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International Congress and Convention Association




Abstract for international associations, press, universities, students and consultants




Statistics Report 2002-2011	


                                   International Association Meetings Market
World class facility in a beautiful setting in the center of Istanbul
The Association Meetings Market 2002-2011                                                                     03




                                                                                                            The Association Meetings Market 2002-2011
The International Association Meetings Market 2002-2011

Abstract for international associations, press, universities, students and consultants




© July 2012. Copying this report, or any portion of it, is strictly prohibited without the prior approval
of ICCA. ICCA makes every effort to ensure the accuracy of published material, but cannot be held
liable for errors, misprints or out of date information in this publication. ICCA is not responsible for
any conclusions drawn from this report.



For more information on ICCA please visit www.iccaworld.com



ICCA Business Partners:




                                           PUBLICATIONS
04                                          Preface

                                            What value lies beneath the
The Association Meetings Market 2002-2011




                                            waterline?
                                            I’ve commented in past editions of this report
                                            about the partial nature of ICCA’s statistics on
                                            international association meetings, highlighting
                                            the fact that we only cover the market
                                            segment that is of most practical marketing
                                            value to ICCA members, which is regularly
                                            occurring congresses which rotate between
                                            countries. As well as not covering corporate or
                                            inter-governmental meetings, our figures don’t
                                            include association meetings which don’t move,
                                            or which occur as a one-off event. For this
                                            reason, ICCA statistics can be viewed as the       association meetings are as a force for good in
                                            tip of the iceberg in regard to a destination’s    the world, let alone calculate and communicate
                                            overall meetings performance, and we always        their impact.
                                            advise that our figures should be read in
                                            conjunction with more comprehensive local          But slowly, new studies are being
                                            reports that examine all market segments.          commissioned that look seriously below the
                                                                                               waterline at these virtually invisible, incredibly
                                            But there is another and far more important        valuable but challenging to measure concepts.
                                            sense in which our report provides an              Hopefully in our next report ICCA will be
                                            incomplete picture, and this relates to the all-   able to announce pilot studies which track
                                            encompassing value generated by association        the broader value that specific international
                                            meetings. Our data can help estimate the           association meetings generate over time,
                                            value of the direct economic impact of these       in addition to the visible money spent by
                                            events, the amount of money spent by               delegates and organisers over the few short
                                            delegates and organisers, but sadly, where we      days of the actual meeting.
                                            and every other study fall short is in capturing
                                            what these events generate beyond this             For international associations to successfully
                                            obvious expenditure.                               pursue their advocacy goals of reducing
                                                                                               disease, improving trade or professional
                                            So far, there exists no standard methodology       standards, lifting societies out of poverty,
                                            to calculate the economic impact of knowledge      raising awareness about sustainability,
                                            transfer, nor to identify each new inward          and to effectively serve the needs of their
                                            investment project. No-one appears able            members and stakeholders, ICCA believes that
                                            to estimate the value of the new business          associations need to recognise and utilise the
                                            connections that are generated between             potential power of their meetings. The better
                                            suppliers and buyers, between consultants          we are able to communicate the full complexity
                                            and clients, or between scientists and             of value that is generated by international
                                            manufacturers. We don’t measure the                meetings, the greater will be the influence of
                                            impact of the number of doctors learning           the global association community. It’s time we
                                            new techniques, nor the innovation that is         all started to focus serious attention on what is
                                            generated by linking Indian and German             hidden below the waterline!
                                            engineers, or mixing Swedish academics
                                            with American entrepreneurs. And sadly we
                                            don’t measure the economic and societal
                                            benefit of lives saved when a meeting changes
                                            government thinking about how to address a
                                            chronic disease or social problem.                 Martin Sirk
                                                                                               CEO, ICCA
                                            In fact, we struggle to even begin to
                                            comprehend just how powerful international
Contents                                                                      05




                                                                            The Association Meetings Market 2002-2011
Page	 Content

06	   ICCA introduction

10	   ICCA membership and business benefits

14	   The International Meetings Market

16	   The Association Meetings Market 2002-2011: Conclusions

20	   Worldwide rankings: Number of meetings per country
25	   Worldwide rankings: Number of meetings per city

41	   Africa rankings: Number of meetings per country
42	   Africa rankings: Number of meetings per city

44	   Asia Pacific & Middle East rankings: Number of meetings per country
46	   Asia Pacific & Middle East rankings: Number of meetings per city

49	   Europe rankings: Number of meetings per country
52	   Europe rankings: Number of meetings per city

59	   Latin- & North America rankings: Number of meetings per country
61	   Latin- & North America rankings: Number of meetings per city
06                                          ICCA introduction
The Association Meetings Market 2002-2011




                                              ICCA, International Congress and Convention Association

                                            Introduction                                      Contact with association executives
                                                                                              Do you want first-hand advice from a fellow
                                            ICCA, the International Congress and              colleague? ICCA can put you in touch
                                            Convention Association, was founded in 1963       with other Association Executives who
                                            at a time when the meetings industry was          have organised their annual congress in a
                                            beginning to expand rapidly. Now, with over       destination where you are planning to go to.
                                            900 member companies and organisations in         Just let us know what your criteria are in terms
                                            87 countries worldwide, it is the most global     of destination, size of meeting and/or subject/
                                            association within the meetings industry and      branch you are involved in and we will forward
                                            one of the most prominent organisations           you the matching contacts.
                                            in the world of international events. ICCA
                                            membership comprises leading companies            ICCA Association Meetings Resources
                                            and organisations specialising in handling,       ICCA has produced a set of publications to help
                                            transporting and accommodating events.            Association Executives in running successful
                                                                                              events, such as:
                                            ICCA Data is the research department of ICCA,
                                            which collects information on international       •	 International Association Meetings: bidding
                                            association meetings. This information is            and decision-making
                                            available to ICCA members only, through an        •	 Negotiating with Hotels
                                            online database (www.iccaworld.com). ICCA         •	 Working with Airlines and Ground Transport
                                            also functions as a platform for ICCA Members        Operators
                                            to share their expertise and marketing            •	 Working with Convention Bureaux
                                            channels on the corporate meetings market.        •	 Contracting with major congress and
                                                                                                 convention venues
                                            ICCA Statistics Report for non-members
                                                                                              Information on the latest trends and top
                                            The full ICCA Statistics Report is a member       international suppliers:
                                            only benefit. We have created this abstract
                                            of the ICCA Statistics Report to give non-        •	 Membership Directory: an essential global
                                            members access to the highlights of the ICCA         resource for international associations
                                            Statistics Report, and provide background         •	 ICCA Statistics Report on the most popular
                                            information on ICCA, the ICCA Association            meetings destinations
                                            Database and ICCA Membership benefits.            •	 Pocket Calendar 2012-2023

                                            This publication is produced for associations,    All these publications are mailed to
                                            non-member press, universities, consultants       associations, available online in PDF format at
                                            and other potential ICCA members and              www.iccaworld.com and distributed at major
                                            students.                                         tradeshows tradeshows in hardcopy.

                                            Associations                                      Access to your meetings profile
                                                                                              Check and update your meetings profile in the
                                            ICCA, International Congress and Convention       ICCA database to ensure you receive tailored
                                            Association is the ONE-STOP-SHOP for              bids from ICCA member suppliers meeting your
                                            Association Executives who are responsible for    specific needs.
                                            organising international meetings
                                                                                              Review your bid manual
                                            Do you represent an association that organises    A bid manual describes the decision procedures
                                            meetings which rotate on a regular basis,         and requirements and conditions for future
                                            attract a minimum of 50 participants and          meetings. Do you already have a bid manual,
                                            rotate between at least 3 countries? Submit       however would like somebody to have a look
                                            your meeting information to ICCA and benefit      at it? ICCA is happy to review it and make
                                            from what ICCA has to offer to you!               suggestions where and if needed.
ICCA introduction                                                                                        07




Invitation to the Forum for Young                   Please do not hesitate to contact Mr. Mathijs




                                                                                                       The Association Meetings Market 2002-2011
Professionals at EIBTM                              Vleeming at ICCA Head Office for more
A free-of-charge event designed especially          information on ICCA or the ICCA Statistics:
for your younger staff below 30 of age and          mathijs@icca.nl.
with a maximum of 3 years’ experience in the
meetings industry.                                  You might be interested to know that ICCA
                                                    member press not only receive this sort of info
Invitation to the Association Expert                earlier and automatically, but have all kinds of
Seminar at IMEX                                     other benefits, and especially the opportunity
This 3 day seminar brings together 20               to build strong long term relationships with the
international association executives and 40         ICCA members who are some of the biggest
international suppliers to share information and    buyers of advertising space and direct mail
experiences, and to update themselves on the        services from media companies. If you would
latest trends and ideas relating to international   like to know more we would be pleased to
association conferences.                            discuss your business objectives and let you
                                                    know how ICCA could help once you are on the
Hosted Buyer invitations                            “inside”.
Attend some of the most prominent
international meetings tradeshows like              For more information about ICCA membership
EIBTM and IMEX and join the Hosted Buyer            see ICCA membership and business benefits on
Programme, which provide association                page 8, or please contact Ms. Ksenija Polla at
delegates with a great opportunity to share         ICCA Head Office: ksenija@icca.nl.
experiences while also meeting recognised
suppliers to the association industry.              Students and Universities

Invitation to Client/Supplier Business              ICCA is always interested to learn about
workshops                                           studies performed on the international
An ICCA convention bureau or venue member           meetings market. As a student, you are free to
can host you at these small-scale business          use the data in this report for your research,
workshops. 10-15 clients and 10-15 ICCA             as long as you mention ICCA as the source and
members exchange detailed background                www.iccaworld.com as a reference.
information on your meeting in return for
excellent feedback on the services ICCA             Please do send us a copy of your research
members can provide to you. This information        regardless of whether you have used ICCA
is shared via one-on-one meetings.                  statistics or not, as ICCA is always interested
                                                    in collecting all current research on the
For more information on any of the above            international meetings market and showcasing
benefits please visit the ICCA website:             it during its annual Congress.
www.iccaworld.com or contact Ksenija Polla at
ksenija@icca.nl.                                    You can request access to the full report by
                                                    contacting Mr. Sebastian Sew at ICCA Head
Press                                               Office: sebastian@icca.nl.

As press you are free to use the data in this       ICCA is committed to educating young
report for your articles, as long as you mention    professionals in the meeting industry via the
ICCA as the source and www.iccaworld.com as         ICCA Education Fund. We have therefore
a reference.                                        developed a special scholarship programme
                                                    for ICCA member universities, giving the
Please note that we would appreciate it if you      ICCA University members the opportunity to
could send us a copy of the article in which        create new competitive advantages over their
ICCA is mentioned for our PR records.               non-ICCA-member universities. In general
                                                    terms the deal helps the university to build
                                                    relationships with the industry through their
                                                    ICCA membership.
08                                          ICCA introduction

                                            ICCA offers:                                        Consultants and other potential ICCA
The Association Meetings Market 2002-2011




                                                                                                members
                                            •	 A limited number of subsidized registrations
                                               to the annual Congress for students of ICCA      All non-member organisations are free to use
                                               member Universities only                         the data in this report, as long as you mention
                                            •	 New potential benefit for the best students,     ICCA as the source and www.iccaworld.com as
                                               which can be highlighted in promotions for       a reference.
                                               their courses.
                                            •	 New links with our industry (possible            There are three options open to gain access to
                                               internships).                                    the complete ICCA statistics reports:
                                            •	 Potential job opportunities for the best
                                               students                                         1. Join ICCA
                                            •	 Gives each Member university the
                                               opportunity to offer 2 full scholarships as      If your company is regularly involved in
                                               outlined below.                                  studies and consultancy with regard to the
                                            •	 Funding of internationally relevant research     international meetings market, it will almost
                                               done by ICCA member Universities.                certainly be cost-effective for you to join ICCA.
                                                                                                The membership will enable all your staff
                                            Each of the Scholarships includes the following     around the world to access both the statistics
                                            benefits for the students:                          reports and also to conduct tailor-made studies
                                                                                                of our live database, as well as opening up
                                            •	 Complimentary registration to the ICCA           valuable networking channels with the leaders
                                               Annual Congress - gives entry to all             of the international meetings industry, who are
                                               education and networking events                  potential future clients.
                                            •	 Full coverage of travel (economy class)
                                               and accommodation costs (university              2. Sub-contract work to or partner with ICCA
                                               and/or students must cover any additional        member consultants
                                               expenditure)
                                            •	 “Behind the scenes” briefings with ICCA          There are a number of specialist meetings
                                               Congress-organising staff, to understand         industry consultancy companies in ICCA
                                               how the congress runs and what ICCA aims         membership, who are frequently involved in
                                               to achieve                                       major project research and advice. They not
                                            •	 Customised briefing on how to get the best       only have access to our data and reports, but
                                               out of the Congress                              can provide invaluable specialist knowledge
                                            •	 Personalised mentoring during the Congress       on the industry and client requirements. They
                                               by industry professionals                        frequently provide services for non-specialist
                                            •	 Opportunity to post research papers on the       consultancy companies. A listing with email
                                               ICCA Congress website                            contact details is shown below, but please note
                                            •	 Opportunity to post CV on the ICCA               that many other ICCA member companies may
                                               Congress website                                 get involved in occasional ad hoc consultancy
                                            •	 Place CV at Student Scholarship Corner           work in addition to their core business.
                                               during Congress
                                            •	 Join LinkedIn group specifically designed
                                               for scholarship students, where various
                                               information like potential job offers etc. are
                                               regularly given
                                            •	 Speaking opportunity at the ICCA Congress
                                               during one of the education sessions

