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Table of Contents


Message from CEO Multimedia Development Corporation (MDeC)                               04

Message from President Technopreneurs Association of Malaysia (TeAM)                     05

Message from President Malaysian Association of Bumiputera ICT                           06
Industry And Entrepreneurs (NEF)

Information about Go Global                                                              07

Infopro Sdn Bhd                                                                          09

eBworx Berhad                                                                            15

Macro Kiosk Berhad                                                                       19

Open Dynamics Sdn Bhd                                                                    25

Platform2u.com Berhad                                                                    31

Sigmax-e Services Sdn Bhd                                                                35

Silverlake Axis Sdn Bhd                                                                  41

Rexit Berhad                                                                             45

Authentic Venture Sdn Bhd                                                                49

Netinfinium Corporation Sdn Bhd                                                          53

iSentric Sdn Bhd                                                                         57

N2N Connect Berhad                                                                       61

Terato Tech Sdn Bhd                                                                      67

SyQic Capital Sdn Bhd                                                                    73

Polarizone Technologies Sdn Bhd                                                          79

XYBASE Sdn Bhd                                                                           85

GlobeOSS Sdn Bhd                                                                         91

Commerce Dot Com Sdn Bhd                                                                 97

EssentialBiz Sdn Bhd                                                                   103

ItraMAS Corporation Sdn Bhd                                                            107

Pentasoft Malaysia Sdn Bhd                                                             111

Century Software (M) Sdn Bhd                                                           117

Arahe Solutions Sdn Bhd                                                                121

ePROTEA Technologies Sdn Bhd                                                           125

Microlink Solutions Berhad                                                             129

CALMS Technologies Sdn Bhd                                                             133

MOL AccessPortal Berhad                                                                139

Fexsoft (M) Sdn Bhd                                                                    143

CWorks Systems Berhad                                                                  149

DBV Technologies Sdn Bhd                                                               153
Index                                                                                  157




                                                                              Go Global Directory 2010/11 | 03
MESSAGE FROM CEO
               MULTIMEDIA DEVELOPMENT CORPORATION
               (MDeC)

               Assalamualaikum Warrahmatullahi Wabarakatuh and Greetings,

               Malaysia’s success in the global ICT industry is built on the
               determination of our people and companies, to relentlessly
               pursue efficiencies, excellence and innovation to make ourselves
               a competitive force in world markets. The Malaysian ICT industry
               has evolved and Malaysian ICT firms have boldly moved forward
               and become global icons themselves. With the world’s economy
               increasingly driven by technological innovations, it has become
               imperative to harness the necessary ICT knowledge to stay
               current and ahead.

               I am heartened to see this admirable effort by Technopreneurs
               Association of Malaysia (TeAM) and Malaysian Association of
               Bumiputera ICT Industry and Entrepreneurs (NEF) in creating
               reliable avenue to generate ICT investment and participation.
               Not only does it seamlessly sync with Malaysia’s Vision 2020
               to transform the nation into a knowledge-based Economy
               through the utilization of application and services of Information
               and Communication Technology; it will also promote wider
               utilization of services enabled by ICT for the general public.

               This collection of reputable ICT service providers share the same
               vision and for those of us who have long believed in Malaysia’s
               ICT potential to become a competitive global player, we are
               delighted to provide them with this opportunity. We also believe
               that technological partnerships through sharing, transfer and
               funding is the essential catalyst to ensure continuous growth and
               progress.

               So it is with great pleasure that I present the inaugural issue of
               Go Global directory 2010/11. I would also like to congratulate
               and commend TeAM and NEF for a job well done with hopes
               that the effort will flourish alongside Malaysia’s ICT industry by
               leaps and bounds.



               With warm regards,

               Datuk Badlisham Ghazali
               CEO
               Multimedia Development Corporation (MDeC)




04 | Go Global Directory 2010/11
MESSAGE FROM PRESIDENT
TECHNOPRENEURS ASSOCIATION OF
MALAYSIA (TeAM)




The Go Global Directory was mooted as a means            As an organization, TeAM has always placed great
in which to assist Malaysian technology companies        importance on professional development.                 We
tackle a persistent challenge in the effort to attract   are constantly working to come up with ideas and
global buyers and clients. Research and surveys          programs which will assist technopreneurs under our
amongst Malaysian ICT companies conducted                umbrella organization and their companies leapfrog
by MDeC, and on a smaller scale, by TeAM and             into the global arena via our Go Global initiative. The
NEF amongst their members, revealed that many            Go Global Directory is but one of the products of our
international buyers and potential customers found       efforts in this area and the first of many efforts by TeAM
it time-consuming to isolate and determine which         to help our members and the nascent Malaysian ICT
Malaysian ICT companies were seeking to export           industry tap into the global ICT marketplace.
to services and products to the global marketplace.
Ascertaining the specific services and products of the   I would like to take this opportunity to express
export-ready Malaysian ICT companies was also a          my thanks to our partners on this project, the
challenge for international buyers.                      Malaysian Association of Bumiputera ICT Industry
                                                         and Entrepreneurs (NEF) and the Multimedia
The Go Global Directory therefore was conceived          Development Corporation (MDeC) for their assistance
specifically to deal with this problem. Unlike           in bringing the Go Global Directory to fruition. TeAM
conventional ICT directories, the Go Global              looks forward to future collaborations with both NEF
Directory is a select catalogue, consisting solely       and MDeC as we all work towards putting Malaysia
of Malaysia’s best-of-breed ICT companies that are       on the map in the field of ICT.
focused on export-centric products and services. To
provide a high level of comfort and validation to
international buyers, these companies have further       Koh Lee Ching
been evaluated and assessed stringently by MDeC,         PRESIDENT
TeAM and the NEF to ensure that they are able to         Technopreneurs Association of Malaysia (TeAM)
meet the international product and service demands
of global customers.




                                                                                                Go Global Directory 2010/11 | 05
MESSAGE FROM PRESIDENT
               MALAYSIAN ASSOCIATION OF BUMIPUTERA
               ICT INDUSTRY AND ENTREPRENEURS (NEF)

               Assalamualaikum W.B.T,

               Alhamdulillah, by the infinite blessing of Allah s.a.w, TeAM, NEF
               and MSC Malaysia have successfully published the inaugural
               issue of Go Global Directory 2010/11.

               This is indeed another milestone in our aim to get more
               companies to tackle the overseas market. The Go Global program
               is designed as such where participating companies leverage the
               power of the group in going abroad. It is this synergistic efforts
               that we hope will be able to catalyze these companies further
               in their various targetted markets. They have created a presence
               in their home country and now it is time to take on the world.

               It is our hope that with this Go Global Directory, which will
               be circulated around the world via the network of government
               offices in various countries, the companies will gain better
               traction in the global market. This of course cannot be done in
               isolation, we would also like to thank MATRADE in their support
               to circulate this directory to its overseas offices.

               With this publication of Go Global Directory 2010/11, we hope
               the companies will be able to foster new business opportunity
               overseas and other potential ventures and hence, supports
               Malaysia’s aspiration towards service industry as the main
               economic driver.

               I would like to also express our special appreciation to Chairman
               of Go Global program from both TeAM and NEF, MDeC and
               MATRADE. It is their effort and drive that has brought the
               program to where it is today. Many thanks to everyone involved
               in this initiative.

               Thank you.




               With warm regards and Salaams,



               Ashran Dato’ Ghazi
               President,
               Malaysian Association of Bumiputera ICT Industry and
               Entrepreneurs (NEF)
               www.nef.org.my




06 | Go Global Directory 2010/11
INFORMATION ABOUT GO GLOBAL

The Go Global Directory is designed to be a one-stop source of information for
foreign companies looking to do business with or procure the services of Information,
Communications and Technology (ICT) service providers in Malaysia.

Every company featured in the Go Global Directory has
been carefully screened and assessed by TeAM, MDeC
and NEF to ensure that their products and services
are of international export standards, and that the
companies have the capacity and capabilities required
to meet the service demands and requirements of
international customers.


Armed with this Directory, foreign and international
buyers will be able to focus their search for service
or product suppliers on Malaysian companies and
service providers of the highest repute and who hold
themselves to international world-class standards of
service delivery and product excellence.


The Go Global Directory is also positioned to enable
Malaysian ICT companies and service providers to
gain greater exposure in the international marketplace.
In addition to distribution by MDeC at all major IT
trade events, the Directory will be utilised by various
government bodies and agencies to promote Malaysian
ICT companies at various international exhibitions and
conferences.


The Go Global Directory currently contains only 30
companies but TeAM and NEF are confident that this
Director will only grow and expand as Malaysian
ICT companies continue to achieve new heights
in innovation, service quality and research and
development.




                                                                          Go Global Directory 2010/11 | 07
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08 | Go Global Directory 2010/11
Go Global Directory 2010/11

        Infopro Sdn Bhd




               Go Global Directory 2010/11 | 09
The Company


                                   About Us
                                   INFOPRO is an ISO 9001 certified and CMMI
                                   assessed global financial solution provider. We design,
                                   implement, and support financial solutions to over 80
                                   financial institutions worldwide. Headquarter in Kuala
                                   Lumpur, Malaysia. INFOPRO has been serving the
                                   global financial industry for over 23 years.


                                   INFOPRO’s processes and procedures are well in
                                   place to ensure first-rate services and deliverables. The
                                   company’s impressive achievement of 100% successful
                                   implementation track record is a testament to its
                                   aggressive engagement of Research and Development,
                                   leading to enhanced levels of competency. By aligning
                                   client’s IT needs to their businesses, INFOPRO releases
                                   powerful tools for its clients in the highly-competitive
                                   financial markets.




                                   Stellar Growth in Established and Emerging
                                   Markets
                                   In every geography region that we operate, our
                                   market approach is a pragmatic blend of playing to
                                   our strength and providing solutions according to
                                   the unique requirements of each market. INFOPRO
                                   accordingly uses the most suitable business model of
                                   each market-such as a joint venture in the Middle East,
                                   community-based-service model in South East Asia.


                                   Starting from its first oversea operation within the
                                   South East Asian region in the mid 1990s, it has now
                                   expanded to the Middle East, Africa and China. We are
                                   strengthening our foothold in the Asia Pacific region
                                   and planning to expand across the pacific towards the
                                   Americas.


                                   To date, INFOPRO has operational sites in over 28
                                   countries.




10 | Go Global Directory 2010/11
Industry Focus

Geographical Diversification of Revenues,
Employees and Customers
In every geography region that we operate, our
market approach is a pragmatic blend of playing to
our strength and providing solutions according to
the unique requirements of each market. INFOPRO
accordingly uses the most suitable business model for
each market such as a joint venture in the Middle East,
community-based service model in South East Asia.


“We have proven 100% track record of implementation
and migration. An achievement that help propelled us
the forefront of the industry”


CEO Mr. Chuah Wan Pin


• Focused…
  We are focused on Service Sector


• Specialist…
  We are specialist in the banking industry


• Leadership…
  We are leading solutions provider


• Established…
  Almost a quarter of a century


• Regarded as the competition…
  We are the competition


• Product Breadth…
  We have huge intellectual property


• Loyal Customers…
  We have a good track record


• Cutting Edge…
  We spend 25% our turnover on R&D


• International…
  We support customers across 3 continents




                                                              Go Global Directory 2010/11 | 11
Business Activities


               eICBA System- A Total Banking Solution                     Seamless Integration
               INFOPRO embraces the latest technology and the
               world-class banking practices in the development of its
               flagship banking solutions- eICBA System. It provides
               the full spectrum of Conventional Banking, Islamic
               Banking and Electronic Banking solutions, and it is able
               to run on all open system platforms provided by all
                                                                                                ATM
               major vendors.


               INFOPRO has invested more than MYR (Malaysian
               Ringgit) 170 million in the development of eICBA                          Customer Database

               System over the past 23 years.


               eICBA is designed to suit various types and sizes                          Data Warehouse
               of financial originations. It supports various type of
               workflows to ensure accurate information reaches the
               right people at the right time.                                        Decision Support System



                                                                                         Email & Groupware



                                                                                     Credit, Debit and Smartcard



                                                                               Over-The-Counter Attended Transactions



                                                                                            SMS Banking



                                                                                Corporate Terminal & Internet Banking



                                                                                            Telebanking




12 | Go Global Directory 2010/11
Mix of Global and Regional Partnerships To
      Advantages:                                  Facilitate Local Adoption
      • Rich Functionality                         INFOPRO has a range of partnerships both at global
      • Up-to-date Technology                      and regional levels to facilitate local adoption.
      • Scalability                                INFOPRO has strong and established partnership with
      • Support Multilingual Function              global technology leaders such as Microsoft, Oracle
      • Built-in rules to ensure information       & IBM. Equally well chosen and effective are its local
         accuracy security maintained              partnerships that provide critical advantage in customer
      • Seamless integration                       engagement by understanding local market challenges
      • Utilizes international and local           and product requirements ensuring the offered
         standard                                  solutions support the company’s growth strategies
                                                   in emerging markets. Our thoughtful approach to
                                                   partnership selection has contributed both to our
                                                   successful globalization and to the foundation of every
      Features
                                                   successful partnership.
      • Based on Open Systems – supports
         multiple OS (Windows, Unix, Linux, Z/
         OS)
                                                   Standardization of Quality across the Globe
                                                   The main feature distinguishing INFOPRO from
      • J2EE Compliant
                                                   other top IT solution providers of the world is the
      • Browser (Web) Based Thin Client
                                                   resolute focus on development of new technology
      • n-Tier Architecture
                                                   and superior usage of IT platform and solution
      • Supports Cluster Technology
                                                   technology architecture, and infrastructure. With early
      • Security: SSL,Triple DES & Digital Certs
                                                   adoption of new technology applications and global
      • Tools: Oracle Tools, Java
                                                   availability of software, INFOPRO is ahead of the
                                                   technology adoption curve, when compared to others
      J2EE Compliant
                                                   in its industry, and is able to service better quality to
      • Highly scalable
                                                   customers. Equally important is the seamless integration
      • Ease of integration
                                                   of their skilled workforce providing low-cost and high-
                                                   quality technology with local delivery capabilities.


