2. CONNECT 2012 | 02 >
WELCOME TO WAVELENGTH CONNECT 2012!
On behalf of the Wavelength In 2012 many excellent leaders have agreed to share
team, a very warm welcome their experiences and learnings with you, from world
to Connect! renowned companies such as Disney, Red Bull
Formula 1, The Eden Project, LEGO and Apple to
You are one of some 100 brilliant ‘hidden gems’ like Grundfos, Kiva, Aravind and
leaders drawn from a Pets At Home.
diverse and exciting mix of
industries and sectors. I am Our job at Wavelength is to help you get as much as
looking forward very much to possible from these encounters so you can develop
getting to know you as part of the Connect 2012 cohort. and deepen your leadership insights and practices.
The purpose of this brochure is to give you a strong So, please have a careful read of this brochure. I’m sure
sense of the quality and focus of the programme and you will be as excited as we are about the leaders you will
to let you have the dates and logistics for all events up be meeting. Come to all Wavelength events with an open
to and including June 2012. mind and an open heart, willing to learn and help others
learn, and you will get massive benefit from Connect.
We believe that leaders learn best from leaders,
that you can learn much from sectors very different But right now, the most important thing is that you get
from your own and that nothing beats hearing – the dates in your diary! The next page gives you all you
warts and all – from those on the front line leading need to know…
successful businesses.
TAMMY POTTER
CONNECT
tammy@thesamewavelength.com
WELCOME
3. CONNECT 2012 | 03 >
WHAT IS YOUR TIME COMMITMENT?
We know that the more you attend the more you will
get out of the programme, and the better relationships
you will build. To take part in everything you will need
to block out 10 days in your diary.
JANUARY FEBRUARY MARCH APRIL MAY JUNE
BEST IN CLASS 12
BIC 1: 01 – 03 RECONNECT 1:
BIC 2: 02 – 04 Leading for Innovation
BIC 3: 14 – 16
JULY AUGUST SEPTEMBER OCTOBER BIC 4: 28 – 30 NOVEMBER
11 18 – 19 9 BIC 5: 28 – 31 RECONNECT 3:
OLYMPIC LUNCH RECONNECT 2: SKILLS MASTERCLASS 3/4 day modules to world The Business of Social
class companies Innovation
Lunch at the Olympic park Leading in a connected Mastering the power of (you will attend 1 Best
world storytelling In Class module)
4. MAY | BEST IN CLASS CONNECT 2012 | 4 >
May is Best In Class month, when, in groups of 20
or so, you will get access to some of the world’s
most iconic organisations with much to teach
about customer service, employee engagement,
leadership and social innovation.
Some are well known like Apple and Google, others
are the hidden gems like Pets At Home, Grundfos
and Unimerco. All will open their doors to give us
not to be missed insights into how they do things and
maintain their places as industry leaders.
OVER THE 3/ 4 DAYS OF EACH MODULE, YOU WILL:
• visit three Best In Class companies
• have facilitated time to draw out your learning
and actions
• over dinner reconnect with your fellow members
BEST IN
There are five modules in May – you will have the
opportunity to go to one.
There is lots of information to share about Best
In Class – about the hosts and how your places
will be allocated – and this will be sent to you in a
separate brochure in the New Year.
5. MAY | BEST IN CLASS CONNECT 2012 | 5 >
BEST IN CLASS COMPANIES
WE WILL BE VISITING:
BIC 1: 01 – 03 May
Lars Kolind, Grundfos,
Virgin Atlantic
BIC 2: 02 – 04 May
Fifteen, Eden, Four Seasons
BIC 3: 14 – 16 May
Unimerco, Apple, Lovefilm
BEST IN
BIC 4: 28 – 30 May
John Lewis, Livity, innocent
BIC 5: 28 – 31 May
Sol, Pets at Home, Google
6. JUNE 12 | RECONNECT 1 CONNECT 2012 | 6 >
RECONNECT 1 – INNOVATION
Whatever sector you lead in, creating and
sustaining a culture of innovation is a huge
challenge. How are people, money, and
time best used to bring great new ideas to
successful, profitable life?
We have brought together companies
renowned globally for their innovation spirit
and success. They will be sharing honestly how
they organise themselves to ensure they keep
innovating – and winning.
RECONNECT 1
7. JUNE 12 | RECONNECT 1 CONNECT 2012 | 7 >
LEGO
It is less than a decade since the
LEGO Group was near bankruptcy.