                                            Check if your University is an ICCA member
                                            in the ICCA Membership Directory Online on
                                            www.iccaworld.com. If you think that ICCA
                                            would be a valuable benefit to your University
                                            please contact Mrs. Ksenija Polla at ICCA Head
                                            Office: ksenija@icca.nl.
ICCA introduction                                                                                       09




ICCA Consultants and Research                     3. Work with ICCA members based in the




                                                                                                      The Association Meetings Market 2002-2011
Companies                                         city/country where you are conducting your
                                                  research or consultancy project.
Please find below a listing of ICCA Consultants
and Research Companies per country. For the       There are over 900 member companies and
latest full contact details of ICCA members see   organisations in 87 countries worldwide,
also the ICCA Membership Directory Online.        representing all the leading players in the
                                                  international meetings field. It is probable that
Australia:                                        one or more are already key stakeholders in
•	 GainingEdge;                                   the projects you are working on. If this is the
   gary@gainingedge.com                           case, they will be able to provide access to the
•	 Global Research & Intelligence Network;        reports, on either a complimentary or paid-
   scampbell@researchandintelligence.com          for basis. You can search for members in the
•	 PG International Consulting Pty Ltd;           public sections of the ICCA website,
   gkieseker@pginternational.com.au               www.iccaworld.com, or we can provide
•	 School of International Business:              advice on who to contact if you give us more
   leonie.lockstone@vu.edu.au                     information on your project, client, and
                                                  partners.
Germany:
•	 Hochschule Osnabrueck University of
   Applied Sciences
   h.schwaegermann@hs-osnabrueck.de
•	 tmf dialogmarketing GmbH;
   j.fischer@tmf-gmbh.de
•	 Vevention GmbH;
   info@vevention.com

Japan
•	 Nomura Research Institute -NRI-;
   a2-okamura@nri.co.jp

Peru
•	 San Martin de Porres University - Fac.
   of Commun. Sci. Tour. & Psych.
   amybelsanchez@epu.edu.pe

United Kingdom:
•	 Fast Future Research
   rohit@fastfuture.com
•	 Filippo Ciampini, Marketing Specialist
   anthony.miller@activenetwork.com
•	 Harry Fine Associates; 			
   harry@harryfine.com
•	 The Janet Sealy Partnership; 		
   simon@janetsealypartnership.com
•	 The Right Solution Ltd; 			
   info@rightsolution.co.uk
•	 Watterston Associates Ltd.
   julie@watterston.com

U.S.A.:
•	 International Conference Research, Inc.
   nikiclarke@icr-research.com
•	 Marketing Challenges International Inc;
   mcouturier@mcintl.com
10                                          ICCA membership and business benefits
The Association Meetings Market 2002-2011




                                              ICCA membership and business benefits

                                            ICCA, the International Congress and              •	 If you’re looking to join an effective, global,
                                            Convention Association, is the world’s leading       business networking platform which brings
                                            trade association for suppliers of all kinds         together the top directors and thought-
                                            of goods and services to the International           leaders from all regions of the world and all
                                            Meetings Industry.                                   sectors of the meetings industry, look no
                                                                                                 further: ICCA is where they link up and do
                                            Ever since it was founded in 1963, ICCA has          business.
                                            existed to maximise business for its members,
                                            increase standards, obtain recognition for        •	 If you want to encounter unique,
                                            its members, and facilitate the movement of          stimulating, forward-thinking, strategic-
                                            international meetings around the world.             level education and debate, join us at the
                                                                                                 annual ICCA Congress. If you want your
                                            ICCA plays an international role in developing       research, sales and marketing teams to win
                                            new markets by:                                      more business, ICCA has great educational
                                                                                                 opportunities for them as well.
                                               •	 education of new suppliers
                                               •	 improving information flow                  •	 If your organisation is genuinely committed
                                               •	 encouraging business development               long-term to the international meetings
                                               •	 tracking trends                                industry, we believe you have a place in
                                               •	 providing a unique forum for its               our global business community. And ICCA
                                                  members                                        membership is the clearest possible way to
                                               •	 providing high quality and specialised         tell the market about your commitment and
                                                  data on meetings                               professionalism.

                                            All the above make ICCA one of the top            •	 If you want to belong to a trade association
                                            associations for meetings industry suppliers.        that aims to deliver creative solutions for
                                            As a result it is also a most valuable resource      each member’s unique meetings-related
                                            for those whose meetings and events travel the       objectives, ICCA is your answer.
                                            world.
                                                                                              Why ICCA membership in times of global
                                            ICCA brings meetings’ worlds together,            economic turbulence?
                                            facilitates inter-communication and promotes
                                            cross cultural and peaceful understanding.        •	 The international association meetings
                                                                                                 market is recognised as the most resilient
                                            The most highly respected companies and              and dynamic sector of our industry
                                            organisations in the meetings world are ICCA         especially when the global economy
                                            Members – read on to find out why.                   faces difficult conditions, and should be
                                                                                                 an essential element in any destination’s
                                            Why ICCA membership?                                 business mix. ICCA is quite simply the
                                                                                                 perfect solution to penetrate this market
                                            •	 If the international association meetings         and to build long-term protection against
                                               market is an important part of your current       economic turmoil!
                                               business mix, or if you’re planning to enter
                                               this market in the near future, there is
                                               simply no better nor more cost-effective
                                               way to win business from this sector!
ICCA membership and business benefits                                                                     11




ICCA’s Structure                                    Marketing Research Data and Information




                                                                                                        The Association Meetings Market 2002-2011
ICCA Members are defined both by the region         Based in Amsterdam, in The Netherlands,
in which they operate and also by their activity.   ICCA’s Head Office has probably the most
                                                    sophisticated research data on international
•	 There are 5 Sectors which cover ALL the          meetings held anywhere in the world.
   different professional meeting suppliers:
                                                    Developed over many years and constantly
•	 Destination Marketing (includes national         updated by ICCA’s own researchers and
   tourist offices; convention bureaux; tourist     through regular feedback from its members
   offices etc.)                                    and association clients, it is the essential
•	 Meetings Management (includes PCO’s,             resource for ICCA Members to use in
   DMC’s; AMC’s; event organising companies         preparing their marketing strategies. The ICCA
   etc.)                                            Association Database, accessed through the
•	 Meetings Support (includes Media;                internet, is updated daily and gives listings of
   IT/software company; AV & production             past and future events.
   companies etc.)
•	 Transport (airline alliance; airline; train-,    In addition, ICCA identifies trends in the
   car-hire companies etc)                          movement of meetings round the world, the
•	 Venues (specialist meetings hotels;              emergence of new markets and the success of
   convention centres; exhibition centres etc.)     cities and countries in this highly lucrative and
                                                    important market.
New members are approved by the ICCA
elected Board. Board members are elected            ICCA Members have access to this information
by the members and serve for a limited time         and have the added bonus of the assistance of
on the Board. They are made up of members           qualified researchers and marketeers in their
from all Regions and from all Sectors of            selection of essential data.
membership. Full details are available in the
Articles of Association & By-Laws, which can be     Business Leads
found on the ICCA website www.iccaworld.com.
                                                    Only ICCA Members have access to the on-
ICCA Members in Asia Pacific, in Latin America      going marketing and research information ICCA
and in North America have their own regional        produces. This is available online and through
offices to assist in their regional promotion and   tailor-made selections.
the facilitation of their marketing programmes.
ICCA Head Office besides taking care of the         This gives a competitive edge to all members
association as a whole also acts as regional        who are seeking to target the meetings that
office for Europe, Middle East and Africa.          can come to their area, city or venue and
                                                    enables them to adopt a focused approach to
The Essential Benefits of ICCA                      the meetings they most wish to attract.

Why the world’s top meeting suppliers are           Furthermore ICCA assists in setting up sessions
members of ICCA                                     for its members to exchange Business Leads:
                                                    members who have held particular meetings
   •	 Marketing research data and                   in the past freely exchange information on
      information                                   them with other members. ICCA also organises
   •	 Business leads                                special Client/Supplier Business Workshops
   •	 Promotion and marketing opportunities         at which members can meet potential clients
   •	 Education                                     face to face – an extraordinarily valuable
   •	 Networking                                    opportunity in which to build solid relationships
   •	 And much, much more                           with potential clients.
12                                          ICCA membership and business benefits

                                            Promotion and marketing opportunities                Education
The Association Meetings Market 2002-2011




                                            First of all your ICCA staff are there to help you   The ICCA Congress has many opportunities
                                            find out information, to guide you in building       to learn from top professionals at many levels.
                                            your marketing and bidding strategies. These         Here one can meet and listen to renowned
                                            staff are well versed in what works and have         speakers as well as industry specialists, learn
                                            many years experience of helping Members to          of new trends and opportunities.
                                            market successfully.
                                                                                                 ICCA runs a series of ICCA Data Workshops
                                            ICCA is also a driving force in preparing            to instruct those responsible for dealing with
                                            promotional events, workshops and client             marketing information on how to use the ICCA
                                            networking functions to give added value and         database to build their individual databases
                                            to help business development.                        of events. These Data Workshops are held at
                                                                                                 Head Office, tradeshows, regionally and on
                                            ICCA promotes its Members, their products and        request in specific locations around the world.
                                            services. It does this in many ways: promoting       The ICCA Research, Sales & Marketing
                                            its members at industry tradeshows, creating         Programme is a unique training programme
                                            sponsorship and promotional opportunities and,       which focuses on research and marketing in
                                            through face to face client/supplier business        the meetings industry. By means of informal
                                            workshops it enhances sales opportunities.           and interactive sessions, the Programme
                                            ICCA also promotes its members actively to all       teaches new, better and easier ways to
                                            the top buyers in the international meetings         research and identify clients who organise
                                            arena. Its Directory of all ICCA Members is          meetings in different countries.
                                            circulated to the client database, so potential
                                            clients will know where to find meeting              The Association Expert Seminar is a unique,
                                            professionals in a given area.                       interactive seminar, which brings together
                                                                                                 international association executives and
                                            At Head Office and the Regional Offices each         international suppliers (ICCA members) to
                                            ICCA Member has dedicated members of staff           share information and experiences, and
                                            who are there to support, encourage and              to update themselves on the latest trends
                                            promote them either according to both their          and ideas relating to international association
                                            region and speciality.                               conferences.

