptance and referrals for programs and services
April 25, 2008
began in late December; and, after weeks of intakes and planning, onsite
11:30 a.m. to 1:30 p.m.
training started bright and early on Monday, January 7th.
Chase Center on the Riverfront
The Bridgeville Training Center will support the vocational, rehabilitative and
workforce-preparedness needs of the Sussex County community. Programs
Active Adult Job & and services offered include Computerized Office Skills Training, Customer
Volunteer Expo Service Skills Training, Work Adjustment Training, Industrial Cleaning Skills
May 14, 2008 Training, Job Seeking Skills Training, Employability Skills Training, Vocational
9:30 a.m. to Noon Evaluation, Situational Assessment, Job Placement and Coaching and
The Goodwill Center Employment Readiness Service
300 E. Lea Blvd
“All of our stores… all of your donations… this is what it’s all about.”
Wilmington, De 19802
commented Regnia Jones, Director of Career Development. “When you help
someone learn a skill… when you help someone find a job… it’s life-changing
For more event information contact
in so many ways. And we don’t just shake your hand and show you to the door
Colleen McCardle at
(302) 504-5736 when you’re done. Once you’ve completed a Goodwill program you’re a
Member for Life. That means that if you ever need additional training,
cmmcardle@goodwillde.org
coaching, job-search help – you can always come back – even if it’s just to tell
(See page 5 for more information)
us how well you’re doing!”
Your donations go right to work.SM
20. President’s Message ...
2007 Year in Review
LOCATIONS
CORPORATE OFFICES
The Goodwill Center
300 East Lea Boulevard
If I were using movie titles to describe the type of year
Wilmington, DE 19802
(302) 761-4640
Goodwill of Delaware and Delaware County had in
Kent County Office
2007, I would say it fell somewhere between The Right
1678 South Governors Avenue
Dover, DE 19904
Stuff and Field of Dreams. Reflecting on our 2007
Career Services (302) 741-0456
Janitorial Services (302) 741-2083
Corporate Goals (see page 3) we did a lot of the right
Sussex County Office
stuff and with the opening of our site in Bridgeville,
Store and Donation Center
Route 13, Bridgeville
Ted Van Name
Delaware, we built it so they will come.
(302)377-8561
President/CEO
RETAIL LOCATIONS
In addition to our growth in Sussex County, with the opening of Bridgeville
Bear, DE
Fox Run Shopping Center
and Millsboro, a truly significant accomplishment was exceeding the
334 Fox Hunt Drive
(302) 834-6780
Mission Services Goal by 3%. We provided 4,605 services in 2007
Brid geville, DE
Route 13
compared to six years ago when we only provided 190 Mission Services. My
18178 Sussex Highway
(302) 337-8561
congratulations to the Career Services Team of 14 associates, headed by
Boothwyn, PA
Regina Jones, for their commitment to improving the lives of people through
Willowbrook Shopping Center
3294 Chichester Avenue
the Power of Work; and to all 500 + Goodwill associates and our Board of
(610) 494-8412
Directors, chaired by Doug Cornforth, for providing the resources to make
Chadds Ford, PA
Route 202 North
(610) 558-3722
this happen.
Cla ymont, DE
2701 Philadelphia Pike
Watch for a new program in 2008, Communications Technology, which will
(302) 798-9047
teach and certify people in low-voltage wiring for phone, computer, alarm,
Dover, DE
Gateway West Shopping Center
cable, stereo etc.
Rt. 8 and Saulsbury Road
(302) 678-4602
Another highlight of 2007 was the kick off of “Exceptional Customer
Rodney Village Shopping Center
Rt. 13 South
(302) 674-9071
Service” and the roll-out training to our team members. Meeting or
Holmes, PA
exceeding customer expectations is a never-ending journey but I feel we
MacDade Plaza Shopping Center
2137 MacDade Boulevard
have at least begun the trek and are receiving some positive signals from
(610) 586-6360
customers. Our next step is to incorporate measurements into the journey
Middletown, DE
Middletown Square Shopping Center
to see if indeed we are getting better.