RED BULL RACING FORMULA ONE Many of its innovation efforts –
theme parks, craft sets marketed
Red Bull Racing is simply the best in the world and is to girls, a TV action figure called Galidor – were
the one they are all trying to catch. unprofitable or had failed outright. Today, as the overall
toy market continues to decline, LEGO’s revenues and
There are no big bang, huge jump forward innovations profits are up and climbing. This turnaround has been
in the fiercely competitive, high stakes world of F1. attributed to how LEGO now organises innovation.
It is all about incremental innovation. Steve Nevey,
Relationship Manager for Red Bull Racing, who is We have invited Paal Smith-Myer, Head of New
responsible for developing and managing relationships Business at LEGO, to explain how the company splits its
with the Formula 1 Team’s technical sponsors and innovation efforts into eight distinct types, from product
suppliers, will take us inside the culture which has development to business – model innovation.
taken Red Bull to the very top.
With a background in Computer Aided Engineering,
Steve was responsible for the computer hardware
and software that the team uses for designing and
manufacturing the race cars. And having worked
RECONNECT 1
as a Design Engineer back in the days of Senna,
Mansell and Prost, when teams were smaller and
the cars were much simpler, Steve has witnessed
the innovation, team-work and relentless focus
necessary to get the best out of the best.
8. JUNE 12 | RECONNECT 1 CONNECT 2012 | 8 >
DANONE
In recent years this
multinational has stepped IDEO
in a big way into investing in social innovation projects
all over the world. Through its 100 million Euros Danone The world’s leading design firm, IDEO creates
Communities Fund it invests in high impact social innovative products, services, spaces, and experiences
entrepreneurs aiming for system change to enable the for such companies as Procter & Gamble, Pepsi-Cola,
poor access to water and nourishment. Its portfolio and Samsung and helps companies build cultures
includes social businesses in Bangladesh, Senegal, of innovation. Since 1991, IDEO has topped Business
Cambodia and Mexico. This is no CSR or corporate Week’s annual list of winners of the Industrial Design
philanthropy exercise but a core part of Danone’s Excellence awards and in 2011 made the top 10 of Fast
innovation strategy. Company’s world’s most innovative companies list.
Emmanuel Faber, Vice Chairman of the business with One of IDEO’s young stars, Tom Hulme, will share what
responsibility for innovation, will speak about how he is learning about how businesses that believe they
his social business programme has become a hotbed need to be more innovative can best go about this. He
of innovation for Danone. Faber does not believe his will be joined by one of his corporate clients who will
company should give money away so has abolished its share how they learned how to be innovative again.
CSR department!
RECONNECT 1
9. JUNE 12 | RECONNECT 1 CONNECT 2012 | 9 >
WHEN REGISTRATION
Tuesday 12 June We will assume you are attending unless you let us
08:30 – 19:30 know otherwise. Please bear in mind we cater for
you so if you can’t come we need to know ideally
before the end of May.
VENUE
Sunbeam Studios, 79 Barlby Road, London W10 6AZ
GETTING THERE:
The closest tube station is Ladbroke Grove on the IF YOU NEED TO STAY OVERNIGHT
Hammersmith & City Line. The walk from tube station IN LONDON?
to the venue is 20 minutes so Wavelength will be We have a relationship with a lovely boutique hotel – No.
providing minibus transfers from the tube station. Ten Manchester Street (www.tenmanchesterstreethotel.
These will run from 07:45 – 08:45 in the morning and com/) in Marylebone. We have negotiated a preferred
from 18:30 – 19:30 at the end of the event – look out corporate rate of £165 plus VAT for B&B, and you just
for the Wavelength team at the tube station. need to say/or enter code: Wavelength.
WHAT TO WEAR
Business Casual is fine (yes jeans are fine, whatever
you would like to come in – whatever you are comfy in
RECONNECT 1
is fine!).
10. 11 JULY | CONNECT PAST AND PRESENT MEMBERS LUNCH CONNECT 2012 | 10 >
In a fantastic venue overlooking the Olympic
Park we will be hosted by Deloitte Partner
Heather Hancock. Connect members from
2010, 2011 and 2012 will be invited to this lunch
so it will be a great chance to meet new people.
We are delighted to be joined by Rob Trimble,
a Connect Alumnus and the CEO of the
Bromley By Bow Centre, and Paul Bricknell,
the Executive Director for Regeneration
and Community Engagement at the London
Legacy Development Corporation. Rob and
Paul will be talking to us about the micro and
macro impact of the 2012 Olympics on East
London, the largest area of regeneration in
the world.