                                            ICCA assists its members in the preparation of       ICCA is actively involved in the educational
                                            their marketing campaigns. If they do not have       sessions of major tradeshows, such as:
                                            the time to analyse their current position in        EIBTM, IMEX, International CONFEX,
                                            the global market or need specific figures on a      AIME, ASAE, BTC, IT&CMA, GIBTM, AIBTM,
                                            particular meetings market segment, ICCA can         CIBTM and IMEX Americas. As the leading
                                            create these reports.                                international meetings association ICCA is
                                                                                                 organising seminars on latest trends and
                                            Being an ICCA Member is a sign of                    developments in the meetings industry and by
                                            international quality for your organisation.         inviting highly qualified speakers ICCA strives
                                                                                                 to ensure a high educational standard for its
                                            Just to mention a few of the marketing               members, clients and other interested parties.
                                            opportunities:

                                               •	   ICCA Membership Directory
                                               •	   ICCA/IMEX Pocket Calendar
                                               •	   ICCA Statistics Hyperlink
                                               •	   ICCA PR Kit
                                               •	   Destination Comparison Report

                                            For more details and a complete overview on
                                            all the various promotional opportunities please
                                            check the ICCA website: www.iccaworld.com.
ICCA membership and business benefits                                                                    13




Networking                                           What some members said about their




                                                                                                       The Association Meetings Market 2002-2011
                                                     membership in ICCA
The ICCA Congress also provides members
with the opportunity to network with their           “In an industry where WHO you know
peers. The strength of ICCA lies in its high level   matters as much as WHAT you know, the Sri
membership and at the annual Congress one            Lanka Convention Bureau continues to be a
can meet, ask questions and learn from the top       member of  ICCA not only to get access to
specialists in the meetings industry.                its comprehensively updated database and
                                                     resource tools but also for the wonderful
The friendly co-operation between members            networking opportunities it affords. ICCA is
is a real strength and the open exchange of          always open to new ideas and very ‘involved’
information, the sharing of success stories and      with its members particularly in vital areas as
detailed inside information is one of the things     Research, Training and Networking.”
that make ICCA such a valuable organisation.         Vipula Wanigasekera, Sri Lanka Convention
By being a member you have the key to                Bureau; Sri Lanka
privileged information and help as well as
the opportunity to build your own network of         “Because ICCA is a leader in the industry, ICCA
colleagues and friends.                              helps us to reach our business objectives.”
                                                     Jurriaen Sleijster; MCI Group; Switzerland
Organisations belong to ICCA:
                                                     “I find my ICCA membership very valuable
   •	   To   win more international business         for a number of reasons. The education at the
   •	   To   improve their professional standards    annual meeting is excellent; the data resources
   •	   To   enjoy excellent industry networking     are very helpful; and the staff are both
   •	   To   learn from their peer group and         competent and caring. I think, however, that
   •	   To   gain credibility                        the most significant benefit is the opportunity
                                                     to network with, work with and become friends
                                                     with a very high level and international group
                                                     of people passionate about the meetings and
The Next Step is up to you !                         events industry. It is the best portal to the
                                                     global meetings industry that I have found.”
If you wish to be part of this growing               Corbin Ball, CMP; Corbin Ball Associates; USA
professional body, to improve your chances
of increasing your business, or learn more
about the industry you are in, then you should       For more information about ICCA membership
visit the ICCA Website: www.iccaworld.com            please contact Mrs. Ksenija Polla at ICCA Head
or immediately apply for the full Member             Office: ksenija@icca.nl.
Information Pack from Head Office.

You will be sure to find an enthusiastic
welcome and an answer to any questions you
may have.

Remember that being a successful ICCA
member is about involvement. The greater the
part you play within the association the greater
your rewards. Again ICCA staff will be pleased
to show you how you can raise your profile and
increase your success.
14                                          The International Meetings Market
The Association Meetings Market 2002-2011




                                                The International Meetings Market


                                            Segmentation                                         Characteristics of the association market

                                            The international meetings market can be             The association market covers a wide range of
                                            segmented in many different ways. It can be          event types and categories: medical meetings
                                            segmented by the size of the meetings, by the        (the largest segment); scientific; other
                                            kind of people who visit the meetings, by the        academic; trade organisations; professional
                                            purpose of the meetings and by many more             bodies; social groupings. In terms of size,
                                            criteria.                                            budget, duration and complexity there are
                                                                                                 massive variations between and also within
                                            However, the main criterion a supplier uses to       categories. However, some similarities can be
                                            segment the market is by the initiator of the        identified:
                                            meeting. The initiator determines what kind of       •	 Almost every ‘specialty’ has an association
                                            meeting is organised and the kind of supplier            which holds one or more meetings.
                                            services needed. When segmenting the                 •	 Most associations have meetings that are
                                            international meetings market by initiator, two          repeated at regular intervals.
                                            primary markets can be defined: the corporate            These can be annual, biennial etc.
                                            market and the non-corporate market. The             •	 The destinations rotate. They rarely return
                                            latter consists of international governmental            to the same destination within a very short
                                            organisations and international non-                     time-span.
                                            governmental organisations or associations.          •	 The initiative to host a meeting often
                                                                                                     comes from the local counterpart, e.g. the
                                                                                                     national association. If that body is difficult
                                                	                                                    to motivate to organise the meeting, the
                                            	             International Meetings                     chances are high that the meeting will be
                                                                                                     scheduled elsewhere.
                                                                                                 •	 Association meetings have a very long lead-
                                                Corporate Meetings        Association Meetings
                                                                                                     time; it is not unusual to find lead times of
                                                                                                     5 years or more.
                                            			                       •   International          •	 It is estimated that a growing minority
                                            • Internal Meetings	          Governmental               of about 25-30% of the decision-making
                                            			                           Organisations	             processes no longer include an official
                                            • External Meetings                                      bidding procedure, but have a “central
                                            			                       •   International
                                            • In/External Meetings	       Non-Governmental           initiator” who selects the location and
                                            			                           Organisations              venues based on pre-determined and strict
                                            			                           (Associations)             criteria.

                                                                                                 It is estimated that there are approximately
                                            ICCA’s area of expertise is in the international     21,000 different association meetings
                                            association meetings market, but it also assists     organised on a regular basis. The ICCA
                                            ICCA members to share knowledge on the               Association Database has collected information
                                            other segments.                                      on approximately 80% of them.
The International Meetings Market                                                                     15




International association meetings:               and




                                                                                                    The Association Meetings Market 2002-2011
bidding and decision-making                       	 With either a concurrent exhibition or at
                                                     least 300 participants
ICCA has designed a 24 page PDF publication
as the ultimate, detailed guide on all aspects    C) Meetings not organised or sponsored
of how to choose a destination for future            by “International Organisations” but
international association events.                    nonetheless of significant international
                                                     character, notably those organised by
Our intention is that this will encourage            national organisations and national
international associations to improve their          branches of international organisations
selection process and to become more              and
conscious of the large number of variables that   	 At least 40 percent of the participants are
have to be taken into account in order to make       from countries other than the host country
a professional decision.                             and at least 5 nationalities are represented
                                                  and
You can download the PDF document from the        	 Lasting at least 2 days, or unknown
ICCA website.                                        duration
                                                  and
Other sources of information on                   	 With either a concurrent exhibition or at
international meetings                               least 250 participants

The international meetings market is also         All meetings counted under the heading ‘B’ are
analysed by the UIA (Union of International       also counted under the heading ‘C’. The reverse
Associations). However, the criteria of the UIA   is, equally logically, not true.
meetings differ from the criteria ICCA uses.
                                                  Excluded from UIA figures are:
UIA
                                                  •	 Purely national meetings, as well as
For the purpose of its annual statistics,            those of an exclusively religious, didactic,
“international meetings” are defined by the UIA      political, commercial or sporting nature
to include either one or both of the following    •	 Meetings with strictly limited participation
criteria:                                         •	 Corporate and incentive meetings.

A) Meetings organised or sponsored by             Whilst there is a considerable overlap between
   International Organisations that are           the events considered by ICCA and UIA for
   included in the UIA’s Yearbook of              their statistics, the most important difference
   International Organisations                    from a marketing point of view is that UIA’s
and                                               events include those which are held in a fixed
	 With at least 50 participants, or number of     location, whereas all of ICCA’s events must
   participants unknown.                          rotate between at least three countries. UIA
                                                  category “A” also includes intergovernmental
B) Meetings not organised or sponsored            and transnational meetings (eg. EU and UN
   by “International Organisations” but           institutions).
   nonetheless of significant international
   character, notably those organised by          Please note that since early 2010, ICCA has a
   national organisations and national            data collaboration with UIA: 4,500 regularly
   branches of international organisations        occuring meetings within the ICCA Association
and                                               Database have been enhanced through access
                                                  to supplementary UIA data.
	  At least 40 percent of the participants are
   from countries other than the host country
   and at least 5 nationalities are represented
and
	 Lasting at least 3 days, or unknown
   duration
16                                          The Association Meetings Market 2002-2011
The Association Meetings Market 2002-2011




                                              Scope of this report


                                            This Statistics Report, covering the                 4,000 events over the past 10 years. Partly
                                            International Association Meetings Market from       this reflects the strength of the market,
                                            2002 until 2011 is the second report published       partly it is thanks to a record number of ICCA
                                            in 2011. The statistics report covering the 2011     members sending us their calendar information
                                            country and city rankings was published half         to help identify new events, partly it is thanks
                                            May of 2011. These reports are your guide            to increased research investment, and partly
                                            for any future decisions and a must-have if          because of underlying growth in the market.
                                            you are a supplier or client in the meetings
                                            industry.                                              Year      # Events
                                                                                                   2002        6,155
                                            The ICCA Statistics Reports are based on the           2003        6,405
                                            ICCA Association Database, which means
                                                                                                   2004        7,642
                                            the figures cover meetings organised by
                                            international associations which take place on         2005        8,121
                                            a regular basis and which rotate between a             2006        8,745
                                            minimum of three countries. ICCA’s Association         2007        9,536
                                            Database is designed as a sales and marketing          2008       10,149
                                            resource for its members to target future              2009       10,346
                                            international association meetings, which is
                                                                                                   2010       10,406
                                            why it does not include one-off events or those
                                            which do not move between locations.                   2011       10,070


                                            Readers should note that this report is a
                                            “snapshot” of qualifying events in the ICCA
                                            Association Database as sampled on May                 Conclusions
                                            8th 2012, and that future statistics may be
                                            amended as ICCA becomes aware of additional          Rotation areas of meetings
                                            qualifying events. All data on meetings in 2011
                                            sent in by ICCA Members before the deadline          Only international association meetings of
                                            of 1 February 2012 are included in this report.      which the rotation areas are known by ICCA
                                                                                                 are included in these figures.
                                            All data presented in the tables in this report is
                                            sorted by the rankings of 2011. In the tables        Although World/International is still the biggest
                                            the “standard competition ranking method”,           rotation area in numbers of meetings, the
                                            the most commonly used ranking method, is            numbers of meetings that rotate worldwide
                                            used.                                                has been decreasing over the past 16 years,
                                                                                                 reaching an all-time low the past year. The
                                            This report can be downloaded for free by ICCA       Europe Rotation area is still the second biggest
                                            members from the My ICCA section on                  and its market share shows a slow but steady
                                            www.iccaworld.com. A public non-member               increase throughout the decade as does
                                            version, which contains abstracts from this          Europe/North America’s.
                                            report, is also sent to 6,000 association
                                            meeting planners all over the world. ICCA            The Africa/Middle East rotation area has seen
                                            encourages associations to use the statistics        an increase in numbers of meetings throughout
                                            as a practical way to identify potential new         the decade and the number of events which
                                            destinations for their events.                       rotate within Latin America shows a steady
                                                                                                 increase since 2006. The number of events
                                            Number of meetings analysed                          which rotate within Asia and Asia/Pacific both
                                                                                                 seem to be stabilising over the past 4 years
                                            The number of events per year in the ICCA            around 6.1% and 2.9% respectively.
                                            Association Database has grown by almost
The Association Meetings Market 2002-2011                                                               17




Headquarters of international                       events in 2008 the gap seems to widen one




                                                                                                      The Association Meetings Market 2002-2011
organisations                                       year and narrow the next.

In general ICCA has identified more                 Number of meetings per city
headquarter addresses for all regions each
year. As in the previous years, Europe is still     Vienna managed to retain its number one
the home region to most of the headquarters         status ever since 2005 with an increase of
of associations which organise meetings that        27 meetings over 2010. Apart from Paris
are included in the ICCA Association Database,      overtaking Barcelona in the 2nd and 3rd
with approx. 59% of the headquarters based          place duel the top 6 is unchanged. Followed
in Europe over the past 10 years. Europe            by London being the biggest climber in the
is followed by North America where we are           top 20, with the 2012 Olympics effect pulling
identifying increasingly more headquarters,         them up from 14th to 7th position. A feat
at the cost of the market share of the third        only matched by Budapest jumping from 18th
biggest home region Asia /Middle East. Despite      to 11th position Other Climbers in the top 20
these small relative changes the distribution       were Prague, Seoul, Beijing and Amsterdam.
of headquarters over regions throughout the         Newcomers in the top 20 were Brussels and
decade remained stable.                             Rome.