801 North Broad Street
(302) 376-6258
The outlook for 2008 is very positive thanks to our statewide presence in
Millsboro, DE
Route 113
Delaware and our ability to attract talented staff in the areas of Marketing,
339 E. Dupont Highway
Mid-Sussex Shopping Center
(302) 934-9146
Tina Daniels; Performance Excellence, Doug Hercus; and Human
Newark, DE
Resources, Laura Brown. As a team, we will be better tomorrow than we are
311 Newark Shopping Center
(302) 453-1430
today. The beneficiaries are the people we serve.
Swarthmore, PA
Swarthmorewood Shopping Center
Let’s make 2008 Exceptional!
752 South Chester Road
(610) 543-4399
Happy New Year!
Wilmington, DE
Gordy Plaza Shopping Center
4317 Kirkwood Highway
(302) 993-0413
OUTLET STORE
COMPUTER RECYCLING CENTER
CAR AUCTION
Wilmington, DE
The Goodwill Center
300 East Lea Boulevard
(302) 504-1723
ATTENDED DONATION CENTER
Hockessin, DE
Doug Cornforth, Board Chair
Wachovia Bank
7270 Lancaster Pike
Ted Van Name, President/CEO
2 GOOD NEWS 2008
21. Communications Technology
Training Program
Corporate Goals & Results Goodwill of Delaware and Delaware County has received a
$54,300 grant from the Welfare Foundation, Inc. to fund
Mission: our Communications Technology Training Program – the
Increase services to people with barriers to first Goodwill to offer this portable, low-voltage, technology-
employment to support our mission.
based training.
Measurement: Serve 4,308 people in 2007.
11% increase in people served.
The Communications Technology Training Program employs
Results: 4,605 services provided
a unique, hands-on approach to training through the use of
Financial Management: a project-based learning environment. Students will learn
industry-demanded skills in the areas of Copper Cabling,
Manage our businesses and programs
Fiber Optic Cabling and Home Entertainment through the
efficiently to support growth and to increase
reserves while adhering to generally accepted use of telecommunication manuals and simulated work
accounting principles (GAAP). stations. Training labs are portable and classes can be
Measurement: Expense to Revenue Ratio 94%
taught in a variety of environments.
Results: Expense to Revenue Ratio 93%
In total, at the completion of the Communications
Marketing: Technology Training Program, students will have gained
Develop an agency-wide marketing plan to
knowledge of how communications technology has evolved
increase donations, revenues and people served.
and learned the basics and history of data, voice and video
Measurements: Increase donations by 10%, sales
- as well as the basics of troubleshooting these systems. In
by 9% and people served by 11%
Results: Donations increased by 3.5%, sales addition, students will receive certifications that meet the
increased by 5%, people served increased by 14% nationally-recognized industry standard in Copper Cabling,
Fiber Optic Cabling and Home Entertainment Residential
Safety: Audio/Video Systems.
Promote a culture that provides an injury-free
environment for our customers, volunteers, The skills taught in Communications Technology programs
clients and employees. are highly sought-after by telephone system wiring,
Measurements: OSHA Incident Rate 0—2.5,
computer/data wiring, satellite communications and cable
General Liability Claims
TV companies – as well as contractors who work with those
Results: OSHA Incident Rate of 3.3, Workers’
Compensation Loss Ratio .06 technologies and electricians interested in expanding their
business opportunities. The U.S. Department of Labor has
Employee Development: identified electricians as an in-demand occupation with
Provide our employees with education and higher than average growth rates through 2012.
training to further their career goals.