                                                   “Over 25% of our total revenue goes to investment of
                                                   R&D. We need to always adapt the changes around us.
                                     Production
                                                   Only then can we technologically and culturally be
                                     Database
                                                   relevant”
                                     Server

                                                   COO Mr. Mathew Chuah
                                     Production
                                     Application
                                     Server




• Branches
• Off-site locations
• Corporate Terminal




                                                                                            Go Global Directory 2010/11 | 13
Contact Us




               Malaysia (Corporate Office)
               INFOPRO SDN BHD
               Block B3 level 8,
               Leisure Commerce Square,
               No 9 Jalan PJS 8/9,
               46150 Petaling Jaya,
               Selangor, Malaysia

               Tel: +603-7876 6666
               Fax: +603-7876 1233

               The Philippiness
               INFOPRO SYSTEMS INTERNATIONAL
               Unit 303, Hanston Building Emerald Avenue
               Ortigas Center Pasig City,
               Philippines 1605

               Tel: +632-910 6296
               Fax: +632-631 3041

               United Arab Emirates
               INFOPRO INTERNATIONAL FZCO
               PO Box 54565
               Unit 3EG05 East Wing 3,
               Dubai Airport Free Zone
               Dubai, UAE

               Tel: +971-4 299 2297
               Fax: +977-4 299 4252

               Other Offices & Representatives:
               Singapore | Shanghai, China | Accra, Ghana

               Website: www.infopro.com.my




14 | Go Global Directory 2010/11
Go Global Directory 2010/11

         eBworx Berhad




               Go Global Directory 2010/11 | 15
The Company

               eBworx is a leading international consulting               eBworx is focused in providing solutions in the banking
               and technology solutions firm specialising in the          sector and its integrated suite of credit management
               financial services industry. Banks are the center of       solution (Loans Origination and Collection & Recovery)
               our business and we deliver innovative and high-           and delivery channel solutions (Cash Management,
               performance solution to our clients, supporting them       Internet and Mobile Banking, Branch Delivery) and
               in their business objectives. The turn of the century      Trade Finance provides best of breed solutions to banks
               has seen our clients faced with new challenges in          in the region.
               risk management, BASEL II compliancy, merger and
               acquisition, changing technology environment and at        The company boasts an impressive list of blue-chip
               the heart of it, the drive to achieve increased customer   clients which include regional banking giants such as
               centricity.                                                OCBC and CIMB Group; Tier-1 banks in Malaysia such
                                                                          as RHB Banking Group, AmBank Group, EON Banking
               We begin by understanding our client’s requirements.       Group and Alliance Financial Group; PT Bank Central
               We couple our solution consulting with leading             Asia, PT Bank Danamon Indonesia and BII Maybank in
               practices. And most of all, we help our clients leverage   Indonesia; KASIKORNBANK in Thailand and Hua Xia
               on technology as an enabler, delivering solutions which    Bank in China.
               propel them to the next stage.
                                                                          With our vast experiences in many project
               eBworx was founded on May 2, 1998 with a vision to         implementations, supported by our domain expertise
               develop the company into a leading global financial        in financial services industry, eBworx is able to
               solutions provider. In line with this vision, eBworx has   differentiate itself from a pure software company into a
               remained focused on helping financial institutions in      full service solutions firm. We are able to bring about
               three main areas:                                          solutions which will address the banks’ business needs
               • To gear towards electronic banking                       whilst providing banks with consulting services in our
               • To be more customer-centric in sales & operations        areas of expertise.
               • To better manage lending practices & to move
                  towards Basel II compliance


               eBworx was granted MSC Malaysia status on
               11 February 2002 by Multimedia Development
               Corporation (MDeC) and was listed on the ACE Market
               (previously MESDAQ) on 17 November 2003.


               The eBworx Group is a regional financial solutions
               specialist, providing a wide array of innovative digital
               commerce solutions to the financial services industry.
               We have presence and clients across the region in
               countries such as Malaysia, Singapore, Indonesia,
               Thailand, Philippines, Hong Kong and China. eBworx
               offshore development centre is based in Chengdu,
               China where we focus on research and development
               for strategic applications.




16 | Go Global Directory 2010/11
DIGITAL DELIVERY CHANNELS SUITE




  DIGITAL                                                                   DIGITAL
                    DIGITAL          DIGITAL
   RETAIL                                                                   BRANCH
                    MOBILE        TRANSACTION
 INTERNET                           BANKING                                 DELIVERY
                   BANKING
 BANKING                                                                     SYSTEM



                                     Cash                                    Platform
                     J2ME         Management                                 Banking


                                     Trade                                     Teller
                    Symbian        Front-End                                Transaction



                  IPhone/iPad



                    Android



                   Blackberry




 DIGITAL DELIVERY CHANNELS SUITE                                            TRADE
                                                                           FINANCE


  DIGITAL            DIGITAL
                                      DIGITAL CREDIT EVALUATION ENGINE




  CREDIT           COLLECTION
MANAGEMENT         & RECOVERY                                            TRADESPRING
  SYSTEM             SYSTEM


 Prospect
Management           Collection
                                                                           PORTAL
                                                                          SERVICES
   Credit
 Origination          Recovery

                                                                           DIGITAL
   Credit                                                                  PORTAL
Administration                                                            MANAGER




            INFORMATION MANAGEMENT SYSTEM




        COLLATERAL                          CENTRAL LIABILITY
       MANAGEMENT                             MANAGEMENT




                                                                                          Go Global Directory 2010/11 | 17
Business Activities

               eBworx solutions are flexible and modular and our consultants are domain experts, working to bring our wealth of
               consulting and implementation experience to our clients, enhancing and ensuring their competitive advantage.


               Our solution offering includes the following:

               1. Digital Delivery Channels Suite                                3. Information Management Services
                   • Digital Retail Internet Banking (DRIB)                         • Customer Information Files (CIF)
                   • Digital Mobile Banking (DMB) covering various                  • Collateral Management
                     devices ranging from Apple iOS to Android to                   • Central Liability Management
                     Symbian
                   • Digital Transaction Banking (DTB) which includes            4. TradeSpring
                     Cash Management and Trade Front-End
                   • Digital Branch Delivery System (DBDS)                       5. Digital Portal Manager


               2. Digital Business Centre Suite
                   • Digital Credit Management System (DCMS)
                   • Digital Collection and Recovery System (DCRS)
                   • Digital Credit Evaluation Engine (DCES)




               Industry Focus

               Banking




               Contact us




               eBWORX BERHAD
               (521609-T)
               Level 3A Block B, Axis Business Park,
               No. 10 Jalan Bersatu 13/4,
               46200 Petaling Jaya,
               Selangor, Malaysia

               Tel: +603-7956 9822
               Fax: +603-7957 2661

               Website: www.ebworx.com

               Contact Person: Andrew Goh
               Email: andrewgoh@ebworx.com




18 | Go Global Directory 2010/11
Go Global Directory 2010/11

   Macro Kiosk Berhad




               Go Global Directory 2010/11 | 19
The Company


               MACROKIOSK is a multi-country mobile messaging technology enabler mobilizing
               technologies specifically in the area of mobile services, mobile monetization and
               telco-grade solutions.

               Year 2000 saw the inception of Macro Kiosk Berhad            MACROKIOSK is committed to providing scalable
               (“MACROKIOSK”), a subsidiary of Goldis Berhad                mobile messaging solutions to conveniently
               with the vision to become the leading Mobile                 disseminate mission-critical services over borderless
               Messaging Technology Enabler in Asia. MACROKIOSK             market and constantly satisfying beyond customer
               provides world-class mobile messaging connectivity           expectations.
               and solutions to a large-scale customer base with
               instantaneous mobile messaging connectivity to more          MACROKIOSK obtained its MSC Malaysia status in
               than 2 billion mobile subscribers around the world.          year 2001, allowing the company to undertake research
                                                                            and development in the area of mobile messaging
               Combining continual innovation and revolution,               technology. MACROKIOSK continuously improve its
               MACROKIOSK’s Global Mobile Messaging Network -               pursuit in mobile technology enhancement locally
               etracker is robustly connected to more than 500 mobile       and regionally, to be a top of emerging mobility trends
               operators worldwide for 2-way bulk messaging, and is         powering customers from 18 different industries.
               directly connected to more than 130 mobile operators
               for premium messaging.                                       MACROKIOSK is an award-winning company, with
                                                                            a string of accolades awarded by internationally
               Primarily focusing on mobile messaging gateway               acclaimed establishment and faculties. Presence in
               and mobile messaging solutions, MACROKIOSK’s                 10 countries, namely Brunei, China, Hong Kong,
               services cater to different stakeholders of the mobile       Indonesia, Malaysia, Philippines, Singapore, Taiwan,
               industry namely mobile operators, solution providers,        Thailand and Vietnam makes MACROKIOSK the
               application developers, content providers, and system        preferred Mobile Messaging Gateway and Solutions
               integrators - as well as to any companies who wants to       Enabler to a multitude of local and global clienteles.
               leverage on the mobile channel, ranging from banks
               to airlines to television networks to retail stores, aside
               from many others in different industries. Such distinct
               companies by and large have international and global
               presence; MACROKIOSK will be the perfect business
               partner to work with.




20 | Go Global Directory 2010/11
MACROKIOSK Corporate
                                        Website Snapshot: www.macrokiosk.com




                                       MACROKIOSK Accreditation and Accolades



                         MCMC
                    Licensed Company
                         Malaysia

        iDa          Nationwide ICP
 Licensed Company   Licensed Company
     Singapore            China



2009 MSC Malaysia CDP Achievement Award
2008 ASEAN Business Award
2007 | 2006 Enterprise 50 Award
2007 Frost & Sullivan Malaysia Telecoms Award
2006 Ernst & Young Emerging Entrepreneur Of The Year Award
2006 | 2005 Deloitte Technology Fast 500 Asia Pacific Award
2006 | 2005 2004 ACM Best @ Show Awards




                                                                    Go Global Directory 2010/11 | 21
MACROKIOSK Offerings


               Mobile Enterprise Services (MES)                            Mobile Financial Services (MFS)

               MACROKIOSK Mobile Enterprise Services (MES)                 MACROKIOSK suite of Mobile Financial Services
               enables the immediate delivery of bulk messages             comprises of multiple mobile channels namely
               around the world. Transacting on our etracker network,      SMS, MMS, WAP, authentication and downloadable
               MES is able to route 2-way messages with more than          applications to mobile phones. Mobile Fund Transfers,
               500 mobile operators worldwide, making it possible          Transaction Authorization Code (TAC), Mobile
               for you to communicate and reach your clients               Alerts, Mobile Reminders, Mobile Enquiries, Mobile
               efficiently and cost-effectively without the limitation     Request, Mobile Payments and Mobile Top-Ups are
               of geographical boundaries. MES enables anyone from         some examples that MACROKIOSK Mobile Financial
               governments, multinationals, SMIs, SMEs, to SOHOs to        Services caters for. This solution allows mobile phones
               leverage on mobile messaging to achieve their business      to be used as a channel to execute mobile commerce
               communication goals.                                        whereby transfers, payments and enquiries can be done
                                                                           seamlessly regardless of geographical locations and
               Mobile Interactive Services (MIS)                           mobile phone types.


               MACROKIOSK Mobile Interactive Services (MIS) is             Mobile Aviation Services
               a secure and reliable platform designed for you to
               monetize your mobile contents/services. Connected to        MACROKIOSK offers a total mobility experience
               etracker, you are able to engage in premium chargeable      in Mobile Aviation Services that includes Mobile
               messaging service with the customer base of more than       Booking, Mobile Ticketing and Airline Transaction
               130 mobile operators. MIS essentially acts as the selling   SMS Alerts. MACROKIOSK suite of Mobile Aviation
               middleware between you and mobile operators for the         Services comprises of multiple mobile channels namely
               delivery of your mobile contents/services to millions       SMS, MMS, WAP, authentication and downloadable
               of mobile subscribers. Operating with a charging            applications to mobile phones. This solution allows
               component, the platform facilitates an efficient reverse-   mobile phones to be used as a channel to execute
               charging payment system where MACROKIOSK                    mobile commerce whereby booking, purchasing and
               contracts with the mobile operator to fulfill your sales    authenticating can be done seamlessly regardless of
               pay-out.                                                    geographical locations and mobile phone types.


               Mobile Authentication Services (MAS)                        Mobile Monetization Services

               MACROKIOSK Mobile Authentication Services (MAS)             MACROKIOSK Mobile Monetization Services platform
               revolutionizes the paradigm of authentication through       enable application developers to gain an accelerated
               the use of SMS. MAS combine a two-dimensional               monetization channel, integrates sales and distribution
               (2D) barcode technology with GSM picture messaging          components effectively while also allowing the
               technology to provide you a paperless solution for your     high flexibility in establishing the preferred revenue
               authenticating needs. Supporting various 2D barcode         model. Be it social games, videos or business tools,
               formats such as Quick Response Code, Datamatrix and         MACROKIOSK offers a robust merchandizing platform
               mCode, MAS converts text or picture messages into a         that supports different charging models such as flat-rate,
               2D barcode to be transmitted to the mobile phone via        per-usage, per-session or subscription basis. etracker
               SMS or WAP push. Each code delivered to the mobile          direct access to the mobile operators also provides
               user is a unique code that is non-replicable to other       the advantage of having multiple shortcodes for
               mobile users, thus ensuring a single usage expiry.          simultaneous connectivity to different country markets.