Number of meetings per region                       Participant numbers

The allocation of meetings over the regions has     The average number of participants per
been fairly stable. With the majority of 55%        meeting reached its lowest point of the past
of the meetings in 2011, Europe attracted the       decade in 2011 with 535 participants per
highest number of meetings per continent.           international meeting, which is a drop of 36
Together with North America, Europe gained          participants per meeting compared to last
in popularity, putting an end to the trend of       year. In the year 2002 the average number
decrease in their market shares ever since          of participants per meeting was the highest
2003. Latin America has also gained in relative     over the past 10 years with an average of
popularity with its market share steadily           662 participants per international meeting.
increasing throughout the decade. Despite ups       Since the beginning of the decade the average
and downs Asia/Middle East has seen a rise in       number of participants per meeting dropped
relative popularity over the past decade almost     each year, with exception of the small revivals
being a counter mirror for Europe and North         in 2006 and 2008, continuing the trend of
America. Africa and Oceania have stayed rather      international meetings getting smaller.
stable over the years.
                                                    Over the past 10 years there has been a big
Number of meetings per country                      expansion of the market share of the smallest
                                                    meetings (50-149 and 150-249 participants)
The 2011 country top 10 showed little change,       at the cost of all meetings attracting over 500
with the top six repeating their rankings, led by   participants. Since 2009 the smallest meeting
the USA, Germany and Spain. The Netherlands         size is the biggest category; 30.2% of all
and Austria appeared at 9th and 10th                the identified meetings that were organised
respectively, taking the place of Switzerland,      in 2011 have attracted between 50 and 149
which dropped from 10th to 12th, and Japan,         participants. This is a growth of approximately
which in the aftermath of cancellations due to      11.1% over the past decade.
the earthquake and tsunami, understandably
dropped from 7th to 13th. The USA saw by far
the biggest jump in the number of events held,
up by 136 to a new record of 759 meetings.
This jump in number of events now brings the
gap with Germany to 218 events, compared
to previously published gaps of 81 events in
2010, a gap of 137 in 2009 and a gap of 32
18                                          The Association Meetings Market 2002-2011

                                            North America has been the region with the         With 16,3% of all meetings organised,
The Association Meetings Market 2002-2011




                                            largest average numbers of participants per        September not only remains the most favorite
                                            meeting over the past decade, with an average      month for associations to organise their
                                            732 participants per meeting in 2011, followed     international meetings, it has even expanded
                                            by Latin America. However, both their averages     its market share. Over the decade September
                                            have decreased throughout the decade. The          is followed in order of popularity by June,
                                            average numbers of participants per meetings       October and May.
                                            in all other regions have gone up in 2011.
                                                                                               The average in 2011 was 3.78 days, which is
                                            The estimated total number of participants to      slightly higher than the average figures of the
                                            all 2011 meetings is over 5.5 million almost       previous years.
                                            (5.520.722) people, compared to the almost
                                            5.4 million(5.371.787) people attending            Venues used
                                            meetings in 2010 as reported last year.
                                            With the numbers of meetings going up we           Over the last decade the usage of Meeting
                                            can see a trend in growing total numbers of        facilities in Hotels has been gradually
                                            participants over the past decade, despite the     increasing at the expense of the Conference/
                                            average meeting size getting smaller. For the      Exhibition Centre. Ever since Hotels first took
                                            last ten years the U.S.A. has claimed a steady     over first place as most popular venue in 2005
                                                                                                                                                   C




                                            pole position with 563,830 participants in         they have retained this first position with         M



                                            2011 which is consistent with their ranking by     almost 45.4% market share in 2011 compared          Y


                                            numbers of meetings organised.                     to 34,9% at the beginning of the past decade.      CM

                                                                                               Despite the decrease in popularity over the
                                            Roughly the same cities have dominated the         past decade, the Conference/Exhibition Centre
                                                                                                                                                  MY




                                            estimated total number of participants per         is still the second most favourite venue,          CY



                                            city rankings over the past decade: Vienna,        however Universities are rapidly closing the       CMY


                                            Paris, Barcelona and on one occasion in 2008,      gap from 20,9% point at the beginning of the        K

                                            Berlin, have been taking turns on being in         past decade to only 1,1% point in 2011.
                                            first position in attracting the biggest numbers
                                            of total participants. When ranking the            Subjects
                                            countries by averaging all their participants’
                                            totals throughout the decade Vienna has on         The most popular subject by far is still Medical
                                            average attracted the biggest total numbers        Science. Although the absolute numbers of
                                            of participants over the decade, followed by       meetings organised on this subject increased
                                            Barcelona, Paris, Berlin, Stockholm, Singapore,    almost each year over the past ten years, the
                                            Amsterdam, Copenhagen, Istanbul, and finally       relative popularity went down over the decade
                                            Seoul.                                             to an all-time low of 17.3% of all meetings in
                                                                                               2009. Second preferred subject over the past
                                            Frequency, favourite months and length             ten years has been Technology, which went up
                                                                                               in popularity over the decade.
                                            By far the largest number of international
                                            association meetings over the past 10 years        Registration fees and total expenditure
                                            were annual meetings (59,8% in 2011).
                                            The relative number of annual meetings has         The average fee per delegate per meeting in
                                            increased over the past 10 years. The relative     2011 is USD 561.34. Over the first few years
                                            number of biennial meetings (meaning they          of the decade the average registration fee per
                                            take place every 2 years) is gradually dropping    delegate per meeting increased until 2005. A
                                            over the years (22, 8 % in 2010 to 21,5% in        short-lived increase in 2006 was followed by a
                                            2011).                                             decrease lasting until 2009. The last two years
                                                                                               showed a slight increase again.

                                                                                               The average total expenditure of all meetings
                                                                                               included in the ICCA Association Database was
                                                                                               USD 13,747,787,985 in 2011.
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20                                          The Association Meetings Market 2011
The Association Meetings Market 2002-2011




                                             Worldwide rankings: Number of meetings per country


                                             Rank   Country                                 # Meetings 2011
                                              1     U.S.A.                                          759
                                              2     Germany                                         577
                                                    German Convention Bureau
                                                    (GCB)                               www.germany-meetings.com
                                              3     Spain                                           463
                                              4     United Kingdom                                  434
                                              5     France                                          428
                                              6     Italy                                           363
                                                    Italian Convention Bureau         www.conventionbureau-italia.it
                                              7     Brazil                                          304
                                              8     China-P.R.                                      302
                                              9     Netherlands                                     291
                                              10    Austria                                         267
                                              11    Canada                                          255
                                              12    Switzerland                                     240
                                                    Switzerland Convention &
                                                    Incentive Bureau (SCIB)          www.MySwitzerland.com/meetings
                                              13    Japan                                           233
                                              14    Portugal                                        228
                                              15    Republic of Korea                               207
                                              16    Australia                                       204
                                                    Tourism Australia           www.businessevents.australia.com/associations
                                              17    Sweden                                          195
                                              18    Argentina                                       186
                                              19    Belgium                                         179
                                              20    Mexico                                          175
                                              21    Poland                                          165
                                                    Poland Convention Bureau             www.poland-convention.pl
                                              22    Finland                                         163
                                              23    Turkey                                          159
                                              24    Singapore                                       142
                                              25    Denmark                                         140
                                              26    Norway                                          138
                                              27    Chinese Taipei                                  131
                                              28    Greece                                          127
                                              29    Malaysia                                        126
                                              30    Hungary                                         125
The Association Meetings Market 2011                                     21




                                                                       The Association Meetings Market 2002-2011
 Worldwide rankings: Number of meetings per country

Rank   Country                              # Meetings 2011
 31    Czech Republic                               122
       Czech Tourism - Czech
       Convention Bureau                  www.czechconvention.com
 32    Colombia                                     113
 33    India                                        105
       Ireland                                      105
 35    Thailand                                     101
 36    Chile                                        87
 37    South Africa                                 84
       South African Tourism:
       Convention Bureau                www.southafrica.net/meetings
 38    Hong Kong, China-P.R.                        79
 39    Croatia                                      72

 40    Russia                                       69
 41    Estonia                                      61
 42    Peru                                         55
       Serbia                                       55
 44    Slovenia                                     54
 45    Romania                                      53
 46    Indonesia                                    51
 47    Uruguay                                      46
 48    New Zealand                                  44
 49    United Arab Emirates                         43
 50    Iceland                                      37
 51    Lithuania                                    36
 52    Cyprus                                       34
       Paraguay                                     34
 54    Philippines                                  33
 55    Panama                                       32
 56    Ecuador                                      30
       Kenya                                        30
       Latvia                                       30
       Puerto Rico                                  30
 60    Vietnam                                      29
 61    Malta                                        28
 62    Israel                                       27
 63    Dominican Republic                           24
 64    Morocco                                      23
22                                          The Association Meetings Market 2011
The Association Meetings Market 2002-2011




                                             Worldwide rankings: Number of meetings per country (continued)

                                            Rank   Country                               # Meetings 2011
                                             65    Costa Rica                                  22
                                                   Egypt                                       22
                                             67    Bulgaria                                    21
                                             68    Luxembourg                                  19
                                             69    Guatemala                                   17
                                             70    Ukraine                                     16
                                             71    Ghana                                       15
                                                   Slovak Republic                             15
                                                   Tanzania                                    15
                                             74    Qatar                                       13
                                             75    Nigeria                                     12
                                                   Senegal                                     12
                                             77    Cuba                                        11
                                                   Jordan                                      11
                                                   Macao, China-P.R.                           11
                                                   Venezuela                                   11
                                             81    Ethiopia                                    10
                                                   Sri Lanka                                   10
                                             83    Bolivia                                     9
                                                   Iran                                        9
                                             85    Bosnia-Hercegovina                          8
                                                   Form.Yugosl.Rep.Macedonia                   8
                                                   Mauritius                                   8
                                                   Tunisia                                     8
                                                   Uganda                                      8
                                             90    El Salvador                                 7
                                                   Kazakhstan                                  7
                                                   Lebanon                                     7
                                                   Namibia                                     7
                                             94    Honduras                                    6
                                                   Mongolia                                    6
                                                   Zambia                                      6
The Association Meetings Market 2011                                                                   23




                                                                                                     The Association Meetings Market 2002-2011
  Worldwide rankings: Number of meetings per country

  Rank     Country                                         # Meetings 2011
   97      Albania                                                  5
           Armenia                                                  5
           Botswana                                                 5
           Jamaica                                                  5
           Monaco                                                   5
           Mozambique                                               5
           Nicaragua                                                5
           Other                                                   106
           Total                                                 10,070


All other countries hosted less than 5 meetings in 2011.

The 2011 country top 10 showed little change, with the top six repeating their rankings, led by
the USA, Germany and Spain. The Netherlands and Austria appeared at 9th and 10th respectively,
taking the place of Switzerland, which dropped from 10th to 12th, and Japan, which in the
aftermath of cancellations due to the earthquake and tsunami, understandably dropped from 7th
to 13th. The USA saw by far the biggest jump in the number of events held, up by 136 to a new
record of 759 meetings. This jump in number of events now brings the gap with Germany to 218
events, compared to previously published gaps of 81 events in 2010, a gap of 137 in 2009 and a
gap of 32 events in 2008 the gap seems to widen one year and narrow the next.