Measurements: Average Goodwill Training Units
Chester YouthBuild
(GTU’s) of 8 per employee, employee turnover
rate of 51% or less, internal promotions
Partnership
Results: Goodwill Training Units (GTU’s) 12.69
per employee, employee turnover rate 40.69%,
44 internal promotions (11% of the workforce)
Goodwill recently met with Chester YouthBuild, Chester
PA to discuss a potential partnership. Chester YouthBuild
would like to have the Communications Technology
Training Program offered to their students. The training
At Goodwill of Delaware & Delaware County,
would take place onsite at the Chester YouthBuild
Inc., we aspire to provide a TEAM culture of
location. We are in the planning stage and working on
open communication that creates an
developing the Memorandum of Understanding between
environment for INNOVATION and CONTINUOUS
QUALITY IMPROVEMENT. Goodwill and the Chester YouthBuild. The anticipated
start date is March 2008.
3
22. Goodwill welcomes two new directors
Laura Brown has joined Goodwill of Delaware and Delaware County, Inc. as Director of Human
Resources. She will oversee Human Resources, Employee Benefits and Staff Development for
our 500+ employee organization – one of the top 100 employers in Delaware.
A graduate of the University of Delaware, Ms. Brown earned her Bachelor of Science in Human
Resources in 1982 and Master's of Public Administration in Human Resources and Labor
Relations in 1994. In 2004, she received a certification in Professional Human Resources
Management from Villanova University and earned certifications in Professional Human
Resources (PHR.)
Laura Brown
Doug Hercus has joined Goodwill of Delaware and Delaware County, Inc. as Director of
Performance Excellence. He will oversee quality process improvement.
During his expansive career, Doug has worked for a vast array of organizations – including the
Naval Air Reserve - where he served as an Aviation Electronics Technician and RCA Space Center
in Princeton, where he worked on the Apollo and Gemini space projects. He has also held the
positions of Quality Assurance Manager for Dynaco, Quality Assurance Manager in Production
Operations for MBNA America, Technology Sector; as well as Quality Control, Production Control
and Information Technology positions at E. I. DuPont, Electronic Instruments Division in Glasgow.
Doug Hercus Doug is a Certified Quality Analyst and holds a Computer Operations Certificate from the
University of Delaware. He is a graduate of Trenton State College (now the College of New Jersey)
and holds a Masters from Wilmington University. Doug was a member of the Board of Examiners
for the Delaware State Quality Award for two years.
Goodwill appoints new board members
Goodwill of Delaware & Delaware County, Inc. Gettysburg College with an MBA from the
has appointed Shannon Maguire De Lucia, University of Maryland, Black’s board
Vice President of Human Resources for affiliations include the Eastern Pennsylvania-
Delaware Park; Thomas Black, retired finance Peninsula United Methodist Foundation,
and investment executive; and Aaron Glazar, where he currently serves as Chair, the Board
Vice President of Action Unlimited Resources, of Pensions of the Peninsula-Delaware
Inc. to serve on their Board of Directors. Conference of the United Methodist Church
and Chair of its Investment Committees.
Earning her B.A. from St. Joseph’s University
and her J.D. from Widener University School of Aaron Glazar, Vice President of Action
Thomas Black
Law, De Lucia’s areas of expertise include Unlimited Resources, Inc. in New Castle, has
human resources, risk management and 15 years in the wholesale distribution
benefits; workers’ compensation, general business. He began his career at Action
liability, safety (OSHA), labor law, EEO law, Unlimited working in the shipping and
health insurance and other coverage. A receiving department and has held positions
resident of Hockessin, De Lucia is also a in customer service, the retail division, the
basketball official and coach. equipment repair center, purchasing,
accounting and sales and marketing. Today,
Presently retired and living in Hockessin,
as vice president, Glazar directs the daily
Thomas Black has 30 years of experience in
operations of the company, working closely
treasury/financial operations in large
with the outside sales force and department
Aaron Glazer, corporations and 20 years of experience in
managers to maximize efficiency and growth.
VP Action Resources investment management. A graduate of
Unlimited, Inc.
Internet Auction Site: shopgoodwill.com www.goodwillde.org 4
