Speaking at Scottish Summit 2021 Virtual Event.
It’s tough managing various workloads within your Microsoft 365 tenant if your organisation has limited IT staff and resources. Here you will learn how to navigate your way to successfully manage and configure various collaboration and information management requirements through Microsoft Teams, SharePoint, Yammer services and Microsoft Stream. During this demo rich session you will get informed with help and advice to best manage your Microsoft 365 Tenant.
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Administrators guide to managing Microsoft 365 and collaboration workloads - Scottish Summit 2021
1. #ScottishSummit2021
C h i r a g P a t e l
A d m i n i s t r a t o r s g u i d e t o m a n a g i n g M i c r o s o f t 3 6 5 a n d
c o l l a b o r a t i o n w o r k l o a d s
H U M B I E - 2 7 F e b r u a r y 2 0 2 1 - 2 p m
7. Microsoft 365 Admin Centre Cards
Microsoft 365
ESSENTIAL
• User management
• Billing
• Domains
• Service Health
• Azure Active
Directory
• Office 365
Software
• Data loss
prevention report
• Office 365 Active
Users Report
• Message Centre
• Training and
Guides
Security
PREVENT
• Microsoft Security
Score
• Identity Protection
• Device Compliance
• Cloud App Security
- OAuth apps
• Devices with active
malware
• DLP policy matches
DETECT
• Cloud App Security
- Anomaly
detection
• Device protection
• Device threat
analytics
Compliance
ASSESS
• Microsoft
Compliance Score
• Cloud app
appliance
• Users with most
shared files
PROTECT
• Retention label
usage
• Third-party apps in
use
• DLP policy matches
• Third-party DLP
policy matches
• Shared Files
• Shadow IT apps
SharePoint
Files by activity type
Total and active sites
Message centre
Services health
Teams
Microsoft Teams
Upgrade
User Search
Organisation
Information
Help Articles
Admin Training
Exchange
Recipients
Permissions
Compliance
Management
Organisation
Protection
Advance Threats
Mail Flow
Mobile
Public Folders
Unified Messaging
Hybrid
8. Microsoft 365 Setup
Recommendation
s of tasks based on
signals
Green icon
indicates task
completed
Task details gives
at a glance info and
quick activation to
complete task
10. Microsoft 365 Security and
Compliance Policies
ID Suggested Policy
1 Enable multi-factor authentication (MFA) for all staff
2 Enable MFA for Admins with assigned administrative rights
3 Enable just-in-time access to complete admin tasks
4 Enforce mobile app protection for phones and tablets
5 Block devices that don’t support modern authentication
6 Require compliant PCs and mobile devices
7 Assign Classification in M365 Groups, Microsoft Teams, SharePoint sites
8 Classify content with sensitivity labels to enable protection
9 Classify information with retention labels
10 Provision data loss prevention (DLP) policies
11 Microsoft cannot access our content to perform service operation without approval
https://docs.microsoft.com/en-us/microsoft-365/security/microsoft-365-security-for-bdm
11. Conditional Access Policies
https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/overview
• User or group membership
• IP Location information
• Device
• Application
• Real-time and calculated risk detection
• Microsoft Cloud App Security (MCAS)
• Block access
• Most restrictive decision
• Grant access
• Least restrictive decision, can still require one or more options:
• Require multi-factor authentication
• Require device to be marked as compliant
• Require Hybrid Azure AD joined device
• Require approved client app
• Require app protection policy (preview)
• Requiring multi-factor authentication for users with administrative roles
• Requiring multi-factor authentication for Azure management tasks
• Blocking sign-ins for users attempting to use legacy authentication protocols
• Requiring trusted locations for Azure AD Multi-Factor Authentication registration
• Blocking or granting access from specific locations
• Blocking risky sign-in behaviors
• Requiring organisation-managed devices for specific applications
12. Microsoft 365 Security & Compliance
Two separate
admin centres
What’s your score?
One-stop
Information
Governance
Its not a tool for just
IT!
13. Microsoft 365 Compliance Manager
Pre-built &
custom
assessments
Workflow
capabilities
Step-by-step
guidance on
suggested
improvement
actions
Risk-based
compliance
score
• Formerly Compliance Score
• Controls
• Microsoft managed controls
• Your controls
• Shared controls
• Assessments
• In-scope services
• Microsoft managed controls
• Your controls
• Shared controls
• Assessment score
• Templates
• Improvement Actions
https://docs.microsoft.com/en-gb/microsoft-365/compliance/compliance-manager
14. Sensitivity Labels – Content VALUE
Label Scope
Files & emails
Encrypt
Assign
permissions
or let users
decide
User access
to content
expires
Allow
offline
access
Content
Marking
Auto-
labelling
Groups & sites
Privacy and
external user
access settings
Public,
Private or
None
External
user access
Device access and
external sharing
settings
Control
external
sharing
(labelled
sites)
Access from
unmanaged
devices –
Full access,
web-only,
block access
Label Policy
1 or more labels
Users and Groups
Default label
Mandatory label
Require users to justify
Link to custom help page
(use SharePoint!)
Azure Purview assets (preview)
Apply label to assets in Azure Purview, including SQL
columns, files in Azure Blob Storage, and more
15. Information protection
• Automatically set a Teams to Private to
prevent other users to join without being
invited by team owners.