We will also hear from current Connect
member Phil Fearnley, General Manager
News & Knowledge, Future Media at the
BBC, who amongst many other things has
OLYMPIC
responsibility for defining and delivering the
BBC’s online digital services for the London
Olympics in 2012.
LUNCH
11. 11 JULY | CONNECT PAST AND PRESENT MEMBERS LUNCH CONNECT 2012 | 11 >
WHEN towards the Olympic Park or Westfield Stratford City. Exit the station into Westfield Shopping Centre. Take
Wednesday 11 July If using the exit of the underground station that brings the lift or escalators to the first level and follow signs to
12:00 – 16:00 you straight into the Westfield Shopping Centre you The Street/Chestnut Plaza. Jamie’s Italian Restaurant
will see an EAT café – go to the right and follow the should be on your right. Continue straight towards
set of escalators up to the first level. If you have exited the artificial waterfall feature. At this point head right
VENUE the underground using the Stratford bus station exit, towards the Olympic Stadium and Chestnut Plaza
Deloitte House, Westfield Stratford City, Montfichet you need to use the main bridge over the train lines restaurants. PRADA will be on your left and you need to
Road, London E20 1GL heading towards the Westfield Shopping Centre. Follow head left down the alley between Wahaca and PRADA,
signs to John Lewis and Chestnut Plaza, walking with Deloitte House situated at the end of this walkway.
straight down the external walkway passing shops
GETTING THERE: such as Samsung and Mini until you reach the artificial
Please read carefully as the postcode doesn’t currently waterfall feature. At this point head right towards the
work on satnav/google etc – apparently the address Olympic Stadium and Chestnut Plaza restaurants.
does not exist, although Deloitte assure us it does! PRADA will be on your left and you need to head left
down the alley between Wahaca and PRADA, with
If arriving by taxi please ask to be dropped off at one Deloitte House situated at the end of this walkway.
of these stations:
From Stratford International
From Stratford Underground High speed 1 train from St Pancras/Kings Cross takes
If you have arrived in Stratford by either the Jubilee 6 – 7 minutes direct to Stratford International.
Line or Central Line then please follow the exits
MEMBERS LUNCH
12. 11 JULY | CONNECT PAST AND PRESENT MEMBERS LUNCH CONNECT 2012 | 12 >
REGISTRATION
Please read carefully as the postcode doesn’t currently **please note we will be sending an eventbrite invite
work on satnav/google etc – apparently the address for this event, and we are inviting Connect Alumni
does not exist, although Deloitte assure us it does! too so its important to please remember to register
if you would like to attend!**
WHAT TO WEAR
Business Casual is fine (yes jeans are fine… whatever
you are comfy in is fine!).
IF YOU NEED TO STAY OVERNIGHT
IN LONDON?
We have a relationship with a lovely boutique
hotel – No. Ten Manchester Street (www.
tenmanchesterstreethotel.com/) in Marylebone.
We have negotiated a preferred corporate rate of £165
plus VAT for B&B, and you just need to say/or enter
code: Wavelength.
MEMBERS LUNCH
13. SEPTEMBER 18 – 19 | RECONNECT 2 LEADING IN A CONNECTED WORLD CONNECT 2012 | 13 >
LEADING IN A CONNECTED WORLD
Digitisation. Personalisation. as leaders? Should you be on
Social media. Facebook. Twitter. Twitter?! Is Facebook just for your
LinkedIn… We lead in an teenage kids? Will Facebook even
increasingly connected, disrupted be here in two years time?
and immediate world. Relationships
with consumers, employees and Adrian and Liam have been busy
peers are being revolutionised. again scouring the world for people
Entirely new business models and who can inspire, educate and
technologies are being created challenge us.
which threaten extinction for many
traditional ways of doing business.
What does all this mean for us as
leaders, managers of supply chains,
recruiters, consumers, innovators?
