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Michelle Tarby
Director of Web Services
   Le Moyne College
In the Beginning
                 ο‚–
ο‚™ Everything starts with a
  plan
ο‚™ Phase 1 – Understand
  Your Audience
ο‚™ Phase 2 – Skills the
  Team Needs
ο‚™ Phase 3 – Set Goals
ο‚™ Phase 4 – Pick Tool
ο‚™ Phase 5 – Measurement
ο‚™ Phase 6 - Monitoring
Hello? Who’s There?
            ο‚–
ο‚™ 19% are inactive
ο‚™ 68% are the spectators
ο‚™ 59% are the joiners
ο‚™ 19% are collectors
ο‚™ 33% are critics
ο‚™ 31% are conversationalists
ο‚™ 23% are creators
Go Team
                  ο‚–
ο‚™ Creativity
ο‚™ Inquisitive
ο‚™ Patience
ο‚™ Persistence
ο‚™ Common Sense
ο‚™ Customer Service
ο‚™ Sensitivity
ο‚™ Commitment
Charting a Course
            ο‚–
ο‚™ Goal
  +
ο‚™ Purpose
  +
ο‚™ Measurement
  =
ο‚™ Success
Tools of the Trade
              ο‚–
ο‚™ Facebook
ο‚™ Twitter
ο‚™ YouTube
ο‚™ LinkedIn
ο‚™ Pinterest
ο‚™ Google +
ο‚™ FourSquare
Facebook
                  ο‚–
ο‚™ https://www.facebook.com/#!/LeMoyne
Twitter
                    ο‚–
ο‚™ http://twitter.com/lemoyne
LinkedIn
                  ο‚–
ο‚™ http://www.linkedin.com/company/le-moyne-college
YouTube
                  ο‚–
ο‚™ http://www.youtube.com/lemoynecollege
Measuring Success
            ο‚–
ο‚™ Meeting goals
ο‚™ Summary of
  followers & fans
ο‚™ Questions
ο‚™ Response Time
ο‚™ Stories Posted with
  Responses
ο‚™ https://www.faceboo
  k.com/#!/LeMoyne?s
  k=page_insights
Monitoring
                 ο‚–
ο‚™ Any time
  any place
  in real time
ο‚™ http://socialmention.co
  m/search?t=all&q=Le+
  Moyne+College&btnG
  =Search
Test
ο‚–
Questions?
                 ο‚–
ο‚™ Contact
  Michelle Tarby
  http://about.me/tarbym
  tarbymm@lemoyne.edu
  @tarbyM

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AFP CNY

  • 1. Michelle Tarby Director of Web Services Le Moyne College
  • 2. In the Beginning ο‚– ο‚™ Everything starts with a plan ο‚™ Phase 1 – Understand Your Audience ο‚™ Phase 2 – Skills the Team Needs ο‚™ Phase 3 – Set Goals ο‚™ Phase 4 – Pick Tool ο‚™ Phase 5 – Measurement ο‚™ Phase 6 - Monitoring
  • 3. Hello? Who’s There? ο‚– ο‚™ 19% are inactive ο‚™ 68% are the spectators ο‚™ 59% are the joiners ο‚™ 19% are collectors ο‚™ 33% are critics ο‚™ 31% are conversationalists ο‚™ 23% are creators
  • 4. Go Team ο‚– ο‚™ Creativity ο‚™ Inquisitive ο‚™ Patience ο‚™ Persistence ο‚™ Common Sense ο‚™ Customer Service ο‚™ Sensitivity ο‚™ Commitment
  • 5. Charting a Course ο‚– ο‚™ Goal + ο‚™ Purpose + ο‚™ Measurement = ο‚™ Success
  • 6. Tools of the Trade ο‚– ο‚™ Facebook ο‚™ Twitter ο‚™ YouTube ο‚™ LinkedIn ο‚™ Pinterest ο‚™ Google + ο‚™ FourSquare
  • 7. Facebook ο‚– ο‚™ https://www.facebook.com/#!/LeMoyne
  • 8. Twitter ο‚– ο‚™ http://twitter.com/lemoyne
  • 9. LinkedIn ο‚– ο‚™ http://www.linkedin.com/company/le-moyne-college
  • 10. YouTube ο‚– ο‚™ http://www.youtube.com/lemoynecollege
  • 11. Measuring Success ο‚– ο‚™ Meeting goals ο‚™ Summary of followers & fans ο‚™ Questions ο‚™ Response Time ο‚™ Stories Posted with Responses ο‚™ https://www.faceboo k.com/#!/LeMoyne?s k=page_insights
  • 12. Monitoring ο‚– ο‚™ Any time any place in real time ο‚™ http://socialmention.co m/search?t=all&q=Le+ Moyne+College&btnG =Search
  • 14. Questions? ο‚– ο‚™ Contact Michelle Tarby http://about.me/tarbym tarbymm@lemoyne.edu @tarbyM