22 | Go Global Directory 2010/11
Industry Focus

To date MACROKIOSK is powering 18 industries namely:

• Advertising / Marketing                             • Hospitality / Hotel Services
• Aviation                                            • Information Technology / Solutions / e-Commerce
• Banking / Finance / Securities                      • Insurance
• Broadcasting                                        • Publishing
• Education                                           • Property / Real Estate
• Entertainment                                       • Retail / Wholesale
• Logistics / Supply Chain / Transportation           • SOHOs / SMIs / SMEs
• Food & Beverage                                     • Telecommunications
• Healthcare                                          • Tourism / Travel




                                                                                        Contact us




MACRO KIOSK BERHAD
Company Brand: MACROKIOSK
Mezzanine Floor,
Menara Tan & Tan,
207, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia

Tel: +603 2164 8100
Fax: +603 2164 9100

Website: www.macrokiosk.com

Company Presence: Brunei, China, Hong Kong,
                  Indonesia, Malaysia, Philippines,
                  Singapore, Taiwan, Thailand,
                  Vietnam

Contact person: Kenny Goh
Email: ck@macrokiosk.com




                                                                                         Go Global Directory 2010/11 | 23
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24 | Go Global Directory 2010/11
Go Global Directory 2010/11

Open Dynamics Sdn Bhd




                Go Global Directory 2010/11 | 25
The Company

               Staying competitive in today’s high-powered, on-                      Open Dynamics’ flagship product, Joget Workflow,
               demand business landscape means recognizing the                       is a people-driven form-based open source workflow
               day-to-day challenges of organizations and integrating                management system. It is a stand-alone application that
               the right skill and creative approach to meet them                    can manage and automate processes that are unique to
               effectively. Open Dynamics understands that and                       each organization, creating added value. Incorporated
               always tries to find the better way. Leveraging more                  in Malaysia in 2009 and the United States (CA) in
               than 30 years of combined experience in software                      2010, Open Dynamics provides training, support,
               design and development, this team of enthusiastic                     consultancy services and partnership opportunities for
               professionals is committed to developing open source                  Joget Workflow, a robust workflow management system
               software solutions that help organizations generate                   that can serve as a pivotal factor for today’s bustling
               operational speed and increase productivity through                   businesses.
               business workflow processes that can be captured and
               managed easily and intuitively.



                                         Design via Workflow Designer and
                                                Deploy to the server


                                                         Design




                                                                                                           Co
                                                      e




                                                                                                             nfig
                                                    Updat




                                                                        Designing Et                              u
                                                                                                                 re          Map participants to
                     Enchance and update
                   processes when necessary
                                                                        Deploying a                                         users and activities to
                                                                                                                             forms and plug-ins
                                                                     Process using Joget
                                                                         Workflow




                                                                              Execute


                                                                      Start process and perform tasks




26 | Go Global Directory 2010/11
Business Activities

Open Dynamics operates primarily in the free and open source software sector and is the proponent and sponsor of the
open source Joget Workflow Project.



What is Joget Workflow?
Joget Workflow (jōgĕt wûrk’flō’) is a people-driven, form-based workflow management system. This stand-alone
application can manage and automate processes that are unique to each organization, creating added value.


The system serves as a platform for users to design, deploy and run different types of workflows for different types of
organizational processes. Workflow designers can create dynamic workflows that can be updated anytime. Each activity
can be mapped with a form to capture the user’s input, while serving as a plug-in for system integration.


Joget Workflow is XPDL compliant and has a plug-in architecture to extend its usability. The system can be used on its own
to manage the flow of processes and data captured from forms, or it can be seamlessly integrated in various ways to your
existing systems to build complete applications tailor-fit to your unique needs. Capable of synchronous and asynchronous
integration, Joget Workflow provides the ability to automate, manage and continuously improve business processes, while
reducing the burden of paper-based work. It can be integrated to other portals or system applications using AJAX or JSON API.




                                                  Joget Workflow



                                      Workflow Designer               Workflow Engine




                                          Workflow Management Console




               Inbox/Task              Form                Workflow               User                 System
                Manager               Builder              Monitor               Manager               Settings




                                                                                                                  Go Global Directory 2010/11 | 27
Business processes can now
                                                                                                 be supported and maintained,
                                                                                                 deployed across the enterprise
                                                                                                 and quickly modified as
                                                                                                 processes evolve. Joget
                                                                                                 Workflow’s simple and rapid
                                                                                                 deployment, coupled with
                                                                                                 its graphical point-and-click
                                                                                                 tools, built-in workflow logic
                                                                                                 and reusable object libraries,
                                                                                                 enables even complex processes
                                                                                                 to be easily designed and
                                                                                                 deployed.




               Key Benefits of Joget Workflow
               Increased Efficiency and Productivity
               • Elimination of unnecessary steps due to automation       Ease of Use and Simplicity
                  of business processes                                   • Visually configurable rules and actions, allowing
               • Faster and more consistent completion of manual            business processes to be automated without custom
                  processes, and with minimal errors                        programming
                                                                          • Point-and-click configuration, enabling rapid
               Improved Process Control                                     development and deployment
               • Standardization of processes and availability of audit   • Capacity to accommodate all business needs
                  trails                                                    regardless of process complexity
               • Predefined and documented steps                          • Intuitive user interface to easily design work
               • Consistent business practices                              processes
               • Improved efficiency in organizations as a result of
                  transparency in processes                               Lowered Cost
                                                                          • Fewer mistakes and work delays results in increased
               Focus on Business Needs                                      productivity and faster delivery.
               • Business managers can now focus on important             • Employees can be guided through complex
                  business decisions rather than routine task               procedures, hence reducing the cost of training.
                  assignments and reporting.
               • Consistency in business processes allows for better
                  anticipation of customer demands and greater
                  predictability in levels of customer response.


               Business Process Improvement
               • Flexibility over processes enables quick redesign in
                  line with evolving business needs.
               • Focus on business processes leads to better
                  streamlining and simplification.
               • Improvement of internal processes increases
                  efficiency and effectiveness of the organization.




28 | Go Global Directory 2010/11
Open Dynamics Services
Open Dynamics offers a full range of services under the Joget Workflow Project:
• Enterprise Support - Technical support services provide direct access to our engineers who are ready to assist you in the
  design, development, deployment, and management of workflow processes on Joget Workflow.
• Technical Consultancy - Need to integrate with other software or systems? Tap into our consultants’ technical know-
  how.
• Software Training - Need to be up and running fast with Joget Workflow? Get our trainers to provide you with in-house
  basic and advance training.
• Partnerships - We are constantly looking for business partners for Joget Workflow, whether for training, distribution,
  technology sharing or OEM opportunities.




                                                                                                   Industry Focus

 • Participation in government open source initiatives
 • Horizontal businesses




                                                                                                          Contact us




OPEN DYNAMICS SDN BHD
C-01-3, Block C, Plaza Glomac
No.6, Jalan SS7/19, Kelana Jaya
47301 Petaling Jaya,
Selangor, Malaysia

Tel: +603-7885 8032
Fax: +603-7885 8035

OPEN DYNAMICS INC.
440 N. Wolfe Rd. - Sunnyvale,
CA 94085, USA

Tel: +1 408-480 5105
Fax: +1 408-773 8462

Website: http://joget.org

Contact person: Jack Hii
Email: jakku@joget.org

Facebook: http://www.facebook.com/jogetworkflow
Twitter: http://twitter.com/jogetworkflow
YouTube: http://www.youtube.com/jogetworkflow




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30 | Go Global Directory 2010/11
Go Global Directory 2010/11

Platform2u.com Berhad




               Go Global Directory 2010/11 | 31
The Company


               The company was founded in August 2008 with                 Vision
               the vision to provide a complete end-to-end                 We believe the great coaching from Guy Kawasaki
               e-commerce platform to the Asia industry by easily          who states that a business that operates with a “great
               setting up online-businesses and trading in the global      meaning in mind”, profit will follow. It is our vision to
               marketplace. In a short span of three months, we have       become Asia’s largest, complete e-commerce platform,
               obtained the MSC Malaysia status from Multimedia            bringing the world back to you. We have crafted
               Development Corporation (MDeC) in early January             our business objective by delivering our belief in
               2009 in recognition for our innovative research and         e-commerce changing lifestyle.
               development efforts in e-Commerce era.
                                                                           1. Global optimization
               In April 2009, when Platform2u.com was just five              Platform2u.com will establish its status as a major
               months old, we are proud to launch our brainchild,            player, possibly to be the largest e-commerce
               SMilDS.com, the fourth generation e-commerce                  platform in the Asia. We aim to land our footprint
               solution to the public. Being young and energetic,            onto at least more than thirteen countries as
               SMilDS.com was well received and we were pleased              we expand, as well as to glocalize our system
               that in a glimpse; our community grew to several              and operation. We will continue to pursue our
               hundred merchants and still growing.                          growth strategy in future to prepare us for global
                                                                             competition.
               Today, we penetrated into three countries, mainly
               Malaysia, Philippines and Hong Kong and employ over         2. Creating New Opportunities and Changing Lifestyle
               40 people from these countries. We’ve experienced             Platform2u.com aims to see and enable everyone
               major, rapid change but have held fast to our company         to operate their business online. With the slow
               aspirations to attract not the best knowledge workers         downturn of the economy, we hope to assist SME/
               in the market, instead a committed, determined and            SMIs to expand their market reach as well as to assist
               passionate team, who puts away individual pride               fresh graduates and unemployed to join us in our
               and personal agenda in achieving our never-ending             e-entrepreneur program. We believe with correct
               mission.                                                      training and education in e-commerce, they are able
                                                                             to start up their own dream and excel during time of
               Our commitment to innovation reflected in our values,         crisis. Apart from that, we pursue a dream and aim,
               which underpin to our devotion to our customers’              believing that e-commerce will soon dominate and
               success in e-commerce, and eventually changing for a          change our future lifestyle.
               better lifestyle in this bloating Internet industry.
                                                                           3. Increasing Competitiveness in Internet Retailing
                                                                      TM     Business
                                                                             The perfect e-commerce ecosystem would be
                                                                             intelligent enough to know not only the sales and
                                                                             profit gain, but also to forecast and advice the
                                                                             business trend for the next few years, preparing our
                                                                             business partners to face the changes. Given the
                                                                             state of the e-commerce technology today, that’s a
                                                                             far-reaching vision requiring research, development
                                                                             and innovation to realize. Platform2u.com is
                                                                             committed to blaze that trail, thus increasing our
                                                                      TM     competitiveness among existing e-commerce market
                                                                             players.




32 | Go Global Directory 2010/11                                      TM
Business Activities


Platform2u.com solely focuses on providing a complete      • Customer Relationship Management (CRM) System
e-commerce ecosystem from deployment of the                  ‘Customers First’ is the all time businesses favourite
backend system to the development of design and              quote…
support as well as consultation on online businesses.
As more and more people enter the busy working               Another important component in our SMilDS.com
life, demand for having any kind of a 1-stop service         system is built in with CRM system, which enables
has indeed increased over the time. SMilDS.com is            you to track and organize your customer contacts
designed, equipped with an end-to-end e-commerce             as well as to approach your potential customers. It
trading platform to cater such massive demand in the         is an effective sales-network approach to know and
market today.                                                understand your customer’s needs and requirements,
                                                             which eventually boost company profit. Our CRM
SMilDS.com Overview                                          consists of Front-office operation, Back-office
SMilDS.com is an innovative and easiest solution             operation, Business relationships, and advanced
for you to be part of global trend by transforming           phase of business intelligence analysis.
traditional business concept into a borderless e-trading
platform. We call this platform the e-commerce 4.0,        • E-Payment Gateway System
the fourth generation e-commerce solution that features      Highly secured and designed with fraud prevention
not only a complete e-Commerce tools you need, but           and detection mechanism, our e-payment system is
also a business intelligent trading engine. SMilDS.          able to accept more than 15 mainstream currencies
com is also a platform with low entry barrier for SMEs       in the world. Our payment gateway business partner
in Asia, designed and glocalized with simplicity and         is a Malaysia government authorised company which
user-friendly to suit all group demands from non-IT to       is highly trained and expertise in online payment
IT savvies.                                                  services. Apart from accepting a variety of payments
                                                             from credit cards to online banking, Platform2u.com
Equipped with complete e-commerce tools and owning           acts as a Facilitator in managing your transactions,
your own customer database, nothing can stop from            lowering frauds with our built-in detection tools, as
transforming YOU into an e-commerce GURU! Take               well as a impose risk management system to protect
advantage of SMilDS.com features and see for yourself        data privacy. These ensure all payment transactions
how SMilDS.com can change your business trend and            are processed efficiently and smoothly.
be a part of your lifestyle!
                                                           • E-Logistic System
Key Components                                               SMilDS.com incorporates the e-logistic system,
• Advance e-commerce Web Store                               whereby we integrate our tracking system and a
  SMilDS.com ready-customised a trendy yet simple            built-in consignment note printing feature with our
  and user-friendly web-store for you, with more than        logistic partners such as PosLaju, Citylink Express,
  hundreds of designed and sophisticated templates           UPS, and Fedex to simplify the shipping process for
  to choose. All you need to do is just to upload your       all our merchants. Our logistic partners are from
  products as well as your company logo into your            reputable backgrounds, reliable and professional
  Back Office and you are ready for business.                in ensuring the shipment is delivered timely and
                                                             soundly.
  We also introduce the FIRST cross-selling e-trading
  engine in the world through SMilDS.com. Cross-             Apart from that, we incorporate our online system
  selling allows other merchants to sell different           whereby customers can track their respective
  products in their web-store, where they can earn           shipments in real time. Platform2u.com will act as
  commissions set by the product owner. This helps           a facilitator to monitor the shipment, ensuring both
  not only to expand your product range, but also            our buyers and merchants are well informed on the
  expanding customer base and market reach. Thus,            shipment status as well as ensuring all damages and
  through this function, products can be sold and            investigation is done accordingly.
  bought in the global marketplace and creates a healthy
  competitiveness amongst the web-store owners.




                                                                                                  Go Global Directory 2010/11 | 33
Our Partners

               Businesses around the globe are actively looking for niche consultancy services to take on challenges and opportunities,
               and to raise competitiveness in the market. As a borderless business platform and gateway to the biggest marketplace,
               the Internet, SMilDS.com is the perfect marketing channel for shrewd business. Based on such an understanding of the
               intricate need for a realistic platform in the market that will deliver genuine and solid results that promises to reach the
               right consumers and to optimize limited resources, SMilDS.com can help, providing businesses with an innovative and
               alternative marketing channel.

               Some of our partners include:




               Industry Focus

               Online Retail and Promotion for SMIs and SMEs.




               Contact us




               PLATFORM2U.COM
               Malaysia Headquarters:
               60, Jalan Puteri 2/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia

               Hong Kong Office:
               Unit 1-2, 18 Floor, No. 26, Nathan Road, TST, Kawloon, Hong Kong

               Philippines Office:
               10th Floor, Herrera Tower, 98 V.A., Rufino Street, Makati City, 1227 Philippines.

