1. CASE STUDY
The KAEFER Project Management
Qualification Program (PMQ)
... an international success story
The KAEFER Project Management Qualification Program offers systematic
training for our project managers and project team members.
It will enable our project people to execute their projects according to
a global KAEFER-standard compatible to the international established standards of
the Project Management Institute( PMI)
— Peter Hoedemaker, CEO —

2. CASE STUDY – The KAEFER Project Management Qualification Program (PMQ) 2
Challenges Objective:
A growing and dynamic Global Player Better Projects!
Insulation is one of the most important techniques to The PMQ was established to instill the principles of
increase energy efficiency. As the threat of climate optimised project management from preparation and
change becomes real and growing global competition planning to final delivery.
forces businesses in all industries to preserve energy in
It aims to develop the knowledge of all project managers
order to cut costs, KAEFER’s services in the field of
and project team members on an internationally
insulation are met with great demand all over the world.
respected level. It also stresses the importance of
For a family-owned, over 90 years old tradition-oriented
seamless cooperation, not only between different
company, rapid growth across various continents
KAEFER units but also in terms of interaction with client
constitutes a significant challenge.
structures.
The following compulsory objectives of the PMQ were
Required: identified:
Outstanding project management Development and implementation of a KAEFER
worldwide project life cycle in order to reach best
As the projects around the world become larger and
practice project management.
more complex, high-quality project management
becomes ever more crucial. And, ultimately, only • Ensure customer satisfaction by professional project
outstanding project management will help the clients to management.
meet their objectives, so that KAEFER remains at the
• Significantly improve productivity and project margins
forefront of the insulation business.
through enhanced project management performance.
takes place in the training workshops, led by internationally
How to… :
experienced but local trainers in currently 12 countries. Both
The Project Management Qualification the e-learning and the workshops are operated in the local
Program (PMQ) language of the learning group.
High level education and certification
Three levels, nine modules After having successfully passed one level of the PMQ,
participants gain 15 -30 European Credit Points (ECTs) at the
The KAEFER PMQ comprises three qualification levels. University of Oslo or Lille.
It is accredited by the Project Management Institute
(PMI) (http://www.pmi.org/). Further there is the opportunity to apply for the exam for the
international certificate “Project Management Professional
Blended learning (PMP®)” once the modules on Level 3 have been successfully
The program is based in the principles of a blended finished.
learning approach – standardized eLearning modules in Approved by the PMI
combination with local classroom trainings. Roughly
50% of the program content has to be completed via In 2009, the KAEFER Project management Academy became
eLearning. The practical application of the newly an official training provider (Registered Education Provider).
acquired knowledge, considering local needs and laws,

3. CASE STUDY – The KAEFER Project Management Qualification Program (PMQ) 3
On a regular basis, it co-ordinates all activities concerning
Success:
the program and takes decisions on a strategic level
Key success factors for the productive Modularity of the program
roll out of the program
The PMQ was tied to KAEFER’s requirements. The nine
different modules cover all aspects of project management
Commitment of Top Management at KAEFER. The three levels of the program reflect the
project management maturity required from the
CEO and Management Board fully support the PMQ and are participants, according to their individual tasks and position
committed to implement better project management at at KAEFER
KAEFER.
Blended Learning approach with eCoach
Stakeholder involvement
The participants are never left alone in their self studying
From the beginning, all relevant stakeholders were involved phase – an eCoach is always available to support them. This
to define the content according to requirements and is especially valuable to reduce the fear of entering the new
relevance of each specific country and the overall company learning environment which an eLearning-course represents
strategy:
Global education providers
A project management Expert Group was founded,
consisting of project management professionals from The training providers (Tiba Management Consulting and
KAEFER’s different affiliates. The Expert Group reviews Metier Academy International) were carefully chosen for
the learning content of the program on a regular basis their methodological and international experience and
and makes sure the program fits into the overall project their global organizational services in deployment and
management structures at KAEFER. It recommends further control of both blended learning curricula and global trainer
steps and changes. assignments. All trainers are locals who not only speak the
local language but understand the culture.
The Steering Committee consists of representatives of
KAEFER, Metier Academy and Tiba Management Consulting.
The KAEFER project management and development program (KAEFER PMQ)
Certification
Exam
PMP Prep Course
PMP
(5 days)
Level 3
Modul H
Modul G
Modul I
Contract and claim Project Management Exam
Project Governance Level 3
negotiation techniques Leadership @ KAEFER
(2 days) 10 ECTS
(2 days) (3 days)
Project Assignment – Case Study
Level 2
Modul D
Modul C
Modul E
Modul F
Project Risk Risk, Claim and Organizing and Exam
HSE in Projects Level 2
Management Contract Management Leading Project Teams
(eLearning + 1 day) 15 ECTS
(eLearning) (2 days ) (eLearning + 1 day)
Level 1
Modul A
Modul B
Modul C
Kick Essential Essential Project Applied Project Applied Project Exam
Off Project Management Planning and Management Level 1
Management @ KAEFER Control @ KAEFER 5 ECTS
(eLearning) (1 day) (eLearning) (2 days)
Workshop eLearning Exam

4. CASE STUDY – The KAEFER Project Management Qualification Program (PMQ) 4
Continuous evaluation of the implementation
Outlook
Most important for the success of PMQ is implementation
Project Management Community
and change of behavior. To ensure that outcome, the
progress of implementation is continuously evaluated and The cooperation between KAEFER and its partners works
measured on participant level as well as on management remarkably well, showing that the intense planning and
level. selection process paid off. As a consequence of these
successful L&D initiatives, the following future actions are in
Transfer into Practice:
progress:
Implementation of improved project management in an Establishment of a KAEFER communication and knowledge
organization is a multi-dimensional continuous development. exchange platform for project managers.
The PMQ takes care that the human dimension is provided
with knowledge as well as social and methodological
competencies.
PMQ Worldwide
Better projects can only be achieved by better project
Current international roll-out of the PMQ:
managers!
Benefits
Change in progress…
• High awareness of project management within KAEFER
• Level of Project management skills has tremendously risen
• High satisfaction of the PMQ delegates
• Project Life Cycle has been implemented
• High interaction and exchange of expertise between
project leaders of different countries
This project was realized from the business division Tiba
• Rise of a “common PM language” worldwide
Campus, specialized in Blended Learning.
Tiba Managementberatung GmbH Your contact Visit our website www.tiba-campus.de
Elsenheimerstr. 47a Gabriele Ammon
80687 München Head of business division Available Brochures:
Telefon 089 / 893161-0 Tiba Zert and Tiba Campus Tiba Blended Learning Overview
tiba@tiba.de +49 89 89 31 61 – 51 Tiba PMI Overview
www.tiba.de gabriele.ammon@tiba.de Tiba Training Brochure