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How Facebook can help you to
   win in the war for talent
        Webinar June 2012
Agenda


• About Facebook
• Why use it for recruitment
  communications
• How to use it
• Case studies
• Upcoming webinars - have your say




                                      2
What?
What is Facebook?


• Social Network with 835 million
  members in over 210 countries
  worldwide
• Facebook accounts for 1 out of
  every 5 page views on the            North America: 173m        Europe: 233m
                                                                                        Asia: 195m
  internet worldwide
• 250 million photos are uploaded                               Middle East: 20m
                                       Central America: 48m
  to Facebook daily
                                                               Africa: 40m
• 2.7 billion likes every single day
  on Facebook                            South America: 112m
                                                                                             Australia: 14m
• 57% of Facebook user are
  female, 43% male
• 425 million mobile users
• Average Facebook user spends
  20 minutes on the site per visit


                                            Source: internetworldstats.com 2012 / ansonalex.com 2012      4
Facebook leading social
network




                          5
Why?
How are your potential candidates
using Facebook?

• Networking and entertainment purposes
• Get information about companies and their
  career opportunities
• Search for jobs
• Find out who they know at the company (for
  example through tools such as Beknown)




                                               7
48% of all job hunters have done at least one
job hunting activity on Facebook in the last
year




                            http://mashable.com/2012/02/05/facebook-recruiting-infographic/   8
4 reasons why Facebook is interesting
for recruiters


1. Reach people where they are spending
   their time
2. Engages Passive & Active jobseekers
3. Can be highly targeted
4. Can offer potential for real dialogue and
   community development




                                               9
How?
How can your organisation harness
Facebook for recruitment?

• Use your corporate or careers Facebook page
  to bring the organisation to life including
      - rich and relevant content
      - job postings
      - engagement
• Raise your profile with relevant groups
• Advertising opportunities e.g. targeted
  adverts




                                                11
Reach out to candidates -
Advertising on Facebook

                       – Targeted advertising
                       – Narrowly defined
                         parameters (copy length,
                         image size)
                       – Pricing based on CPC or
                         CPM
                       – Costs depending on
                         targeting criteria, budget
                         can be defined by daily
                         spend limits
                       – Real-time Monitoring and
                         optimising is critical (for CTR
                         and conversion rate)
                       – Customised landing pages
                         recommended

                                                           12
Various targeting options

• Location:
   – Country or City
• Demographics:
   – Age
   – Gender
• Education:
   – University, Field of Study, Year of Graduation, Student
• Interests:
   – based on information people provided in their profile
   – includes listed likes and interests, the Pages they like, apps
     they use, and other profile content they’ve provided.


                                                                      13
Case study: Administrative Assistants


• Needed to recruit Administrative Assistants
  – Post-secondary education in the secretarial field or
  – Secretarial work experience (at least 3 years)
  – Knowledge of at least 2 European languages (one
    English, German or French)
  – Age group 20-24 years
  – Specific under-represented countries targeted
• Wanted to monitor results
• Short deadlines



                                                           14
Strategy - Targeted Facebook
advertising campaign and microsite

• Reach          Convince       Convert




                                 Application
                                   page




                                               15
Key metrics we tracked for this
  campaign


                                                 Conversion
                 CTR          Nb. FB
                              standard is
                              0.025%
                                                    rate
                 0.05%                              10%
Facebook                                                                    Apply
                              Microsite
 advert                                                             (front page)
5,288 clicks                                       CPA             527 clicks

               CPC
               Confidential


                                       BR
                                            Average BR: 65%   Nb. FB
                                                              standard is
                                                              70%


                                                                                    16
Case Study: Graduate campaign


• The brief
   – Attract high-calibre Graduates for World Bank’s YPP
   – Target nationalities: Brazil, Japan, Norway, Mexico,
     Morocco, The Netherlands, Rwanda, Saudi Arabia,
     Turkey and Tanzania etc
• Our Approach
   – Targeted advertising with Facebook
   – Targeting by age group, qualifications, languages,
     geography, interest in Int. Development, NGOs
   – Tracking & reporting deliver real-time insights about
     campaign performance
Results: 12,500 clicks

• Over 45 million impressions
• More than 12,500 clicks over a one-month
  period
• Rwanda and Tanzania generated 1,810 clicks in
  only 4 weeks for a media spend of less than $500
How can we help?

• Your presence on Facebook:
  – Work with you to develop your Facebook strategy
  – Create your page including content management
    system
  – Develop content plan, content and visuals
  – Integrate your Facebook page with the rest of your
    online and social media activities
  – Monitor and analyse your page’s performance and
    your overall digital presence
  – Support you in site moderation
• Advertising on Facebook:
  – Manage advertising campaigns
  – Monitoring and reporting
                                                         19
Next steps

• Which social media are relevant for my
  candidates?
• How do I build a social media strategy?
• What social media policy and guidelines
  do I need?
• I have limited resources, how can I use
  them cost effectively?

             TFA can help with a
      Customised Social Media Workshop
                                            20
TFA Webinar Series


•10 July:
Using social media to support your diversity objectives
•Register here: http://www.anymeeting.com/PIID=ED51DD87894B



•What would YOU like to see after the Summer?