               Tel: +603 8068 4607
               Fax: +603 8068 5718

               Website: http://www.platform2u.com | http://www.smilds.com

               Email: info@platform2u.com




34 | Go Global Directory 2010/11
Go Global Directory 2010/11

Sigmax-e Services Sdn Bhd




                  Go Global Directory 2010/11 | 35
The Company




               Located in the cost - quality sweet
               spot of Kuala Lumpur, Malaysia,
               SigMax-e is able to offer a great low-
               cost location coupled with world-class
               infrastructure! It is no surprise therefore
               that, within a short span of five years,
               it has been able to attract some of the
               best-known brands in the world to
               its books. Dell, Sony, Panasonic, The
               Commonwealth to name just a few!

               When you are looking to enhance the productivity of
               your back office, you have two big options…


               You may look at process re-engineering and deploy
               well known methods like six sigma, OR…


               • if the process is not strategic to your core business,
                  you may choose to outsource to a low cost partner.


               SigMax E Services has been established to address
               exactly these needs. Sigmax-E specializes in providing
               productivity solutions to enhance the quality and
               reduce the costs of your back-office processes. It
               deploys process management best practices from world
               class companies and proven methodologies like Six
               Sigma to achieve these ends for its clients.




36 | Go Global Directory 2010/11
Business Activities
                                                                                 Business Activities


                                                           SigMax-e provides two lines of services:

                                                                           Process Outsourcing
                                                                   • Book Keeping
                                                                   • Account Reconciliation
                                                                   • Financial analysis
                                                                   • Customised Reports
                                                                   • Expense claims processing
                                                                   • Billing
                                                                   • Data Capture
                                                                   • Transaction Processing

                                                                           Project Management
                                                                   • Training
SigMax-e helps UK accounting firm to cut                           • Facilitating:
costs and speed-up book-keeping                                        - Quality improvement
                                                                       - Cost-cutting
Context:                                                               - New process design
• Accountancy firm (AF) in London looks to cut costs               • Design and implementation of
  in book keeping and data entry to provide more                     plans for Shared Services and
  cost-effective services to its clients                             Outsourcing


Action:                                                    Results: (after 12 Months)
• AF outsources the functions from receipt of              • Process works effectively and is stable
  vouchers, invoices, bank statements, etc to              • Trained employee at SigMax-e, successfully trains
  preparation of Trial Balance. After a detailed study,      other staff
  AF prefers Malaysia due to availability of large         • Scope expanded to cover 40 companies
  numbers of UK-trained accountants and stable             • SLA implementation timelines improved
  infrastructure.                                          • AF expresses satisfaction with progress and agrees to
• It outsources the process to Sigmax-e based on its         expand scope further to include analysis of accounts
  knowledgeable accounting staff, stable infrastructure      and preparation of Audit Files by SigMax-e
  and proven capability of delivering to SLAs
• AF sends trainer to train SigMax-e staff for one week.   Learning:
• Process established for scanning all documents in        Key success factors are:
  London and storing them on secure server. SigMax-e       Partnership model
  logs in accesses documents, captures data, saves         Flexibility in crafting solutions
  ‘back-up’ file on server for B to access and process     Transparency in discussing defects and problems
  further.
• Outsourcing commenced with 4 accounts




                                                                                                 Go Global Directory 2010/11 | 37
The way it works…


                                                                                    1. Invoices and other paper-based inputs are scanned
                                                                                        and stored in electronic form,
                                                                                    2. Inputs received electronically, via fax or the web are
                                                                                        stored in the same way.
                                                                                    3. This data is transmitted via periodic file transfers or
                                                                                        a accessed direct via 3270 / terminal server / web
                                                                                        solutions,
                                                                                    4. Transaction processing / ERP systems accessed via
                                                                                        3270 sessions / terminal server or other web-based
                                                                                        solutions.
                                                                                    5. In most cases, data is retained at customer site and
                                                                                        not duplicated.
                                                                                    6. State of the art security and compression systems
                                                                                        used to ensure confidentiality and minimize
                                                                                        bandwidth usage.


               Sigmax-e deploys proven methodologies and best practices to migrate client processes
               to its offices and then goes about systematically eliminating waste and fat from them to
               ensure continuous improvement.

               The graph below depicts SigMax-e’s systematic approach from prospecting to operations.



              1     Opportunity
                    Identification       2      Solution
                                                Design           3         Process
                                                                           Transition          4          Service
                                                                                                          Delivery        5      Billing &
                                                                                                                                 Collections


               • Explore Opportunity     • Understand            • Hire & Train Staff         • Measure outputs vs.      • Capture output
               • Contact Client            ‘Bostomer’ needs       •   Get sign-off on           targets                    data on Quality &
                                          • Study process             proficiency                                          Volumes
               • Earn Trust                                                                   • Measure process
                                            dynamics, Metrics & •     Set up infrastructure     variance                 • Raise invoices
               •   Explain Value
                                            staff profile                                                                • Pursue collections
               •   Identify ‘Bostomer(s)’                         •   Develop ‘Bostomer’      • Manage staff
                                          • Id. Regulatory issues     comm. plan
               •   Respond to RFI                                                             • MIS, Dashboards &
                                          • Design Process & IT •     Test systems & skills     Performance Analysis
               •   Obtain RFP / sign-off    solution
                                                                  •   SLA with Exit clauses • Continuous
                   for Solution design    • Submit proposal
                                                                  •   Get OK for cut-over     improvement &
                                          • Close sale                                        ‘Bostomer’ feedback




                                              2 Toll                  5 Toll Gates,
                                              Gates                      FMEA




38 | Go Global Directory 2010/11
Client Endorsement




                                                       Industry Focus

1.   Companies with a global focus
2.   Start-up dot coms




                                                           Contact us




SIGMAX-E SERVICES SDN BHD
Unit IB 1&2,
MSC Malaysia Technology Commercialisation Centre,
Persiaran Multimedia,
63000 Cyberjaya,
Selangor, Malaysia

Tel: +603-8313 8135
Fax: +603-8313 8136

Website: www.sigmax-e.com

Email: enquiries@sigmax-e.com




                                                            Go Global Directory 2010/11 | 39
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40 | Go Global Directory 2010/11
Go Global Directory 2010/11

Terato Tech Sdn Bhd (Terato Tech)




                        Go Global Directory 2010/11 | 67
The Company

               Introduction
               Terato Tech Sdn. Bhd. (Terato Tech) is a company
               focusing on mobile applications development.
               Mobile platforms which Terato Tech is well verse of
               includes the Apple iPhone, Google Android and the
               Palm Pre. Terato Tech Sdn Bhd was established on 11
               Sep 2008 with a paid-up capital of MYR (Malaysian
               Ringgit) 100,000. In 11 Sep 2009 just one year after its
               establishment Terato Tech received its MSC Malaysia
               status from Multimedia Development Corporation
               (MDeC) which accorded Terato Tech Pioneer Status for
               its Mobile Application Development & R&D activities.


                                                                          The People
                                                                          REZA FAHMI RAZALI has been in the IT industry
                                                                          from the young age of 17, sweeping up international
                                                                          IT awards such as the MSC Malaysia APICTA and
                                                                          APMITTA with his maiden project, terato.com, a portal
                                                                          for teens and car modifications with over 2 million
                                                                          hits and 50,000 members. He was in the National IT
                                                                          Council of Malaysia from 2001-2003, and partnered
                                                                          with TV3’s Remaja from 2002 to 2005, and was also
                                                                          in the ASEAN + 5 Leadership Exchange program in
                                                                          2002. He was also involved with the initial setup
                                                                          of www.xfresh.com, which is now ASTRO’s biggest
               Growth                                                     content provider targeting the youth demographic
               In Sep 2008 Terato Tech was a two man show company,        through TV, radio and web presence. Some of his feats
               now in July 2010 the Team has grown to 15 full time        include having directed and produced a few short
               staffs, a testament to its high growth potential           movies for terato.com including Get Away in KL 1 &
                                                                          2, and From Bangi to Oklahoma. He graduated from
                                                                          Oklahoma University in 2006 with a BA in Finance,
                                                                          minoring in Management Information System. Upon
                                                                          graduation, he became a sales consultant at Dell USA
                                                                          and upon returning to Malaysia, has also became
                                                                          adviser to various organizations for the development of
                                                                          technopreneurs. Reza Fahmi was also in the panel of
                                                                          judges for the ICT Category at the Malaysia Technology
                                                                          Expo 2008 & 2009.


                                                                          REZA HAZRI RAZALI started out his IT venture with
                                                                          a diploma in Computer Science from the National
                                                                          Computing Center before furthering his studies with
                                                                          an Advanced Diploma in the same field and later
                                                                          graduating with a BSc. Computer Science from
                                                                          Oklahoma City University in 2005. Together with
                                                                          Reza Fahmi, he jointly developed and maintained the
                                                                          portal www.terato.com with a more behind-the-scenes
                                                                          approach, jointly developing and programming for the
                                                                          website as well as being in charge of the content. His
                                                                          deep passion in motor sports partially led to terato.com
                                                                          being identified as one of the nation’s premier source of
                                                                          car modifications and community info centre.



68 | Go Global Directory 2010/11
Business Activities
                                                                                                Clients

Terato Tech has worked with numerous companies and agencies from all over Malaysia. Among our clients are.


                        1. CIMB Bank Berhad
                        CIMB Group is Malaysia’s second largest financial services provider and one of Southeast Asia’s
                        leading universal banking
                        groups. As at 31 December 2009, CIMB Group was the third largest company on Bursa Malaysia
                        with a market capitalisation
                        of approximately MYR (Malaysian Ringgit) 45.3 billion.


                        Terato Tech develop the CIMB Clicks for iPhone Application which allow users to check their
                        Account Balance, Do Currency Conversion, Calculate The Home Loans and locate their favourite
                        CIMB branch and ATM’s on the go.


                        The Application is currently the top app in the finance category in the Malaysia AppStore.




                        2. Halal Industry Development Corporation (HDC)
                        Established on 18 September 2006, Halal Industry Development Corporation coordinates the
                        overall development of the Halal industry in Malaysia. Focusing on development of Halal
                        standards, audit and certification, plus capacity building for Halal products and services, HDC
                        promotes participation and facilitates growth of Malaysian companies in the global Halal market.


                        Terato Tech develop the HALAL application for HDC which would enable a user to locate for
                        HALAL Premises, Search for Data in the HALAL Directory and Subscribe to HALAL news, all on
                        the go.




                        3. UMW Toyota Motor
                        UMW Toyota Motor Sdn Bhd is a joint venture between UMW Holdings Berhad and Japan’s
                        Toyota Motor Corporation and Toyota Tsusho Corporation.


                        UMW Group is No.1 in Malaysia’s overall vehicle sales through our Toyota and Lexus franchises
                        and our investment in Perodua. Terato Tech assist UMW Toyota Motor to develop the PQ “Prius
                        Quotient” Test Brain Game.




                                                                                                        Go Global Directory 2010/11 | 69
Clients

                                   4. SOLQIB (Solat Qiblat for iPhone)
                                   SOLQIB addresse two main challenges of performing solat in the most efficient and effective
                                   manner i.e. it uses the GPS and Compass capability of the iPhone to determine the prayer times
                                   and direction to Kaaba.


                                   Absolutely no inputs such as country and city codes are needed. No necessity to carry any
                                   booklet or remember codes.


                                   Instead SOLQIB will determine your location (you will need to ensure your iPhone is showing
                                   the local time) using the build-in GPS to extract the datasets and establish the prayer times at your
                                   location and establish the direction to Kaaba.




                                   5. IslamKids Wudhu
                                   Wudhu’ is the Islamic act of washing parts of our body before performing the solat. Learning
                                   Wudhu’ has never been so much fun! Try Wudhu’ app now and have fun learning Wudhu with
                                   Aisyah!




                                   6. 1Malaysia Parliament
                                   1Malaysia Parliament is an e-Parliament tool developed by Terato Tech Sdn Bhd for Ministry of
                                   Science Technology and Innovation Malaysia.


                                   It aims to enhance communcation channel between the MP and the people.




70 | Go Global Directory 2010/11
Business Activities
                                                                                               Products

Terato Tech has built several different product lines which will enable development of application on the apple platform
rapidly by providing and efficient framework, processes, production and enhancement

1. Prototype Game Engine:                                          2.Silent Mode Publishing Engine
Prototype Game Engine is Terato Tech’s game engine                 SilentMode is Terato Tech’s publishing engine on the
which has been developed since June 2009. The game                 iPad which has been used to power AIYO! Magazine
engine has numerous component such as multiplayer                  for iPad.
support, map tiling, chat engine, AI and physics all
included.                                                          SilentMode is designed to be in tandem with the
                                                                   common workflow of a publishing company. That
The prototype game engine has been successfully                    means that a publisher wouldn’t have to change their
used to come out with the game Qalvinius which was                 current process of designing and publishing their
released on the Application Store in June 2010 and has             normal magazines as integration with SilentMode is
went on to become top app in USA, China, Taiwan,                   seamless and hassle free.
Philippines and 50 other countries.
                                                                   Publisher will also have the ability to add multimedia
                                                                   elements such as images, movies, slideshow, web
                                                                   links, html5 widget and much-much more through the
                                                                   SilentMode editor right from the iPad itself. SilentMode
                                                                   has been used to successfully deploy AIYO! Mag, a
                                                                   monthly magazine that is free to anyone that has a pair
                                                                   of eyes to spare! From gadgets to fresh talents, we cover
                                                                   them all in a fashionable way. If that wasn’t enough,
                                                                   AIYO! is also in every way interactive to the user.


                                                                   AIYO! has been picked as Apple New & Noteworthy
                                                                   App and has been featured by the TIMES UK as one of
                                                                   the fashionable apps to be used on the iPad.


                                                                   SilentMode will be made available for Select Private
                                                                   Beta in October 2010.




