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Inside Out
The Complete Green Retail Design Story


FMI Sustainability Summit
August 19, 2009




Bill Sweet
Kevin O’Donnell | Mitch Baranowski | Jackie DeLise
“A Change Is Gonna Come”
                 (green branding and marketing from the
                 outside-in and the inside-out)




 Food Marketing Institute
 Sustainability Summit
 Aug. 17, 2009
About BBMG
A new kind of marketing firm, dedicated to
the intersection of branding, sustainability
and innovation. Founded in 2003, offices
in New York and San Francisco, 35+
design awards. Learn more at bbmg.com.
It’s Easy Being Green Today
Or is it? Green has gone mainstream. And
for many companies, it’s not just a
philosophy. It’s a marketing strategy.
The Question Before Us
What marketing strategies can you use to
tell an authentic story so longtime
customers and new ones will trumpet your
brand far and wide?

               Is this the right question...?
Conscious Consumers
Green is up. Trust is down. And consumers
are redefining value in the new economy.
It’s about value and values.
Take Amanda
“I won’t compromise on the quality of the
food I buy. I will no longer walk into my
corner grocery store and buy organic milk
for five dollars. I’ll wait. If I can’t get to
Trader Joe’s and buy it for $3.50, I’ll go
without it for that day and a half.”
– Amanda, 40s, married, children, CA
MADE IN THE USA
              LOCALLY GROWN
              ENERGY EFFICIENT
Trustworthy   NON-TOXIC
              ORGANIC
Claims?       NO ANIMAL TESTING
              ALL NATURAL
              ENVIRONMENTALLY-FRIENDLY
              HORMONE or PESTICIDE-FREE
              GREEN
              CAGE-FREE OR FREE-RANGE
              FAIR TRADE
              CARBON NEUTRAL
How Do You Know?
Of 2,000 consumers we surveyed, one in
four have no way of knowing if a
company’s claims are valid.

         Only 5% turn to company advertising.
               Only 4% look for a CSR report.
Who Is Least/Most Socially
Responsible?
Walmart tops both lists: The Walmart
Paradox. Interestingly, 41% of respondents
could not name a single socially
responsible company.
Who Will Win the Trust Mark Wars?
Of 400+ seals vying for attention, only
three have decent awareness. Familiarity
does not equal favorability. Nor does it
translate into intent to purchase.
Familiarity & Intent to Purchase
  89%     87%

                                         familiarity
                  62%                    intent to purchase
            56%
    45%                   45%


                    23%           21%
                            18%           19%          18%
                                    7%         7%        6%
Familiarity & Intent to Purchase

                                  familiarity
                                   intent to purchase




  17%    14%     12%     11%     11%
    6%      6%      5%      5%      4%          6%
                                                     2%
Why Care About Conscious
Consumers?
Three times more likely to be early
adopters. Younger. Wired. Four times more
likely to spread the word (+/-). Eager to
reward. Quick to punish.
As more consumers ask not
“What am I buying?” but “What
am I buying into?” winning
brands will distinguish
themselves with more authentic
stories and engaging
experiences using a new
branding paradigm.
SUSTAINABLE BRANDS
    Brand 1.0       Brand 2.0
   Logo & Tagline   Experience
          Product   Empowering Platform
        Marketing   Movement
      Transaction   Transformation
      Monologue     Exponential Dialogue
           Buying   Being
            What    HOW
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                          Storytelling
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                               Storytelling




 Most Americans have their
first retail experience before
   they are six months old.
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative




Industrial Age Business Model
Virtually endless supply of cheap raw materials.
Abundant and inexpensive power.
Plentiful low cost labor that’s easy to replace.
The ability to externalize environmental costs.
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative




               Gray Economy

     Planet             Power              People                          Profit


              Green Economy
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                      sustainability matrix



                Planet             Power              People                          Profit



              Resource            Energy             Eliminate                       Net Zero
  Green      Preservation       Conservation          Toxins                          Cost




                Waste             Embodied            Locally                       Life Cycle
Greener        Reduction           Energy            Cultivated                        Cost