                                                              21
Stay in touch!


         TFA Blog: www.terrafirmaassociates.com/blog

         LinkedIn Group: International Public Sector


         @TFA_social

         jlevy@terrafirmaassociates.com


                                                       22
For more information please contact
              Julia Levy
  jlevy@terrafirmaassociates.com

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Terra Firma Associates Facebook webinar

  • 1. How Facebook can help you to win in the war for talent Webinar June 2012
  • 2. Agenda • About Facebook • Why use it for recruitment communications • How to use it • Case studies • Upcoming webinars - have your say 2
  • 4. What is Facebook? • Social Network with 835 million members in over 210 countries worldwide • Facebook accounts for 1 out of every 5 page views on the North America: 173m Europe: 233m Asia: 195m internet worldwide • 250 million photos are uploaded Middle East: 20m Central America: 48m to Facebook daily Africa: 40m • 2.7 billion likes every single day on Facebook South America: 112m Australia: 14m • 57% of Facebook user are female, 43% male • 425 million mobile users • Average Facebook user spends 20 minutes on the site per visit Source: internetworldstats.com 2012 / ansonalex.com 2012 4
  • 7. How are your potential candidates using Facebook? • Networking and entertainment purposes • Get information about companies and their career opportunities • Search for jobs • Find out who they know at the company (for example through tools such as Beknown) 7
  • 8. 48% of all job hunters have done at least one job hunting activity on Facebook in the last year http://mashable.com/2012/02/05/facebook-recruiting-infographic/ 8
  • 9. 4 reasons why Facebook is interesting for recruiters 1. Reach people where they are spending their time 2. Engages Passive & Active jobseekers 3. Can be highly targeted 4. Can offer potential for real dialogue and community development 9
  • 10. How?
  • 11. How can your organisation harness Facebook for recruitment? • Use your corporate or careers Facebook page to bring the organisation to life including - rich and relevant content - job postings - engagement • Raise your profile with relevant groups • Advertising opportunities e.g. targeted adverts 11
  • 12. Reach out to candidates - Advertising on Facebook – Targeted advertising – Narrowly defined parameters (copy length, image size) – Pricing based on CPC or CPM – Costs depending on targeting criteria, budget can be defined by daily spend limits – Real-time Monitoring and optimising is critical (for CTR and conversion rate) – Customised landing pages recommended 12
  • 13. Various targeting options • Location: – Country or City • Demographics: – Age – Gender • Education: – University, Field of Study, Year of Graduation, Student • Interests: – based on information people provided in their profile – includes listed likes and interests, the Pages they like, apps they use, and other profile content they’ve provided. 13
  • 14. Case study: Administrative Assistants • Needed to recruit Administrative Assistants – Post-secondary education in the secretarial field or – Secretarial work experience (at least 3 years) – Knowledge of at least 2 European languages (one English, German or French) – Age group 20-24 years – Specific under-represented countries targeted • Wanted to monitor results • Short deadlines 14
  • 15. Strategy - Targeted Facebook advertising campaign and microsite • Reach Convince Convert Application page 15
  • 16. Key metrics we tracked for this campaign Conversion CTR Nb. FB standard is 0.025% rate 0.05% 10% Facebook Apply Microsite advert (front page) 5,288 clicks CPA 527 clicks CPC Confidential BR Average BR: 65% Nb. FB standard is 70% 16
  • 17. Case Study: Graduate campaign • The brief – Attract high-calibre Graduates for World Bank’s YPP – Target nationalities: Brazil, Japan, Norway, Mexico, Morocco, The Netherlands, Rwanda, Saudi Arabia, Turkey and Tanzania etc • Our Approach – Targeted advertising with Facebook – Targeting by age group, qualifications, languages, geography, interest in Int. Development, NGOs – Tracking & reporting deliver real-time insights about campaign performance
  • 18. Results: 12,500 clicks • Over 45 million impressions • More than 12,500 clicks over a one-month period • Rwanda and Tanzania generated 1,810 clicks in only 4 weeks for a media spend of less than $500
  • 19. How can we help? • Your presence on Facebook: – Work with you to develop your Facebook strategy – Create your page including content management system – Develop content plan, content and visuals – Integrate your Facebook page with the rest of your online and social media activities – Monitor and analyse your page’s performance and your overall digital presence – Support you in site moderation • Advertising on Facebook: – Manage advertising campaigns – Monitoring and reporting 19
  • 20. Next steps • Which social media are relevant for my candidates? • How do I build a social media strategy? • What social media policy and guidelines do I need? • I have limited resources, how can I use them cost effectively? TFA can help with a Customised Social Media Workshop 20
  • 21. TFA Webinar Series •10 July: Using social media to support your diversity objectives •Register here: http://www.anymeeting.com/PIID=ED51DD87894B •What would YOU like to see after the Summer? 21
  • 22. Stay in touch! TFA Blog: www.terrafirmaassociates.com/blog LinkedIn Group: International Public Sector @TFA_social jlevy@terrafirmaassociates.com 22
  • 23. For more information please contact Julia Levy jlevy@terrafirmaassociates.com