                                                                                                          Go Global Directory 2010/11 | 71
Industry Focus

               Mobile Application Development iPhone, Android, BlackBerry Games Development




               Contact Us




               TERATO TECH SDN. BHD. (TERATO TECH)
               Suite 805A 1st Floor,
               Bangi Business Park,
               43650 Bandar Baru Bangi,
               Selangor, Malaysia

               Tel: +603-8925 8929
               Fax: +603-8925 9260

               Website: www.terato.com

               Contact Person: Reza F. Razali
               Email: reza@terato.com




72 | Go Global Directory 2010/11
Go Global Directory 2010/11

SyQic Capital Sdn Bhd




               Go Global Directory 2010/11 | 73
The Company


               IPTV                                                         Why SyQic’s
               Internet Protocol Television                                 The demand for IPTV is growing at a tremendous speed
               The Era of IPTV is upon us and viewers want                  as viewers become more savvy and sophisticated but
               interactivity.                                               the high capital outlay and the time it takes to deploy
                                                                            is of great concern. This is where SyQic’s expertise and
                                                                            know-how takes effect. A Managed Service Provider,
               Who’S SyQic?                                                 SyQic consists of a dedicated team who have been in
               SyQic Capital (SyQic) was started by team of
                                                                            the business for the last 6 years with success stories
               broadcasting professionals in May 2004 in the area
                                                                            having deployed Broadband TV in Malaysia and the
               of broadcast design and consultancy and software
                                                                            Phillippines. Partnered with several content providers,
               development services. Anticipating the decline of
                                                                            SyQic will ensure deployment of IPTV to the masses
               traditional broadcasting industry, a strategic decision
                                                                            with your current infrastructure within 8 weeks. The
               was made to focus on the development of an IPTV
                                                                            choice of Broadband or IPTV is merely a preference
               platform in the year 2006.
                                                                            and both can seamlessly stream content on multiple
                                                                            devices, Live or VOD with SyQic’s proprietary the
               Intensively investing in R&D, SyQic is now the owner
                                                                            YOONIC™ P2P platform.
               and the operator of the Over The Top (OTT) IPTV
               platform branded as YOONIC. Licensed as a complete
               entertainment information and services platform (that          PROBLEM                       SOLUTION
               can be “white labeled”) or purely as a technology
               solution, YOONIC is capable of delivering rich                 ∞ COST                        Managed Services
               media content particularly video where the internet            Huge initial capital
                                                                              outlay
               broadband infrastructure is not optimally set up to
               deliver video content.                                         α SCALE                       Content Delivery
                                                                              Distribution Cost α           Network
               As an endorsement SyQic Capital’s capabilities, the            Audience Size
               company has commercial deployments in Malaysia,
                                                                              ∆ CONSUMPTION                 Multiple Devices &
               Philippines, Indonesia and commercial trials in other
                                                                              Content viewing               Cross-Platform
               regions. Apart from Kuala Lumpur and Singapore,                pattern & behavior
               SyQic also has offices in China, Indonesia and the
               Philippines. And is already in talks with partners in the      $ MONETIZATION                Media Consultancy &
               Middle East and Latin America.                                 Replicate proven TV           Strategic Planning
                                                                              business model


               The complete SyQic IPTV experince
               Joe is a busy man. A typical day of meetings back
               to back, with clients and staff. But he needs to keep
               abreast of his stocks and the world news. He also
               finds a little time to unwind as he catches up with the
               latest sport updates. On the way home, he is already
               planning to spend some quality time with his loved
               ones and of course a little time for himself at the end of
               the day.


               Illustration: Multiple access to SyQic’s Yoonic IPTV
               service




74 | Go Global Directory 2010/11
Business Activities
                                                                                        Business Activities

a) Over-the-Top IPTV                                                b) Broadband TV (BBTV)
Telecommunication companies around the world are                    Expectations amongst users have grown and one
getting into the IPTV business to make their services               expects their favourite contents available anytime
more attractive. The YOONIC™ platform minimizes                     and anywhere. The YOONIC™ platform enables
buffering and SyQic’s content management services                   the delivery of broadcast quality video even with
ensure superior quality of service over public internet             broadband limitations. Delivered on peer-to-peer (P2P)
connections with minimal bandwidth.                                 streaming technology, YOONIC™ lightens server load
                                                                    and delivers content seamlessly and continuously
In designing IPTV that meets the needs of our                       throughout the chosen country and can also be
individual clients, SyQic considers Content Strategies,             delivered out of the country.
Business Model Structure, Technical Infrastructure
Requirements, Consumer Demands, Market Conditions,
Budget and Licensing and Regulatory Requirements.




Market Challenges & Demands
Telco’s, Broadcasters, Education Institution, Hospitality Industries and Businesses alike are embracing the Power of IPTV.
More and more of these entities are accepting the challenges that accompany this new and exciting venture.




                                                                                                           Go Global Directory 2010/11 | 75
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MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
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MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
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MSC Malaysia Go Global Directory 2010/11
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MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
MSC Malaysia Go Global Directory 2010/11
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MSC Malaysia Go Global Directory 2010/11