• Block access from people outside your
organisation to prevent team owners from
inviting external guests.
• Limit access to Teams from unmanaged
devices to prevent data leakage.
16. Microsoft 365 Groups and workloads
• Creating Microsoft 365 group in
Outlook or SharePoint, the group
mailbox is visible in Outlook.
• Creating a team in Teams, the
group mailbox is hidden by default.
To make visible use Set-
UnifiedGroup cmdlet
17. Enriching your SharePoint sites
Create
Team sites
fast!
Your site,
homepage,
branding,
document library
Add Microsoft
Teams Team
Turn on external
sharing
Build news,
libraries &
lists
Post news pages
Sync your
documents to
your desktop
Create lists you
can track
Customise with
Power Apps and
Flow
Integrate
Microsoft
365 services
OneNote Planner Group Calendar
18. Guest Access and External Sharing
https://docs.microsoft.com/en-us/microsoftteams/teams-dependencies
19. Group membership vs Site security
• To give people access to your
SharePoint site, you can either:
• add members to the Microsoft 365
group associated with the site
• or share the site with others
without adding them to an
Microsoft 365 group
https://support.office.com/en-gb/article/set-up-and-manage-access-requests-94b26e0b-2822-49d4-929a-8455698654b3#bk_enableallow_sponline
20. Monitor Guests
• Identity Governance
• Conduct Access Reviews on a
regular basis
• Requires an Azure AD Premium P2
license.
• Member and guest users who are
assigned as reviewers
• Member and guest users who perform
a self-review
• Group owners who perform an access
review
• Application owners who perform an
access review
https://docs.microsoft.com/en-us/azure/active-directory/governance/access-reviews-overview
21. Microsoft Teams Administration
• I want a team
• I want a group
• I want a site
• I want a team site
• I want a collaboration space
• I want a chat space
• I want a Microsoft Teams team
• I want …?
22. PowerShell to help administration
• Microsoft Teams (1.1.6)
• Microsoft Graph PowerShell (1.3.1)
• Azure Active Directory V2 GA (2.0.2.130)
• Azure AD Preview (2.0.2.129)
• Microsoft Teams PowerShell
• AzureAD PowerShell
• Microsoft 365 Services PowerShell
• PnP PowerShell
23. Yammer Administration
Yammer Admins & Compliance
• Verified Admins
• Network Admins
• Group Admins
• M365 Security and Compliance
Yammer Network(s)
•Internal & External
•Configure File uploads & limits, Apps, Message Translation
•Usage Policy
•Enforce office 365 identity for Yammer users
•Monitor Keywords
Communities
of Interest
Communities
of Practice
Functional
Communities
Topic specific
Communities
https://docs.microsoft.com/en-us/yammer/
24. Microsoft 365 Learning Pathways
• Help and support SharePoint website
linking to Microsoft training and support
pages and videos
• Built on Microsoft 365 Learning Pathways
(SharePoint) solution
• On-demand, custom training from
Microsoft
• Customisable Learning Experience
• Build a custom playlist
• Keeping up to date with Teams new
features
• Marketing knowledge events sessions and
calendar invites
https://docs.microsoft.com/en-us/office365/customlearning
https://adoption.microsoft.com
25. Keeping up with Microsoft 365
• For significant updates, follow the Microsoft
365 Roadmap
• As an update gets closer to rolling out,
it is communicated through your
Microsoft 365 Message centre.
• A good practice is to:
Leave the majority of users in Standard
release
IT Pros and power users in Targeted
release to evaluate new features and
prepare teams to support business
users and executives.
Office Blogs
Microsoft Community
Microsoft Tech Community
https://docs.microsoft.com/en-us/microsoft-365/admin/manage/release-options-in-office-365?view=o365-worldwide
Microsoft 365 for enterprise Test Lab Guides
26. Microsoft 365 Enterprise Administrator
Key
Optional Path
Required Path
Skills and knowledge verified Certification
Exam
One certification required
Start here
Microsoft 365 Certified: Modern Desktop
Administrator Associate
OR
Microsoft 365 Certified:
Teamwork Administrator Associate
OR
Microsoft 365 Certified:
Messaging Administrator Associate
OR
Microsoft 365 Certified:
Security Administrator Associate
OR
MCSE Productivity Solutions Expert
Online courses and instructor-led
training available to support learning
Microsoft 365
services
User identity
and roles
Access and
authentication
Office 365 workloads
and applications
MS-100: Microsoft 365
Identity and Services
Modern device
services
Microsoft 365 security
and threat management
Microsoft 365 governance
and compliance
MS-101: Microsoft 365
Mobility and Security
Microsoft 365 Certified:
Enterprise Administrator Expert
*Must pass MS-100 + MS-101
to achieve certification
Microsoft 365 Certified: Teams Administrator
Associate
OR
It’s tough managing various workloads within your Microsoft 365 tenant if your organisation has limited IT staff and resources. Here you will learn how to navigate your way to successfully manage and configure various collaboration and information management requirements through Microsoft Teams, SharePoint, Yammer services and Microsoft Stream. During this demo rich session you will get informed with help and advice to best manage your Microsoft 365 Tenant.