As we can see with hindsight in this snapshot of all data available on May 8th 2012; The U.S.A.
and Germany have been the number one and two over the past ten years and over the decade
Germany has been narrowing the gap with the U.S.A. This is also shown more clearly in the relative
figures; Germany retained its piece of the pie whereas the USA market share has decreased over
the decade. Besides the U.S.A. and Germany there are a few countries that always held places in
the top 10 over the decade: France, Italy, Spain, the UK (in alphabetical order).
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                                                                                       The Association Meetings Market 2002-2011
 Worldwide rankings: Number of meetings per city

 Rank   City                                         # Meetings 2011
  1     Vienna                                               181
        Kuoni Congress Europe                     www.kuoni-congress.com
        Vienna Convention Bureau                  www.vienna.convention.at
  2     Paris                                                174
        Kuoni Congress Europe                      www.kuoni-congress.com
        Paris Convention Bureau                 http://convention.parisinfo.com
  3     Barcelona                                            150
        Barcelona Convention
        Bureau                                       www.barcelonac.com
        Hotel Fira Palace                            www.fira-palace.com
        Kuoni Congress Europe                     www.kuoni-congress.com
  4     Berlin                                               147
        visitBerlin Berlin Convention
        Office                                   www.convention.visitBerlin.de
        Kuoni Congress Europe                     www.kuoni-congress.com
  5     Singapore                                            142
  6     Madrid                                               130
        Convenciones y Congresos
        IFEMA                                www.convencionesycongresos.ifema.es
  7     London                                               115
        Kuoni Congress Europe                     www.kuoni-congress.com
        London & Partners                www.londonandpartners.com/convention-bureau
  8     Amsterdam                                            114
        Amsterdam RAI                                     www.rai.nl
        Beurs van Berlage Conference
        Centre Amsterdam                       www.beursvanberlage.nl/welcome
  9     Istanbul                                             113
        Halic Congress Center                         www.haliccc.com
        Dekon Congress & Tourism                      www.dekon.com.tr
        Istanbul Congress Center                     www.iccistanbul.com
        Istanbul Convention & Visitors
        Bureau -ICVB-                                   www.icvb.org
  10    Beijing                                              111
        China National Convention
        Center                                       www.cnccchina.com
26                                          The Association Meetings Market 2011
The Association Meetings Market 2002-2011




                                             Worldwide rankings: Number of meetings per city (continued)

                                             Rank   City                                           # Meetings 2011
                                              11    Budapest                                               108
                                              12    Lisbon                                                 107
                                                    Turismo de Lisboa Visitors &
                                                    Convention Bureau              www.visitlisboa.com/conteudos/convention-bureau.aspx
                                              13    Seoul                                                  99
                                              14    Copenhagen                                             98
                                                    Wonderful Copenhagen
                                                    Convention Bureau                          www.meetincopenhagen.com
                                                    Prague                                                 98
                                                    CZECH-IN                                         www.czech-in.cz
                                                    Kuoni Congress Europe                      www.kuoni-congress.com
                                                    Prague Convention Bureau                    www.pragueconvention.cz
                                              16    Buenos Aires                                           94
                                              17    Brussels                                               93
                                                    Stockholm                                              93
                                                    Stockholm Visitors Board/
                                                    Stockholm Convention Bureau            www.stockholmconventionbureau.com
                                              19    Rome                                                   92
                                                    Triumph Group                                  www.triumphgroup.it
                                              20    Taipei                                                 83
                                              21    Kuala Lumpur                                           78
                                              22    Hong Kong                                              77
                                              23    Dublin                                                 76
                                              24    Shanghai                                               72
                                              25    Helsinki                                               71
                                              26    Bangkok                                                70
                                              27    Rio de Janeiro                                         69
                                              28    Warsaw                                                 65
                                              29    Geneva                                                 63
                                                    Kuoni Congress Europe                        www.kuoni-congress.com
                                                    Zurich                                                 63
                                                    Zürich Tourism                              www.zuerich.com/meetings
Guestrooms                         505 rooms            Cocktail up to                     5,000
   Banquet up to                      3,000                Theatre up to                      6,000


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The convention centre can accommodate up to 5,000 delegates in a single pillar-less environment, while
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Centara Grand is a five-star hotel with 505 guestrooms and suites. The hotel has nine innovative
restaurants and bars, providing plenty of opportunities for delegates to gather during and after the event.

On the very top of the hotel, at the 55th level, Fifty Five is a fine dining steak and wine restaurant while Red
Sky is an urban rooftop bistro with indoor and outdoor seating and a Martini Bar. Linked by their
two-storey glass-walled wine cellar, both restaurants provide a memorable setting for corporate and
private events, and incentive parties.

Another spectacular setting for receptions and parties is the Lotus Garden and Sun Terrace, an outdoor
function space at the poolside that provides an unforgettable background of the city skyline.

CentralWorld, one of the largest shopping and lifestyle centres in Southeast Asia, is quickly accessed
from the convention centre, providing a spectacular amenity for delegates and their spouses.




                             CENTARA GRAND AT CENTRAL WORLD
                         999/99 Rama 1 Rd., Pathumwan, Bangkok 10330 Thailand
        Distance (mins): Convention Centre 2 mins walk, Airport 25 mins, CBD Bangkok Downtown
       Contact: Mr. Ferry Tjahjono T: +66 (0) 2 100 1234 F: +66 (0) 2 100 1235 Email: ferrytj@chr.co.th

                              W W W .C ENTA RA .C O.TH/CGCW/MEETING.ASP
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Estadísticas ICCA 2002-2011
Estadísticas ICCA 2002-2011
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Estadísticas ICCA 2002-2011
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Estadísticas ICCA 2002-2011