  • 1.
  • 2.
  • 3. Table of Contents Message from CEO Multimedia Development Corporation (MDeC) 04 Message from President Technopreneurs Association of Malaysia (TeAM) 05 Message from President Malaysian Association of Bumiputera ICT 06 Industry And Entrepreneurs (NEF) Information about Go Global 07 Infopro Sdn Bhd 09 eBworx Berhad 15 Macro Kiosk Berhad 19 Open Dynamics Sdn Bhd 25 Platform2u.com Berhad 31 Sigmax-e Services Sdn Bhd 35 Silverlake Axis Sdn Bhd 41 Rexit Berhad 45 Authentic Venture Sdn Bhd 49 Netinfinium Corporation Sdn Bhd 53 iSentric Sdn Bhd 57 N2N Connect Berhad 61 Terato Tech Sdn Bhd 67 SyQic Capital Sdn Bhd 73 Polarizone Technologies Sdn Bhd 79 XYBASE Sdn Bhd 85 GlobeOSS Sdn Bhd 91 Commerce Dot Com Sdn Bhd 97 EssentialBiz Sdn Bhd 103 ItraMAS Corporation Sdn Bhd 107 Pentasoft Malaysia Sdn Bhd 111 Century Software (M) Sdn Bhd 117 Arahe Solutions Sdn Bhd 121 ePROTEA Technologies Sdn Bhd 125 Microlink Solutions Berhad 129 CALMS Technologies Sdn Bhd 133 MOL AccessPortal Berhad 139 Fexsoft (M) Sdn Bhd 143 CWorks Systems Berhad 149 DBV Technologies Sdn Bhd 153 Index 157 Go Global Directory 2010/11 | 03
  • 4. MESSAGE FROM CEO MULTIMEDIA DEVELOPMENT CORPORATION (MDeC) Assalamualaikum Warrahmatullahi Wabarakatuh and Greetings, Malaysia’s success in the global ICT industry is built on the determination of our people and companies, to relentlessly pursue efficiencies, excellence and innovation to make ourselves a competitive force in world markets. The Malaysian ICT industry has evolved and Malaysian ICT firms have boldly moved forward and become global icons themselves. With the world’s economy increasingly driven by technological innovations, it has become imperative to harness the necessary ICT knowledge to stay current and ahead. I am heartened to see this admirable effort by Technopreneurs Association of Malaysia (TeAM) and Malaysian Association of Bumiputera ICT Industry and Entrepreneurs (NEF) in creating reliable avenue to generate ICT investment and participation. Not only does it seamlessly sync with Malaysia’s Vision 2020 to transform the nation into a knowledge-based Economy through the utilization of application and services of Information and Communication Technology; it will also promote wider utilization of services enabled by ICT for the general public. This collection of reputable ICT service providers share the same vision and for those of us who have long believed in Malaysia’s ICT potential to become a competitive global player, we are delighted to provide them with this opportunity. We also believe that technological partnerships through sharing, transfer and funding is the essential catalyst to ensure continuous growth and progress. So it is with great pleasure that I present the inaugural issue of Go Global directory 2010/11. I would also like to congratulate and commend TeAM and NEF for a job well done with hopes that the effort will flourish alongside Malaysia’s ICT industry by leaps and bounds. With warm regards, Datuk Badlisham Ghazali CEO Multimedia Development Corporation (MDeC) 04 | Go Global Directory 2010/11
  • 5. MESSAGE FROM PRESIDENT TECHNOPRENEURS ASSOCIATION OF MALAYSIA (TeAM) The Go Global Directory was mooted as a means As an organization, TeAM has always placed great in which to assist Malaysian technology companies importance on professional development. We tackle a persistent challenge in the effort to attract are constantly working to come up with ideas and global buyers and clients. Research and surveys programs which will assist technopreneurs under our amongst Malaysian ICT companies conducted umbrella organization and their companies leapfrog by MDeC, and on a smaller scale, by TeAM and into the global arena via our Go Global initiative. The NEF amongst their members, revealed that many Go Global Directory is but one of the products of our international buyers and potential customers found efforts in this area and the first of many efforts by TeAM it time-consuming to isolate and determine which to help our members and the nascent Malaysian ICT Malaysian ICT companies were seeking to export industry tap into the global ICT marketplace. to services and products to the global marketplace. Ascertaining the specific services and products of the I would like to take this opportunity to express export-ready Malaysian ICT companies was also a my thanks to our partners on this project, the challenge for international buyers. Malaysian Association of Bumiputera ICT Industry and Entrepreneurs (NEF) and the Multimedia The Go Global Directory therefore was conceived Development Corporation (MDeC) for their assistance specifically to deal with this problem. Unlike in bringing the Go Global Directory to fruition. TeAM conventional ICT directories, the Go Global looks forward to future collaborations with both NEF Directory is a select catalogue, consisting solely and MDeC as we all work towards putting Malaysia of Malaysia’s best-of-breed ICT companies that are on the map in the field of ICT. focused on export-centric products and services. To provide a high level of comfort and validation to international buyers, these companies have further Koh Lee Ching been evaluated and assessed stringently by MDeC, PRESIDENT TeAM and the NEF to ensure that they are able to Technopreneurs Association of Malaysia (TeAM) meet the international product and service demands of global customers. Go Global Directory 2010/11 | 05
  • 6. MESSAGE FROM PRESIDENT MALAYSIAN ASSOCIATION OF BUMIPUTERA ICT INDUSTRY AND ENTREPRENEURS (NEF) Assalamualaikum W.B.T, Alhamdulillah, by the infinite blessing of Allah s.a.w, TeAM, NEF and MSC Malaysia have successfully published the inaugural issue of Go Global Directory 2010/11. This is indeed another milestone in our aim to get more companies to tackle the overseas market. The Go Global program is designed as such where participating companies leverage the power of the group in going abroad. It is this synergistic efforts that we hope will be able to catalyze these companies further in their various targetted markets. They have created a presence in their home country and now it is time to take on the world. It is our hope that with this Go Global Directory, which will be circulated around the world via the network of government offices in various countries, the companies will gain better traction in the global market. This of course cannot be done in isolation, we would also like to thank MATRADE in their support to circulate this directory to its overseas offices. With this publication of Go Global Directory 2010/11, we hope the companies will be able to foster new business opportunity overseas and other potential ventures and hence, supports Malaysia’s aspiration towards service industry as the main economic driver. I would like to also express our special appreciation to Chairman of Go Global program from both TeAM and NEF, MDeC and MATRADE. It is their effort and drive that has brought the program to where it is today. Many thanks to everyone involved in this initiative. Thank you. With warm regards and Salaams, Ashran Dato’ Ghazi President, Malaysian Association of Bumiputera ICT Industry and Entrepreneurs (NEF) www.nef.org.my 06 | Go Global Directory 2010/11
  • 7. INFORMATION ABOUT GO GLOBAL The Go Global Directory is designed to be a one-stop source of information for foreign companies looking to do business with or procure the services of Information, Communications and Technology (ICT) service providers in Malaysia. Every company featured in the Go Global Directory has been carefully screened and assessed by TeAM, MDeC and NEF to ensure that their products and services are of international export standards, and that the companies have the capacity and capabilities required to meet the service demands and requirements of international customers. Armed with this Directory, foreign and international buyers will be able to focus their search for service or product suppliers on Malaysian companies and service providers of the highest repute and who hold themselves to international world-class standards of service delivery and product excellence. The Go Global Directory is also positioned to enable Malaysian ICT companies and service providers to gain greater exposure in the international marketplace. In addition to distribution by MDeC at all major IT trade events, the Directory will be utilised by various government bodies and agencies to promote Malaysian ICT companies at various international exhibitions and conferences. The Go Global Directory currently contains only 30 companies but TeAM and NEF are confident that this Director will only grow and expand as Malaysian ICT companies continue to achieve new heights in innovation, service quality and research and development. Go Global Directory 2010/11 | 07
  • 8. This page is intentionally left blank 08 | Go Global Directory 2010/11
  • 9. Go Global Directory 2010/11 Infopro Sdn Bhd Go Global Directory 2010/11 | 09
  • 10. The Company About Us INFOPRO is an ISO 9001 certified and CMMI assessed global financial solution provider. We design, implement, and support financial solutions to over 80 financial institutions worldwide. Headquarter in Kuala Lumpur, Malaysia. INFOPRO has been serving the global financial industry for over 23 years. INFOPRO’s processes and procedures are well in place to ensure first-rate services and deliverables. The company’s impressive achievement of 100% successful implementation track record is a testament to its aggressive engagement of Research and Development, leading to enhanced levels of competency. By aligning client’s IT needs to their businesses, INFOPRO releases powerful tools for its clients in the highly-competitive financial markets. Stellar Growth in Established and Emerging Markets In every geography region that we operate, our market approach is a pragmatic blend of playing to our strength and providing solutions according to the unique requirements of each market. INFOPRO accordingly uses the most suitable business model of each market-such as a joint venture in the Middle East, community-based-service model in South East Asia. Starting from its first oversea operation within the South East Asian region in the mid 1990s, it has now expanded to the Middle East, Africa and China. We are strengthening our foothold in the Asia Pacific region and planning to expand across the pacific towards the Americas. To date, INFOPRO has operational sites in over 28 countries. 10 | Go Global Directory 2010/11
  • 11. Industry Focus Geographical Diversification of Revenues, Employees and Customers In every geography region that we operate, our market approach is a pragmatic blend of playing to our strength and providing solutions according to the unique requirements of each market. INFOPRO accordingly uses the most suitable business model for each market such as a joint venture in the Middle East, community-based service model in South East Asia. “We have proven 100% track record of implementation and migration. An achievement that help propelled us the forefront of the industry” CEO Mr. Chuah Wan Pin • Focused… We are focused on Service Sector • Specialist… We are specialist in the banking industry • Leadership… We are leading solutions provider • Established… Almost a quarter of a century • Regarded as the competition… We are the competition • Product Breadth… We have huge intellectual property • Loyal Customers… We have a good track record • Cutting Edge… We spend 25% our turnover on R&D • International… We support customers across 3 continents Go Global Directory 2010/11 | 11
  • 12. Business Activities eICBA System- A Total Banking Solution Seamless Integration INFOPRO embraces the latest technology and the world-class banking practices in the development of its flagship banking solutions- eICBA System. It provides the full spectrum of Conventional Banking, Islamic Banking and Electronic Banking solutions, and it is able to run on all open system platforms provided by all ATM major vendors. INFOPRO has invested more than MYR (Malaysian Ringgit) 170 million in the development of eICBA Customer Database System over the past 23 years. eICBA is designed to suit various types and sizes Data Warehouse of financial originations. It supports various type of workflows to ensure accurate information reaches the right people at the right time. Decision Support System Email & Groupware Credit, Debit and Smartcard Over-The-Counter Attended Transactions SMS Banking Corporate Terminal & Internet Banking Telebanking 12 | Go Global Directory 2010/11
  • 13. Mix of Global and Regional Partnerships To Advantages: Facilitate Local Adoption • Rich Functionality INFOPRO has a range of partnerships both at global • Up-to-date Technology and regional levels to facilitate local adoption. • Scalability INFOPRO has strong and established partnership with • Support Multilingual Function global technology leaders such as Microsoft, Oracle • Built-in rules to ensure information & IBM. Equally well chosen and effective are its local accuracy security maintained partnerships that provide critical advantage in customer • Seamless integration engagement by understanding local market challenges • Utilizes international and local and product requirements ensuring the offered standard solutions support the company’s growth strategies in emerging markets. Our thoughtful approach to partnership selection has contributed both to our successful globalization and to the foundation of every Features successful partnership. • Based on Open Systems – supports multiple OS (Windows, Unix, Linux, Z/ OS) Standardization of Quality across the Globe The main feature distinguishing INFOPRO from • J2EE Compliant other top IT solution providers of the world is the • Browser (Web) Based Thin Client resolute focus on development of new technology • n-Tier Architecture and superior usage of IT platform and solution • Supports Cluster Technology technology architecture, and infrastructure. With early • Security: SSL,Triple DES & Digital Certs adoption of new technology applications and global • Tools: Oracle Tools, Java availability of software, INFOPRO is ahead of the technology adoption curve, when compared to others J2EE Compliant in its industry, and is able to service better quality to • Highly scalable customers. Equally important is the seamless integration • Ease of integration of their skilled workforce providing low-cost and high- quality technology with local delivery capabilities. “Over 25% of our total revenue goes to investment of R&D. We need to always adapt the changes around us. Production Only then can we technologically and culturally be Database relevant” Server COO Mr. Mathew Chuah Production Application Server • Branches • Off-site locations • Corporate Terminal Go Global Directory 2010/11 | 13
  • 14. Contact Us Malaysia (Corporate Office) INFOPRO SDN BHD Block B3 level 8, Leisure Commerce Square, No 9 Jalan PJS 8/9, 46150 Petaling Jaya, Selangor, Malaysia Tel: +603-7876 6666 Fax: +603-7876 1233 The Philippiness INFOPRO SYSTEMS INTERNATIONAL Unit 303, Hanston Building Emerald Avenue Ortigas Center Pasig City, Philippines 1605 Tel: +632-910 6296 Fax: +632-631 3041 United Arab Emirates INFOPRO INTERNATIONAL FZCO PO Box 54565 Unit 3EG05 East Wing 3, Dubai Airport Free Zone Dubai, UAE Tel: +971-4 299 2297 Fax: +977-4 299 4252 Other Offices & Representatives: Singapore | Shanghai, China | Accra, Ghana Website: www.infopro.com.my 14 | Go Global Directory 2010/11
  • 15. Go Global Directory 2010/11 eBworx Berhad Go Global Directory 2010/11 | 15
  • 16. The Company eBworx is a leading international consulting eBworx is focused in providing solutions in the banking and technology solutions firm specialising in the sector and its integrated suite of credit management financial services industry. Banks are the center of solution (Loans Origination and Collection & Recovery) our business and we deliver innovative and high- and delivery channel solutions (Cash Management, performance solution to our clients, supporting them Internet and Mobile Banking, Branch Delivery) and in their business objectives. The turn of the century Trade Finance provides best of breed solutions to banks has seen our clients faced with new challenges in in the region. risk management, BASEL II compliancy, merger and acquisition, changing technology environment and at The company boasts an impressive list of blue-chip the heart of it, the drive to achieve increased customer clients which include regional banking giants such as centricity. OCBC and CIMB Group; Tier-1 banks in Malaysia such as RHB Banking Group, AmBank Group, EON Banking We begin by understanding our client’s requirements. Group and Alliance Financial Group; PT Bank Central We couple our solution consulting with leading Asia, PT Bank Danamon Indonesia and BII Maybank in practices. And most of all, we help our clients leverage Indonesia; KASIKORNBANK in Thailand and Hua Xia on technology as an enabler, delivering solutions which Bank in China. propel them to the next stage. With our vast experiences in many project eBworx was founded on May 2, 1998 with a vision to implementations, supported by our domain expertise develop the company into a leading global financial in financial services industry, eBworx is able to solutions provider. In line with this vision, eBworx has differentiate itself from a pure software company into a remained focused on helping financial institutions in full service solutions firm. We are able to bring about three main areas: solutions which will address the banks’ business needs • To gear towards electronic banking whilst providing banks with consulting services in our • To be more customer-centric in sales & operations areas of expertise. • To better manage lending practices & to move towards Basel II compliance eBworx was granted MSC Malaysia status on 11 February 2002 by Multimedia Development Corporation (MDeC) and was listed on the ACE Market (previously MESDAQ) on 17 November 2003. The eBworx Group is a regional financial solutions specialist, providing a wide array of innovative digital commerce solutions to the financial services industry. We have presence and clients across the region in countries such as Malaysia, Singapore, Indonesia, Thailand, Philippines, Hong Kong and China. eBworx offshore development centre is based in Chengdu, China where we focus on research and development for strategic applications. 16 | Go Global Directory 2010/11
  • 17. DIGITAL DELIVERY CHANNELS SUITE DIGITAL DIGITAL DIGITAL DIGITAL RETAIL BRANCH MOBILE TRANSACTION INTERNET BANKING DELIVERY BANKING BANKING SYSTEM Cash Platform J2ME Management Banking Trade Teller Symbian Front-End Transaction IPhone/iPad Android Blackberry DIGITAL DELIVERY CHANNELS SUITE TRADE FINANCE DIGITAL DIGITAL DIGITAL CREDIT EVALUATION ENGINE CREDIT COLLECTION MANAGEMENT & RECOVERY TRADESPRING SYSTEM SYSTEM Prospect Management Collection PORTAL SERVICES Credit Origination Recovery DIGITAL Credit PORTAL Administration MANAGER INFORMATION MANAGEMENT SYSTEM COLLATERAL CENTRAL LIABILITY MANAGEMENT MANAGEMENT Go Global Directory 2010/11 | 17
  • 18. Business Activities eBworx solutions are flexible and modular and our consultants are domain experts, working to bring our wealth of consulting and implementation experience to our clients, enhancing and ensuring their competitive advantage. Our solution offering includes the following: 1. Digital Delivery Channels Suite 3. Information Management Services • Digital Retail Internet Banking (DRIB) • Customer Information Files (CIF) • Digital Mobile Banking (DMB) covering various • Collateral Management devices ranging from Apple iOS to Android to • Central Liability Management Symbian • Digital Transaction Banking (DTB) which includes 4. TradeSpring Cash Management and Trade Front-End • Digital Branch Delivery System (DBDS) 5. Digital Portal Manager 2. Digital Business Centre Suite • Digital Credit Management System (DCMS) • Digital Collection and Recovery System (DCRS) • Digital Credit Evaluation Engine (DCES) Industry Focus Banking Contact us eBWORX BERHAD (521609-T) Level 3A Block B, Axis Business Park, No. 10 Jalan Bersatu 13/4, 46200 Petaling Jaya, Selangor, Malaysia Tel: +603-7956 9822 Fax: +603-7957 2661 Website: www.ebworx.com Contact Person: Andrew Goh Email: andrewgoh@ebworx.com 18 | Go Global Directory 2010/11
