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Brand Strategy and Architecture




February 09
© 2009 Blueprint Advisory Pty Ltd
Brand Strategy
What is brand strategy?




•   Central unifying idea which aligns behaviours, actions, communications
•   Works across services
•   Builds on a vision and is aligned to business strategy
•   Illustrates who you are and what you do
•   Defines positioning, differentiation, competitive advantage
•   Needs to resonate with all stakeholders – internal and external
•   Guides marketing
•   Makes it easier for the salesforce to sell more
•   Provides clarity and inspiration to employees
Who are you?
Who will you be?
What do you need to do?




•   Be true and committed to your strategy – sound, don’t waiver
•   Invest in developing your identity – this will cost - management time, $$
•   Be consistently consistent – needs addressing
•   Have a brand strategy – drives marketing, sales, inspires employees
•   Have Board support – starts at the top; it is a top down process
•   Walk the talk – need to be clear on what is ‘walked and talked’
Types of brand architecture
Monolithic
Monolithic




• Single master brand which everything is unified
• One name – one visual system
• Features/benefits of product or service are less important than brand
  promise
• Client trusts the brand
• Brand extensions built by descriptors
BMW
British Airways
Commonwealth Bank
Endorsed
Endorsed




• Marketing synergy between product and service name and the parent
• Product and service has a clear market presence; benefits from parent
  association
• Parent endorses the product/service
Endorsed logos: Product, Corporate, Service and Event
Branded
Branded




•   Found in FMCG companies
•   Separate corporate identity from brands – Unilever, Kelloggs
•   Brands have names, lifecycles, personalities of their own
•   Often compete with each other
Proctor & Gamble
Hybrids
Hybrid




• Combination of all three – monolithic, branded and endorsed
• Occur through M&As
• Preserve the goodwill associated with the acquisition
Telstra
Which architecture matches
 your desired attributes?
Consider




•   Reflects business strategy
•   Simple structure
•   Designed around client needs
•   Flexible
•   Consistent with values
•   Reflects brand value synergies
The process to develop your brand
    strategy and architecture
Developing the brand




• What are we? What are our competitive strengths? What are our deep
  capabilities that are sustainable? What founding characteristics need to
  endure? What are we proud of and proud to be?

• What do we do? What are our key services? What future services will we
  offer?

• How do we do it? What skills, approach do we have? How do we work
  these to our competitive advantage?
Developing the brand




• Who are we? What’s our personality, our values? What has made us who
  we are today? What do we do or need to do to deliver?

• Why do we do it? What’s our cause, purpose, mission? What do you like
  about coming to this place?
Stages




Brand Audit and                   Brand Strategy and         Group Brand Design         Enthusiastic and
Discovery                         Service Brand              and Service Brand          Committed Leadership
                                  Strategies                 Design


Create a Project, elevate as      Develop                    Brand architecture         Implementation of
Mission critical.                 brand essence.             and Market offerings       new identity –
Brand audit of key collateral.    Stakeholder consensus on   Development of             internal and external

Review and assess values, brand   brand architecture,        visual expression,
essence, and competitive          values, brand essence.     across core applications   Systems and processes
                                  Brand brief.               and communications         for maintaining standards
strengths.
                                                             Test/feedback
                                                             Guidelines and standards
Making this happen
Making this happen - focus




• Determine project name –Communicate. Establish communication
  channel for awareness, involvement and accountability

• Undertake brand audit – gather and assess collateral

• Develop brand essence – workshop and get consensus

• Consider architecture direction – leadership to determine in light of
  strategy

• Engage a designer – experienced, capacity and quick understanding

• Determine collateral – business critical; a unique & defining application
Brand architecture

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Brand architecture

  • 1. Brand Strategy and Architecture February 09 © 2009 Blueprint Advisory Pty Ltd
  • 3. What is brand strategy? • Central unifying idea which aligns behaviours, actions, communications • Works across services • Builds on a vision and is aligned to business strategy • Illustrates who you are and what you do • Defines positioning, differentiation, competitive advantage • Needs to resonate with all stakeholders – internal and external • Guides marketing • Makes it easier for the salesforce to sell more • Provides clarity and inspiration to employees
  • 6. What do you need to do? • Be true and committed to your strategy – sound, don’t waiver • Invest in developing your identity – this will cost - management time, $$ • Be consistently consistent – needs addressing • Have a brand strategy – drives marketing, sales, inspires employees • Have Board support – starts at the top; it is a top down process • Walk the talk – need to be clear on what is ‘walked and talked’
  • 7. Types of brand architecture
  • 9. Monolithic • Single master brand which everything is unified • One name – one visual system • Features/benefits of product or service are less important than brand promise • Client trusts the brand • Brand extensions built by descriptors
  • 10. BMW
  • 14. Endorsed • Marketing synergy between product and service name and the parent • Product and service has a clear market presence; benefits from parent association • Parent endorses the product/service
  • 15. Endorsed logos: Product, Corporate, Service and Event
  • 17. Branded • Found in FMCG companies • Separate corporate identity from brands – Unilever, Kelloggs • Brands have names, lifecycles, personalities of their own • Often compete with each other
  • 20. Hybrid • Combination of all three – monolithic, branded and endorsed • Occur through M&As • Preserve the goodwill associated with the acquisition
  • 22. Which architecture matches your desired attributes?
  • 23. Consider • Reflects business strategy • Simple structure • Designed around client needs • Flexible • Consistent with values • Reflects brand value synergies
  • 24. The process to develop your brand strategy and architecture
  • 25. Developing the brand • What are we? What are our competitive strengths? What are our deep capabilities that are sustainable? What founding characteristics need to endure? What are we proud of and proud to be? • What do we do? What are our key services? What future services will we offer? • How do we do it? What skills, approach do we have? How do we work these to our competitive advantage?
  • 26. Developing the brand • Who are we? What’s our personality, our values? What has made us who we are today? What do we do or need to do to deliver? • Why do we do it? What’s our cause, purpose, mission? What do you like about coming to this place?
  • 27. Stages Brand Audit and Brand Strategy and Group Brand Design Enthusiastic and Discovery Service Brand and Service Brand Committed Leadership Strategies Design Create a Project, elevate as Develop Brand architecture Implementation of Mission critical. brand essence. and Market offerings new identity – Brand audit of key collateral. Stakeholder consensus on Development of internal and external Review and assess values, brand brand architecture, visual expression, essence, and competitive values, brand essence. across core applications Systems and processes Brand brief. and communications for maintaining standards strengths. Test/feedback Guidelines and standards
  • 29. Making this happen - focus • Determine project name –Communicate. Establish communication channel for awareness, involvement and accountability • Undertake brand audit – gather and assess collateral • Develop brand essence – workshop and get consensus • Consider architecture direction – leadership to determine in light of strategy • Engage a designer – experienced, capacity and quick understanding • Determine collateral – business critical; a unique & defining application