             Closed Loop         Alternative         Nurturing                      Ecosystem
Greenest       Systems             Supply          Environments                        Cost
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                      sustainability matrix



                Planet             Power              People                          Profit



              Resource            Energy             Eliminate                       Net Zero
  Green      Preservation       Conservation          Toxins                          Cost




                Waste             Embodied            Locally                       Life Cycle
Greener        Reduction           Energy            Cultivated                        Cost




             Closed Loop         Alternative         Nurturing                      Ecosystem
Greenest       Systems             Supply          Environments                        Cost
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                          Recycle : Post-Consumer Content




3Form                                               IceStone                                 Stardust Glass




Bedrock Industries        Shetkaworks                    Interstyle                     Eleek
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                     Recycle : Post-Consumer Content
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story    thread collaborative

                                  Recycle : Pre-Consumer Content




Junckers                     Ekobe                      Kerei                         Habitus




  Alkemi               Biofiber Wheat    COR Products                  Constantine Carpet
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                       Recycle : Pre-Consumer Content
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                                           Repurposed




Appalachian Hardwoods                             Terra Mai                     Trestlewood




Colonial Barn                           Mountain Lumber                West Lincoln Barnboard
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                         Repurposed
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                          Rapidly Renewable




Plyboo                    End Grain                                     Dura Palm




 Nova Cork        Nova Cork                      Constantine Carpet             Maya Romanoff
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                             Rapidly Renewable
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                                  Reduced Virgin Resources




Ancient Woods                                 Kauri Lumber                               Kauri Veneer




Halm Lumber                                                            LA Treasures
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
                                                            Panelite


                                                                        Rethink Manufacturing




                                                 01/29/2007 12:19 AM




Interstyle Fusion                          Plexwood                    Panelite




                    Modular Arts                Interlam                          Caba
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                       Rethink Manufacturing
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                               Locally Cultivated
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                               Locally Cultivated
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                               Locally Cultivated
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative

                                               Locally Cultivated
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story          thread collaborative

                                                   Industrial Waste
                                       source: Ray Anderson, CEO of Interface Carpet
1                       32
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story          thread collaborative

                                                   Industrial Waste
                                       source: Ray Anderson, CEO of Interface Carpet
1                       32
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story          thread collaborative

                                                   Industrial Waste
                                       source: Ray Anderson, CEO of Interface Carpet




                           TRASH
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story          thread collaborative

                                                   Industrial Waste
                                       source: Ray Anderson, CEO of Interface Carpet




                           TRASH
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative




                                                          Meat

                                                                                      Seafood




Cheese




Bakery

                                                                                           Produce




     Deli                                                                              Floral

                                        Checkout
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story   thread collaborative
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story                    thread collaborative




                                                                                         sections cut from 2 x 6 lumber
                                                                                         (species to be determined)

                                                                                         stained edges

                                                                                         painted pattern

                                                                                         eye bolt screwed into threaded rod




                                                   Specialty                             painted MDF letters with brushed


                                                         Salads
                                                                                         stainless steel face




                                                                                                                              stainless steel




3D view & sketches            side     front



                                                                       Kitchen Address                                        Whole Foods Market
                                                                                                                              Wellington, Florida
                                                                                        Specialty Salads
                                                                                                                              August 22, 2008   KT3.3
FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story                    thread collaborative




                                                                                         sections cut from 2 x 6 lumber
                                                                                         (species to be determined)

                                                                                         stained edges

                                                                                         painted pattern

                                                                                         eye bolt screwed into threaded rod




                                                   Specialty                             painted MDF letters with brushed


                                                         Salads
                                                                                         stainless steel face




                                                                                                                              stainless steel




3D view & sketches            side     front



                                                                       Kitchen Address                                        Whole Foods Market
                                                                                                                              Wellington, Florida
                                                                                        Specialty Salads
                                                                                                                              August 22, 2008   KT3.3
The
Green
Packaging
Story
“The perfect is the enemy of the good.” Voltaire




      Banana
Pangea Organics
Pangea Organics Soap
Pangea Organics Plantable Packaging
Waste . . . A Big Idea
•