  • 19. Go Global Directory 2010/11 Macro Kiosk Berhad Go Global Directory 2010/11 | 19
  • 20. The Company MACROKIOSK is a multi-country mobile messaging technology enabler mobilizing technologies specifically in the area of mobile services, mobile monetization and telco-grade solutions. Year 2000 saw the inception of Macro Kiosk Berhad MACROKIOSK is committed to providing scalable (“MACROKIOSK”), a subsidiary of Goldis Berhad mobile messaging solutions to conveniently with the vision to become the leading Mobile disseminate mission-critical services over borderless Messaging Technology Enabler in Asia. MACROKIOSK market and constantly satisfying beyond customer provides world-class mobile messaging connectivity expectations. and solutions to a large-scale customer base with instantaneous mobile messaging connectivity to more MACROKIOSK obtained its MSC Malaysia status in than 2 billion mobile subscribers around the world. year 2001, allowing the company to undertake research and development in the area of mobile messaging Combining continual innovation and revolution, technology. MACROKIOSK continuously improve its MACROKIOSK’s Global Mobile Messaging Network - pursuit in mobile technology enhancement locally etracker is robustly connected to more than 500 mobile and regionally, to be a top of emerging mobility trends operators worldwide for 2-way bulk messaging, and is powering customers from 18 different industries. directly connected to more than 130 mobile operators for premium messaging. MACROKIOSK is an award-winning company, with a string of accolades awarded by internationally Primarily focusing on mobile messaging gateway acclaimed establishment and faculties. Presence in and mobile messaging solutions, MACROKIOSK’s 10 countries, namely Brunei, China, Hong Kong, services cater to different stakeholders of the mobile Indonesia, Malaysia, Philippines, Singapore, Taiwan, industry namely mobile operators, solution providers, Thailand and Vietnam makes MACROKIOSK the application developers, content providers, and system preferred Mobile Messaging Gateway and Solutions integrators - as well as to any companies who wants to Enabler to a multitude of local and global clienteles. leverage on the mobile channel, ranging from banks to airlines to television networks to retail stores, aside from many others in different industries. Such distinct companies by and large have international and global presence; MACROKIOSK will be the perfect business partner to work with. 20 | Go Global Directory 2010/11
  • 21. MACROKIOSK Corporate Website Snapshot: www.macrokiosk.com MACROKIOSK Accreditation and Accolades MCMC Licensed Company Malaysia iDa Nationwide ICP Licensed Company Licensed Company Singapore China 2009 MSC Malaysia CDP Achievement Award 2008 ASEAN Business Award 2007 | 2006 Enterprise 50 Award 2007 Frost & Sullivan Malaysia Telecoms Award 2006 Ernst & Young Emerging Entrepreneur Of The Year Award 2006 | 2005 Deloitte Technology Fast 500 Asia Pacific Award 2006 | 2005 2004 ACM Best @ Show Awards Go Global Directory 2010/11 | 21
  • 22. MACROKIOSK Offerings Mobile Enterprise Services (MES) Mobile Financial Services (MFS) MACROKIOSK Mobile Enterprise Services (MES) MACROKIOSK suite of Mobile Financial Services enables the immediate delivery of bulk messages comprises of multiple mobile channels namely around the world. Transacting on our etracker network, SMS, MMS, WAP, authentication and downloadable MES is able to route 2-way messages with more than applications to mobile phones. Mobile Fund Transfers, 500 mobile operators worldwide, making it possible Transaction Authorization Code (TAC), Mobile for you to communicate and reach your clients Alerts, Mobile Reminders, Mobile Enquiries, Mobile efficiently and cost-effectively without the limitation Request, Mobile Payments and Mobile Top-Ups are of geographical boundaries. MES enables anyone from some examples that MACROKIOSK Mobile Financial governments, multinationals, SMIs, SMEs, to SOHOs to Services caters for. This solution allows mobile phones leverage on mobile messaging to achieve their business to be used as a channel to execute mobile commerce communication goals. whereby transfers, payments and enquiries can be done seamlessly regardless of geographical locations and Mobile Interactive Services (MIS) mobile phone types. MACROKIOSK Mobile Interactive Services (MIS) is Mobile Aviation Services a secure and reliable platform designed for you to monetize your mobile contents/services. Connected to MACROKIOSK offers a total mobility experience etracker, you are able to engage in premium chargeable in Mobile Aviation Services that includes Mobile messaging service with the customer base of more than Booking, Mobile Ticketing and Airline Transaction 130 mobile operators. MIS essentially acts as the selling SMS Alerts. MACROKIOSK suite of Mobile Aviation middleware between you and mobile operators for the Services comprises of multiple mobile channels namely delivery of your mobile contents/services to millions SMS, MMS, WAP, authentication and downloadable of mobile subscribers. Operating with a charging applications to mobile phones. This solution allows component, the platform facilitates an efficient reverse- mobile phones to be used as a channel to execute charging payment system where MACROKIOSK mobile commerce whereby booking, purchasing and contracts with the mobile operator to fulfill your sales authenticating can be done seamlessly regardless of pay-out. geographical locations and mobile phone types. Mobile Authentication Services (MAS) Mobile Monetization Services MACROKIOSK Mobile Authentication Services (MAS) MACROKIOSK Mobile Monetization Services platform revolutionizes the paradigm of authentication through enable application developers to gain an accelerated the use of SMS. MAS combine a two-dimensional monetization channel, integrates sales and distribution (2D) barcode technology with GSM picture messaging components effectively while also allowing the technology to provide you a paperless solution for your high flexibility in establishing the preferred revenue authenticating needs. Supporting various 2D barcode model. Be it social games, videos or business tools, formats such as Quick Response Code, Datamatrix and MACROKIOSK offers a robust merchandizing platform mCode, MAS converts text or picture messages into a that supports different charging models such as flat-rate, 2D barcode to be transmitted to the mobile phone via per-usage, per-session or subscription basis. etracker SMS or WAP push. Each code delivered to the mobile direct access to the mobile operators also provides user is a unique code that is non-replicable to other the advantage of having multiple shortcodes for mobile users, thus ensuring a single usage expiry. simultaneous connectivity to different country markets. 22 | Go Global Directory 2010/11
  • 23. Industry Focus To date MACROKIOSK is powering 18 industries namely: • Advertising / Marketing • Hospitality / Hotel Services • Aviation • Information Technology / Solutions / e-Commerce • Banking / Finance / Securities • Insurance • Broadcasting • Publishing • Education • Property / Real Estate • Entertainment • Retail / Wholesale • Logistics / Supply Chain / Transportation • SOHOs / SMIs / SMEs • Food & Beverage • Telecommunications • Healthcare • Tourism / Travel Contact us MACRO KIOSK BERHAD Company Brand: MACROKIOSK Mezzanine Floor, Menara Tan & Tan, 207, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia Tel: +603 2164 8100 Fax: +603 2164 9100 Website: www.macrokiosk.com Company Presence: Brunei, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Contact person: Kenny Goh Email: ck@macrokiosk.com Go Global Directory 2010/11 | 23
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  • 25. Go Global Directory 2010/11 Open Dynamics Sdn Bhd Go Global Directory 2010/11 | 25
  • 26. The Company Staying competitive in today’s high-powered, on- Open Dynamics’ flagship product, Joget Workflow, demand business landscape means recognizing the is a people-driven form-based open source workflow day-to-day challenges of organizations and integrating management system. It is a stand-alone application that the right skill and creative approach to meet them can manage and automate processes that are unique to effectively. Open Dynamics understands that and each organization, creating added value. Incorporated always tries to find the better way. Leveraging more in Malaysia in 2009 and the United States (CA) in than 30 years of combined experience in software 2010, Open Dynamics provides training, support, design and development, this team of enthusiastic consultancy services and partnership opportunities for professionals is committed to developing open source Joget Workflow, a robust workflow management system software solutions that help organizations generate that can serve as a pivotal factor for today’s bustling operational speed and increase productivity through businesses. business workflow processes that can be captured and managed easily and intuitively. Design via Workflow Designer and Deploy to the server Design Co e nfig Updat Designing Et u re Map participants to Enchance and update processes when necessary Deploying a users and activities to forms and plug-ins Process using Joget Workflow Execute Start process and perform tasks 26 | Go Global Directory 2010/11
  • 27. Business Activities Open Dynamics operates primarily in the free and open source software sector and is the proponent and sponsor of the open source Joget Workflow Project. What is Joget Workflow? Joget Workflow (jōgĕt wûrk’flō’) is a people-driven, form-based workflow management system. This stand-alone application can manage and automate processes that are unique to each organization, creating added value. The system serves as a platform for users to design, deploy and run different types of workflows for different types of organizational processes. Workflow designers can create dynamic workflows that can be updated anytime. Each activity can be mapped with a form to capture the user’s input, while serving as a plug-in for system integration. Joget Workflow is XPDL compliant and has a plug-in architecture to extend its usability. The system can be used on its own to manage the flow of processes and data captured from forms, or it can be seamlessly integrated in various ways to your existing systems to build complete applications tailor-fit to your unique needs. Capable of synchronous and asynchronous integration, Joget Workflow provides the ability to automate, manage and continuously improve business processes, while reducing the burden of paper-based work. It can be integrated to other portals or system applications using AJAX or JSON API. Joget Workflow Workflow Designer Workflow Engine Workflow Management Console Inbox/Task Form Workflow User System Manager Builder Monitor Manager Settings Go Global Directory 2010/11 | 27
  • 28. Business processes can now be supported and maintained, deployed across the enterprise and quickly modified as processes evolve. Joget Workflow’s simple and rapid deployment, coupled with its graphical point-and-click tools, built-in workflow logic and reusable object libraries, enables even complex processes to be easily designed and deployed. Key Benefits of Joget Workflow Increased Efficiency and Productivity • Elimination of unnecessary steps due to automation Ease of Use and Simplicity of business processes • Visually configurable rules and actions, allowing • Faster and more consistent completion of manual business processes to be automated without custom processes, and with minimal errors programming • Point-and-click configuration, enabling rapid Improved Process Control development and deployment • Standardization of processes and availability of audit • Capacity to accommodate all business needs trails regardless of process complexity • Predefined and documented steps • Intuitive user interface to easily design work • Consistent business practices processes • Improved efficiency in organizations as a result of transparency in processes Lowered Cost • Fewer mistakes and work delays results in increased Focus on Business Needs productivity and faster delivery. • Business managers can now focus on important • Employees can be guided through complex business decisions rather than routine task procedures, hence reducing the cost of training. assignments and reporting. • Consistency in business processes allows for better anticipation of customer demands and greater predictability in levels of customer response. Business Process Improvement • Flexibility over processes enables quick redesign in line with evolving business needs. • Focus on business processes leads to better streamlining and simplification. • Improvement of internal processes increases efficiency and effectiveness of the organization. 28 | Go Global Directory 2010/11
  • 29. Open Dynamics Services Open Dynamics offers a full range of services under the Joget Workflow Project: • Enterprise Support - Technical support services provide direct access to our engineers who are ready to assist you in the design, development, deployment, and management of workflow processes on Joget Workflow. • Technical Consultancy - Need to integrate with other software or systems? Tap into our consultants’ technical know- how. • Software Training - Need to be up and running fast with Joget Workflow? Get our trainers to provide you with in-house basic and advance training. • Partnerships - We are constantly looking for business partners for Joget Workflow, whether for training, distribution, technology sharing or OEM opportunities. Industry Focus • Participation in government open source initiatives • Horizontal businesses Contact us OPEN DYNAMICS SDN BHD C-01-3, Block C, Plaza Glomac No.6, Jalan SS7/19, Kelana Jaya 47301 Petaling Jaya, Selangor, Malaysia Tel: +603-7885 8032 Fax: +603-7885 8035 OPEN DYNAMICS INC. 440 N. Wolfe Rd. - Sunnyvale, CA 94085, USA Tel: +1 408-480 5105 Fax: +1 408-773 8462 Website: http://joget.org Contact person: Jack Hii Email: jakku@joget.org Facebook: http://www.facebook.com/jogetworkflow Twitter: http://twitter.com/jogetworkflow YouTube: http://www.youtube.com/jogetworkflow Go Global Directory 2010/11 | 29
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  • 31. Go Global Directory 2010/11 Platform2u.com Berhad Go Global Directory 2010/11 | 31
  • 32. The Company The company was founded in August 2008 with Vision the vision to provide a complete end-to-end We believe the great coaching from Guy Kawasaki e-commerce platform to the Asia industry by easily who states that a business that operates with a “great setting up online-businesses and trading in the global meaning in mind”, profit will follow. It is our vision to marketplace. In a short span of three months, we have become Asia’s largest, complete e-commerce platform, obtained the MSC Malaysia status from Multimedia bringing the world back to you. We have crafted Development Corporation (MDeC) in early January our business objective by delivering our belief in 2009 in recognition for our innovative research and e-commerce changing lifestyle. development efforts in e-Commerce era. 1. Global optimization In April 2009, when Platform2u.com was just five Platform2u.com will establish its status as a major months old, we are proud to launch our brainchild, player, possibly to be the largest e-commerce SMilDS.com, the fourth generation e-commerce platform in the Asia. We aim to land our footprint solution to the public. Being young and energetic, onto at least more than thirteen countries as SMilDS.com was well received and we were pleased we expand, as well as to glocalize our system that in a glimpse; our community grew to several and operation. We will continue to pursue our hundred merchants and still growing. growth strategy in future to prepare us for global competition. Today, we penetrated into three countries, mainly Malaysia, Philippines and Hong Kong and employ over 2. Creating New Opportunities and Changing Lifestyle 40 people from these countries. We’ve experienced Platform2u.com aims to see and enable everyone major, rapid change but have held fast to our company to operate their business online. With the slow aspirations to attract not the best knowledge workers downturn of the economy, we hope to assist SME/ in the market, instead a committed, determined and SMIs to expand their market reach as well as to assist passionate team, who puts away individual pride fresh graduates and unemployed to join us in our and personal agenda in achieving our never-ending e-entrepreneur program. We believe with correct mission. training and education in e-commerce, they are able to start up their own dream and excel during time of Our commitment to innovation reflected in our values, crisis. Apart from that, we pursue a dream and aim, which underpin to our devotion to our customers’ believing that e-commerce will soon dominate and success in e-commerce, and eventually changing for a change our future lifestyle. better lifestyle in this bloating Internet industry. 3. Increasing Competitiveness in Internet Retailing TM Business The perfect e-commerce ecosystem would be intelligent enough to know not only the sales and profit gain, but also to forecast and advice the business trend for the next few years, preparing our business partners to face the changes. Given the state of the e-commerce technology today, that’s a far-reaching vision requiring research, development and innovation to realize. Platform2u.com is committed to blaze that trail, thus increasing our TM competitiveness among existing e-commerce market players. 32 | Go Global Directory 2010/11 TM
  • 33. Business Activities Platform2u.com solely focuses on providing a complete • Customer Relationship Management (CRM) System e-commerce ecosystem from deployment of the ‘Customers First’ is the all time businesses favourite backend system to the development of design and quote… support as well as consultation on online businesses. As more and more people enter the busy working Another important component in our SMilDS.com life, demand for having any kind of a 1-stop service system is built in with CRM system, which enables has indeed increased over the time. SMilDS.com is you to track and organize your customer contacts designed, equipped with an end-to-end e-commerce as well as to approach your potential customers. It trading platform to cater such massive demand in the is an effective sales-network approach to know and market today. understand your customer’s needs and requirements, which eventually boost company profit. Our CRM SMilDS.com Overview consists of Front-office operation, Back-office SMilDS.com is an innovative and easiest solution operation, Business relationships, and advanced for you to be part of global trend by transforming phase of business intelligence analysis. traditional business concept into a borderless e-trading platform. We call this platform the e-commerce 4.0, • E-Payment Gateway System the fourth generation e-commerce solution that features Highly secured and designed with fraud prevention not only a complete e-Commerce tools you need, but and detection mechanism, our e-payment system is also a business intelligent trading engine. SMilDS. able to accept more than 15 mainstream currencies com is also a platform with low entry barrier for SMEs in the world. Our payment gateway business partner in Asia, designed and glocalized with simplicity and is a Malaysia government authorised company which user-friendly to suit all group demands from non-IT to is highly trained and expertise in online payment IT savvies. services. Apart from accepting a variety of payments from credit cards to online banking, Platform2u.com Equipped with complete e-commerce tools and owning acts as a Facilitator in managing your transactions, your own customer database, nothing can stop from lowering frauds with our built-in detection tools, as transforming YOU into an e-commerce GURU! Take well as a impose risk management system to protect advantage of SMilDS.com features and see for yourself data privacy. These ensure all payment transactions how SMilDS.com can change your business trend and are processed efficiently and smoothly. be a part of your lifestyle! • E-Logistic System Key Components SMilDS.com incorporates the e-logistic system, • Advance e-commerce Web Store whereby we integrate our tracking system and a SMilDS.com ready-customised a trendy yet simple built-in consignment note printing feature with our and user-friendly web-store for you, with more than logistic partners such as PosLaju, Citylink Express, hundreds of designed and sophisticated templates UPS, and Fedex to simplify the shipping process for to choose. All you need to do is just to upload your all our merchants. Our logistic partners are from products as well as your company logo into your reputable backgrounds, reliable and professional Back Office and you are ready for business. in ensuring the shipment is delivered timely and soundly. We also introduce the FIRST cross-selling e-trading engine in the world through SMilDS.com. Cross- Apart from that, we incorporate our online system selling allows other merchants to sell different whereby customers can track their respective products in their web-store, where they can earn shipments in real time. Platform2u.com will act as commissions set by the product owner. This helps a facilitator to monitor the shipment, ensuring both not only to expand your product range, but also our buyers and merchants are well informed on the expanding customer base and market reach. Thus, shipment status as well as ensuring all damages and through this function, products can be sold and investigation is done accordingly. bought in the global marketplace and creates a healthy competitiveness amongst the web-store owners. Go Global Directory 2010/11 | 33