  • 1. International Congress and Convention Association Abstract for international associations, press, universities, students and consultants Statistics Report 2002-2011 International Association Meetings Market
  • 2. World class facility in a beautiful setting in the center of Istanbul
  • 3. The Association Meetings Market 2002-2011 03 The Association Meetings Market 2002-2011 The International Association Meetings Market 2002-2011 Abstract for international associations, press, universities, students and consultants © July 2012. Copying this report, or any portion of it, is strictly prohibited without the prior approval of ICCA. ICCA makes every effort to ensure the accuracy of published material, but cannot be held liable for errors, misprints or out of date information in this publication. ICCA is not responsible for any conclusions drawn from this report. For more information on ICCA please visit www.iccaworld.com ICCA Business Partners: PUBLICATIONS
  • 4. 04 Preface What value lies beneath the The Association Meetings Market 2002-2011 waterline? I’ve commented in past editions of this report about the partial nature of ICCA’s statistics on international association meetings, highlighting the fact that we only cover the market segment that is of most practical marketing value to ICCA members, which is regularly occurring congresses which rotate between countries. As well as not covering corporate or inter-governmental meetings, our figures don’t include association meetings which don’t move, or which occur as a one-off event. For this reason, ICCA statistics can be viewed as the association meetings are as a force for good in tip of the iceberg in regard to a destination’s the world, let alone calculate and communicate overall meetings performance, and we always their impact. advise that our figures should be read in conjunction with more comprehensive local But slowly, new studies are being reports that examine all market segments. commissioned that look seriously below the waterline at these virtually invisible, incredibly But there is another and far more important valuable but challenging to measure concepts. sense in which our report provides an Hopefully in our next report ICCA will be incomplete picture, and this relates to the all- able to announce pilot studies which track encompassing value generated by association the broader value that specific international meetings. Our data can help estimate the association meetings generate over time, value of the direct economic impact of these in addition to the visible money spent by events, the amount of money spent by delegates and organisers over the few short delegates and organisers, but sadly, where we days of the actual meeting. and every other study fall short is in capturing what these events generate beyond this For international associations to successfully obvious expenditure. pursue their advocacy goals of reducing disease, improving trade or professional So far, there exists no standard methodology standards, lifting societies out of poverty, to calculate the economic impact of knowledge raising awareness about sustainability, transfer, nor to identify each new inward and to effectively serve the needs of their investment project. No-one appears able members and stakeholders, ICCA believes that to estimate the value of the new business associations need to recognise and utilise the connections that are generated between potential power of their meetings. The better suppliers and buyers, between consultants we are able to communicate the full complexity and clients, or between scientists and of value that is generated by international manufacturers. We don’t measure the meetings, the greater will be the influence of impact of the number of doctors learning the global association community. It’s time we new techniques, nor the innovation that is all started to focus serious attention on what is generated by linking Indian and German hidden below the waterline! engineers, or mixing Swedish academics with American entrepreneurs. And sadly we don’t measure the economic and societal benefit of lives saved when a meeting changes government thinking about how to address a chronic disease or social problem. Martin Sirk CEO, ICCA In fact, we struggle to even begin to comprehend just how powerful international
  • 5. Contents 05 The Association Meetings Market 2002-2011 Page Content 06 ICCA introduction 10 ICCA membership and business benefits 14 The International Meetings Market 16 The Association Meetings Market 2002-2011: Conclusions 20 Worldwide rankings: Number of meetings per country 25 Worldwide rankings: Number of meetings per city 41 Africa rankings: Number of meetings per country 42 Africa rankings: Number of meetings per city 44 Asia Pacific & Middle East rankings: Number of meetings per country 46 Asia Pacific & Middle East rankings: Number of meetings per city 49 Europe rankings: Number of meetings per country 52 Europe rankings: Number of meetings per city 59 Latin- & North America rankings: Number of meetings per country 61 Latin- & North America rankings: Number of meetings per city
  • 6. 06 ICCA introduction The Association Meetings Market 2002-2011 ICCA, International Congress and Convention Association Introduction Contact with association executives Do you want first-hand advice from a fellow ICCA, the International Congress and colleague? ICCA can put you in touch Convention Association, was founded in 1963 with other Association Executives who at a time when the meetings industry was have organised their annual congress in a beginning to expand rapidly. Now, with over destination where you are planning to go to. 900 member companies and organisations in Just let us know what your criteria are in terms 87 countries worldwide, it is the most global of destination, size of meeting and/or subject/ association within the meetings industry and branch you are involved in and we will forward one of the most prominent organisations you the matching contacts. in the world of international events. ICCA membership comprises leading companies ICCA Association Meetings Resources and organisations specialising in handling, ICCA has produced a set of publications to help transporting and accommodating events. Association Executives in running successful events, such as: ICCA Data is the research department of ICCA, which collects information on international • International Association Meetings: bidding association meetings. This information is and decision-making available to ICCA members only, through an • Negotiating with Hotels online database (www.iccaworld.com). ICCA • Working with Airlines and Ground Transport also functions as a platform for ICCA Members Operators to share their expertise and marketing • Working with Convention Bureaux channels on the corporate meetings market. • Contracting with major congress and convention venues ICCA Statistics Report for non-members Information on the latest trends and top The full ICCA Statistics Report is a member international suppliers: only benefit. We have created this abstract of the ICCA Statistics Report to give non- • Membership Directory: an essential global members access to the highlights of the ICCA resource for international associations Statistics Report, and provide background • ICCA Statistics Report on the most popular information on ICCA, the ICCA Association meetings destinations Database and ICCA Membership benefits. • Pocket Calendar 2012-2023 This publication is produced for associations, All these publications are mailed to non-member press, universities, consultants associations, available online in PDF format at and other potential ICCA members and www.iccaworld.com and distributed at major students. tradeshows tradeshows in hardcopy. Associations Access to your meetings profile Check and update your meetings profile in the ICCA, International Congress and Convention ICCA database to ensure you receive tailored Association is the ONE-STOP-SHOP for bids from ICCA member suppliers meeting your Association Executives who are responsible for specific needs. organising international meetings Review your bid manual Do you represent an association that organises A bid manual describes the decision procedures meetings which rotate on a regular basis, and requirements and conditions for future attract a minimum of 50 participants and meetings. Do you already have a bid manual, rotate between at least 3 countries? Submit however would like somebody to have a look your meeting information to ICCA and benefit at it? ICCA is happy to review it and make from what ICCA has to offer to you! suggestions where and if needed.
  • 7. ICCA introduction 07 Invitation to the Forum for Young Please do not hesitate to contact Mr. Mathijs The Association Meetings Market 2002-2011 Professionals at EIBTM Vleeming at ICCA Head Office for more A free-of-charge event designed especially information on ICCA or the ICCA Statistics: for your younger staff below 30 of age and mathijs@icca.nl. with a maximum of 3 years’ experience in the meetings industry. You might be interested to know that ICCA member press not only receive this sort of info Invitation to the Association Expert earlier and automatically, but have all kinds of Seminar at IMEX other benefits, and especially the opportunity This 3 day seminar brings together 20 to build strong long term relationships with the international association executives and 40 ICCA members who are some of the biggest international suppliers to share information and buyers of advertising space and direct mail experiences, and to update themselves on the services from media companies. If you would latest trends and ideas relating to international like to know more we would be pleased to association conferences. discuss your business objectives and let you know how ICCA could help once you are on the Hosted Buyer invitations “inside”. Attend some of the most prominent international meetings tradeshows like For more information about ICCA membership EIBTM and IMEX and join the Hosted Buyer see ICCA membership and business benefits on Programme, which provide association page 8, or please contact Ms. Ksenija Polla at delegates with a great opportunity to share ICCA Head Office: ksenija@icca.nl. experiences while also meeting recognised suppliers to the association industry. Students and Universities Invitation to Client/Supplier Business ICCA is always interested to learn about workshops studies performed on the international An ICCA convention bureau or venue member meetings market. As a student, you are free to can host you at these small-scale business use the data in this report for your research, workshops. 10-15 clients and 10-15 ICCA as long as you mention ICCA as the source and members exchange detailed background www.iccaworld.com as a reference. information on your meeting in return for excellent feedback on the services ICCA Please do send us a copy of your research members can provide to you. This information regardless of whether you have used ICCA is shared via one-on-one meetings. statistics or not, as ICCA is always interested in collecting all current research on the For more information on any of the above international meetings market and showcasing benefits please visit the ICCA website: it during its annual Congress. www.iccaworld.com or contact Ksenija Polla at ksenija@icca.nl. You can request access to the full report by contacting Mr. Sebastian Sew at ICCA Head Press Office: sebastian@icca.nl. As press you are free to use the data in this ICCA is committed to educating young report for your articles, as long as you mention professionals in the meeting industry via the ICCA as the source and www.iccaworld.com as ICCA Education Fund. We have therefore a reference. developed a special scholarship programme for ICCA member universities, giving the Please note that we would appreciate it if you ICCA University members the opportunity to could send us a copy of the article in which create new competitive advantages over their ICCA is mentioned for our PR records. non-ICCA-member universities. In general terms the deal helps the university to build relationships with the industry through their ICCA membership.
  • 8. 08 ICCA introduction ICCA offers: Consultants and other potential ICCA The Association Meetings Market 2002-2011 members • A limited number of subsidized registrations to the annual Congress for students of ICCA All non-member organisations are free to use member Universities only the data in this report, as long as you mention • New potential benefit for the best students, ICCA as the source and www.iccaworld.com as which can be highlighted in promotions for a reference. their courses. • New links with our industry (possible There are three options open to gain access to internships). the complete ICCA statistics reports: • Potential job opportunities for the best students 1. Join ICCA • Gives each Member university the opportunity to offer 2 full scholarships as If your company is regularly involved in outlined below. studies and consultancy with regard to the • Funding of internationally relevant research international meetings market, it will almost done by ICCA member Universities. certainly be cost-effective for you to join ICCA. The membership will enable all your staff Each of the Scholarships includes the following around the world to access both the statistics benefits for the students: reports and also to conduct tailor-made studies of our live database, as well as opening up • Complimentary registration to the ICCA valuable networking channels with the leaders Annual Congress - gives entry to all of the international meetings industry, who are education and networking events potential future clients. • Full coverage of travel (economy class) and accommodation costs (university 2. Sub-contract work to or partner with ICCA and/or students must cover any additional member consultants expenditure) • “Behind the scenes” briefings with ICCA There are a number of specialist meetings Congress-organising staff, to understand industry consultancy companies in ICCA how the congress runs and what ICCA aims membership, who are frequently involved in to achieve major project research and advice. They not • Customised briefing on how to get the best only have access to our data and reports, but out of the Congress can provide invaluable specialist knowledge • Personalised mentoring during the Congress on the industry and client requirements. They by industry professionals frequently provide services for non-specialist • Opportunity to post research papers on the consultancy companies. A listing with email ICCA Congress website contact details is shown below, but please note • Opportunity to post CV on the ICCA that many other ICCA member companies may Congress website get involved in occasional ad hoc consultancy • Place CV at Student Scholarship Corner work in addition to their core business. during Congress • Join LinkedIn group specifically designed for scholarship students, where various information like potential job offers etc. are regularly given • Speaking opportunity at the ICCA Congress during one of the education sessions Check if your University is an ICCA member in the ICCA Membership Directory Online on www.iccaworld.com. If you think that ICCA would be a valuable benefit to your University please contact Mrs. Ksenija Polla at ICCA Head Office: ksenija@icca.nl.
  • 9. ICCA introduction 09 ICCA Consultants and Research 3. Work with ICCA members based in the The Association Meetings Market 2002-2011 Companies city/country where you are conducting your research or consultancy project. Please find below a listing of ICCA Consultants and Research Companies per country. For the There are over 900 member companies and latest full contact details of ICCA members see organisations in 87 countries worldwide, also the ICCA Membership Directory Online. representing all the leading players in the international meetings field. It is probable that Australia: one or more are already key stakeholders in • GainingEdge; the projects you are working on. If this is the gary@gainingedge.com case, they will be able to provide access to the • Global Research & Intelligence Network; reports, on either a complimentary or paid- scampbell@researchandintelligence.com for basis. You can search for members in the • PG International Consulting Pty Ltd; public sections of the ICCA website, gkieseker@pginternational.com.au www.iccaworld.com, or we can provide • School of International Business: advice on who to contact if you give us more leonie.lockstone@vu.edu.au information on your project, client, and partners. Germany: • Hochschule Osnabrueck University of Applied Sciences h.schwaegermann@hs-osnabrueck.de • tmf dialogmarketing GmbH; j.fischer@tmf-gmbh.de • Vevention GmbH; info@vevention.com Japan • Nomura Research Institute -NRI-; a2-okamura@nri.co.jp Peru • San Martin de Porres University - Fac. of Commun. Sci. Tour. & Psych. amybelsanchez@epu.edu.pe United Kingdom: • Fast Future Research rohit@fastfuture.com • Filippo Ciampini, Marketing Specialist anthony.miller@activenetwork.com • Harry Fine Associates; harry@harryfine.com • The Janet Sealy Partnership; simon@janetsealypartnership.com • The Right Solution Ltd; info@rightsolution.co.uk • Watterston Associates Ltd. julie@watterston.com U.S.A.: • International Conference Research, Inc. nikiclarke@icr-research.com • Marketing Challenges International Inc; mcouturier@mcintl.com