    Waste Gone Good
Terracycle
Terracycle
Waste Gone Great
Coca-Cola Drink2Wear
Coca-Cola PlantBottle
2009      2010

Coca-Cola PlantBottle
Frito Lay
Solar Power
Compostable Packaging
Back to Nature
Marcal Small Steps
“It is not the strongest
 species that survive, nor the
 most intelligent, but the ones
 who are most responsive to
 change”. Charles Darwin


What is True
Thank You
       j.delise@zundagroup.com

       kevin@threadcollaborative.com
       mbaranowski@bbmg.com
       williamsweet@pricechopper.com

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2009 FMI Sustainability Summit

  • 1. Inside Out The Complete Green Retail Design Story FMI Sustainability Summit August 19, 2009 Bill Sweet Kevin O’Donnell | Mitch Baranowski | Jackie DeLise
  • 2. “A Change Is Gonna Come” (green branding and marketing from the outside-in and the inside-out) Food Marketing Institute Sustainability Summit Aug. 17, 2009
  • 3. About BBMG A new kind of marketing firm, dedicated to the intersection of branding, sustainability and innovation. Founded in 2003, offices in New York and San Francisco, 35+ design awards. Learn more at bbmg.com.
  • 4. It’s Easy Being Green Today Or is it? Green has gone mainstream. And for many companies, it’s not just a philosophy. It’s a marketing strategy.
  • 5.
  • 6. The Question Before Us What marketing strategies can you use to tell an authentic story so longtime customers and new ones will trumpet your brand far and wide? Is this the right question...?
  • 7. Conscious Consumers Green is up. Trust is down. And consumers are redefining value in the new economy. It’s about value and values.
  • 8. Take Amanda “I won’t compromise on the quality of the food I buy. I will no longer walk into my corner grocery store and buy organic milk for five dollars. I’ll wait. If I can’t get to Trader Joe’s and buy it for $3.50, I’ll go without it for that day and a half.” – Amanda, 40s, married, children, CA
  • 9. MADE IN THE USA LOCALLY GROWN ENERGY EFFICIENT Trustworthy NON-TOXIC ORGANIC Claims? NO ANIMAL TESTING ALL NATURAL ENVIRONMENTALLY-FRIENDLY HORMONE or PESTICIDE-FREE GREEN CAGE-FREE OR FREE-RANGE FAIR TRADE CARBON NEUTRAL
  • 10. How Do You Know? Of 2,000 consumers we surveyed, one in four have no way of knowing if a company’s claims are valid. Only 5% turn to company advertising. Only 4% look for a CSR report.
  • 11. Who Is Least/Most Socially Responsible? Walmart tops both lists: The Walmart Paradox. Interestingly, 41% of respondents could not name a single socially responsible company.
  • 12. Who Will Win the Trust Mark Wars? Of 400+ seals vying for attention, only three have decent awareness. Familiarity does not equal favorability. Nor does it translate into intent to purchase.
  • 13. Familiarity & Intent to Purchase 89% 87% familiarity 62% intent to purchase 56% 45% 45% 23% 21% 18% 19% 18% 7% 7% 6%
  • 14. Familiarity & Intent to Purchase familiarity intent to purchase 17% 14% 12% 11% 11% 6% 6% 5% 5% 4% 6% 2%
  • 15. Why Care About Conscious Consumers? Three times more likely to be early adopters. Younger. Wired. Four times more likely to spread the word (+/-). Eager to reward. Quick to punish.
  • 16. As more consumers ask not “What am I buying?” but “What am I buying into?” winning brands will distinguish themselves with more authentic stories and engaging experiences using a new branding paradigm.
  • 17. SUSTAINABLE BRANDS Brand 1.0 Brand 2.0 Logo & Tagline Experience Product Empowering Platform Marketing Movement Transaction Transformation Monologue Exponential Dialogue Buying Being What HOW
  • 18.
  • 19. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Storytelling
  • 20. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Storytelling Most Americans have their first retail experience before they are six months old.
  • 21. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 22. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Industrial Age Business Model Virtually endless supply of cheap raw materials. Abundant and inexpensive power. Plentiful low cost labor that’s easy to replace. The ability to externalize environmental costs.
  • 23. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Gray Economy Planet Power People Profit Green Economy
  • 24. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative sustainability matrix Planet Power People Profit Resource Energy Eliminate Net Zero Green Preservation Conservation Toxins Cost Waste Embodied Locally Life Cycle Greener Reduction Energy Cultivated Cost Closed Loop Alternative Nurturing Ecosystem Greenest Systems Supply Environments Cost