RECONNECT
What about our “personal brands”
14. SEPTEMBER 18 – 19 | RECONNECT 2 LEADING IN A CONNECTED WORLD CONNECT 2012 | 14 >
From Silicon Valley, we’re SVB is not like From Kenya’s “Silicon
delighted to have George any bank we’ve Savanna” we can’t wait
Anders, a Pulitzer Prize encountered to hear John Waibochi,
winning journalist and best before. Their clients love them (!) and as the banker entrepreneur, innovator and
selling author who writes of 75% of start ups in the USA – and the first banker founder of Virtual City in
for the New York Times and of Google, Facebook, LinkedIn and Cisco – it has Nairobi. In 2010 John was
Harvard Business Review. unrivalled insights into what is coming out of the awarded Nokia’s £1,000,000
George will share his valley which will transform the commercial and social prize for innovation for
insights into how social media is transforming the ways landscape for us all. his work inventing supply chain applications which
top companies are recruiting talent and how leaders use empower and enrich distributors and retailers of Fast
(or do not use) Twitter and other platforms to manage Moving Consumer Goods in emerging markets.
their public profiles. From LA, we will be joined
by Hamilton Chu, Director
Also flying in will be leaders from Facebook and Silicon of Strategic Initiatives at
Valley Bank (SVB). Blizzard. This phenomenon
would simply not exist without the technologies of a
Facebook will showcase connected world. Founded by three UCLA graduates
how they partner with in 1991, it is now a huge online video gaming business
businesses to transform probably best known for its World of Warcraft franchise
they ways they interact with customers to increase which has some 12 million monthly subscribers.
RECONNECT
sales and market share.
15. SEPTEMBER 18 – 19 | RECONNECT 2 LEADING IN A CONNECTED WORLD CONNECT 2012 | 15 >
Erik Hersman, a Senior Nick Jeffery, CEO of Vodafone
TED Fellow, is a globally Global Enterprise Ltd will also be
respected technologist, joining us. We have asked Nick to
blogger and innovator speak about how the revolution
specialising in the impact in mobile technology and use is
and application of technology transforming how businesses do their business and
throughout Africa. He runs he will be giving specific examples from industries and
two popular websites – sectors relevant to Connect members.
WhiteAfrican and AfriGadget – and is based at the iHub
(which he created) in Nairobi which brings together
6,000 entrepreneurial innovators across East Africa.
He is Co-Founder of Ushahidi (“testimony” in Swahili),
a groundbreaking crowd sourcing website created to
map incidents of violence during the 2007–2008 Kenyan
crisis. Ushahidi has since been used around the world
in a wide range of initiatives from reporting violence in
Madagascar to election monitoring in Afghanistan.
RECONNECT
16. SEPTEMBER 18 – 19 | RECONNECT 2 LEADING IN A CONNECTED WORLD CONNECT 2012 | 16 >
WHEN HOTEL THE CASA HOTEL WHAT TO WEAR
Starts: 08:30 18 September 2012 Price £70 / night This one may involve wellies again…! We’ll
Ends: 16:00 19 September 2012 keep you posted!
Ref Book by phone quoting reference Wavelength
Address Handford Lane, Yateley, Camberley West,
Hampshire, GU46 6BT
VENUE
Tel: +44 (0)1252 873275
Rivervale Barn, Mill Lane, Yateley, Hampshire GU46 7SS
Web www.thecasahoteluk.com
GETTING THERE:
Wavelength will be providing coaches between the hotels HOTEL THE BROOK WATERLOO
and the venues. Further details to follow. Price £70 / night
Ref Book by phone quoting reference BK21896
HOTELS Address Duke’s Ride, Crowthorne, Bracknell,
We have held rooms at the following two hotels. Please Berkshire,RG45 6DW
ensure you book your own accommodation and quote the Tel: +44 (0)1344 777 711
reference listed to ensure you get the rates Wavelength E: waterloo@brook-hotels.co.uk
has negotiated. Please note that for any cancellations we Web www.brook-hotels.co.uk/hotels/waterloo-
strongly suggest you confirm by email. hotel-bracknell
Given the early start (08.30) on the 18th Sept we expect
most people will stay overnight on the 17th, although
RECONNECT 2
there will be no formal Wavelength dinner that night.
17. OCTOBER 09 | SKILLS MASTERCLASS CONNECT 2012 | 17 >
Martin Narey. Jude Kelly. Tim Smit.
Bobby Loeb. Gerard van Grinsven. What
do they have in common? They are great
story tellers. They know how to draw
in an audience and get their messages
across in highly engaging ways. We
might not all get to be as good as Tim
or GVG, but we can all learn how to be
better at communicating to our teams,
SKILLS
companies and beyond.
