This TMA World webinar, which was hosted by Citrix, examined best practice methods for motivating and engaging learners during online training sessions. The agenda was as follows: • Identifying what can be done to motivate learners • Implementing tips and techniques that encourage interaction and engagement • Designing online learning that captures the learner's attention • And more... For more information on best practices for the virtual classroom and the other skills you and your organization require to thrive in the borderless workplace, contact us today: enquiries@tmaworld.com or visit our website: www.tmaworld.com

1. Get the most out of the webinar today
•
Turn off email, phones, instant messaging tools
•
Get involved in the webinar. Use the Q&A panel to submit your questions
•
Let colleagues know you are on a webinar – to avoid distractions
Did you know that it takes four times longer to complete a task when it’s
interrupted? According to John Medina – Brain Rules

2. This webinar is brought to you by
GoToTraining allows you to:
•
Hold interactive training sessions with up to 200 people
•
Make tests and materials available online
•
Increase revenue with option to charge for training
•
New! Enhance training sessions with integrated audio and video conferencing

3. Before the webinar
How productive are you feeling today?
Measure your productivity levels and get some top tips to help
increase your productivity as well!
Check out the
productivity generator!

4. Get the most out of the webinar today
•
Turn off email, phones, instant messaging tools
•
Get involved in the webinar. Use the Q&A panel to submit your questions
•
Let colleagues know you are on a webinar – to avoid distractions
Did you know that it takes four times longer to complete a task when it’s
interrupted? According to John Medina – Brain Rules

5. This webinar is brought to you by
GoToTraining allows you to:
•
Hold interactive training sessions with up to 200 people
•
Make tests and materials available online
•
Increase revenue with option to charge for training
•
New! Enhance training sessions with integrated audio and video conferencing

6. Before the webinar
How productive are you feeling today?
Measure your productivity levels and get some top tips to help
increase your productivity as well!
Check out the
productivity generator!

7. Get the most out of the webinar today
•
Turn off email, phones, instant messaging tools
•
Get involved in the webinar. Use the Q&A panel to submit your questions
•
Let colleagues know you are on a webinar – to avoid distractions
Did you know that it takes four times longer to complete a task when it’s
interrupted? According to John Medina – Brain Rules

8. This webinar is brought to you by
GoToTraining allows you to:
•
Hold interactive training sessions with up to 200 people
•
Make tests and materials available online
•
Increase revenue with option to charge for training
•
New! Enhance training sessions with integrated audio and video conferencing

9. Before the webinar
How productive are you feeling today?
Measure your productivity levels and get some top tips to help
increase your productivity as well!
Check out the
productivity generator!

10. Motivating and engaging with your
live online learners
David Smith, TMA World

11. Moderator
Gemma Falconer
GoToTraining

12. Send us your questions
and comments!
Type your question here

13. Twitter
#GoToTrainingUK

14. Your free accompanying paper

15. Presenter
David Smith
Global Director, Virtual Learning Solutions
TMA World

16. Motivating and engaging
our Online Learners
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

17. What signs do you recognize?
Benjamin S Bloom (1913-99)
1. No-shows, learners not
attending
2. Lack of pre-work completed
3. Learners not responding to
questions
4. No (or very low number) of
volunteers
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

18. Provide a strong roadmap
Set the RIGHT expectations for your audience!
What can be done to motivate learners
Tips and techniques that encourage interaction and
engagement
Design online learning that captures the learner's attention
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

19. Motivating ahead of the session
Address the WIIFM
Create strong
messaging internally
Capture success
stories
Create learning
paths not events!
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

20. Do they do the pre-work?
View Don
McMillan video
Pre-work
Part 1
Prepare 15
Minute
presentation for
the workshop
Pre-work
part 2
Attend 90
minute
workshop
Workshop
Review
presentation
and submit
Post
Session
Presentation Skills Workshop
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]
Complete
session
evaluation
Post
Session

21. Rename pre-work to get them to complete it!
View Don
McMillan video
Module
1
Prepare 15
Minute
presentation for
the workshop
Module
2
Attend 90
minute
workshop
Module
3
Review
presentation
and submit
Module
4
Presentation Skills Learning Path
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]
Complete
session
evaluation
Module
5

22. Use session guidelines – every session!
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

23. So what can be causing the distractions?
Outlook open?
Competing priorities?
Mobiles switched on?
Did not want to be there?
Instant Messaging on?
Documents Open?
Calendar Alerts?
Distracting colleagues?
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]
So many options, in truth
WE DON’T KNOW

24. It could even by YOU!
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

25. John Medina – Brain Rules
Brain Rule #4
Attention – We don’t
pay attention to
boring things.
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

26. What does that mean for us
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

27. You should prevent me from multitasking
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

28. Put yourself in the room with them!
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

29. Create interaction
 Facilitator and audience
 Audience among one another
 Audience and technology
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

30. Keeping our audience engaged and connected
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

31. Keeping our audience engaged
What in a virtual
event engages YOU?
What in a virtual
event disengages
YOU?
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

32. Create engagement every 3 – 5 minutes
Breaks
Reflection
Use Q&A
Engage
Annotating
Chat
Polls
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]
Reading

33. 10 tips to keeping our audiences engaged
 Ensure maximum audio
quality
 Call on people using their
names
 Pace your sessions,
provide breaks
 Use multiple voices
 Minimize references to
technology
 Use open discussions
 Create mental visuals
 Don’t read directly off the
screen
 Have FUN!!!
 Change your inflections
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

34. Let’s stay
in touch!
Visit www.tmaworld.com/insights to
discover the latest thinking from our
experts on global, collaborative,
cross-cultural and virtual working.
There you’ll find links to our:
Webinar
Twitter
Blog
Viewpoints
and articles
Publications
Written by Terence Brake, Director of Learning &
Innovation at TMA World.
Our new Borderless Working e-book series
Above all I’d like to hear from you directly, so please don’t hesitate to send any
comments, questions or feedback to me at: dsmith@tmaworld.com
© Transnational Management Associates Ltd. All Rights Reserved. [Motivating and Engaging our Online Learners]

35. Don’t leave without your free paper!
Complete the short survey to request the free paper.
The survey will appear once you leave the webinar

36. David Smith
Gemma Falconer
TMA World
tmaworld.com
@dsmith_tmaw
GoToTraining
gototraining.co.uk
@gemmafalconer

37. This webinar was brought to you by
GoToTraining allows you to:
•
Hold interactive training sessions with up to 200 people
•
Make tests and materials available online
•
Increase revenue with option to charge for training
•
New! Enhance training sessions with integrated audio and video conferencing

38. Don't forget to complete the Exit Survey!
Request the free paper
Request a free trial of GoToTraining
Provide us with your feedback
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40. How’d we do?
Fill out the survey that opens after you leave the webinar

41. Thank You!