  • 25. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative sustainability matrix Planet Power People Profit Resource Energy Eliminate Net Zero Green Preservation Conservation Toxins Cost Waste Embodied Locally Life Cycle Greener Reduction Energy Cultivated Cost Closed Loop Alternative Nurturing Ecosystem Greenest Systems Supply Environments Cost
  • 26. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Recycle : Post-Consumer Content 3Form IceStone Stardust Glass Bedrock Industries Shetkaworks Interstyle Eleek
  • 27. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Recycle : Post-Consumer Content
  • 28. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Recycle : Pre-Consumer Content Junckers Ekobe Kerei Habitus Alkemi Biofiber Wheat COR Products Constantine Carpet
  • 29. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Recycle : Pre-Consumer Content
  • 30. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Repurposed Appalachian Hardwoods Terra Mai Trestlewood Colonial Barn Mountain Lumber West Lincoln Barnboard
  • 31. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Repurposed
  • 32. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Rapidly Renewable Plyboo End Grain Dura Palm Nova Cork Nova Cork Constantine Carpet Maya Romanoff
  • 33. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Rapidly Renewable
  • 34. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Reduced Virgin Resources Ancient Woods Kauri Lumber Kauri Veneer Halm Lumber LA Treasures
  • 35. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Panelite Rethink Manufacturing 01/29/2007 12:19 AM Interstyle Fusion Plexwood Panelite Modular Arts Interlam Caba
  • 36. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Rethink Manufacturing
  • 37. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Locally Cultivated
  • 38. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Locally Cultivated
  • 39. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Locally Cultivated
  • 40. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Locally Cultivated
  • 41. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Industrial Waste source: Ray Anderson, CEO of Interface Carpet 1 32
  • 42. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Industrial Waste source: Ray Anderson, CEO of Interface Carpet 1 32
  • 43. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Industrial Waste source: Ray Anderson, CEO of Interface Carpet TRASH
  • 44. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Industrial Waste source: Ray Anderson, CEO of Interface Carpet TRASH
  • 45. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative Meat Seafood Cheese Bakery Produce Deli Floral Checkout
  • 46. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 47. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 48. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 49. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 50. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 51. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 52. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 53. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative
  • 54. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative sections cut from 2 x 6 lumber (species to be determined) stained edges painted pattern eye bolt screwed into threaded rod Specialty painted MDF letters with brushed Salads stainless steel face stainless steel 3D view & sketches side front Kitchen Address Whole Foods Market Wellington, Florida Specialty Salads August 22, 2008 KT3.3
  • 55. FMI Sustainability Summit Inside Out - The Complete Green Retail Design Story thread collaborative sections cut from 2 x 6 lumber (species to be determined) stained edges painted pattern eye bolt screwed into threaded rod Specialty painted MDF letters with brushed Salads stainless steel face stainless steel 3D view & sketches side front Kitchen Address Whole Foods Market Wellington, Florida Specialty Salads August 22, 2008 KT3.3
  • 57. “The perfect is the enemy of the good.” Voltaire Banana
  • 61. Waste . . . A Big Idea
  • 62. Waste Gone Good
  • 68. 2009 2010 Coca-Cola PlantBottle
  • 74. “It is not the strongest species that survive, nor the most intelligent, but the ones who are most responsive to change”. Charles Darwin What is True
  • 75. Thank You j.delise@zundagroup.com kevin@threadcollaborative.com mbaranowski@bbmg.com williamsweet@pricechopper.com