Personal Information
Organization / Workplace
San Francisco Bay Area, California United States
Occupation
Lucas Professor of Service Science at San Jose State University
Industry
Education
Website
www.cob.sjsu.edu/kwan_s
Tags
service standards
service science
iess 2018
history of computing
See more
Presentations
(25)Documents
(5)Personal Information
Organization / Workplace
San Francisco Bay Area, California United States
Occupation
Lucas Professor of Service Science at San Jose State University
Industry
Education
Website
www.cob.sjsu.edu/kwan_s
Tags
service standards
service science
iess 2018
history of computing
See more