16. United Kingdom
• Government Digital Service (GDS)
Mike Bracken: visionary!
• GaaP: Government as a Platform
https://youtu.be/ZzPU6Pdw05s
• Redesigned https://www.gov.uk , e.g. this tool
• They blog and tweet!
https://gds.blog.gov.uk/
“For me, it’s a no brainer, brilliant to do online
rather than on paper.” – User feedback
17.
18. United States of America
• Healthcare.org failure (1 Oct 2013)
– “Throwing more money at enterprise software
wasn’t a defensible strategy in the long run” - BB
• Recruited Silicon Valley people to solve it
• Started two movements on federal level:
– 18F (ships culture/geeks)
– USDS (ships confidence/suits)
• Code for America? Code for America!
– Non-profit, works with local governments
21. 18F vs USDS
“a two-pronged, top-down-and-bottom-up
approach is the only way to unstick the world we
find ourselves in today (USDS) while simultaneously
bringing about the world we want to live in
tomorrow (18F)” – Ben Balter
18F works in the open: they blog & tweet and open
source their code on https://github.com/18F
Check the 18F Guides:
https://pages.18f.gov/guides/
Micro purchases
26. The Netherlands
• Ambtenaar 2.0
• Very active civil servants on Twitter
• Both local and national
(and Neelie Kroes on EU level in previous
legislation)
27. 10 elements for a successful digital
service
1. Embedded in the
organisation
2. Political cover
3. A project plan
4. Impact on personnel
5. Space to experiment
1. Passion in the group
2. Work with
stakeholders
3. Short feedback loop
4. Expectation
management
5. Work with IT and with
content
http://kinggemeenten.nl/sites/king/files/0989.00.012%20s
amenvatting%2010%20succesfactoren_interactive.pdf
33. THE MOST IMPORTANT ASSET IN YOUR
DIGITAL TRANSFORMATION IS NOT
TECHNOLOGY, IT’S PEOPLE
34. Recruitment
Age is just a number
Should be top HR priority for 2016
You need both visionaries and executors.
Start measuring digital expertise in every new
job interview you organize, no matter the
vacancy.
https://medium.com/@dadovanpeteghem/the
-war-for-digital-talent-the-game-is-on-
c044666168b7
35. Next?
Thu 19 November 2015 – How do Silicon Valley
startups work?
Blog about this (Medium.com, Twitter, LinkedIn,
Facebook, …)
Grow the organising team & scale