  • 34. Our Partners Businesses around the globe are actively looking for niche consultancy services to take on challenges and opportunities, and to raise competitiveness in the market. As a borderless business platform and gateway to the biggest marketplace, the Internet, SMilDS.com is the perfect marketing channel for shrewd business. Based on such an understanding of the intricate need for a realistic platform in the market that will deliver genuine and solid results that promises to reach the right consumers and to optimize limited resources, SMilDS.com can help, providing businesses with an innovative and alternative marketing channel. Some of our partners include: Industry Focus Online Retail and Promotion for SMIs and SMEs. Contact us PLATFORM2U.COM Malaysia Headquarters: 60, Jalan Puteri 2/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia Hong Kong Office: Unit 1-2, 18 Floor, No. 26, Nathan Road, TST, Kawloon, Hong Kong Philippines Office: 10th Floor, Herrera Tower, 98 V.A., Rufino Street, Makati City, 1227 Philippines. Tel: +603 8068 4607 Fax: +603 8068 5718 Website: http://www.platform2u.com | http://www.smilds.com Email: info@platform2u.com 34 | Go Global Directory 2010/11
  • 35. Go Global Directory 2010/11 Sigmax-e Services Sdn Bhd Go Global Directory 2010/11 | 35
  • 36. The Company Located in the cost - quality sweet spot of Kuala Lumpur, Malaysia, SigMax-e is able to offer a great low- cost location coupled with world-class infrastructure! It is no surprise therefore that, within a short span of five years, it has been able to attract some of the best-known brands in the world to its books. Dell, Sony, Panasonic, The Commonwealth to name just a few! When you are looking to enhance the productivity of your back office, you have two big options… You may look at process re-engineering and deploy well known methods like six sigma, OR… • if the process is not strategic to your core business, you may choose to outsource to a low cost partner. SigMax E Services has been established to address exactly these needs. Sigmax-E specializes in providing productivity solutions to enhance the quality and reduce the costs of your back-office processes. It deploys process management best practices from world class companies and proven methodologies like Six Sigma to achieve these ends for its clients. 36 | Go Global Directory 2010/11
  • 37. Business Activities Business Activities SigMax-e provides two lines of services: Process Outsourcing • Book Keeping • Account Reconciliation • Financial analysis • Customised Reports • Expense claims processing • Billing • Data Capture • Transaction Processing Project Management • Training SigMax-e helps UK accounting firm to cut • Facilitating: costs and speed-up book-keeping - Quality improvement - Cost-cutting Context: - New process design • Accountancy firm (AF) in London looks to cut costs • Design and implementation of in book keeping and data entry to provide more plans for Shared Services and cost-effective services to its clients Outsourcing Action: Results: (after 12 Months) • AF outsources the functions from receipt of • Process works effectively and is stable vouchers, invoices, bank statements, etc to • Trained employee at SigMax-e, successfully trains preparation of Trial Balance. After a detailed study, other staff AF prefers Malaysia due to availability of large • Scope expanded to cover 40 companies numbers of UK-trained accountants and stable • SLA implementation timelines improved infrastructure. • AF expresses satisfaction with progress and agrees to • It outsources the process to Sigmax-e based on its expand scope further to include analysis of accounts knowledgeable accounting staff, stable infrastructure and preparation of Audit Files by SigMax-e and proven capability of delivering to SLAs • AF sends trainer to train SigMax-e staff for one week. Learning: • Process established for scanning all documents in Key success factors are: London and storing them on secure server. SigMax-e Partnership model logs in accesses documents, captures data, saves Flexibility in crafting solutions ‘back-up’ file on server for B to access and process Transparency in discussing defects and problems further. • Outsourcing commenced with 4 accounts Go Global Directory 2010/11 | 37
  • 38. The way it works… 1. Invoices and other paper-based inputs are scanned and stored in electronic form, 2. Inputs received electronically, via fax or the web are stored in the same way. 3. This data is transmitted via periodic file transfers or a accessed direct via 3270 / terminal server / web solutions, 4. Transaction processing / ERP systems accessed via 3270 sessions / terminal server or other web-based solutions. 5. In most cases, data is retained at customer site and not duplicated. 6. State of the art security and compression systems used to ensure confidentiality and minimize bandwidth usage. Sigmax-e deploys proven methodologies and best practices to migrate client processes to its offices and then goes about systematically eliminating waste and fat from them to ensure continuous improvement. The graph below depicts SigMax-e’s systematic approach from prospecting to operations. 1 Opportunity Identification 2 Solution Design 3 Process Transition 4 Service Delivery 5 Billing & Collections • Explore Opportunity • Understand • Hire & Train Staff • Measure outputs vs. • Capture output • Contact Client ‘Bostomer’ needs • Get sign-off on targets data on Quality & • Study process proficiency Volumes • Earn Trust • Measure process dynamics, Metrics & • Set up infrastructure variance • Raise invoices • Explain Value staff profile • Pursue collections • Identify ‘Bostomer(s)’ • Develop ‘Bostomer’ • Manage staff • Id. Regulatory issues comm. plan • Respond to RFI • MIS, Dashboards & • Design Process & IT • Test systems & skills Performance Analysis • Obtain RFP / sign-off solution • SLA with Exit clauses • Continuous for Solution design • Submit proposal • Get OK for cut-over improvement & • Close sale ‘Bostomer’ feedback 2 Toll 5 Toll Gates, Gates FMEA 38 | Go Global Directory 2010/11
  • 39. Client Endorsement Industry Focus 1. Companies with a global focus 2. Start-up dot coms Contact us SIGMAX-E SERVICES SDN BHD Unit IB 1&2, MSC Malaysia Technology Commercialisation Centre, Persiaran Multimedia, 63000 Cyberjaya, Selangor, Malaysia Tel: +603-8313 8135 Fax: +603-8313 8136 Website: www.sigmax-e.com Email: enquiries@sigmax-e.com Go Global Directory 2010/11 | 39
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  • 41. Go Global Directory 2010/11 Terato Tech Sdn Bhd (Terato Tech) Go Global Directory 2010/11 | 67
  • 42. The Company Introduction Terato Tech Sdn. Bhd. (Terato Tech) is a company focusing on mobile applications development. Mobile platforms which Terato Tech is well verse of includes the Apple iPhone, Google Android and the Palm Pre. Terato Tech Sdn Bhd was established on 11 Sep 2008 with a paid-up capital of MYR (Malaysian Ringgit) 100,000. In 11 Sep 2009 just one year after its establishment Terato Tech received its MSC Malaysia status from Multimedia Development Corporation (MDeC) which accorded Terato Tech Pioneer Status for its Mobile Application Development & R&D activities. The People REZA FAHMI RAZALI has been in the IT industry from the young age of 17, sweeping up international IT awards such as the MSC Malaysia APICTA and APMITTA with his maiden project, terato.com, a portal for teens and car modifications with over 2 million hits and 50,000 members. He was in the National IT Council of Malaysia from 2001-2003, and partnered with TV3’s Remaja from 2002 to 2005, and was also in the ASEAN + 5 Leadership Exchange program in 2002. He was also involved with the initial setup of www.xfresh.com, which is now ASTRO’s biggest Growth content provider targeting the youth demographic In Sep 2008 Terato Tech was a two man show company, through TV, radio and web presence. Some of his feats now in July 2010 the Team has grown to 15 full time include having directed and produced a few short staffs, a testament to its high growth potential movies for terato.com including Get Away in KL 1 & 2, and From Bangi to Oklahoma. He graduated from Oklahoma University in 2006 with a BA in Finance, minoring in Management Information System. Upon graduation, he became a sales consultant at Dell USA and upon returning to Malaysia, has also became adviser to various organizations for the development of technopreneurs. Reza Fahmi was also in the panel of judges for the ICT Category at the Malaysia Technology Expo 2008 & 2009. REZA HAZRI RAZALI started out his IT venture with a diploma in Computer Science from the National Computing Center before furthering his studies with an Advanced Diploma in the same field and later graduating with a BSc. Computer Science from Oklahoma City University in 2005. Together with Reza Fahmi, he jointly developed and maintained the portal www.terato.com with a more behind-the-scenes approach, jointly developing and programming for the website as well as being in charge of the content. His deep passion in motor sports partially led to terato.com being identified as one of the nation’s premier source of car modifications and community info centre. 68 | Go Global Directory 2010/11
  • 43. Business Activities Clients Terato Tech has worked with numerous companies and agencies from all over Malaysia. Among our clients are. 1. CIMB Bank Berhad CIMB Group is Malaysia’s second largest financial services provider and one of Southeast Asia’s leading universal banking groups. As at 31 December 2009, CIMB Group was the third largest company on Bursa Malaysia with a market capitalisation of approximately MYR (Malaysian Ringgit) 45.3 billion. Terato Tech develop the CIMB Clicks for iPhone Application which allow users to check their Account Balance, Do Currency Conversion, Calculate The Home Loans and locate their favourite CIMB branch and ATM’s on the go. The Application is currently the top app in the finance category in the Malaysia AppStore. 2. Halal Industry Development Corporation (HDC) Established on 18 September 2006, Halal Industry Development Corporation coordinates the overall development of the Halal industry in Malaysia. Focusing on development of Halal standards, audit and certification, plus capacity building for Halal products and services, HDC promotes participation and facilitates growth of Malaysian companies in the global Halal market. Terato Tech develop the HALAL application for HDC which would enable a user to locate for HALAL Premises, Search for Data in the HALAL Directory and Subscribe to HALAL news, all on the go. 3. UMW Toyota Motor UMW Toyota Motor Sdn Bhd is a joint venture between UMW Holdings Berhad and Japan’s Toyota Motor Corporation and Toyota Tsusho Corporation. UMW Group is No.1 in Malaysia’s overall vehicle sales through our Toyota and Lexus franchises and our investment in Perodua. Terato Tech assist UMW Toyota Motor to develop the PQ “Prius Quotient” Test Brain Game. Go Global Directory 2010/11 | 69
  • 44. Clients 4. SOLQIB (Solat Qiblat for iPhone) SOLQIB addresse two main challenges of performing solat in the most efficient and effective manner i.e. it uses the GPS and Compass capability of the iPhone to determine the prayer times and direction to Kaaba. Absolutely no inputs such as country and city codes are needed. No necessity to carry any booklet or remember codes. Instead SOLQIB will determine your location (you will need to ensure your iPhone is showing the local time) using the build-in GPS to extract the datasets and establish the prayer times at your location and establish the direction to Kaaba. 5. IslamKids Wudhu Wudhu’ is the Islamic act of washing parts of our body before performing the solat. Learning Wudhu’ has never been so much fun! Try Wudhu’ app now and have fun learning Wudhu with Aisyah! 6. 1Malaysia Parliament 1Malaysia Parliament is an e-Parliament tool developed by Terato Tech Sdn Bhd for Ministry of Science Technology and Innovation Malaysia. It aims to enhance communcation channel between the MP and the people. 70 | Go Global Directory 2010/11
  • 45. Business Activities Products Terato Tech has built several different product lines which will enable development of application on the apple platform rapidly by providing and efficient framework, processes, production and enhancement 1. Prototype Game Engine: 2.Silent Mode Publishing Engine Prototype Game Engine is Terato Tech’s game engine SilentMode is Terato Tech’s publishing engine on the which has been developed since June 2009. The game iPad which has been used to power AIYO! Magazine engine has numerous component such as multiplayer for iPad. support, map tiling, chat engine, AI and physics all included. SilentMode is designed to be in tandem with the common workflow of a publishing company. That The prototype game engine has been successfully means that a publisher wouldn’t have to change their used to come out with the game Qalvinius which was current process of designing and publishing their released on the Application Store in June 2010 and has normal magazines as integration with SilentMode is went on to become top app in USA, China, Taiwan, seamless and hassle free. Philippines and 50 other countries. Publisher will also have the ability to add multimedia elements such as images, movies, slideshow, web links, html5 widget and much-much more through the SilentMode editor right from the iPad itself. SilentMode has been used to successfully deploy AIYO! Mag, a monthly magazine that is free to anyone that has a pair of eyes to spare! From gadgets to fresh talents, we cover them all in a fashionable way. If that wasn’t enough, AIYO! is also in every way interactive to the user. AIYO! has been picked as Apple New & Noteworthy App and has been featured by the TIMES UK as one of the fashionable apps to be used on the iPad. SilentMode will be made available for Select Private Beta in October 2010. Go Global Directory 2010/11 | 71
  • 46. Industry Focus Mobile Application Development iPhone, Android, BlackBerry Games Development Contact Us TERATO TECH SDN. BHD. (TERATO TECH) Suite 805A 1st Floor, Bangi Business Park, 43650 Bandar Baru Bangi, Selangor, Malaysia Tel: +603-8925 8929 Fax: +603-8925 9260 Website: www.terato.com Contact Person: Reza F. Razali Email: reza@terato.com 72 | Go Global Directory 2010/11
  • 47. Go Global Directory 2010/11 SyQic Capital Sdn Bhd Go Global Directory 2010/11 | 73
  • 48. The Company IPTV Why SyQic’s Internet Protocol Television The demand for IPTV is growing at a tremendous speed The Era of IPTV is upon us and viewers want as viewers become more savvy and sophisticated but interactivity. the high capital outlay and the time it takes to deploy is of great concern. This is where SyQic’s expertise and know-how takes effect. A Managed Service Provider, Who’S SyQic? SyQic consists of a dedicated team who have been in SyQic Capital (SyQic) was started by team of the business for the last 6 years with success stories broadcasting professionals in May 2004 in the area having deployed Broadband TV in Malaysia and the of broadcast design and consultancy and software Phillippines. Partnered with several content providers, development services. Anticipating the decline of SyQic will ensure deployment of IPTV to the masses traditional broadcasting industry, a strategic decision with your current infrastructure within 8 weeks. The was made to focus on the development of an IPTV choice of Broadband or IPTV is merely a preference platform in the year 2006. and both can seamlessly stream content on multiple devices, Live or VOD with SyQic’s proprietary the Intensively investing in R&D, SyQic is now the owner YOONIC™ P2P platform. and the operator of the Over The Top (OTT) IPTV platform branded as YOONIC. Licensed as a complete entertainment information and services platform (that PROBLEM SOLUTION can be “white labeled”) or purely as a technology solution, YOONIC is capable of delivering rich ∞ COST Managed Services media content particularly video where the internet Huge initial capital outlay broadband infrastructure is not optimally set up to deliver video content. α SCALE Content Delivery Distribution Cost α Network As an endorsement SyQic Capital’s capabilities, the Audience Size company has commercial deployments in Malaysia, ∆ CONSUMPTION Multiple Devices & Philippines, Indonesia and commercial trials in other Content viewing Cross-Platform regions. Apart from Kuala Lumpur and Singapore, pattern & behavior SyQic also has offices in China, Indonesia and the Philippines. And is already in talks with partners in the $ MONETIZATION Media Consultancy & Middle East and Latin America. Replicate proven TV Strategic Planning business model The complete SyQic IPTV experince Joe is a busy man. A typical day of meetings back to back, with clients and staff. But he needs to keep abreast of his stocks and the world news. He also finds a little time to unwind as he catches up with the latest sport updates. On the way home, he is already planning to spend some quality time with his loved ones and of course a little time for himself at the end of the day. Illustration: Multiple access to SyQic’s Yoonic IPTV service 74 | Go Global Directory 2010/11
  • 49. Business Activities Business Activities a) Over-the-Top IPTV b) Broadband TV (BBTV) Telecommunication companies around the world are Expectations amongst users have grown and one getting into the IPTV business to make their services expects their favourite contents available anytime more attractive. The YOONIC™ platform minimizes and anywhere. The YOONIC™ platform enables buffering and SyQic’s content management services the delivery of broadcast quality video even with ensure superior quality of service over public internet broadband limitations. Delivered on peer-to-peer (P2P) connections with minimal bandwidth. streaming technology, YOONIC™ lightens server load and delivers content seamlessly and continuously In designing IPTV that meets the needs of our throughout the chosen country and can also be individual clients, SyQic considers Content Strategies, delivered out of the country. Business Model Structure, Technical Infrastructure Requirements, Consumer Demands, Market Conditions, Budget and Licensing and Regulatory Requirements. Market Challenges & Demands Telco’s, Broadcasters, Education Institution, Hospitality Industries and Businesses alike are embracing the Power of IPTV. More and more of these entities are accepting the challenges that accompany this new and exciting venture. Go Global Directory 2010/11 | 75