MASTER–
CLASS
18. OCTOBER 09 | SKILLS MASTERCLASS CONNECT 2012 | 18 >
This Connect session will be very much Every month Rob and his team reach
about practical tips and insights. millions of young people in the slums and
rural areas of east Africa with messages
Leading us into the heart of storytelling about health, well being, and positive
we have Rob Burnet. A Brit, he went social change. This is not done with worthy,
traveling in Africa after university and authority-knows-best dullness, but through
never came back from Africa! He now brilliantly realised comic books, compelling
runs an Emmy award winning multi media characters radio shows and a very clever
communications business based in Nairobi integration of Twitter and Facebook.
called A Well Told Story.
In Cannes in April, A Well Told Story
Says Rob: “We combine the power of good picked up an Emmy – Kenya’s first – at
stories with strategy, creativity, deep analysis the International Academy of Television
SKILLS
and hard science, to design and produce Arts & Sciences annual awards ceremony
communications that spur positive social
changes that can be proved and measured.” This will be a fun, inspiring, participatory
session – with a couple of surprises.
MASTER–
CLASS
19. OCTOBER 09 | SKILLS MASTERCLASS CONNECT 2012 | 19 >
WHEN IF YOU NEED TO STAYING OVERNIGHT
Tuesday 09 October 2012 IN LONDON?
Timings: TBC (likely to go on into the evening) We have a relationship with a lovely boutique hotel – No
Ten Manchester Street www.tenmanchesterstreethotel.
com/) in Marylebone. We have negotiated a preferred
VENUE corporate rate of £165 plus VAT for B&B, and you just
One Alfred Place, 1 Alfred Place, London WC1E 7EB need to say/or enter code: Wavelength.
GETTING THERE:
Goodge Street/Tottenham Court Road are the nearest
tubes. Alfred Place is parallel to Tottenham Court
Road, off Store Street. To find Store Street look out for
Metrobank and Carphone Warehouse on its corners.
One Alfred Place is a big glass fronted building set
back from the pavement and the club is on the
second floor.
SKILLS
Wavelength will be providing coaches between the
hotels and the venues. Further details to follow.
MASTERCLASS
20. WWW.WAVELENGTHLIVE.COM CONNECT 2012 | 20 >
WAVELENGTHLIVE was developed to capture
as much of the Connect magic as is possible.
We launched the site in 2011 so you can already
explore our huge back-catalogue: videos of the best
of our speakers, their presentations, interesting
background reading and links, as well as full
details about Connect events and how to sign up.
Live is searchable by Connect Event or by topic area
(e.g. leadership, innovation, social innovation etc),
is updated regularly and is a free resource of great
bite size pieces of inspiration and learning available
for you to use and share with your teams.
CONNECT ONLINE
21. CONNECT 2012 | 21 >
RECONNECT 2
1 Reconnect 2 will take place at the Rivervale 5. Food: Wavelength will provide light refreshments 7. There is no minimum number of persons
Barn, Mill Lane, Yately, Hampshire GU46 lunch and dinner on day 1, and light required for the event to take place.
7SS. Please note that this is a fairly remote refreshments and lunch on day 2. Members will
location within Hampshire and it is very unlikely need to organise their own breakfasts. 8. As Connect members are responsible for their
that there will be any reception for mobile own outward and homeward transport no
communication devices. 6. Passport and Visa requirements: any Connect arrangements have been made by Wavelength
members who do not hold a British or EU in the event that those outward or homeward
2. Connect members are responsible for organising member state passport should contact the journeys are delayed.
their own transport to the venue for the appropriate consulate authority in their country
beginning of Reconnect 2 on day 1, and their of residence for full details of the relevant 9. The proportion of Connect members’
return transport home at the end of the event visa or travel authorisation requirements, membership fee attributable to Reconect 2 will
on day 2. Please note that we do not accept any and any health requirements that apply for be held in a trust account.
liability to Connect members if they are unable to travel from that country to the UK. Connect
enjoy part or all of the event because of the delay members who do not hold a British or EU 10. In exceptional circumstances Wavelength may
or failure of transport that is not provided by us. member state passport should ensure that need to alter the details given in this brochure.
they have comprehensive medical insurance, If any changes to these details are required
3. Connect members are also responsible for which includes hospital treatment and medical then Wavelength will make these changes
organising their own hotel accommodation for evacuation. You should seek medical advice clear to Connect members.
Reconnect 2. before travelling to the UK from your doctor,
practice nurse or travel health clinic, and
4. Wavelength will provide transfer by coach to ensure that all appropriate vaccinations are
and from the venue to members’ hotels during up-to-date.
Reconnect 2.
THE SMALL
PRINT