  • 10. 10 ICCA membership and business benefits The Association Meetings Market 2002-2011 ICCA membership and business benefits ICCA, the International Congress and • If you’re looking to join an effective, global, Convention Association, is the world’s leading business networking platform which brings trade association for suppliers of all kinds together the top directors and thought- of goods and services to the International leaders from all regions of the world and all Meetings Industry. sectors of the meetings industry, look no further: ICCA is where they link up and do Ever since it was founded in 1963, ICCA has business. existed to maximise business for its members, increase standards, obtain recognition for • If you want to encounter unique, its members, and facilitate the movement of stimulating, forward-thinking, strategic- international meetings around the world. level education and debate, join us at the annual ICCA Congress. If you want your ICCA plays an international role in developing research, sales and marketing teams to win new markets by: more business, ICCA has great educational opportunities for them as well. • education of new suppliers • improving information flow • If your organisation is genuinely committed • encouraging business development long-term to the international meetings • tracking trends industry, we believe you have a place in • providing a unique forum for its our global business community. And ICCA members membership is the clearest possible way to • providing high quality and specialised tell the market about your commitment and data on meetings professionalism. All the above make ICCA one of the top • If you want to belong to a trade association associations for meetings industry suppliers. that aims to deliver creative solutions for As a result it is also a most valuable resource each member’s unique meetings-related for those whose meetings and events travel the objectives, ICCA is your answer. world. Why ICCA membership in times of global ICCA brings meetings’ worlds together, economic turbulence? facilitates inter-communication and promotes cross cultural and peaceful understanding. • The international association meetings market is recognised as the most resilient The most highly respected companies and and dynamic sector of our industry organisations in the meetings world are ICCA especially when the global economy Members – read on to find out why. faces difficult conditions, and should be an essential element in any destination’s Why ICCA membership? business mix. ICCA is quite simply the perfect solution to penetrate this market • If the international association meetings and to build long-term protection against market is an important part of your current economic turmoil! business mix, or if you’re planning to enter this market in the near future, there is simply no better nor more cost-effective way to win business from this sector!
  • 11. ICCA membership and business benefits 11 ICCA’s Structure Marketing Research Data and Information The Association Meetings Market 2002-2011 ICCA Members are defined both by the region Based in Amsterdam, in The Netherlands, in which they operate and also by their activity. ICCA’s Head Office has probably the most sophisticated research data on international • There are 5 Sectors which cover ALL the meetings held anywhere in the world. different professional meeting suppliers: Developed over many years and constantly • Destination Marketing (includes national updated by ICCA’s own researchers and tourist offices; convention bureaux; tourist through regular feedback from its members offices etc.) and association clients, it is the essential • Meetings Management (includes PCO’s, resource for ICCA Members to use in DMC’s; AMC’s; event organising companies preparing their marketing strategies. The ICCA etc.) Association Database, accessed through the • Meetings Support (includes Media; internet, is updated daily and gives listings of IT/software company; AV & production past and future events. companies etc.) • Transport (airline alliance; airline; train-, In addition, ICCA identifies trends in the car-hire companies etc) movement of meetings round the world, the • Venues (specialist meetings hotels; emergence of new markets and the success of convention centres; exhibition centres etc.) cities and countries in this highly lucrative and important market. New members are approved by the ICCA elected Board. Board members are elected ICCA Members have access to this information by the members and serve for a limited time and have the added bonus of the assistance of on the Board. They are made up of members qualified researchers and marketeers in their from all Regions and from all Sectors of selection of essential data. membership. Full details are available in the Articles of Association & By-Laws, which can be Business Leads found on the ICCA website www.iccaworld.com. Only ICCA Members have access to the on- ICCA Members in Asia Pacific, in Latin America going marketing and research information ICCA and in North America have their own regional produces. This is available online and through offices to assist in their regional promotion and tailor-made selections. the facilitation of their marketing programmes. ICCA Head Office besides taking care of the This gives a competitive edge to all members association as a whole also acts as regional who are seeking to target the meetings that office for Europe, Middle East and Africa. can come to their area, city or venue and enables them to adopt a focused approach to The Essential Benefits of ICCA the meetings they most wish to attract. Why the world’s top meeting suppliers are Furthermore ICCA assists in setting up sessions members of ICCA for its members to exchange Business Leads: members who have held particular meetings • Marketing research data and in the past freely exchange information on information them with other members. ICCA also organises • Business leads special Client/Supplier Business Workshops • Promotion and marketing opportunities at which members can meet potential clients • Education face to face – an extraordinarily valuable • Networking opportunity in which to build solid relationships • And much, much more with potential clients.
  • 12. 12 ICCA membership and business benefits Promotion and marketing opportunities Education The Association Meetings Market 2002-2011 First of all your ICCA staff are there to help you The ICCA Congress has many opportunities find out information, to guide you in building to learn from top professionals at many levels. your marketing and bidding strategies. These Here one can meet and listen to renowned staff are well versed in what works and have speakers as well as industry specialists, learn many years experience of helping Members to of new trends and opportunities. market successfully. ICCA runs a series of ICCA Data Workshops ICCA is also a driving force in preparing to instruct those responsible for dealing with promotional events, workshops and client marketing information on how to use the ICCA networking functions to give added value and database to build their individual databases to help business development. of events. These Data Workshops are held at Head Office, tradeshows, regionally and on ICCA promotes its Members, their products and request in specific locations around the world. services. It does this in many ways: promoting The ICCA Research, Sales & Marketing its members at industry tradeshows, creating Programme is a unique training programme sponsorship and promotional opportunities and, which focuses on research and marketing in through face to face client/supplier business the meetings industry. By means of informal workshops it enhances sales opportunities. and interactive sessions, the Programme ICCA also promotes its members actively to all teaches new, better and easier ways to the top buyers in the international meetings research and identify clients who organise arena. Its Directory of all ICCA Members is meetings in different countries. circulated to the client database, so potential clients will know where to find meeting The Association Expert Seminar is a unique, professionals in a given area. interactive seminar, which brings together international association executives and At Head Office and the Regional Offices each international suppliers (ICCA members) to ICCA Member has dedicated members of staff share information and experiences, and who are there to support, encourage and to update themselves on the latest trends promote them either according to both their and ideas relating to international association region and speciality. conferences. ICCA assists its members in the preparation of ICCA is actively involved in the educational their marketing campaigns. If they do not have sessions of major tradeshows, such as: the time to analyse their current position in EIBTM, IMEX, International CONFEX, the global market or need specific figures on a AIME, ASAE, BTC, IT&CMA, GIBTM, AIBTM, particular meetings market segment, ICCA can CIBTM and IMEX Americas. As the leading create these reports. international meetings association ICCA is organising seminars on latest trends and Being an ICCA Member is a sign of developments in the meetings industry and by international quality for your organisation. inviting highly qualified speakers ICCA strives to ensure a high educational standard for its Just to mention a few of the marketing members, clients and other interested parties. opportunities: • ICCA Membership Directory • ICCA/IMEX Pocket Calendar • ICCA Statistics Hyperlink • ICCA PR Kit • Destination Comparison Report For more details and a complete overview on all the various promotional opportunities please check the ICCA website: www.iccaworld.com.
  • 13. ICCA membership and business benefits 13 Networking What some members said about their The Association Meetings Market 2002-2011 membership in ICCA The ICCA Congress also provides members with the opportunity to network with their “In an industry where WHO you know peers. The strength of ICCA lies in its high level matters as much as WHAT you know, the Sri membership and at the annual Congress one Lanka Convention Bureau continues to be a can meet, ask questions and learn from the top member of  ICCA not only to get access to specialists in the meetings industry. its comprehensively updated database and resource tools but also for the wonderful The friendly co-operation between members networking opportunities it affords. ICCA is is a real strength and the open exchange of always open to new ideas and very ‘involved’ information, the sharing of success stories and with its members particularly in vital areas as detailed inside information is one of the things Research, Training and Networking.” that make ICCA such a valuable organisation. Vipula Wanigasekera, Sri Lanka Convention By being a member you have the key to Bureau; Sri Lanka privileged information and help as well as the opportunity to build your own network of “Because ICCA is a leader in the industry, ICCA colleagues and friends. helps us to reach our business objectives.” Jurriaen Sleijster; MCI Group; Switzerland Organisations belong to ICCA: “I find my ICCA membership very valuable • To win more international business for a number of reasons. The education at the • To improve their professional standards annual meeting is excellent; the data resources • To enjoy excellent industry networking are very helpful; and the staff are both • To learn from their peer group and competent and caring. I think, however, that • To gain credibility the most significant benefit is the opportunity to network with, work with and become friends with a very high level and international group of people passionate about the meetings and The Next Step is up to you ! events industry. It is the best portal to the global meetings industry that I have found.” If you wish to be part of this growing Corbin Ball, CMP; Corbin Ball Associates; USA professional body, to improve your chances of increasing your business, or learn more about the industry you are in, then you should For more information about ICCA membership visit the ICCA Website: www.iccaworld.com please contact Mrs. Ksenija Polla at ICCA Head or immediately apply for the full Member Office: ksenija@icca.nl. Information Pack from Head Office. You will be sure to find an enthusiastic welcome and an answer to any questions you may have. Remember that being a successful ICCA member is about involvement. The greater the part you play within the association the greater your rewards. Again ICCA staff will be pleased to show you how you can raise your profile and increase your success.
  • 14. 14 The International Meetings Market The Association Meetings Market 2002-2011 The International Meetings Market Segmentation Characteristics of the association market The international meetings market can be The association market covers a wide range of segmented in many different ways. It can be event types and categories: medical meetings segmented by the size of the meetings, by the (the largest segment); scientific; other kind of people who visit the meetings, by the academic; trade organisations; professional purpose of the meetings and by many more bodies; social groupings. In terms of size, criteria. budget, duration and complexity there are massive variations between and also within However, the main criterion a supplier uses to categories. However, some similarities can be segment the market is by the initiator of the identified: meeting. The initiator determines what kind of • Almost every ‘specialty’ has an association meeting is organised and the kind of supplier which holds one or more meetings. services needed. When segmenting the • Most associations have meetings that are international meetings market by initiator, two repeated at regular intervals. primary markets can be defined: the corporate These can be annual, biennial etc. market and the non-corporate market. The • The destinations rotate. They rarely return latter consists of international governmental to the same destination within a very short organisations and international non- time-span. governmental organisations or associations. • The initiative to host a meeting often comes from the local counterpart, e.g. the national association. If that body is difficult to motivate to organise the meeting, the International Meetings chances are high that the meeting will be scheduled elsewhere. • Association meetings have a very long lead- Corporate Meetings Association Meetings time; it is not unusual to find lead times of 5 years or more. • International • It is estimated that a growing minority • Internal Meetings Governmental of about 25-30% of the decision-making Organisations processes no longer include an official • External Meetings bidding procedure, but have a “central • International • In/External Meetings Non-Governmental initiator” who selects the location and Organisations venues based on pre-determined and strict (Associations) criteria. It is estimated that there are approximately ICCA’s area of expertise is in the international 21,000 different association meetings association meetings market, but it also assists organised on a regular basis. The ICCA ICCA members to share knowledge on the Association Database has collected information other segments. on approximately 80% of them.
  • 15. The International Meetings Market 15 International association meetings: and The Association Meetings Market 2002-2011 bidding and decision-making With either a concurrent exhibition or at least 300 participants ICCA has designed a 24 page PDF publication as the ultimate, detailed guide on all aspects C) Meetings not organised or sponsored of how to choose a destination for future by “International Organisations” but international association events. nonetheless of significant international character, notably those organised by Our intention is that this will encourage national organisations and national international associations to improve their branches of international organisations selection process and to become more and conscious of the large number of variables that At least 40 percent of the participants are have to be taken into account in order to make from countries other than the host country a professional decision. and at least 5 nationalities are represented and You can download the PDF document from the Lasting at least 2 days, or unknown ICCA website. duration and Other sources of information on With either a concurrent exhibition or at international meetings least 250 participants The international meetings market is also All meetings counted under the heading ‘B’ are analysed by the UIA (Union of International also counted under the heading ‘C’. The reverse Associations). However, the criteria of the UIA is, equally logically, not true. meetings differ from the criteria ICCA uses. Excluded from UIA figures are: UIA • Purely national meetings, as well as For the purpose of its annual statistics, those of an exclusively religious, didactic, “international meetings” are defined by the UIA political, commercial or sporting nature to include either one or both of the following • Meetings with strictly limited participation criteria: • Corporate and incentive meetings. A) Meetings organised or sponsored by Whilst there is a considerable overlap between International Organisations that are the events considered by ICCA and UIA for included in the UIA’s Yearbook of their statistics, the most important difference International Organisations from a marketing point of view is that UIA’s and events include those which are held in a fixed With at least 50 participants, or number of location, whereas all of ICCA’s events must participants unknown. rotate between at least three countries. UIA category “A” also includes intergovernmental B) Meetings not organised or sponsored and transnational meetings (eg. EU and UN by “International Organisations” but institutions). nonetheless of significant international character, notably those organised by Please note that since early 2010, ICCA has a national organisations and national data collaboration with UIA: 4,500 regularly branches of international organisations occuring meetings within the ICCA Association and Database have been enhanced through access to supplementary UIA data. At least 40 percent of the participants are from countries other than the host country and at least 5 nationalities are represented and Lasting at least 3 days, or unknown duration
  • 16. 16 The Association Meetings Market 2002-2011 The Association Meetings Market 2002-2011 Scope of this report This Statistics Report, covering the 4,000 events over the past 10 years. Partly International Association Meetings Market from this reflects the strength of the market, 2002 until 2011 is the second report published partly it is thanks to a record number of ICCA in 2011. The statistics report covering the 2011 members sending us their calendar information country and city rankings was published half to help identify new events, partly it is thanks May of 2011. These reports are your guide to increased research investment, and partly for any future decisions and a must-have if because of underlying growth in the market. you are a supplier or client in the meetings industry. Year # Events 2002 6,155 The ICCA Statistics Reports are based on the 2003 6,405 ICCA Association Database, which means 2004 7,642 the figures cover meetings organised by international associations which take place on 2005 8,121 a regular basis and which rotate between a 2006 8,745 minimum of three countries. ICCA’s Association 2007 9,536 Database is designed as a sales and marketing 2008 10,149 resource for its members to target future 2009 10,346 international association meetings, which is 2010 10,406 why it does not include one-off events or those which do not move between locations. 2011 10,070 Readers should note that this report is a “snapshot” of qualifying events in the ICCA Association Database as sampled on May Conclusions 8th 2012, and that future statistics may be amended as ICCA becomes aware of additional Rotation areas of meetings qualifying events. All data on meetings in 2011 sent in by ICCA Members before the deadline Only international association meetings of of 1 February 2012 are included in this report. which the rotation areas are known by ICCA are included in these figures. All data presented in the tables in this report is sorted by the rankings of 2011. In the tables Although World/International is still the biggest the “standard competition ranking method”, rotation area in numbers of meetings, the the most commonly used ranking method, is numbers of meetings that rotate worldwide used. has been decreasing over the past 16 years, reaching an all-time low the past year. The This report can be downloaded for free by ICCA Europe Rotation area is still the second biggest members from the My ICCA section on and its market share shows a slow but steady www.iccaworld.com. A public non-member increase throughout the decade as does version, which contains abstracts from this Europe/North America’s. report, is also sent to 6,000 association meeting planners all over the world. ICCA The Africa/Middle East rotation area has seen encourages associations to use the statistics an increase in numbers of meetings throughout as a practical way to identify potential new the decade and the number of events which destinations for their events. rotate within Latin America shows a steady increase since 2006. The number of events Number of meetings analysed which rotate within Asia and Asia/Pacific both seem to be stabilising over the past 4 years The number of events per year in the ICCA around 6.1% and 2.9% respectively. Association Database has grown by almost
  • 17. The Association Meetings Market 2002-2011 17 Headquarters of international events in 2008 the gap seems to widen one The Association Meetings Market 2002-2011 organisations year and narrow the next. In general ICCA has identified more Number of meetings per city headquarter addresses for all regions each year. As in the previous years, Europe is still Vienna managed to retain its number one the home region to most of the headquarters status ever since 2005 with an increase of of associations which organise meetings that 27 meetings over 2010. Apart from Paris are included in the ICCA Association Database, overtaking Barcelona in the 2nd and 3rd with approx. 59% of the headquarters based place duel the top 6 is unchanged. Followed in Europe over the past 10 years. Europe by London being the biggest climber in the is followed by North America where we are top 20, with the 2012 Olympics effect pulling identifying increasingly more headquarters, them up from 14th to 7th position. A feat at the cost of the market share of the third only matched by Budapest jumping from 18th biggest home region Asia /Middle East. Despite to 11th position Other Climbers in the top 20 these small relative changes the distribution were Prague, Seoul, Beijing and Amsterdam. of headquarters over regions throughout the Newcomers in the top 20 were Brussels and decade remained stable. Rome. Number of meetings per region Participant numbers The allocation of meetings over the regions has The average number of participants per been fairly stable. With the majority of 55% meeting reached its lowest point of the past of the meetings in 2011, Europe attracted the decade in 2011 with 535 participants per highest number of meetings per continent. international meeting, which is a drop of 36 Together with North America, Europe gained participants per meeting compared to last in popularity, putting an end to the trend of year. In the year 2002 the average number decrease in their market shares ever since of participants per meeting was the highest 2003. Latin America has also gained in relative over the past 10 years with an average of popularity with its market share steadily 662 participants per international meeting. increasing throughout the decade. Despite ups Since the beginning of the decade the average and downs Asia/Middle East has seen a rise in number of participants per meeting dropped relative popularity over the past decade almost each year, with exception of the small revivals being a counter mirror for Europe and North in 2006 and 2008, continuing the trend of America. Africa and Oceania have stayed rather international meetings getting smaller. stable over the years. Over the past 10 years there has been a big Number of meetings per country expansion of the market share of the smallest meetings (50-149 and 150-249 participants) The 2011 country top 10 showed little change, at the cost of all meetings attracting over 500 with the top six repeating their rankings, led by participants. Since 2009 the smallest meeting the USA, Germany and Spain. The Netherlands size is the biggest category; 30.2% of all and Austria appeared at 9th and 10th the identified meetings that were organised respectively, taking the place of Switzerland, in 2011 have attracted between 50 and 149 which dropped from 10th to 12th, and Japan, participants. This is a growth of approximately which in the aftermath of cancellations due to 11.1% over the past decade. the earthquake and tsunami, understandably dropped from 7th to 13th. The USA saw by far the biggest jump in the number of events held, up by 136 to a new record of 759 meetings. This jump in number of events now brings the gap with Germany to 218 events, compared to previously published gaps of 81 events in 2010, a gap of 137 in 2009 and a gap of 32
  • 18. 18 The Association Meetings Market 2002-2011 North America has been the region with the With 16,3% of all meetings organised, The Association Meetings Market 2002-2011 largest average numbers of participants per September not only remains the most favorite meeting over the past decade, with an average month for associations to organise their 732 participants per meeting in 2011, followed international meetings, it has even expanded by Latin America. However, both their averages its market share. Over the decade September have decreased throughout the decade. The is followed in order of popularity by June, average numbers of participants per meetings October and May. in all other regions have gone up in 2011. The average in 2011 was 3.78 days, which is The estimated total number of participants to slightly higher than the average figures of the all 2011 meetings is over 5.5 million almost previous years. (5.520.722) people, compared to the almost 5.4 million(5.371.787) people attending Venues used meetings in 2010 as reported last year. With the numbers of meetings going up we Over the last decade the usage of Meeting can see a trend in growing total numbers of facilities in Hotels has been gradually participants over the past decade, despite the increasing at the expense of the Conference/ average meeting size getting smaller. For the Exhibition Centre. Ever since Hotels first took last ten years the U.S.A. has claimed a steady over first place as most popular venue in 2005 C pole position with 563,830 participants in they have retained this first position with M 2011 which is consistent with their ranking by almost 45.4% market share in 2011 compared Y numbers of meetings organised. to 34,9% at the beginning of the past decade. CM Despite the decrease in popularity over the Roughly the same cities have dominated the past decade, the Conference/Exhibition Centre MY estimated total number of participants per is still the second most favourite venue, CY city rankings over the past decade: Vienna, however Universities are rapidly closing the CMY Paris, Barcelona and on one occasion in 2008, gap from 20,9% point at the beginning of the K Berlin, have been taking turns on being in past decade to only 1,1% point in 2011. first position in attracting the biggest numbers of total participants. When ranking the Subjects countries by averaging all their participants’ totals throughout the decade Vienna has on The most popular subject by far is still Medical average attracted the biggest total numbers Science. Although the absolute numbers of of participants over the decade, followed by meetings organised on this subject increased Barcelona, Paris, Berlin, Stockholm, Singapore, almost each year over the past ten years, the Amsterdam, Copenhagen, Istanbul, and finally relative popularity went down over the decade Seoul. to an all-time low of 17.3% of all meetings in 2009. Second preferred subject over the past Frequency, favourite months and length ten years has been Technology, which went up in popularity over the decade. By far the largest number of international association meetings over the past 10 years Registration fees and total expenditure were annual meetings (59,8% in 2011). The relative number of annual meetings has The average fee per delegate per meeting in increased over the past 10 years. The relative 2011 is USD 561.34. Over the first few years number of biennial meetings (meaning they of the decade the average registration fee per take place every 2 years) is gradually dropping delegate per meeting increased until 2005. A over the years (22, 8 % in 2010 to 21,5% in short-lived increase in 2006 was followed by a 2011). decrease lasting until 2009. The last two years showed a slight increase again. The average total expenditure of all meetings included in the ICCA Association Database was USD 13,747,787,985 in 2011.
  • 19. Build and activate the links at the heart of your association. Anticipate your future development. Breathe life into your projects. Exploit synergies between our strategic expertise and our project implementation and production skills. Develop tailor-made solutions spanning strategy development, community building and the successful organisation of your key events. These are the skills and beliefs that have made us one of the leaders in Association, Communications and Congress Management with a global team of over 700 professionals and a long experience working with national and international organisations. Together, let’s forge the relationships that will make your association stronger, more unified and more dynamic. Learn more about our 47 offices in 23 countries worldwide on our website Contact us — MCI HQ Office Rue de Lyon 75 — 1211 Genève 13 — Switzerland Phone +41 (0)22 33 99 500 — E-mail: hq@mci-group.com www.mci-group.com
  • 20. 20 The Association Meetings Market 2011 The Association Meetings Market 2002-2011 Worldwide rankings: Number of meetings per country Rank Country # Meetings 2011 1 U.S.A. 759 2 Germany 577 German Convention Bureau (GCB) www.germany-meetings.com 3 Spain 463 4 United Kingdom 434 5 France 428 6 Italy 363 Italian Convention Bureau www.conventionbureau-italia.it 7 Brazil 304 8 China-P.R. 302 9 Netherlands 291 10 Austria 267 11 Canada 255 12 Switzerland 240 Switzerland Convention & Incentive Bureau (SCIB) www.MySwitzerland.com/meetings 13 Japan 233 14 Portugal 228 15 Republic of Korea 207 16 Australia 204 Tourism Australia www.businessevents.australia.com/associations 17 Sweden 195 18 Argentina 186 19 Belgium 179 20 Mexico 175 21 Poland 165 Poland Convention Bureau www.poland-convention.pl 22 Finland 163 23 Turkey 159 24 Singapore 142 25 Denmark 140 26 Norway 138 27 Chinese Taipei 131 28 Greece 127 29 Malaysia 126 30 Hungary 125
  • 21. The Association Meetings Market 2011 21 The Association Meetings Market 2002-2011 Worldwide rankings: Number of meetings per country Rank Country # Meetings 2011 31 Czech Republic 122 Czech Tourism - Czech Convention Bureau www.czechconvention.com 32 Colombia 113 33 India 105 Ireland 105 35 Thailand 101 36 Chile 87 37 South Africa 84 South African Tourism: Convention Bureau www.southafrica.net/meetings 38 Hong Kong, China-P.R. 79 39 Croatia 72 40 Russia 69 41 Estonia 61 42 Peru 55 Serbia 55 44 Slovenia 54 45 Romania 53 46 Indonesia 51 47 Uruguay 46 48 New Zealand 44 49 United Arab Emirates 43 50 Iceland 37 51 Lithuania 36 52 Cyprus 34 Paraguay 34 54 Philippines 33 55 Panama 32 56 Ecuador 30 Kenya 30 Latvia 30 Puerto Rico 30 60 Vietnam 29 61 Malta 28 62 Israel 27 63 Dominican Republic 24 64 Morocco 23
  • 22. 22 The Association Meetings Market 2011 The Association Meetings Market 2002-2011 Worldwide rankings: Number of meetings per country (continued) Rank Country # Meetings 2011 65 Costa Rica 22 Egypt 22 67 Bulgaria 21 68 Luxembourg 19 69 Guatemala 17 70 Ukraine 16 71 Ghana 15 Slovak Republic 15 Tanzania 15 74 Qatar 13 75 Nigeria 12 Senegal 12 77 Cuba 11 Jordan 11 Macao, China-P.R. 11 Venezuela 11 81 Ethiopia 10 Sri Lanka 10 83 Bolivia 9 Iran 9 85 Bosnia-Hercegovina 8 Form.Yugosl.Rep.Macedonia 8 Mauritius 8 Tunisia 8 Uganda 8 90 El Salvador 7 Kazakhstan 7 Lebanon 7 Namibia 7 94 Honduras 6 Mongolia 6 Zambia 6
  • 23. The Association Meetings Market 2011 23 The Association Meetings Market 2002-2011 Worldwide rankings: Number of meetings per country Rank Country # Meetings 2011 97 Albania 5 Armenia 5 Botswana 5 Jamaica 5 Monaco 5 Mozambique 5 Nicaragua 5 Other 106 Total 10,070 All other countries hosted less than 5 meetings in 2011. The 2011 country top 10 showed little change, with the top six repeating their rankings, led by the USA, Germany and Spain. The Netherlands and Austria appeared at 9th and 10th respectively, taking the place of Switzerland, which dropped from 10th to 12th, and Japan, which in the aftermath of cancellations due to the earthquake and tsunami, understandably dropped from 7th to 13th. The USA saw by far the biggest jump in the number of events held, up by 136 to a new record of 759 meetings. This jump in number of events now brings the gap with Germany to 218 events, compared to previously published gaps of 81 events in 2010, a gap of 137 in 2009 and a gap of 32 events in 2008 the gap seems to widen one year and narrow the next. As we can see with hindsight in this snapshot of all data available on May 8th 2012; The U.S.A. and Germany have been the number one and two over the past ten years and over the decade Germany has been narrowing the gap with the U.S.A. This is also shown more clearly in the relative figures; Germany retained its piece of the pie whereas the USA market share has decreased over the decade. Besides the U.S.A. and Germany there are a few countries that always held places in the top 10 over the decade: France, Italy, Spain, the UK (in alphabetical order).
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  • 25. The Association Meetings Market 2011 25 The Association Meetings Market 2002-2011 Worldwide rankings: Number of meetings per city Rank City # Meetings 2011 1 Vienna 181 Kuoni Congress Europe www.kuoni-congress.com Vienna Convention Bureau www.vienna.convention.at 2 Paris 174 Kuoni Congress Europe www.kuoni-congress.com Paris Convention Bureau http://convention.parisinfo.com 3 Barcelona 150 Barcelona Convention Bureau www.barcelonac.com Hotel Fira Palace www.fira-palace.com Kuoni Congress Europe www.kuoni-congress.com 4 Berlin 147 visitBerlin Berlin Convention Office www.convention.visitBerlin.de Kuoni Congress Europe www.kuoni-congress.com 5 Singapore 142 6 Madrid 130 Convenciones y Congresos IFEMA www.convencionesycongresos.ifema.es 7 London 115 Kuoni Congress Europe www.kuoni-congress.com London & Partners www.londonandpartners.com/convention-bureau 8 Amsterdam 114 Amsterdam RAI www.rai.nl Beurs van Berlage Conference Centre Amsterdam www.beursvanberlage.nl/welcome 9 Istanbul 113 Halic Congress Center www.haliccc.com Dekon Congress & Tourism www.dekon.com.tr Istanbul Congress Center www.iccistanbul.com Istanbul Convention & Visitors Bureau -ICVB- www.icvb.org 10 Beijing 111 China National Convention Center www.cnccchina.com
  • 26. 26 The Association Meetings Market 2011 The Association Meetings Market 2002-2011 Worldwide rankings: Number of meetings per city (continued) Rank City # Meetings 2011 11 Budapest 108 12 Lisbon 107 Turismo de Lisboa Visitors & Convention Bureau www.visitlisboa.com/conteudos/convention-bureau.aspx 13 Seoul 99 14 Copenhagen 98 Wonderful Copenhagen Convention Bureau www.meetincopenhagen.com Prague 98 CZECH-IN www.czech-in.cz Kuoni Congress Europe www.kuoni-congress.com Prague Convention Bureau www.pragueconvention.cz 16 Buenos Aires 94 17 Brussels 93 Stockholm 93 Stockholm Visitors Board/ Stockholm Convention Bureau www.stockholmconventionbureau.com 19 Rome 92 Triumph Group www.triumphgroup.it 20 Taipei 83 21 Kuala Lumpur 78 22 Hong Kong 77 23 Dublin 76 24 Shanghai 72 25 Helsinki 71 26 Bangkok 70 27 Rio de Janeiro 69 28 Warsaw 65 29 Geneva 63 Kuoni Congress Europe www.kuoni-congress.com Zurich 63 Zürich Tourism www.zuerich.com/meetings
  • 27. Guestrooms 505 rooms Cocktail up to 5,000 Banquet up to 3,000 Theatre up to 6,000 Centara Grand & Bangkok Convention Centre at CentralWorld is located within the central business district, and is the only fully integrated world-class convention venue, hotel, and retail and leisure complex in the heart of Bangkok. The convention centre can accommodate up to 5,000 delegates in a single pillar-less environment, while smaller groups can use the flexible 15 Lotus Suites to create their ideal events space. Centara Grand is a five-star hotel with 505 guestrooms and suites. The hotel has nine innovative restaurants and bars, providing plenty of opportunities for delegates to gather during and after the event. On the very top of the hotel, at the 55th level, Fifty Five is a fine dining steak and wine restaurant while Red Sky is an urban rooftop bistro with indoor and outdoor seating and a Martini Bar. Linked by their two-storey glass-walled wine cellar, both restaurants provide a memorable setting for corporate and private events, and incentive parties. Another spectacular setting for receptions and parties is the Lotus Garden and Sun Terrace, an outdoor function space at the poolside that provides an unforgettable background of the city skyline. CentralWorld, one of the largest shopping and lifestyle centres in Southeast Asia, is quickly accessed from the convention centre, providing a spectacular amenity for delegates and their spouses. CENTARA GRAND AT CENTRAL WORLD 999/99 Rama 1 Rd., Pathumwan, Bangkok 10330 Thailand Distance (mins): Convention Centre 2 mins walk, Airport 25 mins, CBD Bangkok Downtown Contact: Mr. Ferry Tjahjono T: +66 (0) 2 100 1234 F: +66 (0) 2 100 1235 Email: ferrytj@chr.co.th W W W .C ENTA RA .C O.TH/CGCW/MEETING.ASP